Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
143 von insgesamt 1224 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
143
157 von insgesamt 1224 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
157
175 von insgesamt 1224 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
175
181 von insgesamt 1224 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
181
568 von insgesamt 1224 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
568
4,6/10
Sauberkeit
5,6/10
Personal & Service
4,4/10
Ausstattung
4,4/10
Zustand der Unterkunft
4,8/10
Umweltfreundlichkeit
Bewertungen
4/10 – Schlecht
Christian
Mit einer Gruppe gereist
28. Jan. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wild…..
Christian
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 28. Jan. 2024
Hello Christian,Thank you for sharing your feedback with us. We appreciate hearing about your experience and apologize for any inconvenience caused. Should you have any further concerns, please don't hesitate to contact our management directly.
2/10 – Ungenügend
YK
Mit der Familie und kleinen Kindern gereist
27. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was the dirtiest hotel I ever stayed in. Rooms and common areas are extremely dirty. Breakfast was terrible, bagels with butter, cereal, and waffles. Breakfast area was so dirty, we did not even want to eat there. Avoid this place.
YK
Aufenthalt von 3 Nächten im Mai 2024
2/10 – Ungenügend
Cordell
Mit der Familie gereist
26. Mai 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Poor care from most of the staff. Have to continuously ask for linen and towels. This has been a continuous problem since I have been here. Sad!!!
Cordell
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Manager am 28. Mai 2024
Hello Cordell,We apologize for any inconvenience you experienced during your stay. Your feedback helps us improve our services moving forward. We recommend guests share concerns with onsite management to address any issues promptly. Thank you for bringing this to our attention.
2/10 – Ungenügend
Carrie
25. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Carrie
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 27. Mai 2024
Hello Carrie, We're sorry to hear that your experience didn't meet your expectations. Please don't hesitate to contact us directly to share more details about your stay so we can address any concerns you may have had. We value your feedback and would appreciate the opportunity to improve.
6/10 – Okay
Melissa
Mit dem Partner gereist
24. Mai 2024
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Very average hotel. Do not expect much from here.
Melissa
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 25. Mai 2024
Hello Melissa,We appreciate your feedback and regret to hear that your experience fell short of expectations. Your comments have been duly noted for our continuous improvement efforts. Thank you for staying with us and we hope to welcome you back in the future.
2/10 – Ungenügend
Enrique
22. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stay Away
Enrique
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 24. Mai 2024
Hello Enrique, We appreciate your feedback and regret to hear that your experience did not meet expectations. We value all comments as they help us improve our services for future guests. Feel free to reach out to our management team with any additional details from your stay. Thank you for sharing your thoughts with us.
2/10 – Ungenügend
Charity
Mit der Familie und kleinen Kindern gereist, Mit Haustieren gereist
20. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were stains on the carpet and sofa, cigarette burns in the comforter, blood stains on the sheets.
The elevator was broken. There was some sort of bug in the bed (I won’t say bed bugs but it looked like it) I honestly didn’t stay long enough to further, these things Were noticed within the first minute of entering the room. Then when we refused to stay there and asked for a refund, we were denied a full refund.
Charity
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Charity, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
2/10 – Ungenügend
Liz
20. Mai 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
El cuarto hecho un asco
Liz
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Liz, We regret to hear about your experience. We encourage guests to reach out to our management team directly to address any concerns they may have had during their stay.
8/10 – Gut
Brandon
19. Mai 2024
Not bad for the price.
Brandon
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello Brandon, We are glad to hear that you found value in our rates. Your feedback is appreciated as we strive to provide an enjoyable stay for all our guests. Should you have any further comments or suggestions, please feel free to share them with us. Thank you for choosing our hotel for your stay.
2/10 – Ungenügend
GYORGY
18. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stay a night but a hotel as a package so no idea how’s the hotel looks inside!
The room stinks very very dirty sheets dirty
They said has breakfast but not even a coffee in the morning ! We are ended up to go to the airport early seat there instead of this place m! Never again
GYORGY
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 21. Mai 2024
Hello GYORGY, We apologize for any inconvenience during your stay. We recommend reaching out to our management team directly to address your concerns and improve your experience. Your feedback is valuable to us for future enhancements.
2/10 – Ungenügend
OSAMUYIMEN T
16. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Horrible experience
OSAMUYIMEN T
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 18. Mai 2024
Hello OSAMUYIMEN T,We're disappointed to hear about your experience. Your feedback is valuable as we strive to improve our services. Thank you for bringing this to our attention.
2/10 – Ungenügend
JRascha
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
16. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Dirtiest hotel I seen in my life. Towels were filthy like someone drove on them. The sheets had stains on them like they haven’t been washed since opening. No remote in the room. Refrigerator was dirty. No elevator. Just overall BAD experience
JRascha
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 18. Mai 2024
Hello JRascha,We are disappointed to hear about your recent experience and apologize for any inconveniences you encountered. We take cleanliness very seriously and will address this with our housekeeping team. Your feedback is valuable for us to improve our services for future guests.
2/10 – Ungenügend
Stuart
15. Mai 2024
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Waste my time
Stuart
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 17. Mai 2024
Hello Stuart, We are sorry to hear that your expectations were not fully met during your stay. Your feedback is valuable to us as we continuously strive to improve our services. Should you wish to discuss your experience further, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.
8/10 – Gut
TALIBAH
14. Mai 2024
Gut: Personal & Service
The carpet needs to ve changed. It made me cringe it looked dirty and old.
TALIBAH
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 15. Mai 2024
Hello TALIBAH, Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed on to the relevant teams for their review and consideration. Your input is valuable in helping us improve our overall guest experience.
10/10 – Hervorragend
Jolynn
14. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet.
Jolynn
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Manager am 14. Mai 2024
Hello Jolynn,We are pleased to hear that you found our hotel to be quiet during your stay. Your comfort and relaxation are our top priorities. Should you have any other feedback or require assistance in the future, please do not hesitate to reach out to us.
2/10 – Ungenügend
Rikki
13. Mai 2024
Rikki
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 17. Mai 2024
Hello Rikki, We're sorry to hear that your stay didn't meet your expectations. Please feel free to contact us directly to discuss any concerns you may have had during your visit. We value all feedback and would like the opportunity to address any issues you experienced.
4/10 – Schlecht
Elizabeth
Mit der Familie gereist
12. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There were socks and candy on the floor. Everything was grimey..carpet had lots of stains and stuff kind of glued in....the building is not new so some of that could be natural aging...coffee not ready and came slowly. I never did get a full cup...no hot water...
It was fairly quiet though.
Elizabeth
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 14. Mai 2024
Hello Elizabeth, We appreciate your detailed feedback and apologize for the inconvenience you experienced during your stay. We always strive to maintain the highest standards of cleanliness and comfort for our guests. We will address these concerns with our housekeeping and maintenance teams to ensure a better experience for future guests. Thank you for mentioning the quiet atmosphere, we're glad you found that aspect enjoyable.
4/10 – Schlecht
Ebone
12. Mai 2024
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Smoking or non smoking it doesn’t excuse the filthy towels and rags they have in this facility to clean yourself with the room smells of cat urine in the carpet one of the beds didn’t fit the box it should not have to look or smell bad and it was not at all quiet
Ebone
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 13. Mai 2024
Hello Ebone, We are sorry to hear about your experience. We take our guests' feedback seriously and will address these concerns with our housekeeping and maintenance teams. Our goal is to ensure all guests have a pleasant stay with us.
2/10 – Ungenügend
Michael
Mit dem Partner gereist
10. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is the worst hotel ever!!!! Arrived for our daughter’s college graduation, being unfamiliar with the area and could not keep our belongings in the room from fear of roaches and unsanitary conditions. The property seems to be somewhat of a shelter. There’s multiple people loitering around the property at all hours smoking and drinking and a lot of unsavory comings and goings. As you look up at the windows there’s food/cereal boxes and beer bottles clearly visible from the outside. It is noisy and feels very unsafe. It is a shame that Expedia has this property listed as an option on this site. Corporate will be contacted regarding the false advertising of pictures and such.
Michael
Antwort von Manager am 11. Mai 2024
Hello Michael,We regret to hear about your experience and thank you for bringing this to our attention. We take all feedback seriously and will address your concerns with the management team and work towards improvements. We recommend reaching out to the hotel management directly for any further assistance or clarification on the property's amenities.
2/10 – Ungenügend
alex
10. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
alex
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello alex,We apologize for any inconvenience caused during your stay with us. Your feedback is valuable to us and will be shared with our team for improvement. If you have any further comments or concerns, please don't hesitate to reach out to our management team directly.
2/10 – Ungenügend
Vincent O
Mit der Familie gereist
9. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The inside is not well maintained. Poor room cleanliness. The elevator was not working and as a elderly person I had to struggle to take my bags to the second floor. In its current condition, this hotel should not be listed.
Vincent O
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 10. Mai 2024
Hello Vincent O,We are truly sorry to hear about your experience. Guest feedback is valuable for our continuous improvement. We appreciate you bringing these matters to our attention for further investigation by our team. Please feel free to reach out to our management for any additional concerns you may have regarding your stay.
8/10 – Gut
BENJAMIN
6. Mai 2024
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The location
BENJAMIN
Aufenthalt von 5 Nächten im April 2024
Antwort von Manager am 7. Mai 2024
Hello BENJAMIN,We appreciate your feedback on the location of our hotel. The convenience of our setting is a point of pride for us, and we regret if it did not meet your expectations. Our team continually works to provide a comfortable stay for all of our guests. We hope you will consider staying with us again in the future.
10/10 – Hervorragend
Demonte
6. Mai 2024
Gut: Sauberkeit und Personal & Service
Demonte
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 8. Mai 2024
Hello Demonte,We are stoked to hear you had a fantastic stay with us! If you have any additional feedback to share, please don't hesitate to reach out to us. We look forward to welcoming you back soon!
2/10 – Ungenügend
Sayed
Geschäftlich gereist
6. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Extremely dirty and noisy. The walls are paper thin and you can even hear next door guests breathing. I was staying for one night and could not sleep and I checked out at 3:00 am and slept in my car
Sayed
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 6. Mai 2024
Hello Sayed,We apologize for the inconvenience you experienced during your stay. We take all feedback seriously and will address your concerns with our team to improve our guests' experience. Your comfort and satisfaction are important to us, and we regret falling short this time.
2/10 – Ungenügend
NADIA
Mit dem Partner gereist
5. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The absolute worst place I’ve ever stayed in.
NADIA
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 6. Mai 2024
Hello NADIA,We're truly sorry to hear about your disappointing experience during your recent stay. Your feedback is important to us as we continuously strive to improve our services. Thank you for bringing this to our attention.
2/10 – Ungenügend
James
Mit dem Partner gereist
5. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Very noisy with dogs over toppers moving around all night day and night an elevator not working supposed to been on the third floor never want that stay again
James
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 7. Mai 2024
Hello James, We appreciate you sharing your experience with us. Our team is committed to addressing concerns to enhance guest satisfaction. If you have any further feedback, please reach out to our management team.
4/10 – Schlecht
Bridget
Mit Haustieren gereist
1. Mai 2024
Verbesserungswürdig: Ausstattung
The room looked and smell clean but I saw bedbugs. Yikes!
Bridget
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello Bridget, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
8/10 – Gut
Mariam
30. Apr. 2024
Mariam
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 22. Mai 2024
Hello Mariam, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!
2/10 – Ungenügend
Veronica
Geschäftlich gereist, Mit der Familie gereist
28. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
they have bed bugs
Veronica
Aufenthalt von 4 Nächten im April 2024
Antwort von Manager am 30. Apr. 2024
Hello Veronica, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
8/10 – Gut
Yoelvis
28. Apr. 2024
Gut: Sauberkeit und Personal & Service
No muy biet
Yoelvis
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 1. Mai 2024
Hello Yoelvis, We appreciate your feedback and regret to hear that your experience did not meet expectations. Your comments are valuable for our continued improvement. Thank you for bringing this to our attention.
10/10 – Hervorragend
Brandon
27. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service
Brandon
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 28. Apr. 2024
Hello Brandon,We are delighted to hear that you had a positive experience with our customer service. It is always our aim to provide exceptional service to all our guests. Your feedback is greatly appreciated and we hope to welcome you back in the future.
4/10 – Schlecht
casie
26. Apr. 2024
casie
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 17. Mai 2024
Hello casie, We regret to hear that your stay did not meet your expectations. Please do not hesitate to reach out to us with any detailed feedback you may have so we can address any issues accordingly.
2/10 – Ungenügend
Belinda
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
20. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The place was run down, carpet slick with dirt, unsanitary bathroom, dirty tub with dingy grey towels with no texture that were suppose to be white. Broken tv and no phone service in the room. I had to go downstairs and make my complaint and nothing was done to move me or fix the situation. WARNING, do not stay at this property. It is run down and the service and establishment reeks of an extended stay Motel 6. Highly disappointed! I will not be returning! Wyndham should be embarrassed to have their name on this place. Unreal! I wouldn’t even give it 1 star, but the system doesn’t allow that to submit your review.
Belinda
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 20. Apr. 2024
Hello Belinda,We regret that your recent stay did not meet your expectations. We value your feedback and will share it with the appropriate teams for review. Thank you for bringing this to our attention.
8/10 – Gut
Erica
17. Apr. 2024
Gut: Sauberkeit und Zustand der Unterkunft
It was a interesting location. The location was easy to find. Close to the interstate. The employees were friendly. Very accessible. The peace and quiet was very comfortable and relaxing.
Erica
Aufenthalt von 2 Nächten im April 2024
Antwort von Manager am 19. Apr. 2024
Hello Erica,We are delighted to hear that you found our location easy to find and our staff friendly. We strive to provide a peaceful and relaxing atmosphere for all our guests to enjoy. If you have any more feedback you'd like to share, please do not hesitate to reach out to us.
6/10 – Okay
amit kumar
16. Apr. 2024
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Very close to runway you can hear noise plane landing and leaving .
amit kumar
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 18. Apr. 2024
Hello amit kumar, Thank you for sharing your feedback with us. Our proximity to the airport allows for convenient travel access for many guests. We recommend contacting the hotel directly prior to your next stay to discuss room options that may better accommodate your preferences.
10/10 – Hervorragend
William
15. Apr. 2024
William
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 7. Mai 2024
Hello William,We are thrilled to hear you had a wonderful experience at our hotel! We hope to welcome you back again soon for another exceptional stay.
2/10 – Ungenügend
Omar
15. Apr. 2024
Omar
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 7. Mai 2024
Hello Omar, We're sorry to hear that your experience didn't meet expectations. Please feel free to reach out to us directly to discuss any concerns you may have had during your stay. We value your feedback and would love the opportunity to address them.
8/10 – Gut
John
14. Apr. 2024
John
Aufenthalt von 3 Nächten im April 2024
Antwort von Manager am 17. Apr. 2024
Hello John, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.
2/10 – Ungenügend
Laura Iveth
13. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our room was dirty
Laura Iveth
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 14. Apr. 2024
Hello Laura Iveth,We regret to hear about your experience and appreciate your feedback on the cleanliness. We encourage guests to reach out to our management team directly with any concerns they may have regarding their stay. Your feedback helps us continue to improve our services for all of our guests.
6/10 – Okay
Tyler
Geschäftlich gereist
12. Apr. 2024
Verbesserungswürdig: Zustand der Unterkunft
The room had a used wet towel still hanging up when I got there the room was very cold and construction workers were there drunk everywhere
Tyler
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 14. Apr. 2024
Hello Tyler,We appreciate your feedback and apologize for any inconvenience you may have experienced during your stay. We take cleanliness and guest comfort seriously and will address your concerns with our housekeeping and security teams. Your comments will help us improve our services for future guests.
10/10 – Hervorragend
William
12. Apr. 2024
William
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Mai 2024
Hello William,We are stoked to hear that you had a fantastic stay at our hotel! We appreciate your kind words and hope to welcome you back soon for another excellent experience.
10/10 – Hervorragend
Annette
9. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoy the rest.Room very clean
Annette
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 10. Apr. 2024
Hello Annette,We appreciate your feedback on the cleanliness of our rooms and are delighted to hear you had a pleasant stay. Your comfort is our top priority, and we hope you visit us again soon for another enjoyable experience.
6/10 – Okay
Cameron
7. Apr. 2024
Gut: Personal & Service
Was fine for an overnight on a road trip.
Cameron
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Cameron,We're glad to hear that your stay met your needs for a quick stopover. If you have any more feedback to share, please feel free to get in touch with our management team directly. We appreciate your review.
2/10 – Ungenügend
Michael
Mit der Familie gereist
7. Apr. 2024
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
When we arrived, there was only two very flat pillows on the bed, for two occupants. One of them had blood and urine stains on it, when asking for another one the front desk person says, sorry we have no more. At that point, I asked to check out and get a refund, and somehow he found me a pillow.
Michael
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 9. Apr. 2024
Hello Michael, We apologize for any inconvenience caused during your stay and thank you for bringing this to our attention. We encourage guests to contact management directly for any concerns to ensure a swift resolution. Your feedback is important to us as we continuously strive to improve our services.
8/10 – Gut
Jessie
Mit dem Partner gereist, Mit der Familie gereist
4. Apr. 2024
Overall fine for the price. Weird smells walking down hallway lol
Jessie
Aufenthalt von 2 Nächten im März 2024
Antwort von Manager am 7. Apr. 2024
Hello Jessie,We appreciate your feedback and are glad to hear you found value in your stay. Rest assured, we will address the issue of the smell to ensure a more pleasant experience for future guests. Thank you for bringing this to our attention.
6/10 – Okay
Ellen
Mit der Familie gereist
2. Apr. 2024
The room reeks of smoke.
Ellen
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 4. Apr. 2024
Hello Ellen, We apologize for any inconvenience caused by the smoke smell in your room. We highly value our guests' comfort and feedback for future improvements. Management appreciates your comments and will address this matter accordingly.
2/10 – Ungenügend
Yolisa
Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
1. Apr. 2024
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I do not recommend this hotel, for me hygiene and family safety are paramount.
Yolisa
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 9. Apr. 2024
Hello Yolisa, We take all feedback seriously and will address any concerns raised by our guests. Your comments will be shared with the relevant teams for further review and improvements. Thank you for sharing your experience with us.
2/10 – Ungenügend
David
30. März 2024
David
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 20. Apr. 2024
Hello David,We are sorry to hear that your experience did not meet expectations. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues you encountered.
2/10 – Ungenügend
Heather
29. März 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Heather
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 2. Apr. 2024
Hello Heather, We're sorry to hear your experience didn't meet expectations. Please feel free to reach out to us directly with any feedback you'd like to share so we can address any concerns.
4/10 – Schlecht
Kimberly, MARIETTA
Mit dem Partner gereist
27. März 2024
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This place needs a good bath. Other Microtels have been bare bones, but clean. I thought I could trust that to be their MO for Wyndham, but I suppose not. I will think twice before staying in another.
Kimberly
Aufenthalt von 1 Nacht im März 2024
Antwort von Manager am 27. März 2024
Hello Kimberly,Thank you for sharing your feedback with us. We appreciate your comments and will ensure they are passed along to the relevant teams for further review. We strive to meet and exceed our guests' expectations and regret hearing that we may have fallen short in your case. Your input is valuable to us as we continue to improve our services for all future guests.