It's wonderful to hear you had a satisfying, five-star experience at our property! I'm especially pleased you appreciated our prime Portland location, as there's so much to experience in our area. We loved having you as a guest and hope we may welcome you back in the near future!

Thank you for sharing your thoughts about Sheraton Fisherman’s Wharf. We’re happy to learn there were many positive elements to your stay, but are disappointed your experience wasn’t 100% ideal. We do offer a variety of room sizes and can easily accommodate business travelers as well as families. We hope you’ll choose us again the next time you’re staying in San Francisco.

Dear Amy -On behalf of the entire AC Hotel team, we are delighted to see that you had such an exceptional guest experience on your most recent stay with us, as our goal is to always exceed your expectations! When your travels bring you back to the Portland area it would be our pleasure to welcome you again.All the Best, Sebastian, Front Office Director

Dear Jonah -Thank you for choosing AC Hotel Downtown Portland Waterfront for your most recent accommodations, and for providing us with this wonderful feedback! On behalf of the entire team, we are delighted to hear that you had such an exceptional guest experience. When your travels bring you back to the Portland area it would be our pleasure to welcome you again!Cheers, Sebastian, Front Office Director

Dear Stacie -On behalf of the entire AC Hotel team, we are truly delighted to hear of your exceptional guest experience, as our goal is always to exceed your expectations! When your travels bring you back to the Portland area it would be our pleasure to welcome you again!Cheers, Sebastian, Front Office Director

Dear Lisa -Thank you for choosing the AC Hotel Downtown Portland Waterfront for your most recent hotel accommodations, and for providing your honest feedback on this guest satisfaction survey.As the leader of the Front Office team, I am truly delighted to hear of the exceptional guest service provided to you by Abby at the Front Desk. Abby is a wonderful example of the kind of Marriott service that is expected by our guests and by the brand, and I'm certain that she will appreciate the name mention! In regards to the guest room, I'm very sorry to hear that the layout of the room and bathroom did not match your expectations and made for an uncomfortable experience. It sounds like you may have been in one of our Corner King Guest Rooms which is not our traditional guest room or layout of most of our other room types. The design is better suited for the single business traveler - so I certainly sympathize with your experience. If you consider staying with us again, please don't hesitate to reach out to me directly and I would be happy to ensure you a more traditional guest room for a hopefully more pleasant and comfortable experience.All the Best, Sebastian, Front Office Director

Thank you for this wonderful feedback, Brian! On behalf of the entire AC Hotel team, we are absolutely delighted to hear that you were provided with such exceptional guest service, as our goal is to always exceed your expectations! We look forward to welcoming you back again soon. Cheers Sebastian, Front Office Director

Hi Jeffrey! On behalf of the entire AC Hotel team, we are thrilled to see that we earned a 5/5 guest experience on your most recent stay with us! We look forward to welcoming you back again soon. Cheers! Sebastian. Front Office Director

Dear Robert -Thank you for choosing AC Hotel Downtown Portland Waterfront for your most recent hotel accommodations, and for providing this wonderful feedback! On behalf of the entire team, we are delighted to see that we earned a 5/5 guest experience from you. We look forward to welcoming you back again on a future visit! Cheers Sebastian, Front Office Director

Thank you for this wonderful feedback, Ms. Rodrigues! We look forward to seeing you again on a future visit!Cheers, Sebastian, Front Office Director

Dear Ludmila -Thank you for this wonderful feedback! On behalf of the entire AC Hotel team, we are delighted to hear that we delivered an exceptional guest experience on your most recent stay. When your travels bring you back to the Portland area it would be our pleasure to welcome you again! Cheers Sebastian, Front Office Director

Dear Carrie -On behalf of the entire AC Hotel Team, we are delighted to hear that we could make the best of your accommodations during the storm! We hope to have the opportunity to welcome you back another time under hopefully not-so-stressful circumstances! All the Best Sebastian, Front Office Director

Hi David!Thank you so much for this wonderful feedback. We are delighted to see that we earned a 5/5 guest experience on your most recent stay with us. We look forward to welcoming you back again soon!Cheers, Sebastian, Front Office Director

Thank you for the excellent feedback, William! We are thrilled to see that you had a wonderful stay with us.Cheers, Sebastian, Front Office Director

Dear John -On behalf of the entire AC Hotel team, we are absolutely delighted to hear that you had such an exceptional guest experience, particularly with the service excellence provided to you by Randy! I'm certain that he will be very appreciative of the acknowledgement. When your travels bring you back to the Portland area it would be our pleasure to welcome you again. Cheers Sebastian, Front Office Director

Thank you for the great feedback, Joy! We are delighted to see that you enjoyed your stay with us. We look forward to welcoming you again soon. Cheers! Sebastian, Front Office Director

Dear Sandra -Thank you for choosing AC Hotel Downtown Portland Waterfront for your most recent hotel accommodations, and for providing us with this amazing feedback about your experience! We are delighted to hear that we exceeded your expectations and hope to have the opportunity to welcome you back again soon! Cheers Sebastian, Front Office Director

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Thank you for the wonderful feedback, Heidi! On behalf of the entire AC Hotel team in Downtown Portland, we are delighted to hear of your exceptional guest experience! We look forward to welcoming you back again soon. Cheers Sebastian, Front Office Director

We are delighted to hear that you had such an exceptional guest experience during your most recent stay with us, Kimberley! We look forward to seeing you again! Cheers Sebastian, Front Office Director

Dear Nathan -Thank you for taking the time to provide us with your feedback in regards to your most recent stay with us at AC Hotel Downtown Portland Waterfront. We apologize that we did not match your expectations in regards to parking options in the area, and that your guest room was not up to our usual standard, as this is not typical of the feedback we receive. I would be happy to schedule a time to speak about this further. Please don't hesitate to reach out to the hotel directly and ask for me.Again, thank you for taking the time to provide us with your feedback and I look forward to speaking with you soon.Best Regards Sebastian, Front Office Director

We are delighted to see that we earned a 5/5 guest experience from you, Jocelyne! When your travels bring you back to the Portland area it would be our pleasure to welcome you again. Cheers Sebastian, Front Office Director

We are delighted to have earned a 5/5 guest experience from you, Margaret! Thank you so much for the feedback, we look forward to welcoming you again soon! Cheers Sebastian, Front Office Director

Good afternoon,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire hotel, we are absolutely delighted to hear that you had such an exceptional guest experience, particularly with the service excellence provided to you by our team!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire hotel, we are absolutely delighted to hear that you had such an exceptional guest experience, particularly with the service excellence provided to you by our team!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Dear Sharon -Thank you for choosing AC Hotel Downtown Portland Waterfront for your most recent hotel accommodations, and for providing your feedback on this guest satisfaction survey. On behalf of the entire team, we are truly sorry to hear that this was your experience with our housekeeping services, as this is not typical of the feedback we usually receive. I will ensure to bring this to the attention of my teams to ensure that this is not something that happens again. We hope you will consider giving us another chance on a future stay. All the Best Sebastian, Front Office Director

Good afternoon, Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again

Dear Lisa -On behalf of the entire AC team, we are delighted to hear that you had such an exceptional and convenient guest experience at our hotel, as our goal is to always exceed your expectations! We look forward to welcoming you back again soon. Cheers! Sebastian, Front Office Director

Dear Stephen -On behalf of the entire AC Hotel Team, we are absolutely delighted to see that we earned a 10/10 guest experience from you! When your travels bring you back to the Portland area it would be our pleasure to welcome you again.Cheers Sebastian, Front Office Director

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire hotel, we are absolutely delighted to hear that you had such an exceptional guest experience, particularly with the service excellence provided to you by our team!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Dear Kathleen -On behalf of the entire team, we thank you so very much for this wonderful feedback! We are delighted to hear that you had such an exceptional guest experience at our hotel! When your travels bring you back to the Portland area it would be our pleasure to welcome you again. All the Best,Sebastian AscanioFront Office DirectorAC Hotel Downtown Portland Waterfront

Dear Meg -Thank you for choosing AC Hotel Downtown Portland Waterfront for your most recent hotel accommodations, and for taking the time to provide us with your feedback. I wanted to ensure that I reached out to you directly, as it looks like we did not match your expectations in some of our service areas. Please don't hesitate to reach out to me directly and I would be happy to speak with you about your experience.All the Best, Sebastian, Front Office Director

Dear Brian -Thank you for choosing AC Hotel Downtown Portland Waterfront for your most recent hotel accommodations, and for providing your honest feedback on this guest satisfaction survey. I'm truly sorry to hear that your guest experience was impacted negatively by some of the homeless challenges we've seen in Portland recently. As someone who is from the area originally it's certainly something I sympathize with you on and hope that more can be done moving forward.When your travels bring you back to Portland we sure hope you will consider staying with us again.Stay Well,Sebastian AscanioFront Office DirectorAC Hotel Portland Downtown Waterfront

Good afternoon,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again!

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again!

Good morning,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to hear that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.We hope to welcome you again soon.

Good morning,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to hear that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.We hope to welcome you again soon.

Thank you for the amazing feedback, Kc! We are thrilled to hear that you had a comfortable stay with us at AC Hotel Portland Downtown Waterfront, and enjoyed our beer selection! We hope to welcome you back again soon! Cheers Sebastian, Front Office Director

Thank you for this amazing feedback, Mr. Riley! On behalf of the entire AC team, we are delighted to hear that we exceeded your expectations. We look forward to welcoming you back again soon! Cheers, Sebastian, Front Office Director

Dear Mary -Thank you so very much for this incredibly thoughtful feedback and review of your most recent stay with us at AC Hotel Downtown Portland Waterfront! On behalf of the entire team, we are delighted to hear of your exceptional experience. When your travels bring you back to the Portland area it would be our pleasure to welcome you again! All the Best, Sebastian, Front Office Director

Dear Joan -Thank you so much for the wonderful feedback in regards to your most recent stay at AC Hotel Downtown Portland Waterfront! On behalf of the entire team, we are delighted to hear that you had such an exceptional guest experience. We look forward to welcoming you back soon on a future stay.Cheers, Sebastian, Front Office Director

Good evening,Thank you for choosing AC Hotel Portland Downtown Waterfront for your most recent hotel accommodations, and for completing our guest satisfaction survey.On behalf of the entire team, we are absolutely delighted to see that you had such an exceptional guest experience, as our goal is to always exceed your expectations!When your travels bring you back to the Portland area it would be our pleasure to welcome you again.

Thank you so much for the amazing feedback, Cheryl! We are thrilled to have been your hotel of choice on your most recent visit to the Portland area. We look forward to welcoming you back again soon! Cheers Sebastian, Front Office Director

We are delighted to see that we earned a 5/5 guest experience from you, Jonathan! When your travels bring you back to the Portland area it would be our pleasure to welcome you again. Cheers! Sebastian, Font Office Director

Dear Olivia -We are delighted to have earned a 5/5 guest experience from you! We look forward to welcoming you back on a future stay. All the Best Sebastian, Front Office Director