We checked in at about 12a. The neighborhood was full of vehicles, cars were double parked, trash everywhere in the area (other than the property). Had to park 3 blocks away. Inside the property reeked of marijuana, there was open food in the cabinets, the dishes in the cabinet were very dirty, the bedding looked as though it were not washed, the couch arm was broken, the dish sponge was filled with food substances.
The host was very apologetic; but at 1am after a long flight, we needed sleep. My wife was ready to go elsewhere right away, as sleeping on questionable bedding is not our idea of comfort. I was on the phone with VRBO for hours, trying to have them find us another location. They said it was nothing they could do and I should work with the host on a solution. The host allowed us to cancel the remaining days on our contract and we got a hotel. We bought the travel insurance an all, so I thought that VRBO would respond better. All of my stays have been good up to this point; but it is in the difficult times when you find out the true worth of a company.