Dear Georg, We are very sorry that you experienced issues with water temperature control during your stay. Your time in sharing candid feedback is appreciated and reviewed by us to continually foster improvements. For this reason, we hope that you might consider a return visit. We'd love another opportunity to show you that we care about you and your stay. Sincerely, Sarah Kelley General Manager

Dear MARK, Thank you for your generous rating and for being our valued guest. I am thrilled to see that you had a great stay overall, and I appreciate your feedback on how we can be perfect next time. Thank you for your business and please come again. Best, Ryan Larkin, GM

Dear Vince, I'm sorry you felt compelled to rate us poorly. We strive to provide every guest with an exceptional stay but, unfortunately, it appears we let you down. Thank you for being our valued guest and we hope to better serve you on a return visit. Sincerely, Ryan Larkin, GM

Dear Randy, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Ryan Larkin, GM

Dear Lindsay, I appreciate you taking the time to share your review. We strive to leave all our guests with a positive impression; I apologize we let you down. Your feedback is important to us as we continually try to improve our guests’ experience. I will share your reflections with our team, and we all hope you will consider a return trip in the future. Sincerely, Ryan Larkin, GM

Dear Malieka, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments regarding our accommodations and, more importantly, our staff. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review. Best, Ryan Larkin, GM

Dear liymila, Thank you for taking the time to write. I'm happy that our service and convenient location made for an enjoyable stay. A return visit is the best compliment! Best, Ryan Larkin, GM

Dear Myles, That is what we like to hear! Thank you so much for your generous review and recommendations, more importantly, for being our valued guest. It was our pleasure to host you, and we hope your travels bring you back to the area soon. Best, Ryan Larking, GM

Dear Maryann, We take pride in providing the best accommodations and service; your feedback, which highlights our convenient location, is appreciated. I'm happy to learn you enjoyed your stay, and thank you for clarifying our dining options. Thank you for your time in reviewing our hotel. Best, Ryan Larking, GM

Dear Vanessa, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Ryan Larkin, GM

Dear Tara, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our friendly service, cleanliness, and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Ryan Larkin, GM

Dear Landen, We always pay close attention whenever our guests use the word "amazing" to describe their stay at Homewood Suites. Thank you very much for choosing to stay with us and for taking the time to let our team know how much you enjoyed your time here. We appreciate your business and hope to have the pleasure of welcoming you back soon. Best, Ryan Larkin, GM

Dear Heather, It was our pleasure hosting you, and we look forward to a return visit. Thank you for choosing us. Best, Ryan Larkin, GM

Dear Christine, We appreciate your attention to reviewing our hotel and hope to host you again. Sincerely, Ryan Larkin, GM

Dear Craig, We love to see five stars on our review ratings! Thank you so much for taking the time to let us know that you had an exceptional experience. We enjoyed hosting you and hope you find a reason to visit again soon. Best, Ryan Larkin, GM

Dear Sauni, Thank you for the great review. It was our pleasure to host you, and we hope to do so again soon. Best, Ryan Larkin, GM

Dear Arcola, Our associates make sincere hospitality their priority. We appreciate your kind review and are glad to know you enjoyed our hotel and top-notch staff. We look forward to seeing you upon your return to the area! Best, Ryan Larkin, GM

Dear Janice, Thank you for choosing us. Our goal is to exceed our guests’ expectations, so I regret that your visit was just okay. We appreciate the feedback and hope to host you again. Sincerely, Ryan Larkin, GM

Dear Gregory, Thank you for your time in sharing your kind review, and please visit us again. Best, Ryan Larkin, GM

Dear Glynis, Offering clean accommodations and cheerful service are core goals of the staff so it is great to hear that we delivered. Your feedback is very much appreciated. Thank you for staying at our hotel and please come see us again. Best, Ryan Larkin GM

Dear Linda, Clean rooms are the foundation for an excellent stay. We are so happy to hear that you were comfortable at our hotel and enjoyed our delicious breakfast offerings. Hosting you was our pleasure, and we hope to do so again soon. Best, Ryan Larkin, GM

Dear Damon, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Ryan Larkin, GM

Dear Nora, We are always delighted when our guests have a flawless experience during their stay. Thank you for choosing us and for taking the time to share your kind words. We look forward to having you with us again soon. Best, Ryan Larkin, GM

Dear Liming, I'm sorry that our location was not to your liking. Guest satisfaction is our highest priority, and I regret that we left you with a poor impression. Thank you for taking the time to share your review with us and we hope to welcome you again in the future. Sincerely, Ryan Larkin, GM

Dear Kathleen,We sincerely regret your experience; this is not up to our high standards. Providing comfortable accommodations is our business, making it all the more regretful that we let you down in this area. We hope you'll give us another opportunity soon to make your experience the best it can be. Again, on behalf of the staff and management - I offer our apologies and look forward to delivering a flawless stay upon your return.Sincerely,Ryan LarkinGeneral Manager

Dear Samuel,Thanks so much for your review and recommendation! We appreciate hearing from you and are glad to know you enjoyed your stay and the level of service we provide. Thank you especially for recognizing the staff; I will be sure to share your kind comments. We look forward to seeing you on a return trip.Best,Ryan LarkinGeneral Manager

Dear Jamie, We sincerely regret your experience. I apologize that we did not have your room type ready upon your arrival. This is not up to our standards, and we are constantly working on improving the quality of service provided; I hope you will give us another opportunity to provide you with the exceptional stay our guests have come to expect. Again, my sincere apologies for any stress we caused, and thank you for taking the time to write. Sincerely, Ryan Larkin, GM

Dear Tanya, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We appreciate your review and recommendation and look forward to your return. Best, Rebekah Smith, GM

Dear John, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and your feedback is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Rebekah Smith, GM

Dear Nadia,We are happy to hear that the hotel's location is ideal for your travel and that our breakfast exceeded your expectations. I am sorry that other aspects of your stay, mainly the sofa bed and shower, didn't measure up. Thank you for sharing your feedback; it helps us see how we are doing and what we can improve. Please come again soon.Sincerely,Rebekah SmithGeneral Manager

Dear Debbie,Thank you for taking the time to provide feedback on your recent stay. I immediately became disheartened when reading your review. Please accept my deepest apologies regarding our less-than-stellar housekeeping and the lack of attention to detail. What you experienced is not typical. Rest assured, your comments have been conveyed to upper management and will be addressed. Again, thank you for your review and we hope to have the opportunity to provide a more pleasurable experience.Sincerely,Rebekah SmithGeneral Manager

Dear Jeff,Thank you so much for your kind comments. I know you have a choice in where you stay, and I would like to thank you for choosing our Homewood Suites once again! I am glad we were able to make your time here an enjoyable one. We enjoy having you as our guest and look forward to welcoming you again soon.Best,Rebekah SmithGeneral Manager

Dear Ashleigh, We appreciate your business and the fact that you shared a review. It is lovely to hear that you found our staff wonderful, but I regret that you didn't have a more exceptional overall experience. Thank you for being our Guest and providing us with some areas that we can improve upon, so your next stay will be perfect. Sincerely, Rebekah Smith, GM