I really hate to leave a negative review because the staff was very professional and tried their best to help. However, our stay was extremely uncomfortable. Around 2 a.m., a cockroach crawled across our bed, which was terrifying and made it impossible to relax. We left to get a snack from the nearby QuikTrip to calm our nerves, but when we returned, we couldn’t access our room.
Despite the staff's efforts, they had to call a technician in on his day off, and the issue wasn't resolved until around 10 a.m. Unfortunately, the combination of the pest issue and the long night of being locked out made for a very unpleasant experience. I appreciate the staff's professionalism, but this stay fell far below expectations.