2/10 – Ungenügend
Christopher
Mit der Familie gereist
27. Apr. 2026
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The manager didn't even care enough to talk with me about any of the issues we had during our stay. You would think that if a guests room was nor receiving maid service and the guest had to contact the staff multiple times, the manager would care. But not in this case. It has been five days since our check in and not contact from management. While lack of mad service and then chasing down the staff to do the normal every day things expected of any hotel, it is not the only problem with this hotel. Looking from the outside in, it looks fine. But when you have to stay there the little things add up. The bed is like 8 inches of foam on pallet, not comfortable at all. After an hour, the side you are laying on is numb, from laying on the board. The TV has a black line running from top to bottom. Just checking in is an ordeal. limited space in front, when one car is stopped no one can get by. We waited 20 minutes to go 100 feet to get to the parking garage. Talk about the mark up for the NFL draft weekend, $1,200.00 for two days. With no maid service we had to call, a lot, just to get clean towels. The furniture in the one room "suit" was actually less comfortable than the bed, one inch of foam on a board. The in room coffee pot did not work. The only good thing I can say is there was good water pressure in the shower. Of course we couldn't dry off, not clean towels. This place has delusions of adequacy.
Christopher
Aufenthalt von 2 Nächten im April 2026