Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
73 von insgesamt 95 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
73
12 von insgesamt 95 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
12
3 von insgesamt 95 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
3
2 von insgesamt 95 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
2
5 von insgesamt 95 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
5
9,4/10
Sauberkeit
9,2/10
Personal & Service
9,2/10
Ausstattung
9,4/10
Zustand der Unterkunft
9,2/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Brandi, San Antonio
Geschäftlich gereist
21. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel is very clean, the staff is very friendly and they have the best breakfast buffet I've ever had.
Brandi
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. Apr. 2024
Dear Brandi, Thank you for being our guest and for sharing with other travelers. We strive to make every guest feel at home with attentive service, delicious breakfast offerings, and spotless property, so it is delightful to know that you thoroughly enjoyed your stay at Residence Inn Port Arthur! Thank you once more for your comments, and we hope to have the pleasure of welcoming you again soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
ELIZABETH
21. Apr. 2024
ELIZABETH
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 12. Mai 2024
Dear Elizabeth, Thank you for choosing to stay with us and for leaving your rating. We're delighted to know that you had a great experience here at Residence Inn Port Arthur. We look forward to welcoming you back on your next visit.Cody Ledsworth, General Manager
10/10 – Hervorragend
Brendon
17. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Brendon
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. März 2024
Dear Brendon, Thank you for your fantastic rating. We are delighted to know you loved each and every aspect of our hotel. We look forward to seeing you again soon at Residence Inn Port Arthur. Cody Ledsworth, General Manager
10/10 – Hervorragend
Felisitas
Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
2. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice property, friendly staff. Catherine was a sweetheart, she took great care of us.
Felisitas
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. März 2024
Dear Felisitas, Thank you for reviewing your stay at Residence Inn Port Arthur. We are delighted to read that Catherine helped to make your visit even more comfortable. Your compliments will surely be shared with her. We enjoyed having you as our guest and look forward to serving you again soon. Cody Ledsworth, General Manager
4/10 – Schlecht
Susan
Mit dem Partner gereist
26. Feb. 2024
We could not get the plugs by the bed to work. The phone didn’t work either. An employee tried to help, but nothing worked. We ran out of coffee and requested more. We waited until around 8 pm, and then we wrnt downstairs to get some. The pillows were hard. Everything else was great.
Susan
Aufenthalt von 2 Nächten im Februar 2024
Antwort von General Manager am 26. Feb. 2024
Dear Susan, Thank you for reviewing your stay. We apologize for the concerns you had with the phone in your room and your disappointment with the lack of plugs. We will address your comments with our team as we are committed to enhancing our services and guest experience on all levels. We are also sorry for the issues you had with our service and that you were not completely satisfied with our pillows. Please know our front desk is always available and happy to make you as comfortable as possible. We are grateful for your patience and hope you will give us a chance to provide you with the hospitality you deserve on a future visit. Cody Ledsworth, General Manager
10/10 – Hervorragend
M Barry
Mit der Familie gereist
14. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
M Barry
Aufenthalt von 2 Nächten im Januar 2024
Antwort von General Manager am 15. Jan. 2024
Dear M Barry, Thank you for choosing to stay with us and for taking the time to leave your rating. We are delighted to have exceeded your expectations. We believe our excellent accommodations and convenient location make us a great choice when visiting our area. It was our pleasure accommodating you. We hope you will make Residence Inn Port Arthur your home away from home whenever your travels bring you to our area.Cody Ledsworth, General Manager
10/10 – Hervorragend
Valerie
9. Jan. 2024
Valerie
Aufenthalt von 1 Nacht im Januar 2024
Antwort von General Manager am 10. Jan. 2024
Dear Valerie, Thank you for choosing to stay with us at Residence Inn Port Arthur. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
Charles
29. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Room was great. Bed a little soft for being 2years old. Food was very good. Staff were great
Charles
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 29. Dez. 2023
Dear Charles, Thank you for choosing Residence Inn Port Arthur and sharing your experience. We are glad you liked our accommodations and that our comfortable beds provided you with a relaxing night’s sleep. We are also happy to know you enjoyed our food offerings and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Cody Ledsworth, General Manager
10/10 – Hervorragend
Manoly Sadam
Mit der Familie gereist
28. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Manoly Sadam
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 29. Dez. 2023
Dear Ms. Sadam, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn Port Arthur, and we look forward to welcoming you back soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
Janis
17. Dez. 2023
Janis
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 19. Dez. 2023
Dear Janis, Thank you for your terrific rating of Residence Inn Port Arthur. We are pleased your stay with us was an excellent one and look forward to welcoming you back soon. Cody Ledsworth, General Manager
10/10 – Hervorragend
Ryan
Mit der Familie gereist
15. Dez. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ryan
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 17. Dez. 2023
Dear Ryan, Thank you for your recent stay at the Residence Inn Port Arthur and for your excellent rating. It is a pleasure to know we exceeded all of your expectations and that you had an exceptional visit. We enjoyed having you as our guest, and we hope to see you again on your next trip to Port Arthur. Cody Ledsworth, General Manager
6/10 – Okay
Sarah
Mit der Familie gereist
14. Dez. 2023
Gut: Sauberkeit und Zustand der Unterkunft
Decent but noisy
When we first arrived, the hotel was very well lit outside and was very inviting. The front desk staff was accommodating when I asked to switch to a different room on higher floor. Once in room, the bed has a huge crater in the middle, the extremely bright lights from outside flood the room even when darkening shades closed. The a/c unit sounds like a massive machine and woke me every time it came on. The walls appear thin because I could hear the neighbors TV all night as well as floor above neighbor when he walked.
I wouldn’t stay here again. Barely slept.
Sarah
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 16. Dez. 2023
Dear Sarah, Thank you for sharing your experience at our hotel. We are sorry to read that the room you were in did not meet your expectations. Please know our front desk is always available and happy to help make your stay more comfortable. We utilize feedback like yours to improve our guest visit; therefore, we appreciate you leaving your review. We are also disappointed to know you had issues with the air unit in your room and for the noise concerns you endured. We appreciate you bringing this to our attention; we will address this accordingly and are grateful for your patience. We hope you will give us another chance to prove we are committed to providing outstanding hospitality. Cody Ledsworth, General Manager
10/10 – Hervorragend
michael
Mit der Familie gereist
8. Dez. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean and new
michael
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von General Manager am 9. Dez. 2023
Dear Micheal, Thank you for staying at Residence Inn Port Arthur. We enjoyed your kind comments about our modern and clean accommodations. Thank you for sharing your review with fellow travelers, and we look forward to you revisiting the next time you visit Port Arthur.Cody Ledsworth, General Manager
10/10 – Hervorragend
Jeraldine
Mit der Familie gereist
27. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Jeraldine
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 29. Nov. 2023
Dear Jeraldine, Thank you for your fantastic rating! We are delighted to know you loved each and every aspect of our hotel. We hope to welcome you back soon to Residence Inn Port Arthur.Cody Ledsworth, General Manager
10/10 – Hervorragend
Jacqueline
Mit der Familie gereist
26. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff and Clean and Comfortable
Jacqueline
Aufenthalt von 3 Nächten im November 2023
Antwort von General Manager am 29. Nov. 2023
Dear Jacqueline, What a pleasure to read your outstanding review regarding your time at Residence Inn Port Arthur. We are thrilled you had an excellent experience and liked our fresh accommodations and friendly staff. We appreciate you choosing us and would love to welcome you back the next time you are in the area. Cody Ledsworth, General Manager
10/10 – Hervorragend
Monica, Leander
26. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like that the location is right off the highway and very convenient.
Monica
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 29. Nov. 2023
Dear Monica, We appreciate you sharing your kind remarks with other travelers. We are glad you liked our convenient location, which is perfect for exploring all our great area has to offer! Thank you for choosing Residence Inn Port Arthur, and we hope to have the pleasure of welcoming you back soon.Cody Ledsworth, General Manager
8/10 – Gut
Tritima
Mit dem Partner gereist
24. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property was clean and modern. We had a fridge, microwave, sink, plates etc which was great and a working AC. There was also free breakfast, free parking and only a $20 incidental hold. There was a stain on our carpet though, not many onsite facilities and nobody offered to help with luggage but asides that, pretty great.
Tritima
Antwort von GENERAL MANAGER am 26. Nov. 2023
Dear Tritima, Thank you for the kind rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure to accommodate you at Residence Inn Port Arthur, and we hope to see you again soon. Cody Ledsworth, General Manager
10/10 – Hervorragend
GABRIELLA
Mit der Familie und kleinen Kindern gereist
23. Nov. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a wonderful stay and just positive caring staff and breakfast was awesome. THANKYOU YALL
GABRIELLA
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 24. Nov. 2023
Dear Gabriella, Thank you for staying at Residence Inn Port Arthur and for your kind review. We are pleased you loved the hospitality from our devoted associates and that you were able to start your day off right with our breakfast offerings. We look forward to being your first choice every time you are in the area. Cody Ledsworth, General Manager
8/10 – Gut
keith
Geschäftlich gereist
13. Nov. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
clean
keith
Aufenthalt von 2 Nächten im November 2023
Antwort von General Manager am 14. Nov. 2023
Dear Keith, Thank you for staying with us at Residence Inn Port Arthur. We are thrilled to receive your thoughtful review and are delighted to learn you found our hotel to be so comfortable and completely spotless. It would be an honor to host you again when you return to the city. Have a wonderful day, and travel safely.Cody Ledsworth, General Manager
8/10 – Gut
keith
Geschäftlich gereist
31. Okt. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
well, my TV didn't work properly. spoke to the front desk and they sent the maintenance guy all he said was "it looks like the internet isn't working. and never fixed it.
keith
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von General Manager am 1. Nov. 2023
Dear Keith, Thank you for choosing to stay with us at Residence Inn Port Arthur. We are glad to know you overall had a pleasant stay and hope you enjoyed most of the aspects of your time with us. That said, we apologize for the issues you had with the television in your room and regret that we could not solve it to your satisfaction. We will share your comments appropriately as we strive to improve our guest's experience. We are grateful for your patience and look forward to welcoming you again.Cody Ledsworth, General Manager
2/10 – Ungenügend
Lacie
15. Okt. 2023
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lacie
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von General Manager am 16. Okt. 2023
Dear Lacie, Thank you for choosing to stay at our hotel. We appreciate you taking the time to leave your rating. We hope you will accept our apologies for any issues you experienced, and we would welcome another opportunity to provide you with a much-improved stay.Cody Ledsworth, General Manager
10/10 – Hervorragend
Ronald
22. Sept. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasantly surprised
We were so happy to stay at this hotel. We are on a very long road trip and were only here for one night. We were sorry not to have scheduled alonger stay.
The only negative thing I have to say is that we were awakened by someone mowing the grass before 8 am! We did not ask for a wake-up call!
Ronald
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 24. Sept. 2023
Dear Ronald, We are delighted you enjoyed your overnight stay at Residence Inn Port Arthur. That said, we apologize for the inconvenience you experienced due to mowing the lawn. We look forward to welcoming you again at Residence Inn Port Arthur for a perfect visit whenever your travels bring you back this way. Cody Ledsworth, General Manager
10/10 – Hervorragend
Sharon
4. Sept. 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Sharon
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 6. Sept. 2023
Dear Sharon, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure to accommodate you at Residence Inn Port Arthur, and we look forward to seeing you again soon. Cody Ledsworth, General Manager
8/10 – Gut
Doniel
6. Aug. 2023
Doniel
Aufenthalt von 1 Nacht im August 2023
Antwort von GENERAL MANAGER am 27. Aug. 2023
Dear Doniel, Thank you for the kind rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure to accommodate you at Residence Inn Port Arthur, and we hope to see you again soon. Cody Ledsworth, General Manager
10/10 – Hervorragend
Rocco
Mit dem Partner gereist
30. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No problems
Rocco
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 30. Juli 2023
Dear Rocco, Thank you for your recent stay at the Residence Inn Port Arthur and for posting such a great review of our hotel. It is a pleasure to know we exceeded all of your expectations. We enjoyed having you as our guest, and we look forward to seeing you again on your next trip to Port Arthur. Cody Ledsworth, General Manager
10/10 – Hervorragend
Julian
17. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Checkin was quick and easy. Very friendly staff. Room was very clean . Really nice to have a full kitchen and sofa bed. Would definitely stay again
Julian
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 20. Juli 2023
Dear Julian, Thank you for being our guest at Residence Inn Port Arthur. We are glad our associates exceeded your expectations and that you had a smooth check-in process, comfortable accommodations, and all the amenities we offer. We appreciate your review and look forward to your next stay. Cody Ledsworth, General Manager
8/10 – Gut
Donna
Mit der Familie gereist
13. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We had a lot of variety for breakfast. The staff was very friendly and the room was clean and comfortable.
Donna
Aufenthalt von 2 Nächten im Juli 2023
Antwort von General Manager am 14. Juli 2023
Dear Donna, Thank you for being our guest and sharing with other travelers. We strive to make every guest feel at home with thoughtful, attentive service and fresh, comfortable accommodations, so it is delightful to know that you thoroughly enjoyed your stay at Residence Inn Port Arthur. We also appreciate you mentioning that our delicious breakfast enhanced your time with us. Thank you once more for your comments, and we look forward to having the pleasure of welcoming you again soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
Kristine
Mit der Familie gereist
5. Juli 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We were impressed on all fronts. Hotel was quiet, room was immaculate and well appointed, Breakfast was good, and staff was friendly. We come to this area from time to time and will stay here in the future.
Kristine
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 6. Juli 2023
Dear Kristine, Thank you for staying at Residence Inn Port Arthur. We are glad you liked our well-maintained accommodations and enjoyed our breakfast offerings. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. It is always a joy to see our guests are excited about returning; we look forward to it!Cody Ledsworth, General Manager
10/10 – Hervorragend
Glenna
Mit der Familie gereist
11. Juni 2023
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff very efficient and courtesy. One of the nicest if not the nicest hotel property in Port Arthur and area. Conveniently located to restaurants and shopping. New, clean and rooms well appointed. Will return when visiting family.
Glenna
Aufenthalt von 1 Nacht im Juni 2023
Antwort von General Manager am 13. Juni 2023
Dear Glenna, Thank you for the review of Residence Inn Port Arthur. We are glad our location was perfect for your travel plans and that you loved our friendly hospitality and well-appointed accommodations. It was a pleasure hosting you, and we love knowing you will return soon. Cody Ledsworth, General Manager
10/10 – Hervorragend
David
29. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Fabulous
Everything was just wonderful for we will definitely be back
David
Aufenthalt von 1 Nacht im Mai 2023
Antwort von General Manager am 30. Mai 2023
Dear David, Thank you for the excellent rating! It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure to accommodate you at Residence Inn Port Arthur, and we hope to see you again soon. Cody Ledsworth, General Manager
10/10 – Hervorragend
Evella
Mit der Familie gereist
21. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just perfect
From check in to check out…..stay was perfect….rented a suite for my daughter in law’s birthday….front desk staff was super friendly and professional….the bathroom could’ve been a little cleaner but everything else was perfect
Evella
Aufenthalt von 1 Nacht im Mai 2023
Antwort von General Manager am 22. Mai 2023
Dear Evella, It was a pleasure to be a part of your daughter-in-law's birthday. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Residence Inn Port Arthur. We are glad our associates left a lasting impression and will share your compliments with our team. Additionally, we value your comments regarding our bathroom and will address them with our team to take corrective measures. Thank you for your remarks, and we look forward to your return and wish you all the best with your future travels. Cody Ledsworth, General Manager
10/10 – Hervorragend
Richard
Mit der Familie gereist
15. Mai 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Everything was wonderful but we could only get our room cleaned one day while we were there. Otherwise it was a comfortable stay and we will stay there on our return
Richard
Aufenthalt von 3 Nächten im Mai 2023
Antwort von General Manager am 17. Mai 2023
Dear Richard,Thank you for choosing the Residence Inn by Marriott Port Arthur for your visit to our city and for sharing your review. We love to read that you rested well in our comfortable accommodations and our amenities were perfect for your needs. Thank you once more, and we hope you will make us your home the next time you are in this area.Cody Ledsworth, General Manager
4/10 – Schlecht
John
Mit der Familie gereist
13. Mai 2023
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
A little disappointed!
New staff that promised a call back stating they had rooms available. We had a suite booked and wanted a second room. Stated maids were finishing up cleaning them and asked if she could call me in my room in 15 minutes. One hour later I walked down and spoke to a new person at the front desk who informed me there were no more rooms now. Nit a huge deal so rented a king bed room. Room 136 never gets darker than an average room at 9:00am in the morning. Has massive LED light right outside that floods every space light can enter the room. Impossible to get a sound nights sleep between the light and highway noise all night. Shower water pressure amazing but bathroom has no exhaust. It’s like a steam room when you come out of the shower. Hot water out of the Fossett is lukewarm and very low pressure. Breakfast itself was outstanding!
John
Aufenthalt von 1 Nacht im Mai 2023
Antwort von General Manager am 15. Mai 2023
Dear John, Thank you for the review. Your experience is important to us, and every comment helps us improve. We regret not meeting some of your expectations and are truly sorry for the issues that kept you from getting a good night’s rest. We are grateful for the valued insight and will use your comments to improve our overall guest experience. On a positive note, we appreciate you mentioning the things you liked about your stay. We hope you will come back on your next visit to Port Arthur and give us the opportunity to provide you with the perfect stay. Thank you again, and we wish you all the best with your travels.Cody Ledsworth, General Manager
10/10 – Hervorragend
Joseph
30. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A
Joseph
Aufenthalt von 1 Nacht im April 2023
Antwort von General Manager am 30. Apr. 2023
Dear Joseph, We appreciate you taking the time to leave your outstanding rating regarding your recent visit to Residence Inn Port Arthur. It is a pleasure to know you enjoyed all that we have to offer, and we look forward to having a chance to serve you again in the future. Cody Ledsworth, General Manager
10/10 – Hervorragend
Aaron
Mit der Familie und kleinen Kindern gereist
7. Apr. 2023
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was a great stay!
Aaron
Aufenthalt von 2 Nächten im März 2023
Antwort von General Manager am 9. Apr. 2023
Dear Aaron, Thank you for the excellent rating. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. It was our pleasure to accommodate you at Residence Inn Port Arthur, and we look forward to seeing you again soon. Cody Ledsworth, General Manager
10/10 – Hervorragend
Michael
21. März 2023
Michael
Aufenthalt von 1 Nacht im März 2023
Antwort von General Manager am 13. Apr. 2023
Dear Michael, Thank you for rating your stay at Residence Inn Port Arthur. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
Gregory
Mit der Familie gereist
20. März 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gregory
Aufenthalt von 2 Nächten im März 2023
Antwort von General Manager am 22. März 2023
Dear Gregory, Thank you so much for the perfect rating of your time at Residence Inn Port Arthur. It is always a pleasure to see when our guests enjoy everything we have to offer. We look forward to your return whenever you revisit the area.Cody Ledsworth, General Manager
10/10 – Hervorragend
Valerie
Geschäftlich gereist
21. Jan. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A very nice hotel with great service and great amenities. I highly recommend this hotel and look forward to my next stay here.
Valerie
Aufenthalt von 3 Nächten im Januar 2023
Antwort von General Manager am 22. Jan. 2023
Dear Valerie, Thank you for being our guest and for sharing with other travelers. We are thrilled to know you were pleased with our outstanding service and thoughtful amenities. Thank you once more for your comments, and we hope to have the pleasure of welcoming you again soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
Michael
2. Jan. 2023
Michael
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von General Manager am 5. Jan. 2023
Dear Michael, We appreciate you taking the time to leave your outstanding rating regarding your recent visit to the Residence Inn Port Arthur. It is a pleasure to know you enjoyed all that we have to offer. We hope that we will have a chance to serve you again in the future. Cody Ledsworth, General Manager
10/10 – Hervorragend
Mary
Geschäftlich gereist, Mit der Familie gereist
29. Nov. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fabulous
Mary
Antwort von General Manager am 30. Nov. 2022
Dear Mary,Thank you for letting us know your visit to Residence Inn Port Arthur was perfect in every way. We appreciate you being our guest, and we look forward to welcoming you again soon.Cody Ledsworth, General Manager
10/10 – Hervorragend
Eldon
1. Aug. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay!
Clean, inviting hotel friendly professional staff. Good breakfast and helpful kitchen staff.
We really enjoyed our stay
Eldon
Aufenthalt von 2 Nächten im Juli 2022
Antwort von General Manager am 3. Aug. 2022
Dear Eldon, thank you for staying at Residence Inn Port Arthur. We enjoyed your kind comments about our modern and clean accommodations, courteous associates, and complimentary hot breakfast. Thank you for sharing your review with fellow travelers, and we hope you will revisit the next time you visit Port Arthur.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Bessie
13. Juni 2022
Bessie
Aufenthalt von 1 Nacht im Juni 2022
Antwort von General Manager am 15. Juni 2022
Dear Bessie, we appreciate your taking the time to leave your outstanding rating regarding your recent Residence Inn Port Arthur visit. It is a pleasure to know you enjoyed all we offer. We appreciate your patronage and hope that we will have a chance to serve you again in the future.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Tim
8. Juni 2022
Tim
Aufenthalt von 3 Nächten im Juni 2022
Antwort von General Manager am 10. Juni 2022
Dear Tim, thank you for choosing Residence Inn Port Arthur and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Samuel
Mit der Familie und kleinen Kindern gereist
29. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel was very clean, great breakfast every morning, located in a nice area and rooms were really big. Was definitely above our expectations.
Samuel
Aufenthalt von 2 Nächten im Mai 2022
Antwort von General Manager am 11. Juni 2022
Dear Samuel, thank you for staying at Residence Inn Port Arthur. We enjoyed your kind comments about our spacious and clean accommodations. We are also glad you loved the delicious breakfast, and our convenient location was perfect for your needs. Thank you again for sharing your review, and we look forward to your return.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Christine
Mit der Familie gereist
24. Mai 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean with great amenities and easy access. Extremely nice comfortable rooms/beds.
Christine
Aufenthalt von 2 Nächten im Mai 2022
Antwort von General Manager am 11. Juni 2022
Dear Christine, thank you for staying at Residence Inn Port Arthur. We enjoyed your kind comments about our modern and clean accommodations with a comfortable mattress. Thank you again for sharing your review, and we look forward to your return.
Cody Ledsworth, General Manager
10/10 – Hervorragend
sharon
22. Mai 2022
sharon
Aufenthalt von 1 Nacht im Mai 2022
Antwort von General Manager am 24. Mai 2022
Dear Sharon, thank you for the perfect rating. We are delighted to learn that your stay was nothing short of exceptional from start to finish. It was a pleasure having you at Residence Inn Port Arthur, and we look forward to welcoming you back soon.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Sorin
Geschäftlich gereist
18. Mai 2022
the WiFi connection does NOT work.
Clean hotel. Great people. However, the WiFi connection does NOT work.
Sorin
Aufenthalt von 1 Nacht im Mai 2022
Antwort von General Manager am 11. Juni 2022
Dear Sorin, thank you for reviewing your stay. We strive to make every guest feel at home with thoughtful, attentive service and fresh, comfortable accommodations, so it is delightful to know that you thoroughly enjoyed your visit to Residence Inn Port Arthur. However, we apologize that there were internet service issues during your stay. We appreciate you bringing this to our attention and also for your patience. We hope to welcome you back soon.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Brittney
Mit der Familie gereist
24. Apr. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have complaints whatsoever. Check in was fast and easy, property was very quiet and well kept.
Brittney
Aufenthalt von 1 Nacht im April 2022
Antwort von General Manager am 26. Apr. 2022
Dear Brittney, thank you for staying at Residence Inn Port Arthur. We enjoyed your kind comments about our modern, clean hotel and our prompt check-in service. Thank you once more for sharing your review with fellow travelers, and we hope you will revisit the next time you visit Port Arthur.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Gerard
18. Apr. 2022
Gerard
Aufenthalt von 1 Nacht im April 2022
Antwort von General Manager am 26. Apr. 2022
Dear Gerard, thank you for choosing Residence Inn Port Arthur and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Cody Ledsworth, General Manager
10/10 – Hervorragend
Sherry
15. Apr. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sherry
Aufenthalt von 1 Nacht im April 2022
Antwort von General Manager am 26. Nov. 2022
Dear Sherry, Thank you for choosing Residence Inn Port Arthur and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Cody Ledsworth, General Manager