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Bewertungen von Homewood Suites Raleigh-Durham Airport

3 out of 5
Homewood Suites Raleigh-Durham Airport
4603 Central Park Dr, Durham, NC

Bewertungen

8,8

Hervorragend

254 von insgesamt 422 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
105 von insgesamt 422 Gästebewertungen haben eine Bewertung von 8 - Gut" "
36 von insgesamt 422 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 422 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 422 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

9,2/10

Personal & Service

8,8/10

Ausstattung

8,8/10

Zustand der Unterkunft

8,6/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is perfect! Staffs were so nice our room is clean and comfy we enjoyed our stay and we slept good
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

sarah

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great family hotel
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Destany

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was so amazing
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Naima

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Jeannette, Lexington

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

JOSE

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very attentive and the room was excellent
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Dawn

Super clean and the staff went above and beyond. Highly recommend this hotel.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Yaroslav

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Receptionist Marylin was very friendly and professional. The hotel itself as well as the room are great, newly renovated. The maid could have done a better job by cleaning the coffee maker. Other than that, all is perfect.
Aufenthalt von 1 Nacht im April 2024

4/10 – Schlecht

dorothy

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Most of the kitchen equipment did not work the toilet did not flush I had to take the top off to flush toilet no clean towels was there for 3 days and the deposit was too expensive did not notify me of that
Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Dejur

Gut: Sauberkeit
The beds was uncomfortable, they come in and clean up our room and replace towels. They have a small lot and breakfast was not worth the wake up. Place was clean and the service was fast.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Daniel, raleigh

Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Vanita G

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We had reserved a suite with a king bed, but were given a suite with 2 queens instead. The room was newly renovated and comfortable, but just not what we reserved. It may have been because the hotel is under construction right now. There was lots of construction noise from the time we checked in at 3:00 until about 6:00. There was loud music and talking from the room across the hall when we returned from a concert. We called the front desk about 11:30 and it was taken care of immediately. I think most of the problems were due to construction which is expected to be completed in about a month.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Sterling

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great room for the price with a balcony.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Robert A. am 25. Jan. 2024
Thank you for your rating and review! We really appreciate it and agree that the balcony rooms are a very nice feature of our property. We look forward to having you back at our hotel soon!

8/10 – Gut

Hagr

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is great
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Robert A. am 25. Jan. 2024
Thank you for your rating and review!

8/10 – Gut

Derek

Gut: Sauberkeit und Zustand der Unterkunft
It was ok
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Robert A. am 6. Feb. 2024
Thank you for your review!

10/10 – Hervorragend

Jamison

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Robert A. am 25. Jan. 2024
Thank you for your rating!

6/10 – Okay

Krystle

Gut: Personal & Service
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Robert A. am 2. Jan. 2024
Thank you for your rating!

10/10 – Hervorragend

Kimberly Beth, Philadelphia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The girl at the front desk was super friendly and welcoming which made a fantastic first impression. Room was spotless, great water pressure, perfect location if you’re here for business in the research triangle.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Robert A. am 2. Jan. 2024
Thank you so much for your review! We will share these compliments with our staff, and we all hope to see you back at Homewood Suites very soon!

10/10 – Hervorragend

Jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Willie, at the check-in desk, was very friendly and very helpful in pointing out places for dinner. He was very willing to help if any issues arose.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Robert A. am 2. Jan. 2024
Hello from Homewood Suites and thank you for your review! We are so glad that you had an enjoyable stay and that our staff was friendly and helpful. We will pass your notes along to him and our entire staff. Thank you again and we look forward to serving you in the future!

10/10 – Hervorragend

Virginia

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Robert A. am 2. Jan. 2024
Thank you for your rating!

10/10 – Hervorragend

Sonya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room was clean and spacious. 2 bedroom suite was perfect for me and my boys!

8/10 – Gut

Malia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at this property with my daughter while visiting Duke University. The hotel itself was convenient to the area of the university. The property itself was great and has a nice breakfast with a large dining area. The hotel room was nice and quiet. Jasmyn was the staff member who checked us in and helped us. She even put in a request for housekeeping for us. Unfortunately, after we came back from a long day outside for college visits and expected to have a clean room to relax in, we found housekeeping did not follow through with the request. Therefore, I had to call the front desk to find out what happened. I could not get an answer and was left to request linens, toilet paper, etc. This is not the expectation I have of a Homewood Suites. I mentioned it again upon checkout, and the front desk staff did not seem to care. She said she would put a message in to the manager, and he would give me a call. Of course, like most places these days, there is no customer service. I still have not received that call, and I was even told by that staff member that I could contact Expedia so they could advocate on my behalf. Seriously??? Why can’t people do their jobs and actually rectify the situation? So, while this Homewood Suites was a decent place to stay, I would think twice because of the lack of customer service especially being a Hilton Honors member.
Aufenthalt von 2 Nächten im November 2023
Antwort von Robert A. am 30. Nov. 2023
Hello and greetings from Homewood Suites! Thank you for your review. We appreciate all guest feedback as it assists us in places we can improve in the future. I apologize that your housekeeping service was missed, we will review this with our staff. We never want to miss any aspects of you having a great experience. Thank you again for your notes and we look forward to serving you in the future!

10/10 – Hervorragend

Sandra

Mit der Familie gereist
Aufenthalt von 2 Nächten im November 2023
Antwort von Robert A. am 21. Nov. 2023
Thank you for your rating!

8/10 – Gut

Gwendollen

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Everything was great except for the shower head
Aufenthalt von 3 Nächten im November 2023
Antwort von Robert A. am 14. Nov. 2023
Thank you for your review!

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was great
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Robert A. am 14. Nov. 2023
Thank you for your review!

10/10 – Hervorragend

Worokya

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was so kind and caring. They smiled and it was obvious that they enjoyed their job and understood the assignment.
Aufenthalt von 2 Nächten im September 2023
Antwort von Robert A. am 2. Okt. 2023
Thank you for your review! We will share this with our staff members for sure. We look forward to serving you in the future!

10/10 – Hervorragend

Michael

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was part of our anniversary getaway. Thank you.
Aufenthalt von 2 Nächten im September 2023
Antwort von Robert A. am 26. Sept. 2023
Thank you for your rating and review! Happy Anniversary as well! I'm glad the hotel was enjoyable; we look forward to serving you in the future.

10/10 – Hervorragend

MANUEL

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Robert A. am 26. Sept. 2023
Thank you for your rating!

10/10 – Hervorragend

Elizabeth

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great local overnight
A quick overnight local to our home and this place was great. We asked for a room away from others as we were traveling with two small kids and our dog and they accommodated so well. We heard— and hopefully disturbed!— no one! The suite was huge and well appointed. Bed comfy. Everything clean!
Aufenthalt von 1 Nacht im September 2023
Antwort von Robert A. am 20. Sept. 2023
Greetings from Homewood Suites and thank you for your review! We greatly appreciate your feedback and will share these notes with our staff. We are so glad that you found our hotel to be enjoyable and we look forward to serving you in the future!

8/10 – Gut

RAMA Krishna, Spokane Valley

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Breakfast is very poor, there is not even waffers on weekdays.
Antwort von Robert A. am 6. Sept. 2023
Hello from Homewood Suites RTP and thank you for your review. We appreciate you staying with us and providing feedback, it helps us to continually improve. We typically rotate some of our breakfast items to give variety to our multi-night guests. But we don't want you or anyone to miss out on your favorite items either! We will check on our schedule and look to increase the waffle frequency - we know it is a favorite for many! Thank you again for staying with us, we look forward to serving you in the future!

10/10 – Hervorragend

Rich

Geschäftlich gereist
Gut: Personal & Service und Zustand der Unterkunft
Guys at the front desk & shuttle were the best - very congenial & accommodating. Room was clean & nice (great for families..lots of space). Breakfast Only complaint- please steam-clean the carpets!
Aufenthalt von 1 Nacht im September 2023
Antwort von Robert A. am 6. Sept. 2023
Thank you for your review! We are very glad that you enjoyed our staff and hotel!

10/10 – Hervorragend

Diego A

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
the room was amazing
Aufenthalt von 1 Nacht im August 2023
Antwort von Robert A. am 6. Sept. 2023
Thank you for your review and rating!

6/10 – Okay

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Rooms are tired. Sofa uncomfortable, carpet worn, peeling paint in bathrooms. We are at this property monthly and it's the same in every room.That said, staff are very nice and accommodating, the common areas are well kept.
Aufenthalt von 4 Nächten im August 2023
Antwort von Robert A. am 6. Sept. 2023
Greetings from Homewood Suites RTP and thank you for your review! We appreciate your feedback and are very glad that you enjoyed our staff. We are in the planning process of a renovation that will upgrade many of the items in our rooms. We will post the dates when they are set and are certain you will enjoy our new product very soon. Thank you again, we look forward to serving you in the future!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von Robert A. am 6. Sept. 2023
Thank you for your rating!

8/10 – Gut

Geoff

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im August 2023
Antwort von Robert A. am 7. Aug. 2023
Thank you for your rating!

10/10 – Hervorragend

Jennifer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great staff and my room is lovely. I appreciate that they have recycling on every floor and rach of the rooms!
Aufenthalt von 1 Nacht im August 2023
Antwort von Robert A. am 7. Aug. 2023
Thank you for your review! We look forward to serving you in the future!

6/10 – Okay

S N

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Average at best
The front desk guy I talked to on the phone prior to arrival was super friendly and made me excited to stay there. The check-in staff, however, was not friendly. Our room for 6 had two towels and when I asked for more, the request was not well received. I had to explain why we needed more towels. Six people are not sharing bath towels. Rude breakfast staff. Alarms going off in the night (not the hotel’s fault… some kids pulled the alarm and broke it. Just an unfortunate event) Pull out bed wouldn’t come out. Had to request help to bend the bars so it would open (we have a similar pull-out at home and are familiar with what it takes to open one) Swimming pool was disgusting due to soggy exploded diapers. This is not the hotel’s issue, but rather, hotel guests. Large Costco sized bottles of alcohol were being serving from by hotel guests and they were so drunk. Glass shouldn’t be in the pool area. Again, this was a guest problem, not staff. Hotel attracts the riff raff.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Robert A. am 7. Aug. 2023
Greetings from Homewood Suites RDU and thank you for your review! We apologize that your stay was not as comfortable as we would all would have expected. We are completing our plans for a hotel refurbishment later this year that will upgrade and enhance our current furnishings. We will update this site with dates once they are fully determined. We will also review your notes with our staff. We can and will use your notes to improve the areas you have noted. Thank you again for your feedback!

10/10 – Hervorragend

Paul D

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
9
One of the few places that we have ever stayed at that had clean floors. No carpet. Comfortable clean bed.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Robert A. am 7. Aug. 2023
Thank you for your review! We are glad you found our hotel to be clean and comfortable for your stay.

10/10 – Hervorragend

Miichael

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great Staff. Totally available for whatever needs!!!
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Robert am 18. Juli 2023
Thank you for your rating!

10/10 – Hervorragend

Joel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Robert am 18. Juli 2023
Thank you for your rating!

10/10 – Hervorragend

Tomeca

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Robert A. am 30. Juni 2023
Thank you for your rating!

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Avoid at all cost!
This hotel needs to be renovated. Doors would not lock and stains are everywhere. Do not book this hotel if you want cleanliness.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Robert A. am 30. Juni 2023
Hello and greetings from Homewood Suites RTP! We appreciate all guest feedback as we can enhance what we are doing well and improve any areas of need. We apologize that you found the hotel in need of renovation. We are in the planning phase of our next improvement and will post the details to this site when the dates are known. Thank you again for you review, we look forward to serving you in the future!

4/10 – Schlecht

Philip

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Robert A. am 30. Juni 2023
Thank you for your rating.

8/10 – Gut

Jacqueline

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We enjoyed the stay on the property.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von Robert A. am 23. Juni 2023
Thank you for your rating and review!

8/10 – Gut

Keith

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Robert A. am 16. Juni 2023
Thank you for your rating!

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2023
Antwort von Robert A. am 1. Juni 2023
Thank you for your rating!

10/10 – Hervorragend

Diane

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent stay. Clean rooms, comfortable beds, friendly staff. Breakfast was great. I had two rooms. My daughter traveled with an infant and they provided a crib for baby. I’d stay here again.
Aufenthalt von 3 Nächten im Mai 2023
Antwort von Robert A. am 1. Juni 2023
Greetings from Homewood Suites and thank you for your review! We greatly appreciate you staying here and are very glad that it was enjoyable. We will pass your notes along to our staff and we look forward to serving you in the future!

10/10 – Hervorragend

Becky

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was really nice and helpful. Will stay here again.
Aufenthalt von 4 Nächten im Mai 2023
Antwort von Robert A. am 1. Juni 2023
Thank you so much for your review!

8/10 – Gut

Kimberly

Aufenthalt von 3 Nächten im Mai 2023
Antwort von Robert A. am 1. Juni 2023
Thank you for your rating!

10/10 – Hervorragend

Christine

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Robert A. am 15. Mai 2023
Thank you for your rating!