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Bewertungen von Grand Lexis Port Dickson

4.5 out of 5
Grand Lexis Port Dickson
Batu 2, Jalan Seremban, Port Dickson, Negeri Sembilan

Bewertungen

8,4

Sehr gut

291 von insgesamt 778 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
351 von insgesamt 778 Gästebewertungen haben eine Bewertung von 8 - Gut" "
93 von insgesamt 778 Gästebewertungen haben eine Bewertung von 6 - Okay" "
26 von insgesamt 778 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
17 von insgesamt 778 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,2/10

Sauberkeit

8,4/10

Personal & Service

7,6/10

Ausstattung

8,2/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Kurztrip am Wochenende
Super Zimmer mit Fenster im Boden (Sicht aufs Meer) und mit eigenem kleinen Pool! Sehr schoen! Fruehstuecksraum war leider ueberfuellt, wir mussten in der dunklen Bar essen. Die Auswahl und die Qualitaet der Speisen und Getraenke beim Fruehstueck waren leider nur durchschnittlich.
Aufenthalt von 1 Nacht im Juni 2017

6/10 – Okay

Sheraz

Verbesserungswürdig: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Badrol Hisham

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

CK, Kajang

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

8/10 – Gut

Mikio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024

8/10 – Gut

JOKASVARAN

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Wei Sheng

Mit dem Partner gereist
Gut: Personal & Service
Not too bad
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

mohd arne

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Warren

Mit der Familie gereist
Gut: Personal & Service
Short trip
Stayed one night at the garden view pool villa and was quite disappointed with it. Hotel corresponded to me after my booking and acknowledged that I will need a baby cot and will provide it in my room. Arrived the hotel at 12.30pm and was told that I could not check-in early which was understandable. After 45mins of wait, was told that a room of my booking is available and will need 1hour to get the room ready for my stay. I went for lunch outside and was back at 2.45pm, was told that the room was still not ready. Waited again and at 3.20pm when my wife complained about the previous agreement of one hour were we given a room immediately. Room looks old and my wife had insects bites on her legs after a night of sleep. We settled our dinner and breakfast at the hotel. Service was average, food was average as well.
Aufenthalt von 1 Nacht im Dezember 2023

10/10 – Hervorragend

Jeffrey

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023

6/10 – Okay

Dennis

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2023

10/10 – Hervorragend

Bee Choo

Aufenthalt von 3 Nächten im November 2023

6/10 – Okay

John, Petaling Jaya

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The food is poor and the quality for room is not well maintain. The grass around the pool area in my room is not trim. The toilet is not clean as well.
Aufenthalt von 1 Nacht im November 2023

10/10 – Hervorragend

Wen Pin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Enjoyable stay
Location of the hotel is great, near to the beach and amenities. I love the pool in the room. The room is clean and tidy. I feel very welcoming when i checked in. In addition, all the staffs are very friendly and approachable. I had a great time staying in Grand Lexis
Aufenthalt von 4 Nächten im September 2023

10/10 – Hervorragend

Rohaini

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Juli 2023

10/10 – Hervorragend

Jeffrey

Aufenthalt von 1 Nacht im März 2023
Antwort von EO am 22. März 2023
Dear Jeffrey,Thank you for staying at Grand Lexis during your recent trip to Port Dickson. We look forward to welcoming you back to the resort soon.Warm regards,The Management

6/10 – Okay

Wati

Aufenthalt von 2 Nächten im Januar 2023

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von EO am 26. Jan. 2023
Dear Sirs,Thank you for staying at Grand Lexis Port Dickson. Looking forward to welcoming you again to the resort soon.Warm regards,The Management

4/10 – Schlecht

David, Morgan Hill

Mit der Familie gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Too old lots of facilities not working
Aufenthalt von 2 Nächten im Januar 2023
Antwort von EO am 26. Jan. 2023
Dear David,Thank you for taking the time to share your experience with us. Your comment is certainly important and will share your feedback with the team for further improvement in order to enhance our guest's experience.We look forward to welcoming you back for a more seamless stay the next time you are in Port Dickson.Warm regards,The Management

6/10 – Okay

Elinda

Aufenthalt von 2 Nächten im Dezember 2022

8/10 – Gut

Nalindra

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Cool place to stay
The location of the place was fantastic. My son came across nails floating in the private room pool. Room floor was not cleaned there was fair bit of hair on the floor and the shower. Other than that the staff was excellent. In the night we requested for some mosquito repellent and was provided in no time.
Aufenthalt von 2 Nächten im Dezember 2022
Antwort von EO am 27. Dez. 2022
Dear Nalindra,Thank you for staying at Grand Lexis during your visit to Port Dickson recently. While we are grateful and appreciative of your compliments, we have also taken note of your feedback. Rest assured the issue will be looked into and addressed accordingly. We hope to welcome you again to the resort soon.Warm regards,The Management

10/10 – Hervorragend

Abdul Hamid

Aufenthalt von 2 Nächten im Dezember 2022
Antwort von EO am 27. Dez. 2022
Dear Abdul Hamid,Thank you for staying at Grand Lexis Port Dickson. We look forward to seeing you again soon.Warm regards,The Management

2/10 – Ungenügend

Cristina

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The air-conditioned is linked and the request for late check-out at noon 12pm charge MYR100.
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von EO am 7. Dez. 2022
Dear Cristina,We are delighted you have chosen Grand Lexis Port Dickson as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your feedback and looking forward to extend our hospitality to you again soon.Warm regards,The Management

10/10 – Hervorragend

Robert, Addison

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For an American on business trip, this was unusual hotel, but in a good way. The room had a small pool in it, the people were very nice, good English TV, and a lot to do there if over the weekend.
Antwort von EO am 10. Nov. 2022
Dear Robert,Thank you for making the choice to stay at Grand Lexis Port Dickson. Our hotel aims to provide a truly unique experience, and we are delighted that we were able to exceed your expectations. We look forward to seeing you again and as always, continue to be at your service.Warm regards,The Management

8/10 – Gut

Abdul Rasyid

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel design with inner pool is very unique, worth to visit
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von EO am 12. Okt. 2022
Dear Abdul Rasyid,Thank you for choosing to stay at Grand Lexis Port Dickson. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back to the resort soon.Warm regards,The Management

8/10 – Gut

MOHD HAFEIZ

Aufenthalt von 2 Nächten im August 2022

6/10 – Okay

Mohd Mahdzan, Sungai Rambai

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The service could be improve. They ask to wear mask for breakfast only to open it during breakfast. If didnt wear mask, they ask to return to your room to get it back, then buggy services is less, only for you to walk back to your far away room. Since we dined in everyday, we request for buggy, but have to wait for at least half an hour, sometimes no with no come sue to they miss inform our room no. Then they loss data to the room card key. We just finished lunch in cafe, went to far away room, cannot enter. Then walk back to lobby and was told the card loss data, want to use buggy to returned to room, but denied due to others who are not yet there waiting for it. Otherwise, room is ok, facilities is ok, food is delicious. Pool is clean.
Aufenthalt von 2 Nächten im August 2022

8/10 – Gut

Yoke Eng

Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Mohd Rahman

Aufenthalt von 1 Nacht im Februar 2022

4/10 – Schlecht

Stanley

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Disappointment
Not worth for the price for the food and the room quality. The only reason we choose this hotel because of the private pool but we have bad experience. My daughter got feet injuries twice because the pool is not well maintained.
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von EO am 4. Jan. 2022
Dear Stanley, Thank you for choosing to stay at Grand Lexis during your recent trip to Port Dickson. We would like to apologize for the shortfall of services that you have experienced and will be sure to share your remarks with the team for future improvements. We look forward to an opportunity of welcoming you back to Grand Lexis with better service delivery in future. Warm regards, The Management

8/10 – Gut

Chitra

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No Comment
Aufenthalt von 2 Nächten im Dezember 2021
Antwort von EO am 21. Dez. 2021
Dear Chitra, Thank you for staying at Grand Lexis Port Dickson. We look forward to welcoming you back to the resort soon. Warm regards, The Management

4/10 – Schlecht

Jean

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
It needs a complete refurbishment as the overall condition is very old and worn out with spoilt blind. Cleanliness is another issue here whereby there is moss around the bathroom/toilet, the towel has stain on it and there are leftover hairs on the hair dryer which is unacceptable. This is a disappointing experience for the expensive room rate paid.
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von EO am 21. Dez. 2021
Dear Jean, Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologize for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement. We certainly hope that you would accord us another opportunity to prove our services to you again. Warm regards, The Management

6/10 – Okay

Ahmad Rizal

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Horrible breakfast buffet, tasteless, limited choices, not worth the money of 35 ringgit per head for the kids. No beach at this property, so basically there is nothing to do except the pool. The private pool was ok, the kids enjoyed it. The main pool was closed, and was not informed, so it was very dissapointing. Overall, i'll give it a 4/10.
Aufenthalt von 2 Nächten im November 2021
Antwort von EO am 26. Nov. 2021
Dear Ahmad Rizal, Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologize for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement. We look forward to an opportunity of welcoming you back to Grand Lexis Port Dickson with better service delivery in future. Warm regards, The Management

10/10 – Hervorragend

Benyamin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the private pool. Room is very cosy
Aufenthalt von 1 Nacht im November 2021
Antwort von EO am 26. Nov. 2021
Dear Benyamin, Thank you for staying at Grand Lexis during your recent trip to Port Dickson. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon. Warm regards, The Management

10/10 – Hervorragend

Mohamed Sharin

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2021

10/10 – Hervorragend

Andhradewi

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Nice room
Even it’s staycation for 1 night.. we really happy with the room and environment.. special thanks to FO staff Rekha who process check in for us, given nice room as per our request.. it was my husband birthday he really enjoyed the stay and happy with the private pool in the room itself.. Just little disappointed I have requested a slice of cake with happy birthday wording to be charged and serve to us at breakfast time but nobody serve it..
Aufenthalt von 1 Nacht im Oktober 2021

10/10 – Hervorragend

Amira Syakira

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great service as always. Clean pool. Really great for kids to swim in without having to share pool with public
Aufenthalt von 1 Nacht im Oktober 2021

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Wrong air cond location and breakfast portion.
Our stay would be the greatest if the room's air conditioner outlet was not located right above our bed which was kind of freezing at night. The breakfast taste so good but unfortunately only 1 portion is allowed during this pandemic and cannot be added on further.
Aufenthalt von 1 Nacht im Mai 2021
Antwort von FO am 17. Mai 2021
thank you once again for sharing your feedback as it only through such comments that we are able to further improve ourselves. Meanwhile, should your travel take you back to Grand Lexis Port Dickson, we hope you would accord us another opportunity to prove our services to you again. Warmest regards, The Management

6/10 – Okay

Mohammad

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im März 2021

10/10 – Hervorragend

Noor Azlan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2021

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Breakfast quality bad, should remove the luxury name..price with lexis hibiscus not much different,but the building too much different
Aufenthalt von 1 Nacht im Januar 2021
Antwort von eo am 16. Jan. 2021
Dear Guest, Thank you for sharing your feedback as it is only through such comments that we are able to further improve ourselves. Meanwhile should your travel take you back to Port Dickson, we hope you would accord us another opportunity to prove our services to you again. Warm regards, The Management

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It is unique in the sense that you get a private pool inside each room. The room is also spacious.
Aufenthalt von 2 Nächten im Januar 2021
Antwort von eo am 16. Jan. 2021
Dear Guest, Thank you for choosing to stay at Grand Lexis Port Dickson. We are glad to know that you were overall satisfied with your stay, and it was a pleasure being of service to you. The team look forward to welcoming you back to the resort soon. Warm regards, The Management

6/10 – Okay

Noorazian

Mit der Familie gereist
Gut: Personal & Service
Just a normal stay.. enjoying the swimming pool in the room.. nothing else interesting as the hotel couldn’t offer any activities for the guests due to the ongoing Covid 19 pandemic.
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von eo am 29. Dez. 2020
Dear Noorazian, We are delighted you have chosen Grand Lexis as your preferred choice of accommodation during your trip to Port Dickson. Thank you for your feedback and looking forward to extend our hospitality to you again soon. Warm regards, The Management

10/10 – Hervorragend

Amiraandsyahir, -

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Kids having fun at the private pool. Food was okay. Room was very clean. Good housekeeping. Friendly staff. Helpfulness is tiptop. Fast buggy service but maybe cus there were less during my visit. Clean area. Oh my grandma is an amputee with no leg so they are very careful around her and made sure my grandma is safely in the room, also rode the buggy and very very very carefully driven. So I was impressed.
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von eo am 19. Okt. 2020
Dear Amiraandsyahir, We are delighted to have you as our guest during your recent stay at Grand Lexis Port Dickson. Thank you so much for your positive feedback; generous compliments such as yours have definitely made our day! Looking forward to welcoming you again to the resort soon. Warm regards, The Management

4/10 – Schlecht

AZ, Petaling Jaya

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Other than a personal pool (Garden View Villa), there's very little to commend about the venue. Even the personal pool maintenance needs to be looked at as I find the water filter inlet partially covered with what appears to be a kitchen towel. Some of the room fixtures are in need of replacing, room wifi non-existent and breakfast fare is so-so, nothing to shout about. What I would like to see is better facilities for disabled people and baby strollers. The outdoor breakfast area needs pest control due to the overwhelming amount of flies whom decided to join my family for breakfast.
Aufenthalt von 1 Nacht im September 2020
Antwort von eo am 11. Okt. 2020
Dear AZ, Thank you for staying with us during your recent trip to Port Dickson. It is disheartening to learn that we had somehow missed the mark in providing a wholesome guest experience, and we sincerely apologise for the shortcomings. Rest assured that the issues have been brought to the attention of the team for improvement. We certainly hope that you would accord us another opportunity to prove our services to you again. Warm regards, The Management

8/10 – Gut

Goh

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A happy stay with friends
It was an amazing stay as we were being upgraded to Sky Pool Villa with sea view. The private covered pool was fantastic. The room was huge with two queen beds which can sleep four. There’s a separate pantry. I personally had wanted to be at Grand Lexis quite sometime ago. But we found that the pillows were a bit heavy and not very comfortable. On the whole, we were happy with our stay at Grand Lexis Port Dickson.
Aufenthalt von 2 Nächten im Oktober 2020
Antwort von eo am 11. Okt. 2020
Dear Goh, Thank you for staying at Grand Lexis during your recent trip to Port Dickson. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon. Warm regards, The Management

8/10 – Gut

E, Kl

Mit dem Partner gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We have a nice stay however the room Conditions appears to be run down. Cracks, and green algae can be seen in the private pool tiles and some leaking stains. Maybe the hotel should revamp or do some upgrades
Aufenthalt von 1 Nacht im September 2020
Antwort von eo am 17. Sept. 2020
Dear E, Thank you for staying with us during your recent trip to Port Dickson. We have taken note of your comments and rest assured the issues will be looked into immediately. Looking forward to welcoming you again to the resort soon. Warm regards, The Management

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Bad room condition. Other than that, great.
Everything was good, except the room's condition was subpar. Lots of drawer's knob were loose, the lamp underneath the sink fell down (the screws were loose) when I leaned on the sink, the shower's hose were leaking all over... In short, the room's condition were bad, nothing that can't be fixed in 1 hour if only someone were to check...
Aufenthalt von 1 Nacht im August 2020
Antwort von eo am 4. Sept. 2020
Dear Sirs, Thank you for patronage and for sharing your feedback with us. Please accept our sincere apologies for not meeting your expectations. It is observations like yours that help us improve and serve our guests better. Rest assured it will be shared with the team for continuous improvement. We hope you would accord us another opportunity to prove our services to you again. Warm regards, The Management

10/10 – Hervorragend

Wan, kuala lumpur malaysia

Mit der Familie und kleinen Kindern gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This property is very unic because i dont need to share a pool to anyone and because we are facing pendemic covid-19 its to protect oru healthy from strangers
Aufenthalt von 2 Nächten im August 2020
Antwort von eo am 28. Aug. 2020
Dear Wan, Thank you for staying at Grand Lexis during your recent trip to Port Dickson. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon. Warm regards, The Management

6/10 – Okay

Umi Kalsom

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
overall is ok
This is my 6@7 times staying in this hotel. Overall is ok. Front desk is ok. The room is not so clean,seen many of hair on the floor. The toilet flush also not working,need to pour water in,everytime u need to pee@boo. Ask for mosquito plug,but just sent me the mosquito liquid repellent only. Dust around the table,lamp,mug☹️. The breakfast just so so,maybe because of mco. Not like before.
Aufenthalt von 1 Nacht im August 2020
Antwort von eo am 28. Aug. 2020
Dear Umi Kalsom, Thank you for staying at Grand Lexis Port Dickson. We are deeply concerned that in some areas we had fallen short of your expectation. We have taken this opportunity to share your comment with the team so that we can look into this, as we continuously endeavor to provide good service and facilities for our guests. We hope to welcome you again to the resort soon. Warm regards, The Management