Lobby

Bewertungen von Fairfield Inn & Suites by Marriott Savannah I-95 North

3 out of 5

Bewertungen

8,8

Hervorragend

289 von insgesamt 436 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
82 von insgesamt 436 Gästebewertungen haben eine Bewertung von 8 - Gut" "
33 von insgesamt 436 Gästebewertungen haben eine Bewertung von 6 - Okay" "
13 von insgesamt 436 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
19 von insgesamt 436 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,2/10

Personal & Service

8,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Julia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We liked the big and comfortable room and the Interieur. A good Georgia restaurant is nearby.
Aufenthalt von 1 Nacht im März 2024
Antwort von SAVFNGSM am 1. Apr. 2024
Julia...Thank you for taking the time to tell us about your stay at our hotel. I am glad you enjoyed our spacious rooms and that you found one of our local gems as great dining option. We hope that when you return to Savannah you will choose us again and have another great experience! Willie A. Guest Services Manager

10/10 – Hervorragend

Sal

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice clean. We’ll make ntsinwd
Aufenthalt von 1 Nacht im Mai 2024
Antwort von SAVFNGSM am 21. Mai 2024
Sal...Thank you so much for the perfect score! We are so glad that you enjoyed your stay and that you intend to stay with us again when you return to the area. Welcome to the Fairfield Inn & Suites Savannah I-95 North family. Willie A. Guest Services Manager

10/10 – Hervorragend

George

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was very helpful addressing an illness situation.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von SAVFNGSM am 17. Mai 2024
George...Thank you for your feedback. I am glad we were the perfect hotel for you! I will share your kind words with all of the staff. Welcome to the Fairfield Inn Savannah North Family! We will look forward to your next visit to the area! Willie A., Guest Services Manager

10/10 – Hervorragend

Edward

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Finding the Fairfield Inn was difficult. The view of the hotel from the road is blocked by a building and signage for a competing chain. Traffic patterns in the area are confusing and frustrating. Once we found the hotel, we were happy to find plenty of parking, an immaculate facility, and a friendly and helpful staff. The room is comfortable and well furnished. We are pleased to be staying here.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von SAVFNGSM am 13. Mai 2024
Edward...Thank you so much for the perfect score! We are so glad that you enjoyed your stay and that you intend to stay with us again when you return to the area. Welcome to the Fairfield Inn & Suites Savannah I-95 North family. Willie A. Guest Services Manager

10/10 – Hervorragend

Donna

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to airport and I95
Aufenthalt von 1 Nacht im Mai 2024
Antwort von SAVFNGSM am 13. Mai 2024
Donna...On behalf of the entire hotel team, I want to thank you for sharing feedback about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Front Desk staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Willie A., Guest Services Manager

4/10 – Schlecht

Susan, Newburyport

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Pillows too hard. Dirty Wet facecloth hanging over the Shower Curtain from previous tenants. Sticky night stand from previous tenant. Also Marriot policy of having only the NEWS on in the lobby goes against every HOTEL RESTAURANT MNGT class ever. CNN is propaganda and not suitable for entertainment of people on vacation and weary from travel. Guest checkout stated that MARRIOT policy is they can only have the NEWS on. Nothing else. Won't be staying at a MARRIOT again ever.
Aufenthalt von 1 Nacht im April 2024
Antwort von SAVFNGSM am 3. Mai 2024
Susan...Thank you for reviewing our hotel. We are disappointed your recent stay was not a very positive experience. We do not have a record of any complaint from you while at the hotel. We would have gladly moved you to a different room if we were made aware of your issue at check-in. We will share your review with our team and hope we have the opportunity to have you as our guest again in the near future! Willie A., Guest Services Manager

8/10 – Gut

Mike

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
nice
Aufenthalt von 1 Nacht im April 2024
Antwort von SAVFNGSM am 3. Mai 2024
Mike...Thank you for sharing your experience at the Fairfield Inn & Suites Savannah I-95 North. As a valued customer, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to improve our service. Thank you again for your time and come visit us again soon. Willie A., Guest Services Manager

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
A
Aufenthalt von 1 Nacht im April 2024
Antwort von SAVFNGSM am 3. Mai 2024
Daniel...Thank you for taking the time to share feedback on your recent stay. I am glad you found our rooms to be clean and our staff to be friendly. We take pride in our complimentary hot breakfast, so I am glad you enjoyed that, as well. We will look forward to greeting you again whenever your travels bring you back to the area! Willie A., Guest Services Manager

10/10 – Hervorragend

Manuel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in was fast and staff was friendly.
Aufenthalt von 1 Nacht im April 2024
Antwort von SAVFNGSM am 4. Mai 2024
Manuel...Thank you for being our guest and for sharing feedback on your recent stay. I am glad that you found our hotel to be clean and comfortable, and our staff to be friendly and helpful. Welcome to our family and we will look forward to greeting you again whenever your travels bring you back to Savannah! Willie A., Guest Services Manager

10/10 – Hervorragend

Patricia, Kanata

Aufenthalt von 1 Nacht im April 2024
Antwort von SAVFNGSM am 3. Mai 2024
Patricia...Thank you so much for the perfect score! We are so glad that you enjoyed your stay. Your feedback has been shared with our entire staff to encourage them to continue delivering great guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Willie A., Guest Services Manager

10/10 – Hervorragend

Patricia, Virginia Beach

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location just off I-95. Fast check-in with friendly help. Wonderful breakfast!!
Aufenthalt von 1 Nacht im April 2024
Antwort von SAVFNGSM am 14. Mai 2024
Patricia...Thank you for taking the time to tell us about your stay at our hotel. I am glad you found the hotel to be clean and comfortable and that you enjoyed our complimentary hot breakfast buffet, as well. It was a pleasure to have you as our guest, and I hope you give us an opportunity in hosting you again, whenever your travels bring you back to the area. Willie A., Guest Services Manager

10/10 – Hervorragend

Karen

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was exceptional
Aufenthalt von 1 Nacht im März 2024
Antwort von SAVFNGSM am 1. Apr. 2024
Karen...Thank you so much for the perfect score! We are so glad that you enjoyed your stay and that you intend to stay with us again when you return to the area. Welcome to the Fairfield Inn & Suites Savannah I-95 North family. Willie A. Guest Services Manager

10/10 – Hervorragend

Cynthia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Check-in was quick, efficient, and easy. She had a line of people, yet she didn’t seem flustered or rushed. Great property.
Aufenthalt von 1 Nacht im März 2024
Antwort von SAVFNGSM am 1. Apr. 2024
Cynthia...On behalf of the entire hotel team, I want to thank you for sharing feedback about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our front desk team to encourage them to continue delivering great guest experiences. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Willie A. Guest Services Manager

10/10 – Hervorragend

Steven

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Our checkin was great. We were able to check in early which made the rest of the day wonderful.
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

Paul, Braintree

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Conveniently located, clean rooms and friendly staff.
Aufenthalt von 1 Nacht im März 2024

10/10 – Hervorragend

Jodi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was great rooms were clean no complaints will come back again
Aufenthalt von 1 Nacht im März 2024
Antwort von SAVFNGSM am 8. März 2024
Jodi...Thank you for being our guest and for sharing feedback on your recent stay. I am glad that you found our hotel to be clean and comfortable, and our staff to be friendly and helpful. We take pride in our complimentary hot breakfast, so I am glad that you enjoyed that, as well. We will look forward to greeting you again whenever your travels bring you back to Savannah! Willie A. Guest Services Manager

10/10 – Hervorragend

Tamie

Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAVFNGSM am 17. Mai 2024
Tamie...Thank you so much for the perfect score! We are so glad that you enjoyed your stay and that you intend to stay with us again when you return to the area. Welcome to the Fairfield Inn & Suites Savannah I-95 North family. Willie A. Guest Services Manager

10/10 – Hervorragend

linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Februar 2024

10/10 – Hervorragend

Leonhard

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

James

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Beware using 3rd party Hotels.com
I travel frequently for both biz and pleasure. Most hotels including Marriott which I have Bonvoy awards I consistently get a less quality room or handicapped room when using my Holetl.com rewards.. I was told being a 3rd party user they will not change rooms despite my objection to a handicapped room. One other objection is to the large number of non-English speaking men congregating and smoking outside the side entrance late into the evening. Nice hotel, great breakfast spread.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAVFNGSM am 20. Feb. 2024
James...Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. Unfortunately, you booked a handicapped room through a third-party and because all of the non-handicapped rooms were booked as welI, we were unable to make any changes. We also have a lot of construction in the area, and the men you saw were relaxing after a long day of work. English is their second language. I am glad that you found our hotel to be clean and comfortable, and you enjoyed our complimentary hot breakfast. Once again, thank you for taking the time to share your feedback. Willie A., Guest Services Manager

10/10 – Hervorragend

Stewart

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The breakfast area and service were the best!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAVFNGSM am 22. Feb. 2024
Stewart...On behalf of the entire hotel team, I want to thank you for sharing feedback about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our Breakfast Team to encourage them to continue delivering great guest experiences. Once again, I appreciate you taking the time to share your feedback. Willie A. Guest Services Manager

6/10 – Okay

Ana

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Ausstattung
They charge for pet fee without disclosing it before you book. My booking was non refundable so I couldn’t cancel either. They blame expedia for this but they should make sure it’s clear before you book.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von SAVFNGSM am 22. Feb. 2024
Ana...Thank you for taking the time to tell us about your stay at our hotel. I understand how unexpected charges can be unpleasant. I noted that you made your reservation through a third-party, so I regret that the pet fee policy was overlooked, because it does appear on their website. We take pride in having a newer hotel and take pleasure in making sure our guests are happy during their stay. That is the reason for the pet fee - it involves a more extensive cleaning process. Many people are allergic to pet hair and dander, so additional cleaning must be done to prepare the room for the next guest. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us, and I hope to have you stay with us again whenever your travels bring you back to the area. Willie A. Guest Services Manager

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location to downtown Savannah or Pooler. Great staff. Breakfast staff were very kind. Breakfast was good.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Maryellen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

DIANE

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location - very clean - easy checkin and very friendly staff.
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Arthur

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von SAVFNGSM am 17. Mai 2024
Arthur...On behalf of the entire hotel team, I want to thank you for sharing feedback about your recent stay. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon. Willie A., Guest Services Manager

10/10 – Hervorragend

Brittney

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super nice
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Thomas

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk was excellent help
Aufenthalt von 1 Nacht im Februar 2024

2/10 – Ungenügend

Dorothy

Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Martin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access off I95
Aufenthalt von 1 Nacht im Januar 2024

2/10 – Ungenügend

Lisa

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bugs in bed and worst customer service ever
It started off well - friendly check in. When I pulled back the sheets to get in bed, there were numerous “bug parts.” They looked like bug legs. I called down and the young woman who was friendly upon check in was no longer so friendly. She told me I could come fine and get done sheets to make the bed. I told her I was a guest at the hotel and didn’t feel it was my responsibility to change the sheets. She moved me to another room (I was exhausted after driving and had no desire to change sheets or rooms). When I went fine for the new room key, she didn’t speak to me. Very rude. There was no “I’m sorry there was an issue with your room.” No customer service skills. The worse part was the next morning when I was checking out. I started to mention it to the man at the desk and he interrupted me and said my name. He proceeded to tell me that housekeeping had inspected the room and there was nothing in the sheets. That they were completely clean. I tried to tell him I didn’t understand his that could be and tried to show him the pictures I had taken. Time and date stamped the night before-clearly after I had checked in and before I switched rooms. He REFUSED to even look at the pictures and ARGUED with me, saying I was making it up. I was shocked. The customer is WRONG! Honestly, it was the craziest and worst customer service experience I’ve ever had. I paid good money to stay at this hotel, had dirty sheets, and I was the one who was treated with disrespect!!
Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Lawrence

Mit dem Partner gereist
Gut: Ausstattung
Nice clean stay. Price was good. Interstate was noise
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Janice

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very nice!
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

vito

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was unaware that there was a $75 additional charge for a pet
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Tawanna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I felt safe and secure not worried about if someone was looking at me of following me… the locks on the door was excellent and very clean… shower needs to be clean a lil better but overall stay was excellent .
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Pete

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good, clean, comfortable
Check-in was efficient and friendly. Room was clean, but dead bolt was broken. Breakfast was good. 1 night stay
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Jean

Aufenthalt von 1 Nacht im Januar 2024

8/10 – Gut

Frank

Gut: Ausstattung
Entire Staff and facility were very nice. Morning breakfast person was extremely nice. Only problem was the HVAC that was impossible to control. Kept running and was very noisy.
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Spyros

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excellent service friendly people. Clean, easy to park and conveniently situated.
Aufenthalt von 3 Nächten im Dezember 2023

10/10 – Hervorragend

Denise

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Estrella

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It’s dog friendly and also very accessible for disabled people. Great breakfast and nice people. Loved it. Would recommend it and I would come back
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

John

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Loved the free charging for EVs
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Kimberly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice, very clean and friendly staff. The lady who services breakfast is outstanding and friendly. Being close to I-95 makes it very noisy in and outside the room.
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Billy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Robert

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Superb and dog-friendly too
This is an every year special when I drive my father & his dog down to their Winter nest in Florida. It’s a great one. All kinds of reasons too. The front desk was so friendly. We came off a three hour, brutal traffic jam and she was so welcoming and warm. I can’t tell you how much of a difference she made. And the hotel is always just perfect. A professional place.. the rooms are excellent. The breakfast is all you can ask for from a hotel of this type. I’ve stayed in so many of these kinds of roadside hotels and I like to think I’ve learned the difference between the good ones and the bad ones. This is one of the really good ones.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jorge

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

2/10 – Ungenügend

Osvaldo

Mit der Familie und kleinen Kindern gereist
The lady at front desk did not welcome us. She was nasty and not hospitable
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Silvia, Miami

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This hotel is located near I-95very convenient location if you are traveling. It is very modern with well appointed and comfortable rooms. Pets are welcomed for an extra $75 fee. Breakfast is included and is excellent. The customer service is great too! Excellent place to stop for a long road trip.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Isabelle

Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im Dezember 2023