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Bewertungen von Hilton Garden Inn Portland Airport

3 out of 5
Hilton Garden Inn Portland Airport
12048 Ne Airport Way, Portland, OR

Bewertungen

8,2

Sehr gut

202 von insgesamt 488 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
170 von insgesamt 488 Gästebewertungen haben eine Bewertung von 8 - Gut" "
61 von insgesamt 488 Gästebewertungen haben eine Bewertung von 6 - Okay" "
36 von insgesamt 488 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 488 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Dennis

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Tyrone J

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Enjoyed the opportunity to have very good dining experience.
Aufenthalt von 3 Nächten im November 2023
Antwort von LA am 4. Dez. 2023
Dear Tyrone,Thank you for your positive feedback on your recent stay. Happy Holidays!

10/10 – Hervorragend

Ben

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023
Antwort von LA am 27. Nov. 2023
Dear Ben,Thank you for the 5 out of 5- star rating. We appreciate your business.

10/10 – Hervorragend

James M

Aufenthalt von 1 Nacht im August 2023
Antwort von Liz am 18. Sept. 2023
Thank you for the 5 out of 5 stars! We appreciate you!

10/10 – Hervorragend

Candice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very close to the airport
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Liz am 17. Aug. 2023
Thank you for the great score and choosing to stay with us!

10/10 – Hervorragend

Janeen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place is awesome, and the shuttle service to the airport is wonderful!!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Liz am 28. Juli 2023
Thank you for taking the time to respond to the survey. I appreciate your kind words and am glad that you enjoyed your stay! Thank you for choosing to stay with us and we look forward to a possible return visit from you!

10/10 – Hervorragend

Salvador

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Liz am 18. Juli 2023
Thank you for the great score and for choosing to stay with us!

8/10 – Gut

Michele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Liz am 21. Juni 2023
Thank you for the review. I am happy to see that you liked our hotel and your stay. Thank you for choosing to stay with us!

10/10 – Hervorragend

Jeanne

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2023
Antwort von Liz am 10. Mai 2023
Thanks for the great score and choosing to stay with us!

4/10 – Schlecht

Lindsay

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Don’t use the AC
Pretty sure the air was either broken or barely functional. Sounded like a rocket was going to take off. Had to turn it off.
Aufenthalt von 1 Nacht im März 2023
Antwort von Liz am 3. Apr. 2023
I apologize that your air did not seem to function properly in your room. In the future, if you are unhappy with something in your room, please let the front desk know and they will do their best to fix it or move you to another room. We want our guests to be happy with their stay!Thank you for choosing to stay with us.

10/10 – Hervorragend

Anne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great last second stay
Very helpful. Enjoyed the stay. Great service. Has restaurant on site.
Aufenthalt von 1 Nacht im März 2023
Antwort von Deja J. am 11. März 2023
Thank you for the great score! We hope you stay with us again!

10/10 – Hervorragend

Marea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice staff, shuttle service was on time and nice
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Liz am 10. Feb. 2023
Thank you for the nice review!

8/10 – Gut

karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Deja J am 6. Jan. 2023
Thank you for taking the time to rate your stay with us. We hope you enjoyed your stay. We look forward to having you stay with us again in the future!

4/10 – Schlecht

Merima

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
We have stayed at this hotel several times because we were in town for concerts. However this time, I am not sure what happened but the flushing of the toilet was all messed up; the lights/lamps in the room did not have bulbs, none of the electrical outlets on both the bedside tables and lamps were not working and finally the desk was barely standing on 4 legs, it was so wiggly.
Antwort von Deja J am 24. Dez. 2022
Thank you for taking the time to share your experience with us. We are sorry you were not satisfied with the condition of our hotel. We agree with you that the property has seen better days, which is why we are in the middle of a major remodel. We hope you give us another opportunity to accommodate you once we have completed our renovations.

8/10 – Gut

JOE

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worked out great for a quick business trip
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Deja J am 17. Dez. 2022
Thank you for taking the time to share your experience at our hotel. We are happy to hear that your stay was a positive experience. We look forward to having you stay with us again in the future!

10/10 – Hervorragend

Richard

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff helpful and friendly. Breakfast was hit or miss with buffet items not being restocked.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von Deja J am 17. Dez. 2022
Thank you for taking the time to share your experience about your recent stay at our hotel. We regret that we were not able to provide you with the quality of food you expected. We are constantly working to improve our hotel and your comments will help us improve in this area. Glad our staff brought a positive experience, and we appreciate the 10 out of 10 score!

8/10 – Gut

Irma

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Aufenthalt von 1 Nacht im Dezember 2022

4/10 – Schlecht

Merima

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
So, I have stayed at this place a few times, and it has been ok up until this last weekend. The air heater unit kept making a noise throughout the night which was so loud and disturbing. It had me up and ready to run out of there several times throughout the night.
Aufenthalt von 1 Nacht im November 2022
Antwort von Deja J. am 18. Nov. 2022
Thank you for taking the time to let us know how your stay went. We apologize for loud air conditioning unit. We appreciate your business and sorry to hear we did not meet your expectations. Hopefully you give us another opportunity to accommodate you!

10/10 – Hervorragend

John L

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy and convenient
Antwort von Liz am 17. Nov. 2022
Thank you for taking the time to rate your stay. We appreciate it!

10/10 – Hervorragend

Yvonne

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Liz am 4. Nov. 2022
Thank you for the nice rating! We are starting a full room remodel and hope that you will choose to stay here again and see all the great changes.

10/10 – Hervorragend

Nicholas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Our next door guests checked in at 2:30 AM and were very loud and woke us up.
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von -Deja J. am 23. Okt. 2022
We apologize for your noisy neighbors. Our goal at the desk is to make sure everyone's stay goes smoothly, and everyone is comfortable. Please shall this ever happen again, do not hesitate to reach out to the front desk, we would have handled the noisy guests IMMEDIATELY.

8/10 – Gut

Ellen

Aufenthalt von 1 Nacht im September 2022

10/10 – Hervorragend

Blake

Aufenthalt von 1 Nacht im September 2022

8/10 – Gut

Scott

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Airport shuttle great; not a free breakfast
Overall a good stay. Airport shuttle was prompt at the hour, and the driver helped with our bags. Rooms were clean. They do charge for breakfast: $10 for pastries, fruit, and cereal, $15 for eggs and bacon fare (which is only served weekdays as of 9/10/2022), so be aware of that. It is in an industrial/commercial area, so be prepared for big trucks on the main road.
Aufenthalt von 1 Nacht im September 2022
Antwort von Liz am 14. Sept. 2022
Thank you for taking the time to do a review. We appreciate you staying with us and hope that you will choose to stay again!

4/10 – Schlecht

Brenna

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Placed smelled like marijuana more often than not. A breakfast was suppose to be provided everyday, but Cereal was the only option. Homeless people camped out outside the back street of The hotel.
Aufenthalt von 2 Nächten im September 2022
Antwort von Deja J. am 16. Sept. 2022
Thank you for your review, we appreciate your feedback. Unfortunately, staffing issues have limited breakfast to a cold buffet on the weekends. We hope to fully staff our kitchen crew so we can provide our usual Garden Inn breakfast seven days a week. Sorry to have disappointed you, we are doing all we can.

8/10 – Gut

Kevan

Mit der Familie gereist
Gut: Personal & Service
Proximity to airport and not to expensive. Normally would pay 100 for a room in this type of hotel condition.
Aufenthalt von 1 Nacht im September 2022
Antwort von -Deja J. am 10. Sept. 2022
Thank you for taking the time to share your experience. We hope to see you again after our remodel.

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Comfortable, clean. Staff was very good and helpful. Shuttle service timely and efficient.
Aufenthalt von 1 Nacht im September 2022
Antwort von -Deja J. am 10. Sept. 2022
Thank you for taking the time to share your experience. We hope to see you again soon!

8/10 – Gut

Joseph

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J. am 4. Sept. 2022
Thank you for staying with us! We appreciate your feedback!

4/10 – Schlecht

Karilyn

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2022

6/10 – Okay

MICHELE BRIAN

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
No restaurant
I specifically booked this hotel bc of the restaurant. When i arrived, restaurant wasn't in operatio and that should be disclosed to hotels.com. i would have gone somewhere else. Bathroom sink had huge cracks in it. No showercap offeted. There were 2 bottles of water in the room but no signage if bottles were free. Bed and pillows comfortable. TV worked and the room was quiet.
Aufenthalt von 1 Nacht im August 2022
Antwort von Deja J. am 24. Aug. 2022
We are sorry we could not provide you with the full- meal service in which you could expect from Hilton Garden Inn. We have opened up our breakfast to now offer the hot breakfast options, however staffing issues have prevented our dinner services. We hope you stay with is again when full mean service resumes.

10/10 – Hervorragend

Angela

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location to stay at the night before flying out. Clean comfy rooms. Great staff. Be aware there is no breakfast on Sat/Sun.
Aufenthalt von 1 Nacht im August 2022
Antwort von Deja J. am 24. Aug. 2022
Thank you for the review!

8/10 – Gut

Ruth

Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay
It was a wonderful stay. As I worried because of the midnight arrival, the driver picked me up within 5 min from when I called to the front desk. Spacious room with nice bed to begin with, I was refresh every day to recharge my energy to the following day. Everybody who works this hotel seems to know what he/she is doing plus can-do attitude was a pleasant one. Full breakfast was nice as well. Again, thank you very much for the wonderful stay.
Aufenthalt von 2 Nächten im August 2022
Antwort von Liz am 10. Aug. 2022
Thank you so much for the great review! I am happy that you enjoyed your stay and hope that you will choose to stay here again on your next visit to Portland!

10/10 – Hervorragend

Lee, Meridian

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Very nice
Aufenthalt von 1 Nacht im August 2022
Antwort von Liz am 9. Aug. 2022
Thank you for your nice review and for choosing to stay with us!

8/10 – Gut

Stephen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ample breakfast and great breakfast service! Bathroom door does not stay open, doesn’t allow for ventilation.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Liz am 28. Juli 2022
Thank you for taking the time to submit your review. I am happy that you enjoyed your breakfast! At one point we did have door stops on the bathroom doors but guests would leave them propped open, then when opening the entry door the doorknob was striking the bath door and creating holes in them I hope that you enjoyed your stay in Portland!

2/10 – Ungenügend

Anne, Chicago

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
When I called to let them know that I would be late checking in, the person at the front desk did not tell us about the airport shuttle. It took 15 minutes to check in at 1 AM. Fine for the price and convenience.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Liz am 26. Juli 2022
I apologize that it took that length of time to get you checked in! We appreciate you staying with us and hope that you will choose to return!

10/10 – Hervorragend

Matthew, Portland

Gut: Sauberkeit, Personal & Service und Ausstattung
Easy location to airport and friendly staff
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Liz am 25. Juli 2022
Thank you for choosing to stay with us!

10/10 – Hervorragend

William

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Family reunion event
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Liz am 25. Juli 2022
I hope that you enjoyed your stay and your Family Reunion!

6/10 – Okay

Aeryn

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung
Breakfast was limited the hotel is overpriced for what you get. Rooms are clean but bathroom felt run down and dated. Nice to have the little store downstairs which is always a plus
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J. am 23. Juli 2022
Thank you for taking the time to voice your opinion. We appreciate your feedback. We are anticipating a full remodel at the end of the summer. We hope you consider staying with us after the update! We should also have our normal full hot-buffet breakfast back within the near future.

8/10 – Gut

Peggy

Mit dem Partner gereist
Gut: Personal & Service
Good location, convenient to gas station and a few restaurants.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J am 21. Juli 2022
Thank you for sharing your experience, we appreciate your feedback.

8/10 – Gut

mary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great for pre or post flight.
Great shuttle to the airport. Midweek there was free breakfast but not anything but coffee on weekends. We were told there would be breakfast so we didn’t allow time for McDonald’s. They did have snacks for sale as well as beer and wine. The room was clean, very comfortable.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J am 18. Juli 2022
Thank you for staying with us. We do currently provide guests with breakfast 7 days a week, although the weekend breakfast does start at a later time in the morning. Next time you can also request a Grab-and-Go be made for you ahead of time for an early flight. Thank you for your review.

10/10 – Hervorragend

Marianne, Eugene

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Great hotel! Clean…friendly service!! Rooms nice and close to airport! Shuttle left early which was amazing since there were only two people onboard!!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J am 18. Juli 2022
Thank you for staying with us. We are glad to hear you were satisfied with your stay. See you next time!

10/10 – Hervorragend

Jerry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
All good
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J am 18. Juli 2022
Thank you for staying with us!

8/10 – Gut

Steve

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Worked just fine.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Deja J am 18. Juli 2022
Thank you for staying with us!

10/10 – Hervorragend

Bruce Franklin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Frogs and flowers!
Just a quick overnight after a post midnight arrival, but a good sleep and lovely surroundings. Frogs singing as we arrived in the dark, friendly front desk.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Liz am 7. Juli 2022
Thank you for taking the time to respond to the survey. We appreciate you staying here. I am glad that you enjoyed your stay with us!

10/10 – Hervorragend

Charon, San Francisco

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
There's a couple fast food places, a sports bar, a Starbucks and a convenience store nearby, plus the hotel does a small breakfast with coffee, pastry and fruit. Pretty quiet considering it's under the flight path. A mysterious creek runs behind the property.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von -Deja J. am 5. Juli 2022
Thank you for staying with us! We appreciate the good score and the positive feedback.

10/10 – Hervorragend

Christian

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were all very friendly, especially Sara at the front desk.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von -Deja J. am 3. Juli 2022
Thank you for staying with us! Your feedback is very important to us and we are glad to hear you had a good experience with our staff. We look forward to your next stay with us! Thank you!

10/10 – Hervorragend

Jodi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von -Deja J am 3. Juli 2022
Thank you for staying with us! We hope to see you again soon.

10/10 – Hervorragend

jessica

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juni 2022

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Staff was very knowledgeable and courteous. Loved shuttle service, was excellent, loved this convenience. Room clean and beds very comfortable. Free breakfast was very nice as I didn’t know area well. Also a very well equipped and clean fitness room. Only downside of my stay was WiFi was not working day we arrived and was spotty and very slow.
Aufenthalt von 2 Nächten im Juni 2022
Antwort von Deja J. am 23. Juni 2022
Thank you for your review we appreciate your feedback. Our apologies on the guest Wi-Fi, we have since then corrected the Wi-Fi issue and have hopes of you staying with us again in the near future,