Rezeption

Bewertungen von Richmond Inn & Suites

2 out of 5
Richmond Inn & Suites
3020 E. Main St, Richmond, IN

Bewertungen

7,0

Gut

61 von insgesamt 285 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
102 von insgesamt 285 Gästebewertungen haben eine Bewertung von 8 - Gut" "
58 von insgesamt 285 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 285 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
38 von insgesamt 285 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

7,4/10

Personal & Service

6,4/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,6/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Phyllis

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Clerk demanded a “cash” deposit that he later waived for me. There was no mention of this when I prepaid for my room.
Aufenthalt von 1 Nacht im April 2024
Antwort von vic am 16. Apr. 2024
Dear guest everything thing mention on expedia websit but may be you forget to read everything.Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

8/10 – Gut

Randy, Green Bay

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Dated ..... but clean.
Aufenthalt von 1 Nacht im April 2024
Antwort von Vic am 8. Apr. 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

2/10 – Ungenügend

Amanda N

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von VIC am 5. Apr. 2024
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

8/10 – Gut

Betsy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Vic am 19. März 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

8/10 – Gut

Edna

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von vic am 21. März 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

10/10 – Hervorragend

Thomas

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good location
Aufenthalt von 1 Nacht im März 2024
Antwort von vic am 3. März 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

4/10 – Schlecht

Salem

Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
Night manager was rude and dismissive, visibly peeling paint and mold in the room, but no bugs. Smoke detector had been ripped out of the wall at some point and never replaced.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von vic am 18. Feb. 2024
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

8/10 – Gut

Literally the floor

Aufenthalt von 1 Nacht im Februar 2024
Antwort von vic am 11. Feb. 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

8/10 – Gut

Anil

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Basic but clean property, will be perfect for an overnight stay
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Vic am 9. Jan. 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We will work on uiu issue and fix it thanks for let's us know bout issue We hope you choose us again the next time you visit Richmond, IN

10/10 – Hervorragend

Edward L

Aufenthalt von 1 Nacht im Januar 2024
Antwort von VIC am 30. Jan. 2024
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

2/10 – Ungenügend

Cornelis

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von VIC am 30. Jan. 2024
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

10/10 – Hervorragend

Alisha Marie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Vic am 13. Dez. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

8/10 – Gut

Gary

Gut: Sauberkeit, Personal & Service und Ausstattung
The bed was awesome. I love a very firm mattress and the one in my room was perfect for me.
Aufenthalt von 1 Nacht im November 2023
Antwort von vic am 30. Nov. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

8/10 – Gut

Rachai

Aufenthalt von 2 Nächten im November 2023
Antwort von Vic am 23. Nov. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

2/10 – Ungenügend

hojaehwan

Aufenthalt von 1 Nacht im November 2023
Antwort von vic am 7. Nov. 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

10/10 – Hervorragend

Karen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Vic am 1. Nov. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We will work on uiu issue and fix it thanks for let's us know bout issue We hope you choose us again the next time you visit Richmond, IN

10/10 – Hervorragend

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Exeellent
I don't understand these people giving this hotel a bad rating This is my 2nd time staying here. Excellent hotel
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Vic am 29. Okt. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We will work on uiu issue and fix it thanks for let's us know bout issue We hope you choose us again the next time you visit Richmond, IN

8/10 – Gut

Harry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bathroom in need of some work. Sink & toilet drained very slow. Others outside being loud. Otherwise a comfortable stay for the price.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Vic am 23. Okt. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We will work on uiu issue and fix it thanks for let's us know bout issue We hope you choose us again the next time you visit Richmond, IN

10/10 – Hervorragend

Stephen

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent choice
Excellent. Excellent Excellent I was really amazed. Will.stay there again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Vic am 23. Okt. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

8/10 – Gut

Jere

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von vic am 20. Okt. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

10/10 – Hervorragend

Diane

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
The room was clean, the check in process was efficient, there weren't any amenities and the facility was older, but I needed a room quickly and this one was available. It was perfectly adequate for me.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Vic am 14. Okt. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN

2/10 – Ungenügend

Amber

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
This is a scam. If gone through Expedia you have to pay one hundred CASH deposit. I was kicked out four hours after checking in for lighting a incense because it smelled bad. I lost all my money because it’s NO REFUND. I doubled checked before reserving this property to see if it had a deposit required. It doesn’t state anything about a deposit!! So the owner pocketed my hundred dollars cash and got paid through Expedia for a two night stay. I was only there for 4 hours!!! And had to find another place to stay. The condition of the room is nasty. I even had to check for bed bugs. I witnessed drug activity going on even. I wish I could attach photos. DO NOT go to this hotel!!! The owner running a scam. He collects cash deposit then kicks people out for any reason he can come up with.
Aufenthalt von 2 Nächten im September 2023
Antwort von manger am 27. Sept. 2023
do not rant guest.

4/10 – Schlecht

Maurice

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von vic am 12. Sept. 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

10/10 – Hervorragend

Debra

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice inn.
Aufenthalt von 1 Nacht im September 2023
Antwort von vic am 10. Sept. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

2/10 – Ungenügend

Edward

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
ROACHES EVERYWHERE. Woke up in the middle of the night and turned the lights on and there were roaches crawling all over the tables, my bags, and the floor. NEVER STAY HERE. ROACH MOTEL.
Aufenthalt von 1 Nacht im September 2023
Antwort von vic am 9. Sept. 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

10/10 – Hervorragend

Elizabeth

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Everything was great just gentleman was great it's quiet here it's kind of tucked into the way but it just it looks creepy outside the environment area it's all clean and stuff like that but it's just it gives me a bad vibe like it's something out of the ghetto
Antwort von Vic am 7. Sept. 2023
We're happy to hear you enjoyed your time with us! I understand your Concern, some guest have like that truck so what can we do.Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

4/10 – Schlecht

Margaret

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
Eh, paid way more than what it was worth
Paid up front using Hotels.com and was expected to pay another $50 cash when we arrived. The bed was not comfortable and the toliet had to be held forever to actually flush. Room had a funky smell.
Aufenthalt von 1 Nacht im August 2023
Antwort von Vic am 4. Sept. 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

6/10 – Okay

Michael

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Vic am 4. Sept. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

10/10 – Hervorragend

Gurmeet

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Vic am 2. Sept. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

10/10 – Hervorragend

Michael

Aufenthalt von 3 Nächten im Juli 2023
Antwort von vic am 21. Sept. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

2/10 – Ungenügend

belinda

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nothing
Aufenthalt von 1 Nacht im August 2023
Antwort von Manager am 28. Aug. 2023
Fake review Thank you for letting us know about your stay! We apologize for any issues you experienced.

8/10 – Gut

Larry

Gut: Sauberkeit und Personal & Service
Clean , reasonable price.
Aufenthalt von 1 Nacht im August 2023
Antwort von Vic am 13. Aug. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

4/10 – Schlecht

Judy

I didn’t stay. It was a dump
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Manager am 4. Aug. 2023
Fake review this reservation is no show.

10/10 – Hervorragend

Gregory

Gut: Personal & Service
The cost was in my budget. You pay for what you get.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Vic am 24. Juli 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

10/10 – Hervorragend

Holly

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Rose Garden
This is a couple of blocks away from Richmond's lovely rose garden and city park.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von vic. am 20. Juli 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

6/10 – Okay

Richard

Mit der Familie gereist
Gut: Personal & Service
The price was very reasonable. They were doing some remodeling. Room was clean except the carpet needed replaced. Trim was missing around some of the baseboard areas.
Aufenthalt von 4 Nächten im Juli 2023
Antwort von vic am 17. Juli 2023
Thanks you for staying with us. thanks again to under stand we are updating our property so little bit off from normal room condation .

4/10 – Schlecht

Cathleen. Bo

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Don't settle for this if you have a disability.
Not handicap accessible for wheelchairs, odor out dated decor including wallpaper coming off walls.
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 2. Juni 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

2/10 – Ungenügend

Oscar, Troy

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Mattress on the floor, no remote control, the Mattress all with black feltty duty smells like garbage and definitely this is a hotel too use for the homeless people
Aufenthalt von 1 Nacht im Mai 2023
Antwort von manager am 24. Mai 2023
Fake review Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

2/10 – Ungenügend

Sean

Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Well I have stayed there before in the past and I was never ever approached about paying a damaged deposit when cash as I was last night and I had to cancel my reservation because all the sudden they're asking for a cash deposit for damage never had to pay that to this place and I refuse to pay it so I got my money back red roof sucks
Aufenthalt von 1 Nacht im April 2023
Antwort von Manager. am 17. Apr. 2023
Fake review this person is on do not rent list.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The room was very clean, check-in was flawless.
Aufenthalt von 1 Nacht im März 2023
Antwort von vic am 18. März 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

2/10 – Ungenügend

Kalah

Aufenthalt von 4 Nächten im Februar 2023
Antwort von manager am 13. März 2023
using someone Id doing. police is looking for them kick out from property.

2/10 – Ungenügend

Aphas

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charged me twice and then demanded a 50 dollar deposit, we were only there for 5 hrs. Burn holes in the blankets and the room smelled like someone died in it.
Aufenthalt von 1 Nacht im März 2023
Antwort von vic am 6. März 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

6/10 – Okay

Lonnie

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2023
Antwort von vic am 24. März 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

6/10 – Okay

Tamara

Aufenthalt von 1 Nacht im Februar 2023
Antwort von vic am 20. März 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

10/10 – Hervorragend

Idalina

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The owner was very helpful and the room was very clean. I will definitely stay there again!
Antwort von VIC am 5. Jan. 2023
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

2/10 – Ungenügend

Julian

Antwort von vic am 6. März 2023
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN

10/10 – Hervorragend

Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Wifi could of been updated because signal is weak inside room,other then that they are great people and the remodel is looking good
Aufenthalt von 1 Nacht im November 2022
Antwort von vic am 2. Dez. 2022
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

10/10 – Hervorragend

William

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I usually rent a room by the interstate, this place was a mile a way and so much quieter! Just wanted a clean place, that is safe and quiet. And the killer price made it perfect, a lot of bang for the buck.!
Aufenthalt von 1 Nacht im November 2022
Antwort von Vic am 4. Nov. 2022
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

6/10 – Okay

Kalah

Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Vic am 2. Nov. 2022
We're happy to hear you enjoyed your time with us! Thank you for taking the time to write regarding your stay. We hope you choose us again the next time you visit Richmond, IN.

4/10 – Schlecht

Zachary

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im August 2022
Antwort von vic am 4. Aug. 2022
Thank you for letting us know about your stay! We apologize for any issues you experienced during your stay, and we will use your comments to help improve our overall experience. We hope you choose us again for any future visits to Richmond,IN