Blick von der Unterkunft

Bewertungen von DoubleTree by Hilton Hotel Portland

4 out of 5
DoubleTree by Hilton Hotel Portland
1000 NE Multnomah Street, Portland, OR

Bewertungen

8,2

Sehr gut

513 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
247 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
119 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
67 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
54 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

7,8/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Henry

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JM am 20. Mai 2024
Hello Henry. We are delighted to hear you enjoyed your stay! Thank you for choosing us! Hurry back soon!

8/10 – Gut

Alanna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It would be nice if there was a mini fridge and a microwave in the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von JM am 16. Mai 2024
Hello Alanna. We would not be able to grow and develop without feedback like yours. We are glad you enjoyed your stay and hope to see you again soon.

10/10 – Hervorragend

Kristi, BEND

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
On a busy game weekend there was limited staff working in the bar/dining area. We couldn’t get service so had to leave.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 13. Mai 2024
Hello Kristi. Thank you for your feedback. We apologize for the service issue. We're addressing staffing to improve service during busy times. We hope to welcome you back soon for a better experience

6/10 – Okay

Rachel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
The staff was wonderful. My bed, however, was extremely uncomfortable and small.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JM am 13. Mai 2024
Hello Rachel. We're glad to hear you found our staff wonderful. We apologize for any discomfort you experienced with the bed size and comfort. We hope to have the opportunity to welcome you back for a more restful stay.

10/10 – Hervorragend

Dana

Gut: Ausstattung und Zustand der Unterkunft
Great location and the Tri Met train stops out front. Very nice and clean place to stay. It’s my go to when in PDX.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JM am 13. Mai 2024
Hello Dana. We're delighted to hear that you enjoyed our convenient location and clean accommodations! Thank you for making us your go-to choice when visiting Portland. We look forward to welcoming you back for another excellent stay!

10/10 – Hervorragend

Jade

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great customer service from every single staff member! Five star service!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JM am 13. Mai 2024
Hello Jade. We're thrilled to hear about your exceptional experience with our staff! Providing top-notch service is our priority, and we're delighted to receive your five-star rating. Thank you for choosing us, and we look forward to welcoming you back soon!

10/10 – Hervorragend

Cheyanne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location. Needed a night in the area. Easy accommodations, very friendly staff. Nice dining area
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JM am 9. Mai 2024
Hello Cheyanne. Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that you had a comfortable stay and enjoyed our amenities. We look forward to welcoming you back in the future.

10/10 – Hervorragend

David Scott

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff. Right on light rail
Aufenthalt von 5 Nächten im April 2024
Antwort von JM am 8. Mai 2024
Hello David. Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay with us and hope to have you back again in the near future.

6/10 – Okay

Ruth

No fridge or microwave, had to go down stairs and back up stairs to get to room, had to pay to park in there garage.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von JM am 6. Mai 2024
Hello Ruth. We apologize for the inconvenience you experienced during your stay. Your feedback about the lack of certain amenities and parking fees is duly noted. We appreciate your input and will use it to improve our services.

10/10 – Hervorragend

Marisa

Mit dem Partner gereist
Very clean, nice accommodations. Wish there was a fridge in the room and there were no USB plugs in the room but otherwise, a great property
Aufenthalt von 1 Nacht im April 2024
Antwort von JM am 29. Apr. 2024
Hello Marisa. Thank you for your feedback! We're thrilled to hear that you enjoyed our clean and comfortable accommodations. Your suggestions regarding the guestroom features will be considered for future enhancements. We hope to welcome you back soon for another great stay!

10/10 – Hervorragend

Chase

Aufenthalt von 1 Nacht im April 2024
Antwort von JM am 20. Mai 2024
Hello Chase. We appreciate this 5-star review! We take pride in offering guests an enjoyable and comfortable stay. We're happy to hear that is the case. We look forward to your next stay!

10/10 – Hervorragend

Denise, Hercules

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von JM am 29. Apr. 2024
Hello Denise. We're glad you enjoyed your stay! Looking forward to seeing you again soon.

6/10 – Okay

Christabel

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
NO POOL. Its seasonal so may be open in the summer and that wouldn't be a big deal if I was traveling alone but I booked it so kids could swim on our way through. (All available info online says they have a pool.) Facility is nice. Pretty centrally located downtown. No one at the front desk answers phones. That was kind of odd and inconvienent having to go all the way down there to get information about anything.
Aufenthalt von 1 Nacht im April 2024
Antwort von JM am 23. Apr. 2024
Hello Christabel. We apologize for any inconvenience caused by the seasonal availability of our pool. Please know that your feedback is valued, and we'll work to ensure our online information accurately reflects this. Despite this, we're delighted you found our facility nice and enjoyed its central downtown location. If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We appreciate your understanding and hope to welcome you back for a great experience in the future!

4/10 – Schlecht

Toby

Geschäftlich gereist
I paid for a room with a balcony, it was screwed shut. The board in front of the sink fell off and crushed my daughter’s toes. The baseboards in the bathroom were filthy. The morning desk clerk waived my parking fee, so that was nice.
Aufenthalt von 1 Nacht im April 2024
Antwort von JM am 22. Apr. 2024
Hello Toby. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable to us in maintaining our standards. We'll address the balcony and maintenance issues immediately to ensure a safer and more enjoyable experience for our guests. We look forward to welcoming you back for a more enjoyable experience in the future.

10/10 – Hervorragend

Timothy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to our destination and it was a great place to stay!
Aufenthalt von 1 Nacht im März 2024
Antwort von JM am 17. Apr. 2024
Hello Timothy. Thank you for sharing your experience! We're delighted to hear that our hotel's convenient location contributed to your enjoyable stay. We hope to welcome you back soon for another memorable visit!

10/10 – Hervorragend

Maria

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I wish parking was included …have to pay extra for parking.
Aufenthalt von 2 Nächten im April 2024
Antwort von JM am 17. Apr. 2024
Hello Maria. Thank you for your feedback. We appreciate your input regarding parking fees. We'll certainly take your comments into consideration as we continuously strive to enhance our guests' experience. We look forward to welcoming you back in the future.

8/10 – Gut

Gerald

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good Parking and self-contained as far as accomadations and dining. Very good buffet for breakfast.
Aufenthalt von 1 Nacht im April 2024
Antwort von JM am 8. Apr. 2024
Hello Gerald. Thank you for your positive feedback! We're delighted to hear that you enjoyed our parking facilities and found our accommodations and dining options convenient. We're glad you liked our breakfast buffet. Your satisfaction is our priority, and we look forward to welcoming you back again soon!

10/10 – Hervorragend

Janet

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The staff was very friendly and food delicious.
Aufenthalt von 5 Nächten im März 2024
Antwort von JM am 10. Apr. 2024
Hello Janet. We are delighted to hear that you had a memorable stay and we hope to have the pleasure of welcoming you back soon.

10/10 – Hervorragend

Israel

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Near max an bus routes, not far from.other sporting, concert arenasnas well
Aufenthalt von 2 Nächten im März 2024
Antwort von JM am 2. Apr. 2024
Hello Israel. Thank you for highlighting our convenient location near bus routes and popular sporting and concert arenas. We're glad you found our location beneficial for your stay. We hope to welcome you back in the future!

8/10 – Gut

Elizabeth

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im März 2024
Antwort von JM am 2. Apr. 2024
Hello Elizabeth. Thank you for your review! We're looking forward to serving you again soon.

10/10 – Hervorragend

Jonathan

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von JM am 2. Apr. 2024
Hello Jonathan. Thank you for choosing our hotel and for taking the time to leave us a review. We are delighted to hear that you enjoyed your stay with us and we hope to have the pleasure of welcoming you back soon.

6/10 – Okay

Kelsey

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
On the older side with limited in-room amenities.
Aufenthalt von 2 Nächten im März 2024
Antwort von JM am 2. Apr. 2024
Hello Kelsey. Thank you for your feedback. We understand your concerns about our older facilities and limited in-room amenities. Your input is valuable, and we will take it into consideration as we work to improve our services. We hope to have the opportunity to provide you with a better experience in the future.

10/10 – Hervorragend

Jaskaren

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im März 2024
Antwort von JM am 27. März 2024
Hello Jaskaren. We appreciate this 5-star review! We are glad you enjoyed your stay with us and hope to have you back again in the near future.

8/10 – Gut

Dawnyel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von JM am 19. März 2024
Hello Dawnyel. Thank you for your review! We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 – Hervorragend

Donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel in downtown Portland. The reservation was over booked but they gave us two separate rooms, free parking and breakfast for the inconvenience. The parking garage was connected to the property and secure. The rooms were very clean and the restaurant served a great breakfast!
Aufenthalt von 2 Nächten im März 2024
Antwort von JM am 15. März 2024
Hello Donna. Thank you for sharing your positive experience with us. We apologize for the inconvenience caused by the overbooking but are pleased to hear that our team was able to accommodate. We're delighted you found the rooms clean, the parking convenient, and enjoyed breakfast. We appreciate your feedback and hope to welcome you back for another great stay in Portland.

10/10 – Hervorragend

Katharine

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von JM am 13. März 2024
Hello Katharine. Thank you for the 5 star review! We hope to serve you again in the near future.

10/10 – Hervorragend

Yvett

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von JM am 11. März 2024
Hello Yvett. Thank you for the 5 star review! We can't wait to welcome you back for another unforgettable experience.

10/10 – Hervorragend

SUNG HOON

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 11. März 2024
Hello Sung Hoon. Thank you for choosing us! We're excited to welcome you back for another wonderful visit.

10/10 – Hervorragend

Matt

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, comfortable, good service
Aufenthalt von 3 Nächten im Februar 2024
Antwort von David Weston, GM am 1. März 2024
Thank you, Matt, for the perfect 5!

10/10 – Hervorragend

Shannah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von David Weston, GM am 1. März 2024
Shannah, thank you for the 5 out of 5! We appreciate your business.

10/10 – Hervorragend

Amy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel and staff
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 27. Feb. 2024
Hello Amy. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Irma

Aufenthalt von 4 Nächten im Februar 2024
Antwort von JM am 28. Feb. 2024
Hello Irma. Thank you for your review. We hope to serve you again in the near future.

4/10 – Schlecht

jeff

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024
Antwort von JM am 27. Feb. 2024
Hello Jeff. Thank you for your review. We hope to serve you again in the near future.

6/10 – Okay

Rachael

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Rooms poorly maintained.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JM am 27. Feb. 2024
Hello Rachael. Thank you for choosing to stay with us! We hope to welcome you back and win your heart in full!

6/10 – Okay

Sean

Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 22. März 2024
Hello Sean. Thank you for your review. We look forward to the opportunity to host you again soon!

8/10 – Gut

Gerald

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the breakfast buffet.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JM am 27. Feb. 2024
Hello Gerald. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Maria, LYNNWOOD

Mit dem Partner gereist
Great location, big room, attentive staff!
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 19. Feb. 2024
Hello Maria. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Jeremy

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel
Great hotel, good location. Plenary of places nearby to eat. Meeting facility was nice. Room was great.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JM am 19. Feb. 2024
Hello Jeremy. Thank you for your review. We hope to serve you again in the near future.

6/10 – Okay

Barry, Seattle

Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Rooms were cold
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JM am 19. Feb. 2024
Hello Barry. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Amber

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JM am 19. Feb. 2024
Hello Amber. Thank you for your review. We hope to serve you again in the near future.

4/10 – Schlecht

esgar

Gut: Personal & Service
I was in a meeting in Portland that extended longer then expected so I stayed the night here in Portland to avoid driving back home late. The front desk was very lovely although attention to detail could go a long way as I was given the wrong room number and spent 15 minutes figuring out why the room door wasn’t opening, come to find out I was entering a room that was occupied already because my room number was written wrong on the key card. Secondly do not touch the blinds, my room had a balcony and when I went over to open the curtains/blinds I found huge red stains that I don’t wanna imagine what they are. And lastly be prepared to pay $27 extra to cover your parking next to the hotel, because that’s not free
Aufenthalt von 1 Nacht im Februar 2024
Antwort von JM am 9. Feb. 2024
Hello Esgar. Thank you for sharing your feedback with us. We're sorry to hear about the inconvenience you experienced with the room assignment and the condition of the blinds. This falls short of our standards, and we apologize for any frustration caused. We'll address these issues with our team to ensure they're not repeated. Regarding the parking fee, we understand your concern and will review our policies for clarity. We appreciate your input and hope to have the opportunity to make it right for you in the future.

10/10 – Hervorragend

JORGE ALBERTO SAMANO

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
no safe enough and no turisic places arrownd
Aufenthalt von 4 Nächten im Januar 2024
Antwort von JM am 9. Feb. 2024
Hello Jorge. Thank you for your review. We hope to serve you again in the near future.

8/10 – Gut

George

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Januar 2024
Antwort von JM am 8. Feb. 2024
Hello George. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im Januar 2024
Antwort von JM am 5. Feb. 2024
Hello. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Januar 2024
Antwort von JM am 5. Feb. 2024
Hello. Thank you for your review. We hope to serve you again in the near future.

8/10 – Gut

Ashlee

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This place was great but wish the pool was open! And had no warning about pool being closed until we got there
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 5. Feb. 2024
Hello Ashlee. Thank you for your feedback and we apologize for any miscommunicaton. We're pleased to know your experience met your expectations. Looking forward to welcoming you back!

10/10 – Hervorragend

Atanacio

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very personable and professional.
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 5. Feb. 2024
Hello Atanacio. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Karla

Geschäftlich gereist, Mit dem Partner gereist
I really enjoyed our stay at double tree
Aufenthalt von 2 Nächten im Februar 2024
Antwort von JM am 5. Feb. 2024
Hello Karla. Thank you for your review. We hope to serve you again in the near future.

4/10 – Schlecht

Brandon

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von JM am 5. Feb. 2024
Hello Brandon. Thank you for your review. We hope to serve you again in the near future.

10/10 – Hervorragend

Sherina

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
I stayed at this hotel because it was in walking distance to the convention center. I did not have a vehicle, but noted that the property and parking garages had security controls. Staff at the hotel were great. The hotel was clean. The room was clean. The restaurant, Gather had great food.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von JM am 5. Feb. 2024
Hello Sherina. We appreciate the fantastic review and are glad you enjoyed your stay with us!