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Bewertungen von Golden Tulip Pontianak

4 out of 5
Golden Tulip Pontianak
Jalan Teuku Umar No. 39 West, Kel.Darat Sekip, Pontianak, West Kalimantan

Bewertungen

7,2

Gut

8 von insgesamt 24 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
6 von insgesamt 24 Gästebewertungen haben eine Bewertung von 8 - Gut" "
4 von insgesamt 24 Gästebewertungen haben eine Bewertung von 6 - Okay" "
3 von insgesamt 24 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
3 von insgesamt 24 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

6,8/10

Personal & Service

9,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Wei Hao

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

John

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
Really good hotel! If you have experienced ‘4 star international luxury/business hotels’ in provincial Indonesian cities you are in for a very pleasant surprise here. All staff I encountered were pleasing and helpful. The general features of the hotel are good, although when there is a band in the large reception level bar it is rather noisy in the rest of the lobby area. Reception efficiently arranged cars for me on several occasions. The reception staff can understand simple English and as a non-Indonesian speaker I had no problem with any requests. The Cinimon restaurant served me a very tasty and interesting nasi goreng with chicken sate. Breakfast was excellent with a wide range of dishes - the fried, the spicy, omelettes, noodle and rice dishes, salads and various pastries including freshly made pancakes and waffles. There could be a wider selection of fruits, just three with only two one morning. However, an impressive breakfast offering. Room was a standard type with a shower in the bathroom. All things worked, shower good. Two large towels but no small ones. Bed comfy. Air conditioning effective. I stayed twice; first had city view and the second an small internal courtyard. The only obtrusive noise was a 4.00am called to prayer but that’s inescapable in many Indonesian cities. I heard this over two nights in the city view room but nothing in the other room I stayed in. I would happily here again.
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Golden Tulip Pontianak Hotel am 31. Okt. 2022
Dear Mr. Jhon,Thank you for taking the time for sharing your experience with us, it's a pleasure for us knowing that you enjoyed all of our services and facilities. We are also glad that you enjoyed your time in our your time in our hotel.We look forward to bringing you a great experience during your future stay with us.Best regards,Management Golden Tulip Pontianak

8/10 – Gut

Steven, Sydney

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Sometimes it gets noisy especially when the hotel is hosting functions. The bar outside can be loud too. If you want quiet place, this is not for you. The room door is also not sound-proof. Anyone yelling in the corridor will be very audible in your room.
Aufenthalt von 5 Nächten im März 2022

8/10 – Gut

Alfred

Geschäftlich gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Good hotel but very annoying laundry service
Overall this hotel is Ok. It’s their laundry service was failed me. I think their way of work and coordination was really really bad.
Aufenthalt von 1 Nacht im März 2022

10/10 – Hervorragend

Nur

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was always amazing stay at Golden Tulip. The room and amenities was amazing. Cleanliness also on top!.
Aufenthalt von 3 Nächten im September 2021

10/10 – Hervorragend

Arthur

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Mai 2019

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ik vind het een uitstekend hotel, vriendelijke bediening, goede bedden, goed eten
Aufenthalt von 1 Nacht im April 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent accueil, chambre spacieuse, le calme, les équipements de l’hôtel, les 2 restaurants. Négatif ???
Aufenthalt von 8 Nächten im Februar 2019

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 8 Nächten im Februar 2019

8/10 – Gut

Miguel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice hotel, awful place
Nice modern hotel in an area of terrible traffic, almost impossible to cross the road. The pavements are in very bad condition, and next to canals (open sewers) that stink. We could not walk anywhere.
Aufenthalt von 1 Nacht im Februar 2019

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean & central location
I asked for non-smoking when making reservation and even remind it in the Special request but the Receptionist informed me that room was not available and admitted that the reservation dept failed to book the correct type of room. But in the end, she said she “upgraded” my room so I can get a non-smoking room. Well, the upgraded room was no different from the room I booked in the first place but at least I still get the non-smoking room. Arrived at 11 pm, Hotel was full of people patronizing the cafe in the lobby. Room was clean. It was a quick overnight stay so overall was FINE.

4/10 – Schlecht

anindinta

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Super dirty with clogged drains
Saluran air di kamar mandi tersumbat dan mengeluarkan bau tdk sedap. Hal yg sama terjadi di kamar rekan kerja saya. Kamar 616 dan 642. Di meja wastafel saya menemukan rambut kemaluan. Sungguh menjijikkan
Aufenthalt von 1 Nacht im Januar 2018

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Pleasant stay and great variety of food during breakfast..
Aufenthalt von 2 Nächten im November 2017

10/10 – Hervorragend

Not Provided

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent value, good location.
Stayed for four nights. Very friendly staff. Breakfast included.

8/10 – Gut

Satish

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Very Comfortable
The area where the hotel was situated is a bit outside the town. At night the area is lonely Nearby hotel were mostly office area. Since I went on Chinese New year holiday eve I may be completely wrong. But not a hotel you stay if you want neighborhood to be busy Other than that it was a nice hotel

8/10 – Gut

rudi

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
no room service, staff doesn't speak English etc.
the room service is not working. the staff simply pretends to not speak English, if they do not want to work. Both TV and WIFI weren't working well. I finally caught the staff playing around with it. I couldn't find out, why they did that. They were apologizing a thousand time. It felt, as if they were envious at their customers consuming the media.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
QUALITY OF ONE STAR HOSTEL
DRUNK PEOPLE PARTYING ON THE FLOOR ALL NIGHT, EXTREMELY NOISY, AT 5 am THEY RANG MY DOORBELL AND RAN AWAY. STAFF EITHER UNWILLING OR UNABLE TO TELL THE DRUNKARDS TO BE QUIET.

6/10 – Okay

Ian, Singapore

Well done Bella!
First of all, I would like to thank all the staff from Golden Tulip Pontianak! I was checked in to a room with soiled toilet, got a mobile phone taken at the swimming pool by another guest at the hotel (I got it back thanks to Denny), laundry service that forgets to send my shirts back, room service staff who forgets to open my beer after sending it to my room and several other hiccups. Having said that, I have to single out one very special staff who is THE game changer, whom have made this trip a wonderful and memorable one instead of an unpleasant nightmare. Her name is Bella! I would have given a lower rating if not for for Bella's warm and thoughtful hospitality. It is very often that the special moments you encounter is not because of the hotel facilities but the people running the place. I am not going to repeat what the guests here on TripAdvisor have already written about the facilities. Will I return to stay here should I visit Pontianak again? A definite yes! Thank you once again to Golden Tulip Pontianak especially to Bella!

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit und Personal & Service
4 star minus
the staff was kind of funny, but not necessarily friendly

4/10 – Schlecht

Verifizierter Reisender

Gut: Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
so so
the staff is particularly unfriendly

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
poor housekeeping
poor houskeeping

6/10 – Okay

andi, Pontianak

Gut: Sauberkeit und Zustand der Unterkunft
Good
Noisy neighbourhood.. breakfast is good

6/10 – Okay

Verifizierter Reisender

二度と泊まらない
朝飯さいあく