Hi Corrine! We apologize profusely for the unacceptable conditions you encountered during your stay. Providing a clean and comfortable environment is of the utmost importance to us, and we deeply regret that we failed to meet these standards. Your feedback regarding the presence of bugs, spider webs, and cleanliness issues is extremely concerning, and we assure you that this does not reflect the high standards we strive to maintain.Immediate action will be taken to address these issues with our housekeeping and maintenance teams to ensure that such lapses do not occur in the future. We understand your disappointment and frustration, and we sincerely apologize for any inconvenience caused. If there's anything further we can do to rectify this situation or if you have any other concerns to address, please don't hesitate to reach out to us directly. Your feedback is invaluable to us, and we appreciate the opportunity to improve our services.

Hi Mark D.! We apologize for any issues that you might have experienced at our hotel. If you can, please let us know what the problems were, and I can assure you that we are will work diligently to ensure a similar situation does not occur again in the future.

Hi KHIEN! Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Hi Joanne! We apologize profusely for the unsatisfactory conditions you encountered during your stay. It's distressing to hear about the cleanliness issues, the musty smell from the aircon, the malfunctioning light switch, and the storage of the pull-out bed and mattress in such an inappropriate location. Please be assured that we take your feedback very seriously, and we will address these issues immediately with our housekeeping and maintenance teams to prevent similar incidents from occurring in the future. Your comfort and satisfaction are of the utmost importance to us, and we regret that we failed to meet your expectations in this regard.We truly value your feedback and apologize once again for the inconvenience and disappointment you experienced. If there is anything we can do to make amends or if you would like to discuss your experience further, please do not hesitate to reach out to us directly. We hope for the opportunity to regain your trust and provide you with a much-improved experience in the future.

Hi nyirigira! We're delighted to hear that you enjoyed your stay with us and found the hotel to be in good condition despite its affordability. Providing a comfortable and pleasant experience for our guests at a reasonable price is always our goal, and we're glad to know that we succeeded during your visit.If there's anything specific you particularly enjoyed or anything we can do to enhance your experience even further in the future, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

Hi John! We appreciate you sharing your observations regarding the condition of our property, including the aged toilet seat and noisy HVAC system. Ensuring our facilities are up to date and providing a comfortable environment for our guests is a priority, and we apologize for any inconvenience caused by these issues. Rest assured, we are actively evaluating opportunities for updates and improvements to enhance the overall guest experience. Your feedback is invaluable to us, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Hi Rosanne! Thank you for taking the time to share your feedback about your recent stay with us. We're pleased to hear that you found our property clean and enjoyed our breakfast offerings. However, we apologize for any inconvenience caused by the lack of a working fan in the bathroom during your stay. We take your concerns seriously and are actively addressing this issue to ensure compliance with regulations and to enhance the comfort of our guests. Your feedback is invaluable to us, and we appreciate the opportunity to improve. We hope to welcome you back for a more satisfying experience in the future.

Hi Trevor! We're thrilled to hear that our staff provided you with helpful and friendly service during your stay! Ensuring our guests feel welcomed and supported is a top priority for us, and we're glad that we could meet your expectations in this regard. Your commendation will be shared with our team, as it serves as encouragement to continue delivering exceptional service. If you ever find yourself in the area again, we'd be honored to welcome you back for another enjoyable experience. Should you have any further feedback or requests, please feel free to let us know.

Hi MICHAEL! We sincerely apologize for any inconvenience caused by the water mark on the ceiling of your room. Rest assured, we take such matters seriously and will promptly address the issue to prevent any further inconvenience for you or future guests. Our maintenance team will investigate the cause and take necessary measures to rectify the situation. In the meantime, if there's anything else we can do to enhance your comfort during your stay, please don't hesitate to let us know. We appreciate your understanding and patience and hope to have the opportunity to restore your confidence in our accommodations.

Hi Brad! Thank you for being such a wonderful guest and for leaving us a perfect rating. We hope to see you again!

Hi Regina! We're pleased to hear that you had a comfortable stay with us and that our accommodations met your needs for a restful night's sleep. Providing clean and comfortable rooms is a priority for us, and we're glad you found the bed comfortable and the linens exceptionally clean. We appreciate your understanding regarding any noise disturbances and are glad to hear that our staff provided friendly service during your stay. Thank you for acknowledging our efforts to make upgrades to the property, and we're delighted to know that you would choose to stay with us again for future overnight stays. Your feedback is important to us, and we look forward to welcoming you back on your next journey.

Hi Amanda! We're glad to hear that you found our location convenient with easy access to the highway. Ensuring a seamless experience for our guests is important to us, and we're pleased that our location met your needs. If there's anything else we can do to enhance your stay or if you have any further feedback, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back on your next journey.

Hi Heather! We appreciate your kind words about our staff's service and assistance. However, we apologize for any disappointment caused by the condition of our hotel. Maintaining a comfortable and welcoming environment is important to us, and we regret that we fell short of your expectations regarding the hotel's appearance. Your feedback is valuable, and we will take it into consideration as we continue to strive for improvements. If there's anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We hope to have the opportunity to welcome you back in the future with a refreshed and updated atmosphere.

Hi Andrew! Thank you for awarding us a 4/5 rating! We are committed to offering exceptional service and ensuring a pleasant stay for all our guests. Should you have any suggestions on how we might enhance our service, please feel free to share them with us. We look forward to welcoming you back in the near future.

Hi Katrina. We sincerely apologize for the disappointing experience you had during your stay. It's concerning to hear about the cleanliness issues you encountered, as well as the inconvenience and frustration with the check-in process. This does not reflect the high standards we aim to uphold, and we deeply regret any discomfort or inconvenience caused. Your feedback is invaluable, and we will address these issues with our team to ensure improvements are made. We understand your decision to seek alternative accommodations, and we apologize for any inconvenience it caused. Please know that we take your concerns seriously and will work diligently to prevent similar issues in the future. If there's anything else we can do to address your concerns or if you have any further feedback to share, please don't hesitate to reach out to us directly

Hi Nancy. Thank you for your positive feedback about our hotel's convenient location near I-81 and our reasonable pricing. We appreciate your understanding regarding the oversight with the freezer and apologize for any inconvenience it may have caused. Your feedback is valuable, and we'll address the cleaning issue to ensure it doesn't happen again. We're pleased to hear that overall, you had a satisfactory experience with us. If there's anything else we can do to enhance your stay during future visits, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Hi Lynn. We're glad to hear that your check-in process went smoothly and that everything went well during your late arrival. Ensuring a seamless and efficient check-in experience for our guests is important to us, and we're pleased that we met your expectations in this regard. If there's anything else we can do to enhance your experience during future stays, please don't hesitate to let us know. We appreciate your feedback and look forward to welcoming you back again soon!

Hi Jeffrey. Thank you for highlighting the convenience of our hotel's location just off Interstate 81 and the warm service provided by our staff. We're glad to hear that you felt safe in the area and found dining options nearby. Your positive feedback is appreciated, and we're delighted that you had a pleasant experience with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back again soon!

Hi Shennah. We apologize for the unsatisfactory experience you had during your stay. Ensuring a clean and comfortable environment for all our guests, including those with pets, is important to us, and we regret that we fell short of meeting your expectations in this regard. We take cleanliness and hygiene seriously, and we will address the issues you mentioned with our housekeeping team to prevent similar occurrences in the future. Additionally, we understand the importance of providing a peaceful environment for our guests and will take steps to address any disturbances caused by other guests. Your feedback is invaluable, and we appreciate you bringing these matters to our attention. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If there's anything else we can do to assist you or if you have any further concerns, please don't hesitate to reach out. Thank you for choosing to stay with us.

Hi Violeta! Thank you for leaving us a rating. I would like to apologize if you have expectations that we have failed to meet. If you can, please send us your feedback or contact our front desk directly if there's anything about your stay that you would like to talk to us about.

Hi chad! You are most welcome. We are glad to have you as a guest and we look forward to your return!

Hi ARTURAS! Thank you for leaving us a 5/5 rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Thank you for your brief feedback, Richard. We're pleased to hear that you had a nice experience during your stay. If you have any further comments or if there's anything specific you'd like to share, please feel free to reach out. We hope to have the opportunity to welcome you back in the future for another pleasant stay.

Hi Larry! We're delighted to hear that you had a positive experience during your stay with us. Providing clean accommodations and attentive service is our priority, and we're glad that our staff met your expectations. We appreciate your kind words and your intention to stay with us again in the future. If there's anything specific you'd like us to prepare for your next visit, please don't hesitate to let us know. We look forward to welcoming you back for another enjoyable stay.

Dear Stephen, We're glad to hear that you found the beds comfortable and the room clean during your stay. Providing a comfortable and clean environment is a top priority for us, and we're pleased that we met your expectations in this regard. Thank you for choosing to stay with us, and we hope to welcome you back in the future for another comfortable experience!

Dear Thomas, Thank you for sharing your feedback about the breakfast experience during your stay. We apologize for the inconvenience you faced with the breakfast items running out earlier than expected. It is our aim to provide a fulfilling and enjoyable breakfast for all our guests, and we clearly did not meet this goal on your visit.We are addressing this issue with our food service team to ensure that all breakfast items are sufficiently stocked and available throughout the breakfast service period. We appreciate you bringing this to our attention, as it helps us improve our service and ensure a better experience for all guests.Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future, providing a breakfast experience that meets your expectations and starts your day off right.

Dear Gregory, Thank you for your positive feedback about your recent stay with us. We are delighted to hear that you found your room clean and comfortable and that you were able to enjoy a good night's sleep. It's also great to know that our complimentary breakfast met your expectations.We strive to provide a welcoming and satisfying experience for all our guests, and your comments affirm our efforts. We appreciate you taking the time to share your experience, and we look forward to welcoming you back again soon for another enjoyable stay. Thank you for choosing to stay with us.Sincerely,

Dear Victoria,Thank you for your positive feedback. We are delighted to hear that you found our location convenient for your travels and appreciated the cleanliness and quietness of our rooms. We strive to provide a comfortable and pleasant environment for all our guests. We look forward to welcoming you back on your next visit.Sincerely,

Bonjour Lynda, Merci pour votre commentaire. Nous sommes ravis d'apprendre que votre séjour chez nous a été à la hauteur de vos attentes et que vous nous trouvez une meilleure option comparé à d'autres établissements. Nous nous efforçons toujours d'offrir un service exceptionnel et des hébergements confortables à nos clients. Nous espérons vous accueillir à nouveau très bientôt.Sincèrement,

Dear michael, Thank you for sharing your feedback. We're glad our hotel provided a suitable place for you to rest. We hope to have the opportunity to offer you an even more satisfying stay in the future.Sincerely,

Dear Patti, Thank you for sharing your excellent experience. We're delighted to hear that you appreciated our recommendation for dinner at the local restaurant. It's our pleasure to guide our guests to enjoyable dining experiences in the area. We look forward to your next stay and hope to continue providing great recommendations and exceptional service.Sincerely,

Hello Steve, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

Hello Michael, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Alain,We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

Dear Misty, We're delighted to hear that you had a positive experience overall and that you're considering staying with us again. Your satisfaction is our priority, and we look forward to providing you with another comfortable and enjoyable stay in the future. If you have any specific preferences or requests for your next visit, please don't hesitate to let us know, and we'll do our best to accommodate them. Thank you for choosing to stay with us, and we can't wait to welcome you back!Sincerely,

Dear Nancy,Thank you very much for your 5/5 rating! We're thrilled to see that you had a positive experience at our hotel. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future stays. If you have any feedback, please don't hesitate to let us know. We appreciate your support and hope to welcome you back soon!Sincerely,

Dear Eva,We sincerely apologize for the cleanliness and maintenance issues you encountered during your stay. This is not the experience we aim to provide our guests, and we appreciate you bringing these issues to our attention. Your feedback will be shared with our housekeeping and maintenance teams to ensure that these issues are addressed promptly to prevent them from occurring in the future. Please know that your comfort and satisfaction are important to us, and we will take the necessary steps to improve. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We hope for the opportunity to make it right and welcome you back for a much-improved experience.Sincerely,

Dear john, Thank you for leaving us a rating. I hope that we were able to provide you with a comfortable and pleasant stay. For any feedback or suggestions, please do not hesitate to reach out to us and let us know.

Hello Cassandra, We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Thank you so much for your business and we look forward to seeing you in the future.

Hello Linda, We appreciate the time you took to leave us a perfect rating! Positive survey responses help our continuing efforts to provide exceptional service. We hope that you will come back and see us again.

Hello Peter, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

Hello Daniel, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Angela, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hellp David, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

Dear André,Thank you for giving us a 4-star rating! At our hotel, we strive to provide excellent service and a comfortable stay for our guests. If there is anything specific that we can improve upon to earn a full 5-star rating from you, please do not hesitate to let us know. We hope to see you again soon. Sincerely,

Hello Taiijah, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

Hello Susan, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

Hello Autumn, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!