Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von Econo Lodge Richmond Hill

2 out of 5
Econo Lodge Richmond Hill
4701 US 17 S, Exit 87, Richmond Hill, GA

Bewertungen

7,2

Gut

136 von insgesamt 575 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
198 von insgesamt 575 Gästebewertungen haben eine Bewertung von 8 - Gut" "
118 von insgesamt 575 Gästebewertungen haben eine Bewertung von 6 - Okay" "
66 von insgesamt 575 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
57 von insgesamt 575 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,4/10

Sauberkeit

7,4/10

Personal & Service

5,6/10

Ausstattung

6,8/10

Zustand der Unterkunft

6,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Urs

Aufenthalt von 1 Nacht im Juli 2022
Antwort von Management Team am 2. Aug. 2022
Dear Urs It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!

8/10 – Gut

Reiner, Huntsville

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel zur Durchreise
Aufenthalt war Ok,leider etwas weit bis Savannah.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sauber, große Zimmer, gutes Frühstück
siehe oben

2/10 – Ungenügend

Kathia, Somerville

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Place was dirty
Aufenthalt von 1 Nacht im April 2024
Antwort von M am 26. Apr. 2024
Dear Kathia,Thank you for your review. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

10/10 – Hervorragend

Katrena

Aufenthalt von 2 Nächten im März 2024
Antwort von M am 19. Apr. 2024
Dear Katrena,Thank you for taking the time to rate us so highly! We are thrilled to hear that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

10/10 – Hervorragend

linda

Mit Haustieren gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect stay for 2 1960s “ladies” on vaca. No seriously……safe, clean, well literally perfect!!!!!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von M am 29. März 2024
Dear Linda,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. It is so pleasing to know that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to enhance this experience even further in the future. We are indeed looking forward to your next visit. See you soon!Best regards,Management Team

8/10 – Gut

Bernard

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von M am 6. Jan. 2024
Dear Brenard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Royale, Boone

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very surprised at how nice both the staff and property are. I'll stay here again.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von M am 6. Jan. 2024
Dear Royale,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 – Gut

Bob

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Value
A clean basic place to stay. Good Value
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von M am 27. Dez. 2023
Dear Bob,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

4/10 – Schlecht

STEPHEN

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
TV not working and the description for the hotel stated breakfast, but there was no breakfast.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von M am 7. Dez. 2023
Dear Stephen,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 – Okay

Wei

Mit dem Partner gereist
Overall, it's OK to stay here but there is no breakfast and the room is dark. I thought the breakfast was included with the rate. Also, the room is dark. I need to read a map on the desk and there is no light near the desk.
Aufenthalt von 1 Nacht im November 2023
Antwort von M am 1. Dez. 2023
Dear Wei,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

2/10 – Ungenügend

Debra, Apopka

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very unfriendly, they don't serve breakfast like they said, the bathroom ceiling had a lot of water damage and there were roaches everywhere.
Aufenthalt von 2 Nächten im November 2023
Antwort von M am 1. Dez. 2023
Dear Debra,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience, and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 – Okay

Mohsen

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
Customer service-not friendly
Aufenthalt von 1 Nacht im November 2023
Antwort von M am 23. Nov. 2023
Dear Mohsen,We apologize if you found any of our staff to be unfriendly. Our associates are well trained to meet and attend to our guests and are always helpful and attentive to every visitor’s needs. This is not usual of our staff at all. Thank you for bringing our attention to this situation. We will definitely look into this and ensure this does not happen again.Sincerely,Management Team

2/10 – Ungenügend

Robert

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von M am 17. Nov. 2023
Dear Robert,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 – Gut

Robert

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von M am 20. Okt. 2023
Dear Robert,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Julio

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von M am 13. Okt. 2023
Dear Julio,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Pamela

Gut: Sauberkeit und Personal & Service
For the money it was acceptable. There was noise and music from the parking lot nearly all night.
Aufenthalt von 1 Nacht im September 2023
Antwort von M am 6. Okt. 2023
Dear Pamela,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 – Hervorragend

Tina

Aufenthalt von 1 Nacht im September 2023
Antwort von M am 13. Okt. 2023
Dear Tina,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Takeila

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very comfy
Aufenthalt von 1 Nacht im September 2023
Antwort von M am 21. Sept. 2023
Dear Takelia,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 – Okay

Lataasha

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
I didnt like the smell of the room. It smelled like mold and couldnt sleep well because the tiolet ran constantly
Aufenthalt von 6 Nächten im September 2023
Antwort von M am 21. Sept. 2023
Dear Lataasha,We’re alarmed to hear that you felt cleanliness wasn’t up to par. Our attention to detail is usually exceptional but we apologize profusely for missing the mark this time! We treat cleanliness as one of our highest priorities, especially amid such a global outbreak where guests are all more concerned about their overall well-being and safety. We are extremely sorry for letting you down this time! But we have it in us to improve and we request you to give us another chance to earn back your businessSincerely,Management Team

10/10 – Hervorragend

Timothy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice!
This is a very comfortable, clean place to stay! Very close to the highway and food venues. Property was well taken care of! Very reasonable pricing per night.
Aufenthalt von 1 Nacht im September 2023
Antwort von M am 8. Sept. 2023
Dear Timothy,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Location nice property love it.
Aufenthalt von 3 Nächten im August 2023
Antwort von M am 24. Aug. 2023
Dear Anthony,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Kevin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Comfortable and quiet
Aufenthalt von 3 Nächten im August 2023
Antwort von M am 17. Aug. 2023
Dear Kevin,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Wesley

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Ok for an overnight stay
Checking in was easy, room was simple but clean, there was a hole in the wall from what looked like a previous electrical outlet and the bed was a little hard for my preference so not much sleep.
Aufenthalt von 1 Nacht im August 2023
Antwort von M am 11. Aug. 2023
Dear Wesley,We appreciate your feedback and are pleased that your check-in experience was seamless. We apologize for any inconvenience caused by the condition of the room and the comfort of the bed. Your comments will aid us in enhancing our accommodations for future stays.Best Regards,Management Team

6/10 – Okay

Raimundo

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Roches in the room
Aufenthalt von 1 Nacht im Juli 2023
Antwort von M am 3. Aug. 2023
Dear Raimundo,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

6/10 – Okay

Chaim, New York

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von M am 3. Aug. 2023
Dear Chaim,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 – Hervorragend

Mark

Aufenthalt von 2 Nächten im Juli 2023
Antwort von M am 11. Aug. 2023
Dear Mark,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Anthony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
nice place to stay.
Aufenthalt von 3 Nächten im Juli 2023
Antwort von M am 13. Juli 2023
Dear Anthony,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 – Hervorragend

Sylvia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice room. Clean. Friendly staff.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von M am 6. Juli 2023
Dear Sylvia,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
To me there were 2 ladies that worked there that were both very nice and helpful. Good staff like them is hard to come by. Thanks again Ladies
Antwort von M am 6. Juli 2023
Dear John,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best Regards,Management Team

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Juni 2023
Antwort von M am 20. Juli 2023
Dear John,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Yong

Gut: Personal & Service und Zustand der Unterkunft
Fair condition for the price
Aufenthalt von 2 Nächten im Juni 2023
Antwort von M am 29. Juni 2023
Dear Yong,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 – Gut

Sharanda

Aufenthalt von 1 Nacht im Juni 2023
Antwort von M am 20. Juli 2023
Dear Sharanda,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Pleasant overnight stay.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von M am 29. Juni 2023
Dear Joseph,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 – Gut

Anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was clean and staff very helpful.
Aufenthalt von 3 Nächten im Juni 2023
Antwort von M am 29. Juni 2023
Dear Anne,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 – Ungenügend

Desiree

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2023
Antwort von M am 1. Juni 2023
Dear Desiree,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

8/10 – Gut

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von M am 19. Mai 2023
Dear Richard,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Steve

Aufenthalt von 1 Nacht im Mai 2023
Antwort von M am 11. Mai 2023
Dear Steve,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Jeremy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2023
Antwort von M am 5. Apr. 2023
Dear Jeremy, Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 – Schlecht

Steven

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Not again
TV didnt work. Took an hour for someine to cime to the riom and he couldnt resilve the ussue. He offered to send manager later but it was almost 10 pm so we said no. There were aa group of men dribking beer and playing music in the parking lot which was annoying. In morning discovered we couldnt get hot showers.Our riom was meh, but clean. Hotel needs repair, not safe. Wont come back.
Aufenthalt von 1 Nacht im März 2023
Antwort von M am 5. Apr. 2023
Dear Steven,Thank you for taking the time to share your review with us. We are beyond disheartened to know that your recent stay with us was not up to the mark, and we failed to exceed your expectations. Please accept our sincere apologies. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. Having said that, we would hate to lose a valued guest like you. If given another chance, we will go above and beyond to make sure your future stays are completely up to the mark.Best Regards,Management Team

8/10 – Gut

Pamela

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our room was very clean. Linens nice. Two staff members delightful. Outside was in disrepair but being worked on. No breakfast. Close to highway and restaurants (with car). Pet friendly. It’s a simple motel with clean rooms.
Aufenthalt von 1 Nacht im März 2023
Antwort von M am 12. Apr. 2023
Dear Pamela,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

4/10 – Schlecht

Katie

Aufenthalt von 1 Nacht im März 2023
Antwort von M am 6. Mai 2023
Dear Katie,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 – Hervorragend

Jessica

Aufenthalt von 1 Nacht im März 2023
Antwort von M am 11. Mai 2023
Dear Jessica,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

4/10 – Schlecht

Sheila

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The property is apparently undergoing renovation. The front entrance is blocked off and the dining room is closed. The room had not been vacuumed and there was no ice bucket. The toilet tank cover did not fit - not the correct size. Nothing in the reservation system gave any indication of renovations….
Aufenthalt von 1 Nacht im März 2023
Antwort von Management Team am 8. März 2023
Dear Sheila,We are extremely gutted to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,

10/10 – Hervorragend

James, Egg Harbor City

Mit dem Partner gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Good value budget priced motel. A.O.K.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von M am 3. März 2023
Dear James,Your feedback is very valuable to us and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

8/10 – Gut

margaret

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Management Team am 1. März 2023
Dear Margaret,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Regards,

2/10 – Ungenügend

Jonah

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here a few days before I realized it was Roach infested. Wouldn't give me my money back for the new booking I just made Expedia had to give me a credit.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von M am 24. Feb. 2023
Dear Jonah,Thank you for sharing your much-valued feedback with us. We’re extremely gutted to learn that you did not have a positive experience! We have always ensured to keep our property clean and free of pests. However, taking a cue from your review, we will make sure to investigate our rooms for any kind of insects/bugs and ensure to get the rooms pest controlled again. Allow us to convince you that what you experience is a rare instance. Everyone deeply regrets the inconvenience. On behalf of our entire staff please accept our sincere apologies for our failure to exceed your expectations. Having said that, we earnestly ask for another chance to host you even better.Sincerely,Management Team

2/10 – Ungenügend

Brian

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Do not stay here under any circumstances
The pictures are from when the property was brand new. This location looks nothing like the images. The lot is full of broken down cars and homeless people. The rooms are poorly maintained. Im not sure if the room i stayed in was clean. The sheets were stained, carpet was sticky and the bathroom floor was as well. I did stay the night though because i traveled 6 hrs to get there and arrived around 11pm. Not sure if it was dust mites or bed bugs but my wife felt things crawling on her all night. We showered before we went to bed and after we woke up to rinse whatever it was off of us. Had we arrived earlier i would have canceled and booked somewhere else. No one that can afford to stay somewhere else should stay here. Had i been by myself i may have showed and slept in my truck.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Management Team am 22. Feb. 2023
Dear Brain,Firstly, please accept our sincere apologies for the hassle you had to go through during your time at our property. We are extremely gutted to know that your recent stay was just not up to the mark. What you experienced is inarguably unpleasant, and we can only assure you that every bit of your concerns will be diligently investigated. This is not the kind of hospitality standard we have set for ourselves and going ahead, we will do all necessary course corrections at the earliest to ensure no other guest experiences what you did. Everyone regrets the inconvenience, but we really hope you will give us another opportunity to undo your unpleasant experience. Our hotel staff will go above and beyond to ensure your future stays are completely up to the mark.Sincerely,

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good value TV reception sketchy only negative
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Management Team am 22. Feb. 2023
Dear Guest,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Regards,

4/10 – Schlecht

Lori

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The reception area was unacceptable and the staff were at best rude.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Management Team am 16. Feb. 2023
Dear Lori,We apologize if you found any of our staff to be unfriendly. Our associates are well trained to meet and attend to our guests and are always helpful and attentive to every visitor’s needs. This is not usual of our staff at all. Thank you for bringing our attention to this situation. We will definitely look into this and ensure this does not happen again.Sincerely,