Rezeption

Bewertungen von The Stay Boutique Hotel Central Square

3 out of 5
The Stay Boutique Hotel Central Square
13 ulitsa Patriarh Evtimiy, Plovdiv

Bewertungen

8,0

Sehr gut

25 von insgesamt 67 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
23 von insgesamt 67 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 67 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 67 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
0 von insgesamt 67 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,4/10

Personal & Service

7,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Martin

Geschäftlich gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2021
Antwort von Mirela Ivanova am 6. Okt. 2021
Dear Mr.Martin, First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

6/10 – Okay

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Alles gut, nur das Badezimmer ist falsch konstruiert. Wasser konnte nach dem Duschen nicht ablaufen und stand bis zum nächsten Tag neben der Toilette und dem Waschbecken
Aufenthalt von 2 Nächten im Mai 2019

4/10 – Schlecht

ALI

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The only feature is that it is in the center. The rooms are narrow. There is no water with coffee. No slippers. No soap Cleaning is weak. No breakfast service
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Edip

Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Joo-Ee

Mit einer Gruppe gereist
Gut: Ausstattung
Central location
Aufenthalt von 1 Nacht im Januar 2024

10/10 – Hervorragend

Stoycho

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023

8/10 – Gut

Oscar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 1 Nacht im November 2023

8/10 – Gut

Oscar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent
Aufenthalt von 3 Nächten im November 2023

6/10 – Okay

Maria

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
El fallo que tuvo es que no fue revisada la limpieza (faltaba papel higiénico y las almohadas estaban mal colocadas y arrugadas)
Aufenthalt von 1 Nacht im Oktober 2023

8/10 – Gut

Secil

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Müjgan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2023

10/10 – Hervorragend

Velichko

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good time
Definitely will comeback again.Very comfortable and spacious.
Aufenthalt von 2 Nächten im Oktober 2023

8/10 – Gut

Mohamed Subhi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location and comfy bed and pillows. Perfect for short stay.
Aufenthalt von 2 Nächten im September 2023

4/10 – Schlecht

Amir

Aufenthalt von 5 Nächten im September 2023

8/10 – Gut

Umur izgi

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

Abraham

Gut: Sauberkeit
Aufenthalt von 15 Nächten im September 2023

8/10 – Gut

Silvia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023

4/10 – Schlecht

Riza

Aufenthalt von 1 Nacht im September 2023

6/10 – Okay

Nancy

Aufenthalt von 1 Nacht im September 2023

8/10 – Gut

Lena

Aufenthalt von 2 Nächten im August 2023

6/10 – Okay

Tsvetelin

Difficult to parking zones near the hotel
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

slavi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2023

8/10 – Gut

Jochem Geert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2023

10/10 – Hervorragend

Ibrahim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel, small clean rooms, friendly staff and very good location. Car park available as weel. Will visit again.
Aufenthalt von 1 Nacht im August 2023

10/10 – Hervorragend

Kjetil

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gode senger og AC i sentrum. Badet er lite.
Gode senger, god AC i hjertet av Plovdiv. Men svært lite bad med dusj og vask på samme området.
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Taner

Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Juli 2023

4/10 – Schlecht

Brent, guttenberg

Mit einer Gruppe gereist
Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Great location, no parking, small room tiny bathroom a bit claustrophobic
Aufenthalt von 2 Nächten im Juli 2023

8/10 – Gut

Sharon

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great hotel.
The hotel was clean, quiet and well located. It was a great stay and I would stay again.
Aufenthalt von 1 Nacht im Juni 2023

10/10 – Hervorragend

Arnon

Aufenthalt von 2 Nächten im Mai 2023

4/10 – Schlecht

Damian

Aufenthalt von 2 Nächten im Oktober 2022

6/10 – Okay

Izabela

Mit dem Partner gereist
Gut: Personal & Service
Awesome location. Small but clean rooms. Parking is a little bit far away. Stuff very helpful and positive.
Aufenthalt von 2 Nächten im September 2022

10/10 – Hervorragend

Chiang

Aufenthalt von 1 Nacht im August 2022

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Bad customer service
When we arrived I was told that the booking had not been paid for. I knew that it had been paid for. They said it was company policy not to charge before guests arrived. They told me that they were going to charge me and to check my bank so that I could see that I hadn’t already paid. When I proved that I had already paid I was not given any apology or any reassurance that they wouldn’t charge me again. Bad customer service which left me feel uncomfortable about staying there. The rooms are tiny, you have to climb over the bed to get to the window. The bathroom was small but functional. The hotel corridors are dark and gloomy. The room was generally clean and the hotel is in a good location.
Aufenthalt von 1 Nacht im Juli 2022

8/10 – Gut

Richard

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Centrally located.
Excellent location, central to all sights, and near many restaurants. Staff very friendly and helpful. Room and bathroom are quite small and luggage space is minimal. Because of the location would recommend to others despite the room size.
Aufenthalt von 2 Nächten im Juni 2022

4/10 – Schlecht

Tracey

Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Upon arrival, the two young female staff members were rude and very unhelpful. We asked if we could store our bags until check in time, one girl, who barely looked up, said "over there" and motioned with her hand. Definitely need customer service training. The shower and sink were together in the same tiny cubicle they call a washroom. Having a shower led to the entire bathroom floor getting wet. Disgusting. Small room - not like the photos at all. The only plus side was the location which you cannot fault. Avoid the McDonalds across the road - slow and horrendous customer service.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von THE STAY Boutique Hotel Central Square Team am 10. Juni 2022
Dear Mrs. Tracey Desjardins Greetings From THE STAY Boutique Hotel Central Squarе, Thank you for taking time to share your experience during your recent stay with us. We have made detailed notes of your useful recommendations about improving our room facilities and will consider them when future refurbishment takes place. More importantly, we will continue to place utmost priority on training and developing our hotel associates to ensure that they are always able to deliver services to the satisfaction of our guests. Your comments and suggestions are much appreciated as they are indeed crucial in supporting our improvement efforts. We are delighted that we had the opportunity to be at your service and we look forward to welcoming you back at THE STAY Boutique Hotel Central Square. Yours Sincerely, THE STAY Boutique Hotel Central Square Team

8/10 – Gut

Iavor

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Valentyna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
There is perfect hotel in city center with friendly staff. Around are a lot of interesting historical events, Cafe and restaurants.
Aufenthalt von 1 Nacht im Mai 2022
Antwort von The Stay Team am 10. Juni 2022
Dear Mr./Mrs. , Valuable Guest First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely,

10/10 – Hervorragend

MESUT

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im März 2022

8/10 – Gut

Ivaylo

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2021

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Oktober 2021
Antwort von The stay team am 15. Nov. 2021
Dear Guest, Thank you for your review. We will be happy to welcome you again in The Stay Boutique Hotel. Best regards,

10/10 – Hervorragend

Dimitar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Mirela Ivanova am 17. Okt. 2021
Dear Mr.,Dimitar First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Hervorragend

Julia

Gut: Personal & Service und Zustand der Unterkunft
Great Hotel and friendly, professional staff ! Impressed! Julia
Aufenthalt von 13 Nächten im September 2021
Antwort von Mirela Ivanova am 13. Okt. 2021
Dear Mrs. , Julia First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Hervorragend

Dimitar

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Mirela Ivanova am 13. Okt. 2021
Dear Mr.Dimitar First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

6/10 – Okay

Michal

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Failed hopes
Bathroom is very small and poor ventilated. When entered the room there was a musty smell - a window and a door to bathroom had to be open (after two hours was better). I would strongly advise against using the breakfast - there is no buffet, just a very poor menu in the bar next door. On the positive side the staff is helpful and friendly and the location is perfect to visit the old town in Plovdiv.
Aufenthalt von 1 Nacht im Oktober 2021
Antwort von Mirela Ivanova am 6. Okt. 2021
Dear Mr.,Michal, Thank you for contacting the THE STAY Boutique Hotel Central Square regarding your experience during your recent stay. We greatly appreciate taking your time to bring this matter to our attention and apologize for any inconvenience you may have experienced due to your recent stay. It is our goal consistently to provide superior service and accommodations and your comments are very important to us. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve. We know you have many choices when it comes to lodging and we hope you will continue to choose The Stay Hotel for your future travel needs. Sincerely, THE STAY Boutique Hotel Central Square Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great stay!
It was a great stay in every aspect!
Aufenthalt von 2 Nächten im August 2021
Antwort von Mirela Ivanova am 13. Sept. 2021
Dear Mr. Jose A, First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Hervorragend

Stefan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Mirela Ivanova am 4. Aug. 2021
Dear Mr. Stefan First of all thank you for choosing THE STAY Boutique Hotel Central Square for your stay in Plovdiv and for sharing a positive comment with us. We are very happy to know that our hotel pleased you so much and that your stay went that well. We wish to welcome you back again for your next stay in Plovdiv. Thank you again for sharing your experience and for recommending our hotel. Yours Sincerely, The Stay Team

10/10 – Hervorragend

Marieta

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent hotel
The location was excellent and the cleanliness of the room was superb. The room had everything you needed. The staff was incredibly polite and helpful. The only negative is that the room was quite small. However, i would stay there again.
Aufenthalt von 2 Nächten im Juli 2021
Antwort von Rositsa Budakova am 22. Juli 2021
Dear Mrs. Marieta Thank you for taking your time to share your experiences in THE STAY Boutique Hotel Central Square. We really appreciate your positive review. In our hotel we are trying our best to provide excellent customer experience. At the end of the day we are satisfied when customers are happy and continue choosing us for their next stays. Looking forward to welcome you again soon. Sincerely, THE STAY Boutique Hotel Central Square Team

10/10 – Hervorragend

Ayhan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Otel konum olarak şehir merkezinde olması çok güzel. Tek sorun odaların ve banyonun çok küçük olması.
Aufenthalt von 2 Nächten im Juni 2021
Antwort von Simona Atanasova am 29. Juni 2021
Dear Mr Ayhan , Thank you for taking your time to share your experiences in THE STAY Boutique Hotel Central Square. We really appreciate your positive review. In our hotel we are trying our best to provide excellent customer experience. At the end of the day we are satisfied when customers are happy and continue choosing us for their next stays. Looking forward to welcome you again soon. Sincerely, THE STAY Boutique Hotel Central Square Team

8/10 – Gut

Molly

Geschäftlich gereist
Gut: Sauberkeit und Komfort des Zimmers
Good stay - would return.
I stayed for a week for a work trip. Location is excellent right in the town centre. The design of the hotel is very nice and modern but I would say it's a little scruffy round the edges, particularly the bathroom. I did also get a phone call to my room at 11pm asking for the ironing board back which I thought wasn't entirely appropriate. All in all a good stay and I would stay here again.
Aufenthalt von 5 Nächten im Februar 2020

10/10 – Hervorragend

ELIF

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Hotel
Very great location and very kind workers! Thank you for all.
Aufenthalt von 1 Nacht im Februar 2020