Lobby

Bewertungen von Econo Lodge Jefferson Hills Hwy 51

2.5 out of 5
Econo Lodge Jefferson Hills Hwy 51
1303 Route 51, Clairton, PA

Bewertungen

6,8
52 von insgesamt 268 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
91 von insgesamt 268 Gästebewertungen haben eine Bewertung von 8 - Gut" "
54 von insgesamt 268 Gästebewertungen haben eine Bewertung von 6 - Okay" "
39 von insgesamt 268 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
32 von insgesamt 268 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,4/10

Personal & Service

7,0/10

Ausstattung

6,6/10

Zustand der Unterkunft

7,6/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
alles ok...nette Leute, alles sauber und freundlich
Aufenthalt von 3 Nächten im Mai 2019

4/10 – Schlecht

Harold

Gut: Sauberkeit, Personal & Service und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The air conditioner was broken and it was so hot, I had to sleep nude with the window open. It was absolutely horrible.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Manager am 22. Mai 2024
Hello Harold, We apologize for any discomfort you experienced during your stay. Your feedback is important to us, and we will address the issue with our maintenance team to ensure it doesn't happen again in the future. Thank you for bringing this to our attention.

6/10 – Okay

Hope

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The traffic noise goes all night since it’s along a major road. The lock for the door is one turn of the deadbolt and nothing else. The extra piece that is usually higher up to latch and catch a ball so you can’t open the door the whole way is not there. Missing that is bad enough but when your door opens to the outside as there is no inside hall then anyone could try to access your room.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 23. Apr. 2024
Hello Hope, We are sorry to hear about the inconvenience you experienced during your stay. Your feedback is valuable, and we will share it with our team for future improvements. Ensuring our guests' safety and comfort is a top priority for us. Thank you for bringing this to our attention.

2/10 – Ungenügend

Deron

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
When entering the facility I was greeted with a sad demeanor, received a key went to my room, which I believe was a smoking room, which I am not a smoker, but didn’t have a problem with it. The room had an odor something was not cleaned not .When entering the facility I was greeted with a sad demeanor, received a key went to my room, which I believe was a smoking room, which I am not a smoker, but didn’t have a problem with it. The room had an odor as though something was not cleaned up correctly, and it was not the smell of smoke there were holes in the wall. The bed was uncomfortable. And upon father investigation, the bedsheets were dirty. I actually wind up, not even staying the night. I just grabbed my things and I left.
Aufenthalt von 1 Nacht im April 2024
Antwort von Manager am 16. Apr. 2024
Hello Deron, We regret to learn of your recent experience at our hotel. We value the opportunity to address our guests' concerns and ensure a pleasant stay. Your feedback about the room conditions has been duly noted for our improvement processes. We apologize for falling short of our usual standards and will address these matters with our team. Thank you for bringing this to our attention, and we hope to welcome you back for a better stay in the future.

6/10 – Okay

Kanchan

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Manager am 24. Feb. 2024
Hello Kanchan,We appreciate you choosing to stay with us. If there is anything we can do to improve your experience in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!

2/10 – Ungenügend

Elisabeth

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk got nasty with me when brought something to his attention. Blew up yelling me. I will never stay there again.
Antwort von Manager am 9. Feb. 2024
Hello Elisabeth,We apologize for the unpleasant experience you encountered with our front desk staff. We appreciate your feedback and will address this issue with our team to ensure better customer service in the future. We truly value your patronage and hope you will consider giving us another opportunity to serve you.

10/10 – Hervorragend

Elisabeth

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fine.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Manager am 9. Feb. 2024
Hello Elisabeth,Thank you for taking the time to leave a review of your recent stay with us. We're glad to hear that everything was fine during your time at our hotel. If you have any further feedback or if there is anything we can assist you with, please feel free to reach out to us via our management team. We appreciate your business and hope to welcome you back in the future.

8/10 – Gut

Jessica

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Manager am 23. Dez. 2023
Hello Jessica,We appreciate your recent stay at our hotel. We're glad to hear that you had a positive experience overall. If you have any specific feedback or suggestions, we encourage you to reach out to us directly so that we can continue to improve our services. We hope to welcome you back soon for another excellent stay.

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von Manager am 17. Nov. 2023
Dear Guest,To be awarded a perfect score is such a compliment! We are thrilled to learn that our goal of providing our guests with a comfortable and pleasant stay is a success! We can't wait to serve you again.

10/10 – Hervorragend

John

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The room was very clean and comfortable, and the bath was really nice. The only complaints which are very minor is that we had the room next to the highway, and there was a bit of traffic noise. Just pointing that out in case anyone is sensitive to outside noises, but it didn't bother me in the least. Otherwise, it seemed like the heater in the room wouldn't let it get too warm, but it wasn't really cold either. We had it on max but it was no more than 70 degrees. It was early November so I don't know whether it would properly heat the room in the dead of winter or not. Other than that, the concrete walkway to the second level was cracked and not very attractive. Maybe they should resurface that soon. Overall, it was a very good stay and I would stay there again.
Aufenthalt von 1 Nacht im November 2023
Antwort von Manager am 11. Nov. 2023
Hello John, Thank you for sharing your positive feedback about the cleanliness and comfort of the room and the enjoyable bath. We appreciate your understanding regarding the minor traffic noise from the nearby highway. Regarding the room temperature, we apologize if it wasn't as warm as you expected, but we take note of your feedback for future improvements. Also, thank you for bringing the cracked walkway to our attention. We value your suggestion and will consider resurfacing it soon. We look forward to welcoming you back for another pleasant stay in the future.

8/10 – Gut

Fran, Jamestown

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
Front desk staff was very helpful with an early check-in for a scheduled wedding. Proximity to venue very good. Room door had a 1 to 1-1/2 inch gap from the latch to the floor and a 1/2 inch gap on the bottom. The door was clearly not in the frame properly. The cold air poured in all night, and we stuffed it with a towel as good as possible. It also made us anxious about security and safety. The next morning at check-out, the Mgr. said they were aware of it, and it was going to be fixed. They were fully booked, and we just lucked out on that room. Otherwise, the room was clean, although old, but refurbished. Nice bathroom. Priced fairly.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Manager am 10. Okt. 2023
Hello Fran ,It is our main ambition to meet the many different needs of our guests and we are so happy to have met your expectations. We appreciate your kind comments they will serve as an encouragement to the staff to always provide the best to every guest. We hope to impress you again during your next visit and we thank you for sharing your experience.

10/10 – Hervorragend

Barbara

Mit der Familie gereist
Gut: Ausstattung
There was a previous flood in our room and the floor tile was coming up. However it was a pleasant stay
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 1. Okt. 2023
Hello Barbara,Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our room. Guest comments such as yours help us to continuously improve. Thank you for your business.

2/10 – Ungenügend

Trashaun

Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 7. Okt. 2023
Hello Trashaun,Thank you for sharing this rating, and we welcome you to visit us again anytime.

8/10 – Gut

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von Manager am 13. Sept. 2023
Hello James,It was our privilege to earn your business and we hope to host you again on your next trip.

8/10 – Gut

Andrew

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Econo Lodge Review
Upon arrival we checked in with no problem. When we went to our room we did not have a king bed which when they called to confirm I asked n they said yes to the bed. The floors were dirty n the towels did not look clean or were stained. Other than that staff was very friendly
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 13. Sept. 2023
Hello Andrew, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

4/10 – Schlecht

Duane

Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
The bed had a hole in the middle of it. The steps wasn’t very wide sadly disappointed with it
Aufenthalt von 1 Nacht im September 2023
Antwort von Manager am 4. Sept. 2023
Hello Duane, Thank you for taking the time to write this review and share your experience with the room. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us and for that reason, we are incredibly sorry that we did not provide that for you. With recent changes in place, we are doing our best with the limited available staff. We hope to have a chance to serve you as a guest again in the future.

10/10 – Hervorragend

Pamela

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I would definitely stay here again. Very nice staff, nice room.
Aufenthalt von 2 Nächten im August 2023
Antwort von Manager am 31. Aug. 2023
Hi Pamela,Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit.

10/10 – Hervorragend

John

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 19. Aug. 2023
Hello John,We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

8/10 – Gut

Cody

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Manager am 26. Juli 2023
Hello Cody,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 – Hervorragend

Nick

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the 2pm check in time and direct ride into the city.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 24. Juni 2023
Hi Nick,Thank you for the wonderful review. We are pleased everything went great for you during your visit, checj in time was appreciated and that our wonderful location made it even better. Thank you again for choosing to be a guest with us. We look forward to your next stay.

4/10 – Schlecht

Michelle

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 10. Juli 2023
Hello Michelle, We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.

10/10 – Hervorragend

Abraham, Great Falls

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Great room
Aufenthalt von 4 Nächten im Juni 2023
Antwort von Manager am 19. Juni 2023
Hello Abraham,Thank you for being a valued guest and for providing us the feedback regarding our room. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will give us a chance to serve you again.

10/10 – Hervorragend

Michelle

Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 9. Juli 2023
Hello Michelle,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.

8/10 – Gut

Sarah

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Clean, property maintained, continental breakfast a plus. Heard a child screaming through the wall in the middle of the night & could hear the people upstairs walking around.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Manager am 19. Juni 2023
Hi Sarah,Thank you for being a guest with us and taking the time to share. We are sorry to hear that you experienced some neighbor noise. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

2/10 – Ungenügend

Budkhiradzh

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The bed sheets and towels were stinky and owner was not some cooperative. Too much mosie and smoke smell was felt while sleeping although it was nonsmoking suit. Over priced !!
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 31. Mai 2023
Hello Budkhiradzh, I am very sorry that you smelled smoke - of any kind - at our property. We do our best to ensure that smokers do not smoke in our nonsmoking rooms or common areas, both of which result in a bad musty smell; and when a situation like this occurs, we try to address it immediately, thoroughly cleaning and disinfecting to restore the clean smell of our accommodations. Guest satisfaction is top priority at our hotel; for that reason, we truly appreciate your feedback about the guest experience at the hotel. We do not allow smoking in common areas at all and we will be implementing stricter measures in the future. Thank you.

6/10 – Okay

Helen

Aufenthalt von 2 Nächten im Mai 2023
Antwort von Manager am 13. Juni 2023
Hello Helen, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

6/10 – Okay

michael

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
thin walls allowed noise from neighboring room
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Manager am 10. Mai 2023
Hello michael, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was not bad, room was very clean and nice. They neighbor was pretty noisy and a lot of banging most of the night and the room smelled like cigarettes. But I would come back again.
Aufenthalt von 1 Nacht im April 2023
Antwort von Manager am 26. Apr. 2023
Hello Guest, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. Thank you for bringing to our attention the smoke odor in your room, with your feedback we can deep clean and return the freshness of our accommodations. We are sorry there was not a solution during your stay, please bring this matter to our attention in real-time so we may address it promptly for you. We hope you will give us another chance to provide you with a superior experience the next time your travels bring you back to the area.

8/10 – Gut

John

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The motel was convenient to our destination. Staff was friendly. Rooms we updated, clean and comfortable. The only concern is the stairs leading to the second floor, They are very narrow, which could be dangerous,
Aufenthalt von 1 Nacht im April 2023
Antwort von Manager am 25. Apr. 2023
Hi John,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

10/10 – Hervorragend

Monica

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Trip to Pittsburgh
The trip was very nice went to Pittsburgh to go to The improv. The room was very spacious everything was tidy and clean. The floors could have used a mopping, it's an old motel but it was nice and roomy.
Aufenthalt von 1 Nacht im März 2023
Antwort von Manager am 21. März 2023
Hello Monica, Your kind review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much for writing such a great compliment regarding our team. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!

6/10 – Okay

Hope, Jacksonville

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I mean there wasn’t bed bugs. It was pretty clean. The blankets had burn holes though. Good tv channels. Wish doors had an indoor door guard that hotels normally have. Wasn’t loud.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Manager am 1. März 2023
Hello Hope,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to turn this experience around.

8/10 – Gut

Jerome

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Manager am 15. Jan. 2023
Hello Jerome,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

8/10 – Gut

Christopher

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good enough
The experience was adequate. The hot water was good. (Often times water temp and pressure are subpar at hotels) Door was wide open when we arrived, which made the room cold. Had to leave while room warmed up. Overall, good enough for our needs.
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Manager am 9. Jan. 2023
Hello Christopher, We have high standards of hospitality and service and are always improving. We hope to see you again very soon!

10/10 – Hervorragend

Candie

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
The staff was very nice
Antwort von Manager am 6. Jan. 2023
Hello Candie,To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our staff. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.

6/10 – Okay

Michael, Floral Park

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The rooms were nice, although the towels seemed a little dodgy. There are two parking lots here and you can't go between them without getting onto a busy highway, making two U-turns and coming back. Made getting to my room with the amount of stuff I had to drag up the steps extremely inconvenient. There was also no sign indicating what to do if you're checking in late, I had to call the hotel to get the guy to come open the door.
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 5. Okt. 2022
Hello Michael, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great Value
The room we stayed in was recently remodelled including new carpet and fresh paint. It was very clean. We were pleasantly surprised!
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 27. Sept. 2022
Hello Michael,We appreciate the comments, especially with regards to your opinion of our room as well as our carpet. We hope to see you again and that you will be truly impressed with our continued improvements.

6/10 – Okay

Jayson

Gut: Personal & Service
Aufenthalt von 1 Nacht im September 2022
Antwort von Manager am 14. Sept. 2022
Hello Jayson, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!

10/10 – Hervorragend

James M

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im August 2022
Antwort von Manager am 17. Aug. 2022
Hello James M, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,

4/10 – Schlecht

Janton, Helena

Mit der Familie gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
The room itself is old though they tried to remodel it. The staff was helpful but hard to understand. It smelled musty and like old cigarettes. We had to buy a candle the first night just to relieve our noses of the smell. The beds were not as comfortable and the sheets had stains and burn holes in the blankets. We ended up leaving and travelling back home instead of staying the second night.
Aufenthalt von 2 Nächten im August 2022
Antwort von Manager am 11. Aug. 2022
Hello Janton, "We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

8/10 – Gut

Joy

Mit der Familie gereist
Gut: Sauberkeit
The price was good and rooms were clean.
Aufenthalt von 1 Nacht im August 2022
Antwort von Manager am 8. Aug. 2022
Hello Joy, Thank you for sharing this honest review and feedback about our price. We hope to see you again to provide you with an exceptional level of service and hospitality.

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft
You get what you pay for.
Need renovation of property outside and inside. If you need just a room for a few nights for the price this is your place.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Manager am 4. Aug. 2022
Hello , Thank you for taking the time Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 – Ungenügend

Diane

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Smelled Horrible, Rundown, Not Safe.
Place was gross. Exterior was run down, chunks of plaster missing, on second level balcony there was a massive pile of tools and materials that have probably been piled there forever. The room as soon as we entered smelled like 10 people were just in it smoking up a storm. We had to leave the door open for a few hours hoping it’d air out a little. The smell was so bad it was turning my stomach. Things were sticky, bed sheets had stains. No elevator which is fine but stairs were narrow and really steep. Place didn’t feel the safest either. I would never stay there again nor would I reccomend it.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 29. Juli 2022
Hello Diane, "We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. Please keep us in mind for a future stay, so we may show you how we are continuously working to improve in these areas.", we certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

2/10 – Ungenügend

Robynn

Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 24. Okt. 2022
Hello Robynn, We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 – Ungenügend

Louis

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was just bad
Aufenthalt von 3 Nächten im Juli 2022
Antwort von Manager am 20. Juli 2022
Hello Louis, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever return to the area, we would like to invite you back for another stay.

8/10 – Gut

Paige

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
updated rooms were nice. clean. no cigarette smell like my last stay
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 20. Juli 2022
Hello Paige, Thank you for sharing this honest review and feedback about our hotel. We greatly appreciate the time you've taken to rate our hotel and we look forward to your next visit.

8/10 – Gut

Shiree

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The place was clean, they served an alright breakfast, and staff took care of us. They couldn't help altercations that went chaotic our last night, but maybe this type budget hotel attracts pot-smoking girlfriend beaters??
Aufenthalt von 5 Nächten im Juli 2022
Antwort von Manager am 20. Juli 2022
Hello Shiree, You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest. I assure you that we take your comfort and safety seriously, and we are addressing your comments with staff to ensure that no similar instance occurs in the future. We hope you'll return someday to see how we're improving.

10/10 – Hervorragend

Logan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Manager am 5. Juli 2022
Hello Logan, We really appreciate you taking the time to rate your experience with us. Please come stay with us again on your next visit to the area.,

2/10 – Ungenügend

Terra

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The office was rude and the rooms were gross
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Manager am 30. Juni 2022
Hello Terra,We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

10/10 – Hervorragend

Anil

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good service & affordable prices
I stayed for 3 nights & I like the place, the rooms were big & full of amenities, had study table , clean freeze & microwave, big bathroom, huge bed king size, also I found the staff friendly, they offered to help. For the price you pay you will get a lot of amenities & clean. Definitely recommend others.
Aufenthalt von 2 Nächten im Mai 2022
Antwort von Manager am 9. Juni 2022
Hello Anil, We appreciate the comments, especially with regards to your opinion of our staff and your insights regarding our bed. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

8/10 – Gut

Timothy

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Manager am 22. Mai 2022
Hello Timothy, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even superior experience so please come see us again soon!,