Schreibtisch, laptopgeeigneter Arbeitsplatz, Verdunkelungsvorhänge

Bewertungen von Days Inn by Wyndham Red Bluff

2.5 out of 5
Days Inn by Wyndham Red Bluff
5 Sutter Street, Sutter and Main Street, Red Bluff, CA

Bewertungen

8,2

Sehr gut

302 von insgesamt 669 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
212 von insgesamt 669 Gästebewertungen haben eine Bewertung von 8 - Gut" "
91 von insgesamt 669 Gästebewertungen haben eine Bewertung von 6 - Okay" "
41 von insgesamt 669 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
23 von insgesamt 669 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
OK für eine Nacht
Günstiges und frisch renoviertes Hotel direkt bei der Autobahn. Leider ist es sehr schlecht isoliert um man hört die Zimmernachbarn und die Autobahn sehr gut.
Aufenthalt von 1 Nacht im November 2021
Antwort von Nancy Cuenca - Hotel Manager am 26. Nov. 2021
Hello, Thank you for your review. So sorry about that inconvenience, we have updated all of our rooms with weather-strips to help with insulation because of the freeway noise. However, next time we can definitely accommodate you with a room on the front side of the hotel.

8/10 – Gut

Dianne

Mit der Familie gereist
Very clean but wish had more breakfast options.
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Jessica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was nice, room was spacious
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Randy am 28. Mai 2024
Hi Jessica, Thank you for leaving us your feedback. We are pleased to hear that you loved your stay with us! We hope to see you again in the future.

8/10 – Gut

Saeed

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Overall very clean
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Randy am 28. Mai 2024
Hi Saeed, Thank you for leaving us your feedback. We are so proud to hear that you loved your stay with us. We work hard to provide the best experience for our guests. We hope to see you again in the future!

6/10 – Okay

Ashutosh

Gut: Sauberkeit und Personal & Service
Noisy as it is next to I5
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Randy am 26. Mai 2024
Hi Ashutosh, Thank you for your feedback. We recommend putting a note in your reservation requesting a room on the other side to prevent this from happening again. We hope to see you again in the future.

6/10 – Okay

Ben N

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Unpleasant receptionist Bugs in room Damaged and unsafe door lock and door frame Damaged toilet paper holder Empty sink hand cleaner and lotion bottles
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Randy am 26. Mai 2024
Hi Ben, Thank you for your feedback. We are sad to hear that you encountered problems with your stay. Please rest assured that we will work on those areas more and provide our guests with the best experience possible. We hope to see you in the future.

10/10 – Hervorragend

Kristy, Royal oaks

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay. Clean and convenient drive to the rodeo grounds. The room has a perfect layout, recently renovated and the beds are comfy.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Randy am 24. Mai 2024
Hi Kristy, Thank you for giving us your great feedback. We are so happy to hear about your amazing experience with us! We hope to see you again in the future.

8/10 – Gut

Scott

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Care Team am 23. Mai 2024
Dear Scott, thank you so much for the positive rating. We hope you had an amazing experience and enjoyed every moment during your stay with us. We look forward to your next visit. Sincerely,Customer Care Team

10/10 – Hervorragend

Barbara

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A convenient spot.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 20. Mai 2024
Dear Barbara, we're glad to hear that you found our hotel to be conveniently located. Your satisfaction is important to us, and we're pleased that our location met your needs. If there's anything else we can do to make your future stays even more convenient or enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another convenient stay in the future!Sincerely,Customer Care Team

8/10 – Gut

Larry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good price. Clean room
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Randy am 19. Mai 2024
Hi Larry, Thank you for your great feedback. We work really hard to prove the best experience possible for our guests. We hope to see you again in the future!

10/10 – Hervorragend

Dragon's

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wonderful stay, full breakfast, pool, clean rooms and friendly staff!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 14. Mai 2024
Dear guest, thank you for your kind words! We're thrilled to hear that you had a wonderful stay with us and enjoyed our full breakfast, pool, clean rooms, and friendly staff. Your satisfaction is our top priority, and we're delighted to have met your expectations. Should you have any further feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Sincerely,Customer Care Team

10/10 – Hervorragend

Sherie

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Care Team am 14. Mai 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Okay

Blake

Gut: Zustand der Unterkunft
It was ok regarding value for money and seemed to be recently updated. But, the Front Desk Agent argued with me about my Venmo Visa CC not being acceptable and stated there would be a large hold for possible incidentals. It's a normal credit card and NOT a debit card and, not tied to my Venmo account... the same credit card I used on Expedia to secure the reservation, and, I have used it all over the world traveling without any issues. Also, there were long hairs on the bed and a few in the shower. It's totally acceptable if you're just passing through for a night.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 14. Mai 2024
Dear Blake, thank you for sharing your experience with us. We're glad to hear that you found our hotel to be recently updated and acceptable for value. However, we apologize for the inconvenience you experienced during check-in regarding your Venmo Visa CC and the misinformation provided by our Front Desk Agent. We'll share this issue with our team to ensure accurate information is provided to our guests in the future. Additionally, we apologize for the cleanliness issues you encountered in your room. Please rest assured, we take cleanliness very seriously, and we'll work diligently to rectify this. Your feedback is invaluable to us as we strive to improve our services. We hope to have the opportunity to welcome you back for a more seamless experience in the future.Sincerely,Customer Care Team

4/10 – Schlecht

Elizabeth

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 14. Mai 2024
Dear Elizabeth, thank you for taking the time to rate your recent stay with us. We are disappointed that you don't seem to have had the wonderful experience that the vast majority of our guests do. We sincerely hope that you will give us another opportunity to restore your faith in our hotel and hospitality. Sincerely,Customer Care Team

8/10 – Gut

LEANNE K

Mit der Familie gereist
Average motel, more noise than most motels. Nice staff. Good hotel when passing through. Clean, large rooms.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Customer Care Team am 20. Mai 2024
Dear Leanne, thank you for sharing your feedback with us. We're glad to hear that you found our motel clean with large rooms and that you encountered a friendly staff during your stay. However, we apologize for any noise disturbances you experienced, as providing a peaceful environment for our guests is important to us. We appreciate your understanding and patience. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant experience when passing through in the future!Sincerely,Customer Care Team

4/10 – Schlecht

Shaun

Verbesserungswürdig: Zustand der Unterkunft
The property is very close to I-5. My room faced I-5 and it was noisy.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 13. Mai 2024
Dear Shaun, thank you for sharing your experience with us. We apologize for any inconvenience caused by the noise from the nearby I-5 highway, and we understand how this could affect your stay. Your feedback regarding the property conditions and facilities is duly noted, and we will work diligently to handle these concerns to enhance the overall experience for our guests. We appreciate your input as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay in the future.Sincerely,Customer Care Team

6/10 – Okay

Kalie

Mit einer Gruppe gereist
It works for the purpose of an overnight stay, but wouldnt stay longer
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 13. Mai 2024
Dear Kalie, thank you for your feedback. We're glad to hear that our property served its purpose for your overnight stay. However, we're sorry to learn that it didn't meet your expectations for a longer stay. We value your input and would love to know more about how we can improve to better accommodate guests for extended stays. Please feel free to reach out to our team with any further suggestions or concerns you may have. We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience in the future.Sincerely,Customer Care Team

10/10 – Hervorragend

Charles

Mit Haustieren gereist
Gut: Sauberkeit und Zustand der Unterkunft
It’s a nice place. We would stay again. Pet friendly.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 10. Mai 2024
Dear Charles, we're thrilled to hear that you had a pleasant stay with us and that you found our hotel to be a nice place to stay! It's fantastic to know that you appreciated our pet-friendly policy. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! Sincerely,Customer Care Team

8/10 – Gut

Athol

Gut: Sauberkeit und Personal & Service
Older site , can’t all be new
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 7. Mai 2024
Dear Athol, thank you for taking the time to share your feedback with us. We appreciate your understanding regarding the age of our property. While we strive to maintain high standards of comfort and cleanliness, we understand that older facilities may have certain limitations. Rest assured, we continuously work to ensure that our property is well-maintained and that our guests have a comfortable stay. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future.Sincerely,Customer Care Team

10/10 – Hervorragend

Gary

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 7. Mai 2024
Dear Gary, thank you for your positive rating! If you have any specific comments or suggestions for improvement, we'd love to hear them. We look forward to welcoming you back for another great stay.Sincerely,Customer Care Team

10/10 – Hervorragend

Elizabeth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice clean room. No carpet which was a major plus. Super spacious too, with some breakfast options for the price paid for the room.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Customer Care Team am 7. Mai 2024
Dear Elizabeth, we're thrilled to hear that you enjoyed your stay and found your room to be nice and clean, especially with the absence of carpet, which can be a major plus for many guests. Providing spacious and comfortable accommodations is important to us, and we're glad we met your expectations in this regard. We're also pleased that you appreciated the breakfast options offered for the price paid for your room. Your satisfaction is our priority, and we appreciate your positive feedback. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon! Sincerely,Customer Care Team

8/10 – Gut

Arlie

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 23. Mai 2024
Dear Arlie, we're delighted to receive your positive rating! Thank you for choosing to stay with us and for sharing your feedback. We look forward to hosting you soon! Sincerely,Customer Care Team

10/10 – Hervorragend

Tiffany

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Arrived very late. Staff was friendly and quick to check us in. Room was clean and beds comfy.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 3. Mai 2024
Dear Tiffany, we're delighted to hear that you had a positive experience despite your late arrival at our hotel! Providing friendly and efficient service, along with clean and comfortable accommodations, is our priority, and we're thrilled that we met your expectations in these areas. Your feedback is greatly appreciated, and we're pleased that everything was to your satisfaction. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another pleasant stay soon!Sincerely,Customer Care Team

8/10 – Gut

Margi, Moreno Valley

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service
Rooms were clean. TV/Internet was spotty. TV would freeze a lot. Being close to the freeway and the off ramp was pretty noisy. There isn't an elevator for the second floor so my poor dog with limited mobility had a hard time climbing the stairs. I won't book a room here in the future.
Aufenthalt von 6 Nächten im April 2024
Antwort von Customer Care Team am 3. Mai 2024
Dear Margi, we appreciate your feedback regarding your recent stay with us. We're glad to hear that you found the rooms clean, but we apologize for the issues you experienced with the TV and internet connection, as well as the noise from the freeway and the lack of an elevator for the second floor. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations in these areas. We'll share these concerns with our team to ensure that improvements are made where necessary. We understand your decision not to book with us in the future, but we hope you'll consider giving us another chance to provide you with a more enjoyable experience. If you have any further feedback or if there's anything else we can do to handle your concerns, please don't hesitate to reach out. Thank you for bringing these issues to our attention.Sincerely,Customer Care Team

8/10 – Gut

Tjie-Ui, San Gabriel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
bathroom
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 3. Mai 2024
Dear Tjie-Ui, your positive rating means a lot to us! We're thrilled that you had a great experience during your time at our hotel and especially liked the bathroom. We look forward to having you back with us for a similar experience. Sincerely,Customer Care Team

8/10 – Gut

Anita

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Road conditions getting to hotel.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 1. Mai 2024
Dear Anita, we apologize for any inconvenience you may have experienced with road conditions while traveling to our hotel. While we strive to provide a convenient and accessible location, we understand that external factors such as road conditions can impact the overall guest experience. We appreciate your feedback and will certainly consider it as we work to improve accessibility for our guests. If you have any specific concerns or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure that your stay with us is as comfortable and enjoyable as possible.Sincerely,Customer Care Team

8/10 – Gut

Vicki, Cathlamet

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, safe, comfy bed, mini mart in walking distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 30. Apr. 2024
Dear Vicki, we're delighted to hear that you found your stay with us clean, safe, and comfortable! Providing a cozy and secure environment for our guests is a top priority, and we're glad that you enjoyed our amenities, including the comfortable bed and the convenience of having a mini-mart nearby. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Sincerely,Customer Care Team

6/10 – Okay

Michael

Definitely a budget motel, nothing fancy about it at all. Clean enough, bedding is comfortable. They get high points for having lots of electrical outlets, often an issue with motels in this price range. If you're sensitive to noise, you might have a problem here (I'm not, and slept like a baby). It is RIGHT on the I-5 freeway, and the freeway never sleeps.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 30. Apr. 2024
Dear Michael, thank you for sharing your experience with us. We're glad to hear that you found our motel clean and comfortable, and we appreciate your positive feedback about the availability of electrical outlets. We understand that noise from the nearby freeway can be a concern for some guests, and we apologize for any inconvenience this may have caused you. If you ever decide to stay with us again and would prefer a quieter room, please don't hesitate to let us know, and we'll do our best to accommodate your request. We value your feedback and hope to have the opportunity to welcome you back in the future.Sincerely,Customer Care Team

10/10 – Hervorragend

Mark

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The highway noise is unavoidable, but the great staff changed our room to one not facing I-5 upon request. Thanks
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Care Team am 30. Apr. 2024
Dear Mark, we're delighted to hear that our staff could accommodate your request and ensure a more comfortable stay for you. While we understand that highway noise can be unavoidable, we always strive to provide the best possible experience for our guests. Your comfort and satisfaction are our top priorities, and we're glad we could make the necessary adjustments to ensure you had a peaceful stay. Thank you for choosing to stay with us, and we hope to welcome you back again soon for another enjoyable experience!Sincerely,Customer Care Team

8/10 – Gut

Carole

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pros convenient for highway great staff and breakfast. Con’s not walkable and noisy
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 30. Apr. 2024
Dear Carole, thank you for your feedback regarding your recent stay. We're pleased to hear that you found our location convenient for accessing the highway and that you enjoyed our breakfast and the service provided by our staff. However, we apologize for any inconvenience caused by the noise and the lack of walkability in the area. We understand the importance of a peaceful environment for a comfortable stay and will consider your comments as we continue to improve our services. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to let us know. We appreciate your valuable input and hope to have the opportunity to welcome you back in the future.Sincerely,Customer Care Team

10/10 – Hervorragend

Alexandra

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Besides the noise of the freeway, the rooms were clean and super convenient. Stayed for a last minute needed stay and staff was friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 24. Apr. 2024
Dear Alexandra, we're delighted to hear that you found our rooms clean and convenient during your last-minute stay with us! Providing a comfortable and welcoming experience for our guests is our top priority, and we're glad that our staff provided friendly service despite the noise from the freeway. Your feedback regarding the noise is duly noted, and we apologize for any inconvenience it may have caused. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay in the future!Sincerely,Customer Care Team

6/10 – Okay

Venkata Neelima

Gut: Sauberkeit und Personal & Service
Good
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Care Team am 24. Apr. 2024
Dear Venkata, thank you for your feedback! If there's anything specific you'd like to share or if you have any questions or concerns, please feel free to let us know. We're here to assist you in any way we can. We hope to have the pleasure of welcoming you back for another great stay in the future!Sincerely,Customer Care Team

10/10 – Hervorragend

Nicolette

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was quiet and could relax after a long day in the heat and rodeo. Staff was so pleasant and courteous. Roses were absolutely beautiful and enjoyed the beauty around our room
Aufenthalt von 3 Nächten im April 2024
Antwort von Customer Care Team am 23. Apr. 2024
Dear Nicolette, we're delighted to hear that you had a relaxing stay with us and enjoyed the tranquility of our surroundings. It's wonderful to know that our staff contributed to making your experience pleasant and memorable. We take pride in creating a welcoming environment for our guests, and we're thrilled that you appreciated the beauty of the roses and the ambiance around your room. Thank you for choosing to stay with us, and we hope to welcome you back for another enjoyable stay in the future!Sincerely,Customer Care Team

10/10 – Hervorragend

lucian

Gut: Zustand der Unterkunft
Exceeded expectations
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 22. Apr. 2024
Dear Lucian, we're thrilled to hear that we exceeded your expectations! Providing exceptional service and accommodations is always our goal, and we're delighted that we could surpass your expectations during your stay. Thank you for choosing our hotel, and we look forward to welcoming you back in the future for another outstanding experience! Sincerely,Customer Care Team

10/10 – Hervorragend

Gary

Gut: Sauberkeit und Personal & Service
Great, but close to Highway, one side had noise
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 19. Apr. 2024
Dear Gary, we're pleased to hear that you had a great experience during your stay with us. However, we apologize for any inconvenience caused by noise from the nearby highway. We understand the importance of a peaceful environment for our guests and regret that this aspect of your stay did not meet your expectations. Your feedback is important to us, and we'll certainly consider it as we continue to strive for improvements. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future! If there's anything else we can do to enhance your experience, please don't hesitate to let us know.Sincerely,Customer Care Team

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Place, very clean and stuff is really nice and helpful
Aufenthalt von 1 Nacht im April 2024
Antwort von Amber am 17. Apr. 2024
Julia,Thank you for your positive feed back, we hope to see you again soon!

8/10 – Gut

John

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Customer Care Team am 17. Apr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Gut

Gerald

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Wonderful bed, although a bit high for anyone using the handicap accessible room. So a bit hard to get into, but really comfortable for sleeping. Shower floor was very slippery and needs some attention. Nice breakfast. Room could use an extra chair as only one place to sit besides the bed.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 17. Apr. 2024
Dear Gerald, thank you for taking the time to share your experience with us. We're delighted to hear that you found our bed comfortable and enjoyed our breakfast offerings. However, we apologize for any inconvenience caused by the height of the bed in the handicap-accessible room and the slippery shower floor. Your feedback is valuable to us, and we will handle these concerns to ensure a more comfortable stay for all our guests. We appreciate your suggestions regarding the need for an extra chair in the room and will consider this for future improvements. If there's anything else we can assist you with or if you have any further feedback to share, please feel free to reach out to us directly.Sincerely,Customer Care Team

6/10 – Okay

Sheree

Geschäftlich gereist
Gut: Sauberkeit und Ausstattung
The swimming pool very nice rooms updated and clean Cleaning chemicals too strong of smell The heater /AC was to loud rattled with noise.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 15. Apr. 2024
Dear Sheree, we're thrilled to hear that you enjoyed our swimming pool and found our updated rooms to be clean and comfortable. However, we apologize for any inconvenience caused by the strong smell of cleaning chemicals and the loud noise from the heater/AC unit. Your feedback is crucial to us, and we'll work diligently to handle these issues promptly to ensure a more pleasant and comfortable experience for our guests in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for an improved stay. Sincerely,Customer Care Team

8/10 – Gut

Sally, Kelseyville

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had to make a call after midnight to the front desk about noise upstairs.. Thankfully the neighbors were understanding!
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 15. Apr. 2024
Dear Sally, we're sorry to hear that you experienced noise disturbances from upstairs during your stay, but we're glad to hear that the situation was resolved with the help of our front desk staff and understanding neighbors. Providing a peaceful environment for our guests is a priority, and we appreciate your patience and cooperation. Should you encounter any further issues, please don't hesitate to reach out to our team, as we're here to ensure your comfort throughout your stay. Thank you for choosing our hotel, and we hope to welcome you back for a more restful experience in the future.Sincerely,Customer Care Team

10/10 – Hervorragend

Samantha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
i like the room, the breakfast, and the laundry room, pool
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 15. Apr. 2024
Dear Samantha, we're delighted to hear that you enjoyed various aspects of your stay with us, from the room to the breakfast, laundry room, and pool amenities! Providing a comfortable and convenient experience for our guests is our top priority, and we're thrilled that we could meet your expectations in these areas. Thank you for choosing to stay with us, and we look forward to welcoming you back for another wonderful stay in the future! Sincerely,Customer Care Team

10/10 – Hervorragend

Joseph, Portland

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice place for the price. Pool and hot tub bonus. Easy to park and easy to get to the highway.
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 15. Apr. 2024
Dear Joseph, we're thrilled to hear that you enjoyed your stay with us and found our hotel to be a nice place for the price! It's great to know that you were able to take advantage of our pool and hot tub amenities and that our convenient parking and easy access to the highway made your stay even more enjoyable. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic stay in the future!Sincerely,Customer Care Team

8/10 – Gut

Mark

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 3. Mai 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 – Hervorragend

Christine

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 3. Mai 2024
Dear Guest,Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

10/10 – Hervorragend

Cheryl L

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to locate and check-in! Room was clean and comfortable!
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 11. Apr. 2024
Dear Cheryl, we're delighted to hear that you found our hotel easy to locate and check in and that your room was clean and comfortable! Providing a seamless experience for our guests is always our priority. Thank you for choosing to stay with us, and we hope to welcome you back for another pleasant stay in the future!Sincerely,Customer Care Team

10/10 – Hervorragend

Alison

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 11. Apr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Hervorragend

Doran

Aufenthalt von 1 Nacht im April 2024
Antwort von Customer Care Team am 30. Apr. 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Okay

Burke

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Care Team am 1. Apr. 2024
Dear Burke, we apologize for any cleanliness issues and property conditions that you experienced during your stay. Maintaining a clean and well-maintained environment is a top priority for us, and we regret that we fell short of your expectations in this regard. Your feedback is important to us, and we will share these concerns with our housekeeping and maintenance teams to ensure that they are properly handled. We appreciate your understanding and hope to have the opportunity to welcome you back in the future for a more satisfactory experience. Sincerely,Customer Care Team

6/10 – Okay

Cassandra

Aufenthalt von 1 Nacht im März 2024
Antwort von Customer Care Team am 16. Apr. 2024
Dear Cassandra, thank you for taking the time to rate your recent stay at our hotel. While it is good to hear that you had a reasonable stay, we are sorry for the issues that you encountered that marred your time with us. Please know that we will be looking into this. We appreciate your feedback and we hope to remain your hotel of choice in this area and to give you a better stay on a future visit. Sincerely,Customer Care Team

8/10 – Gut

James

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Overall it was a good stay. The room was clean and the bathroom had obviously been updated. If i had a complaint it was the breakfast. There were a few items spread around and the waffle. It wasnt terrible just not up to what i expected in relationship to the staff and the room
Aufenthalt von 1 Nacht im März 2024
Antwort von Amber am 26. März 2024
James,Thank you for your feedback concerning the breakfast, we are continuing to make improvements for your comfort and convenience. We hope to see you again soon!