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Bewertungen von Microtel Inn & Suites by Wyndham Pueblo

2 out of 5
Microtel Inn & Suites by Wyndham Pueblo
3343 Gateway Dr, Pueblo, CO

Bewertungen

7,8

Gut

378 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
330 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 8 - Gut" "
140 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 6 - Okay" "
75 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
78 von insgesamt 1001 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,0/10

Personal & Service

7,6/10

Ausstattung

7,8/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Walter

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
hat alles gepasst
Aufenthalt von 1 Nacht im September 2022
Antwort von Heather Palma, General Manager am 13. Sept. 2022
Thank you for taking the time to share your experience with us. We appreciate you giving us such a great rating!

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 1 Nacht im September 2019
Antwort von Heather Palma, General Manager am 3. Okt. 2019
Thank you for sharing a review, I appreciate your business and your feedback.

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Heather Palma, General Manager am 18. Mai 2024
Thank you for sharing a review regarding your stay. We appreciate the 5/5! We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
They still do not have automatic front doors, and it is very difficult to enter with luggage or luggage cart.
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 6. Mai 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.

6/10 – Okay

Eric

Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Michael

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The price was great compared to ALL other hotels.
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 6. Mai 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.

6/10 – Okay

Eric

Geschäftlich gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Not impressed. Building nice, but neighborhood sketchy (homeless, seedy bars & hotels nearby). Staff nice enough when approached, but didn't even look up when you came through. Breakfast limited (only eggs were boiled eggs in sandwich bags; no bacon or sausage). Matress sagged in the middle (other guests said theirs were too.) Booked mini suite with a sink, fridge, and dinette seating: dining chair had mystery stains all over, fridge froze everything (on setting 1, 5, and 9), cabinets and drawers, but no dishes or utensils. Only cleaned rooms on 3rd day of stay so I wonder how often anyone stays long enough to actually get their room cleaned. Work station consited of an empty desk. Staff explained the computer and printer were removed because "someone stole our hard drive." probably won't be back or recommend to others.
Aufenthalt von 3 Nächten im April 2024
Antwort von Heather Palma, General Manager am 6. Mai 2024
Thank you for taking the time to share your experience with us. We are saddened that the neighborhood negatively impacted your stay. That, unfortunately, is beyond our control. We appreciate you reporting these issues so we have the opportunity to correct them.

10/10 – Hervorragend

Selena

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
the check in was pleasant, good vibes & she was very sweet. the room & everything was clean .. the only down side was that the heater did not want to turn on at all at all .. & it was softly blowing cold air … it was freeeezing .
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 25. Apr. 2024
Thank you for taking the time to share your experience with us. We are happy that the check in was pleasant with good vibes. We especially like that the room and everything was clean. I have addressed the heater issue with maintenance so they did fix that unit, thank you for reporting that to us. We appreciate your business and your feedback.

10/10 – Hervorragend

Ernie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 10. Apr. 2024
Thank you for submitting a review regarding your stay. We are happy to hear that you had a great stay. We hope you choose Microtel Inn & Suites By Wyndham Pueblo-Southgate for your future lodging needs.

10/10 – Hervorragend

Nick

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Convenient, quiet, plenty of parking
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 10. Apr. 2024
Thank you for taking the time to share your experience regarding your stay. We are happy to hear that you our hotel was convenient, quiet and plenty of parking for your use. We hope you choose Microtel Inn & Suites By Wyndham for your future lodging needs.

10/10 – Hervorragend

Steve

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy to get to. Clean, well taken care of. Friendly staff.
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 11. Apr. 2024
Thank you for taking the time to share your experience with us. We are happy to hear that you found our location easy to get to, clean and well taken care of. We are most proud that the staff was friendly. We hope you use Microtel Inn & Suites By Wyndham Pueblo-Southgate for future lodging needs when in Pueblo!

8/10 – Gut

Jerry

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
The property was convenient for the night and mostly met our needs. The area did have some noise of people racing possibly doing doughnuts in the area. The bathroom needs major renovation since the faucet head was too low and it looked like mold was growing in certain areas of the shower.
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Palma, General Manager am 10. Apr. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and your feedback.

8/10 – Gut

Jared

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For what we needed it was a good chance
Aufenthalt von 1 Nacht im März 2024
Antwort von Caroyl Pacheco, Assistant General Manager am 29. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Bernardo R

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stayed one more night and they took care of us, Very nice place.
Aufenthalt von 4 Nächten im März 2024
Antwort von Caroyl Pacheco, Assistant General Manager am 29. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Jamie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024
Antwort von Caroyl Pacheco, Assistant General Manager am 29. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Austyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms where very spacious
Aufenthalt von 1 Nacht im März 2024
Antwort von Caroyl Pacheco, Assistant General Manager am 29. März 2024
Thanks for staying with us. We appreciate your feedback!

2/10 – Ungenügend

Ophelia

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't like that the receptionist wanted to charge me almost 4 dollars to chnage my booking from a smoking to non smoking room because apparently i booked a smoking room. I disnt even know they still had a smoking room. The bathroom door is broken and the floor has stains. I will definitely not stay there anymore, the reception is terrible...no prople skils she looks mean and is mean!
Aufenthalt von 1 Nacht im März 2024
Antwort von Heather Palma, General Manager am 10. Apr. 2024
Thank you for taking the time to share your experience with us. We are saddened to hear your stay was negatively impacted by these issues. Please rest assured we are taking the proper measures to prevent this from happening in the future.

10/10 – Hervorragend

Molly

Aufenthalt von 1 Nacht im März 2024
Antwort von Heather Palma, General Manager am 10. Apr. 2024
Thank you for submitting a great review regarding your stay with us.

10/10 – Hervorragend

Sherry Lyn

Mit Haustieren gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They allow cats, which is huge for me. I attempted to stay at a motel 6 but between the cops there and that clerk telling me to come back in 10, I left & found Microtel. Service was outstanding at check-in & check-out, room was clean and comfy, and they easily accommodated an easy access room for this limited mobility body. Will stay there again.
Aufenthalt von 1 Nacht im März 2024
Antwort von Heather Palma, General Manager am 11. März 2024
Thank you for submitting a review regarding your recent stay. We also want to say thank you to the other hotel which gave us the opportunity to showcase how great Microtel Inn & Suites By Wyndham is! We are happy that your travels with your cat were met with kindness, comfortability and cleanliness. We hope to see you during future travels to Pueblo!

2/10 – Ungenügend

Christopher

Aufenthalt von 1 Nacht im März 2024
Antwort von Heather Palma, General Manager am 11. März 2024
I am sorry that your stay wasn't worth more than a one star rating. We wish we could understand why so we would have the opportunity to correct any issues.

4/10 – Schlecht

Ismael, pueblo

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Caroyl Pacheco, Assistant General Manager am 29. März 2024
Thanks for staying with us. We appreciate your feedback!

10/10 – Hervorragend

Mark

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
clean and quiet with a nice breakfast
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Palma, General Manager am 8. Feb. 2024
Thank you for taking the time to share your experience with us. We are happy to hear that your stay was clean and quiet and that you liked our breakfast. We hope you choose our hotel during future travels to Pueblo!

10/10 – Hervorragend

Cassidy

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, nice and quiet
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Heather Palma, General Manager am 8. Feb. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback. We are happy that your stay was clean, nice and quiet. We hope you choose our hotel during future travels to Pueblo!

10/10 – Hervorragend

Tiffanie

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable beds, clean and quiet room. Friendly staff.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Caroyl Pacheco- Assistant General Manager am 7. Feb. 2024
Thank you for your review, We appreciate your business and your feedback and look forward to serving you again in the future.

2/10 – Ungenügend

Juan

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Caroyl Pacheco- Assistant General Manager am 7. Feb. 2024
Thank you for you review. We appreciate your business and your feedback, however if there is something we can improve, please feel free to reach out to us directly.

10/10 – Hervorragend

Jennifer

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved Microtel. It was clean and very quiet. The desk staff were nice and helpful and the breakfast was good. I was very impressed with how quiet it was.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Caroyl Pacheco- Assistant General Manager am 31. Jan. 2024
Thank you Jennifer! We appreciate your feedback and your review and look forward to serving you again in the future.

10/10 – Hervorragend

Nicholas

Gut: Personal & Service und Zustand der Unterkunft
Employee at desk was nice, friendly! Felt comfortable
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Palma, General Manager am 23. Jan. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback!

8/10 – Gut

Sanjuanita

Aufenthalt von 9 Nächten im Januar 2024
Antwort von Heather Palma, General Manager am 17. Jan. 2024
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.

10/10 – Hervorragend

Marcia

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Januar 2024
Antwort von Heather Palma, General Manager am 9. Jan. 2024
Thank you for sharing a review regarding your stay. We appreciate your business and feedback!

10/10 – Hervorragend

Nicholas

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Chill
Nice and comfy would definitely stay again
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Heather Palma, General Manager am 9. Jan. 2024
Thank you for sharing that your stay was nice and comfy and that you would stay again. We appreciate your business and feedback!

6/10 – Okay

Robert

Mit dem Partner gereist
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Heather Palma, General Manager am 9. Jan. 2024
Thank you for taking the time to share a review regarding your stay.

10/10 – Hervorragend

Lorrie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walls are thin....
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Heather Palma, General Manager am 20. Dez. 2023
Thank you for taking the time to share your experience with us. We are saddened to hear that you felt the walls were thin. We appreciate your business and your feedback.

8/10 – Gut

miguel Agustin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Heather Palma, General Manager am 15. Dez. 2023
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.

10/10 – Hervorragend

Josie

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Heather Palma, General Manager am 15. Dez. 2023
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.

10/10 – Hervorragend

Carol

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Heather Palma, General Manager am 15. Dez. 2023
Thank you for sharing a review regarding your stay. We appreciate your business and your feedback.

8/10 – Gut

Renee

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Vending machines didn’t work ! Friendly staff !
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Heather Palma, General Manager am 5. Dez. 2023
Thank you for taking the time to share your experience with us. We are saddened to hear the vending machines didn't work during your visit. We have shared this with the owner of the machine so he can get it corrected. We are happy to hear our staff was friendly, we appreciate your business and feedback!

4/10 – Schlecht

john

Geschäftlich gereist
Gut: Sauberkeit
Verbesserungswürdig: Ausstattung
It has been over a week and I still haven't had my $75 "incidentals deposit" returned. I left the room in perfect order after only staying one night. I do not smoke or anything like that and gave them ZERO reasons to keep my deposit. This is criminal.
Aufenthalt von 1 Nacht im November 2023
Antwort von Heather Palma, General Manager am 28. Nov. 2023
Thank you for taking the time to share your concerns with us. I verified your account and we did drop the authorization for the deposit prior to your check out on November 22. The process of the authorization is we take the deposit upon check in, this is an authorization only, not a charge. When you check out if there isn't any damages, missing items, etc., we release the deposit. This means that the authorization disappears like it never happened. In the end, you should see no charge from Microtel Pueblo Southgate on your credit card. It's an auth and a drop. never a charge and refund. Please check again, you should see no transactions from the hotel directly. Thank you!

10/10 – Hervorragend

Emily

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
The staff was super friendly and kind.
Aufenthalt von 3 Nächten im November 2023
Antwort von Heather Palma, General Manager am 28. Nov. 2023
Thank you for taking the time to share that the staff was super friendly and kind. We appreciate your business and your feedback.

10/10 – Hervorragend

Paolo

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Heather Palma, General Manager am 14. Nov. 2023
Thank you for taking the time to share your experience with us. We appreciate your business and feedback.

8/10 – Gut

Dale

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy to find
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Caroyl Pacheco, Assistant General Manager am 6. Nov. 2023
Thank you for sharing a review regarding your stay.

10/10 – Hervorragend

Alfred

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Almost perfect review
When we checked in on Saturday, the woman at the desk was very, very unfriendly. I was surprised as these are the folks greeting you. Other than that, our stay was great. Room was clean and comfy.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Caroyl Pacheco, Assistant General Manager am 6. Nov. 2023
Thank you for sharing a review regarding your stay. I apologize your check-in was less than pleasant. I will address this with the front desk staff as it is our goal to provide excellent customer service to all our guests.

4/10 – Schlecht

Christopher

Verbesserungswürdig: Zustand der Unterkunft
Place was clean but shows the age of the building. A renovation would help especially since the rate for the room was way more than it should due to the condition of the rooms and the smallness.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Caroyl Pacheco, Assistant General Manager am 6. Nov. 2023
Thank you for sharing a review regarding your stay, we appreciate your feedback.

6/10 – Okay

Andrew

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Caroyl Pacheco, Assistant General Manager am 6. Nov. 2023
Thank you for sharing a review regarding your stay.

2/10 – Ungenügend

ROBIN

Verbesserungswürdig: Sauberkeit und Personal & Service
Room reeked of smoke
Be careful booking. They have smoking floor. We chose a standard queen room which did not indicate it was smoking or nonsmoking and were given a smoking room. When we asked for a nonsmoking room we were told that was all they had available and would not refund our money even though we did not stay and they were turning customers away.
Aufenthalt von 1 Nacht im September 2023
Antwort von Heather Palma, General Manager am 18. Okt. 2023
Thank you for taking the time to share your experience with us. All we had at the time of your booking was a smoking room, the reservation does clearly state that a smoking room was reserved. We were turning people away because we were sold out on this particular day. I am sorry that you did not see that a smoking room was booked, that was the last room availability at that time.

10/10 – Hervorragend

miguel Agustin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quick access to i25
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Heather Palma, General Manager am 18. Okt. 2023
Thank you for taking the time to share your experience with us. We appreciate your 5/5 rating regarding your stay. We hope you choose our hotel during future travels to Pueblo!

10/10 – Hervorragend

Jacqui

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great overnight stop. Had everything I needed
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Heather Palma, General Manager am 18. Okt. 2023
Thank you for taking the time to share a review regarding your stay. We are happy that you had a great overnight stop at Microtel Inn & Suites By Wyndham Pueblo-Southgate. We are happy that you had everything you needed while staying here.

10/10 – Hervorragend

Jeffrey

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Great service
Great hotel, it is a little dated, but very comfortable. The hotel could use a better maintenance crew, but they do well with limited skills. Staff is super friendly, they will help you with anything that you need.
Aufenthalt von 10 Nächten im Oktober 2023
Antwort von Heather Palma, General Manager am 18. Okt. 2023
Thank you for sharing a review regarding your stay. We will share your feedback with our staff who I am sure will be encouraged by your remarkds.

10/10 – Hervorragend

Jina

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Heather Palma, General Manager am 11. Okt. 2023
Thank you for sharing a review regarding your stay! We are happy that you enjoyed your stay 10/10! We hope you choose Microtel Inn & Suites By Wyndham Puebloi-Southgate for your future lodging needs!

10/10 – Hervorragend

Carol

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Heather Palma, General Manager am 2. Okt. 2023
Thank you for taking the time to share a review regarding your stay. We are happy you found our hotel to be worthy of a 10!

10/10 – Hervorragend

MARQUITA

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean and very friendly and helpful staff
We had car trouble and had to stay the night. This was a nice place to stay. It was clean, affordable and the staff was great.
Aufenthalt von 1 Nacht im September 2023
Antwort von Heather Palma, General Manager am 2. Okt. 2023
Thank you for taking the time to share your experience with us. We are appreciative of your kind words. Thanks so much!