Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our array of amenities, from our on-site restaurants and ice cream shop to the arcade and bowling area. Granny Clucketts' all-you-can-eat breakfast is indeed a guest favorite, and we're delighted that you found our pool area to be a hit. It's fantastic to hear that your family had a wonderful time and that there were plenty of activities to keep everyone happy. We can't wait to welcome you back when you plan your next trip!

Charity, Thank you for your continued loyalty and for choosing to stay with us again! We're thrilled to hear that you've noticed and appreciated the upgrades we've made since your last visit. Our team works hard to ensure that each guest has a fantastic experience, and it's wonderful to know that our efforts have made a positive impact on your stay. We're excited about the new addition of the indoor water park, and we can't wait to welcome you back to enjoy all the amenities we have to offer. It will be our pleasure to make your next visit even more memorable. If there's anything specific you're looking forward to experiencing during your stay, please let us know, and we'll do our best to accommodate your preferences.

A perfect score - thank you! We're thrilled to have provided you with a top-notch experience during your stay. Your satisfaction is our top priority, and we're grateful for your glowing review.

We want to extend our apologies for not meeting your expectations during your stay with us. Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us another chance to really WOW you.

It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

Tiffany, Thank you for your glowing review! We're thrilled to hear that you had an absolutely amazing experience during your stay with us. Ensuring our property is clean, well-maintained, and safe for our guests is always our top priority, and it's wonderful to know that our efforts were appreciated.We're also delighted that you found our staff to be friendly and accommodating. Providing excellent service is something we take pride in, and we're happy to hear that our team exceeded your expectations.We can't wait to welcome you back for another fantastic stay! If there's anything special you'd like for your next visit, please don't hesitate to let us know. Until then, safe travels, and we look forward to seeing you again soon!

Jose, Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean, family-friendly, and in a great location. Creating a welcoming and comfortable environment for our guests is our top priority, and we're thrilled that we were able to meet your expectations. We hope to have the pleasure of hosting you and your family again in the near future!

Thank you so much for your amazing review! We're thrilled to hear that you had such a wonderful experience with us. Our staff takes great pride in going above and beyond to ensure our guests are well cared for, and it's fantastic to know that We were able to provide you with the best vacation ever.We’re also delighted that you found our hotel to be exceptionally clean and that you were so happy you extended your stay. We look forward to welcoming you back soon for another fantastic visit!

Thank you for sharing your experience with us! We're thrilled to hear that you found our property clean and our staff super friendly and helpful. It's wonderful to know that Penny made your time around the pool and fire Pitts extra enjoyable. We'll be sure to pass along your kind words to her.We apologize for any confusion regarding your room not including a balcony. For your next stay, please feel free to reach out to us directly, and we would be happy to assist you in selecting a room with a balcony to enhance your experience.We look forward to welcoming you back soon!

Marcus, Thank you for your feedback. We understand the importance of providing breakfast options for our guests and apologize for any inconvenience caused by its absence during your stay. We'll certainly take your suggestion into consideration as we continue to improve our services. Your input is valuable to us, and we hope to have the opportunity to offer breakfast options in the future to enhance your overall experience with us.

Michelle, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you encountered during your stay. It's disheartening to hear that the condition of our property did not meet your expectations and that you experienced inconvenience due to understaffing and facility availability.Your concerns regarding cleanliness and the condition of the carpets have been noted, and we will address them promptly to ensure a more comfortable experience for our guests in the future. We understand your disappointment with the closure of the splash pads and the unavailability of the food bar at the pool. Rest assured, we will review our operational procedures to improve service consistency.We appreciate your patience and understanding and regret that we fell short of providing you with the exceptional experience you deserve. We value your feedback as it helps us identify areas for improvement, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

Your perfect rating means the world to us! We're thrilled that you enjoyed your time at our hotel and hope to welcome you back soon.

Joshua, Thank you so much for your kind words and for choosing to stay with us! We're delighted to hear that you enjoyed your room and that our water park was a hit with the kids. Your feedback regarding our policy on guests in the water park is valuable, and we will certainly revisit it to see how we can improve the experience for all our guests. We hope to welcome you and your friends back again soon for another wonderful stay!

Thank you for your kind words! We're thrilled that you loved our location and found everyone friendly during your stay. Our team takes pride in providing exceptional service to our guests, and we're delighted that it made a positive impression on you.

Brenda, Great to hear that you enjoyed your stay with us! We strive to provide the best experience for our guests, and it's wonderful to know that we met your expectations. If you have any specific feedback or suggestions for improvement, please feel free to share them with us. We look forward to welcoming you back again soon!

Thank you for sharing your positive experience with fellow travelers and us. I am pleased to note that you had a pleasant encounter with our staff, as we pride ourselves on providing exceptional customer service for our guests in the spirit of hospitality. We look forward to welcoming you back to our hotel in the future!

As with any outdoor attraction, we do not have control over the weather. It is noted on our website that certain amenities, including the water park, are open weather permitting.We understand your disappointment with the weather during your stay and empathize with your request for a refund. However, as per our policy, refunds are not granted for circumstances beyond our control, such as inclement weather. We apologize if there was any misunderstanding or if our response came across as rude. Our aim is always to communicate policies clearly and respectfully.Regarding your previous experience with us, we regret any inconvenience caused by the incident last year. Regarding your concerns, we would like to clarify that our hotel undertakes routine preventative treatments to ensure the comfort and safety of our guests. We take such matters seriously and address them promptly to ensure the comfort and satisfaction of our guests. If you encountered any issues during your stay, we encourage you to bring them to our attention immediately so that we can resolve them to your satisfaction.We value your patronage and feedback, and we regret to hear that you may choose to stay elsewhere in the future. Should you reconsider, we would welcome the opportunity to provide you with the exceptional service we are known for among countless other reviews from our repeat guests. Thank you again for your feedback, and we wish you the best in your future travels.

Your 5 out of 5 rating is greatly appreciated! We're thrilled to have exceeded your expectations and provided you with an exceptional stay. Thank you for choosing our hotel as your best vacation ever destination!

Thank you for sharing your experience with us! We're thrilled to hear that you had the best vacation ever during your stay. It's our mission to provide exceptional service and create unforgettable memories for our guests. We can't wait to welcome you back for another fantastic getaway!

Nieve, Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you found our staff to be extremely friendly and that you enjoyed the well-maintained property during your stay. Providing exceptional service and maintaining a welcoming atmosphere are top priorities for us, and your kind words serve as great encouragement for our team. We look forward to welcoming you back for another wonderful stay in the future!

We're delighted to hear that we went above and beyond in providing you with the best experience possible; it is a huge compliment when our guests enjoy their stay so much that they take the time to review our property and recommend it to others. Thank you for your review - we excitedly await your next visit!

Marc, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed your stay with us and that our friendly staff, clean rooms, and well-kept property met your expectations. We strive to provide a comfortable and welcoming experience for all our guests, and it's always rewarding to know when we've succeeded. We hope to have the pleasure of welcoming you back again soon!

Thank you for your positive feedback! We're delighted to hear that you had a good stay and enjoyed the tons of kids' activities we offer daily. Our location close to Gatlinburg and other attractions is indeed convenient for exploring the area. We look forward to welcoming you back for another fantastic stay!

"We're thrilled to hear that you found our resort geared toward children and appreciated the great family-oriented atmosphere. Creating a welcoming and hospitable environment is important to us, and we're delighted that you felt that spirit during your stay. We can't wait to welcome you back again for more memorable experiences!"

Donna & Ed, Thank you so much for your kind words! We're thrilled to hear that you found our hotel to be extremely clean and family-friendly. Maintaining a high standard of cleanliness is one of our top priorities, and we're delighted that it contributed to your positive experience.We strive to create a welcoming environment for guests of all ages, and we're glad to hear that your family felt comfortable during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you and your family back again soon!

Thank you so much for your kind words! We're thrilled to hear that you had such a fantastic time during your stay with us. Providing exceptional service, cleanliness, and amenities is always our top priority, and we're delighted that you enjoyed our pool area, food offerings, and on-site activities. We hope to welcome you back for another wonderful experience soon!

We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

Thank you so much for your kind words! We're thrilled to hear that your kids had an amazing time during their stay with us at Country Cascades. Providing a memorable experience for families is what we strive for, and it's wonderful to know that we hit the mark. We look forward to welcoming you all back for another fantastic stay in the future!

Thank you for choosing Country Cascades as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

Thank you for your kind words! We're glad you enjoyed your stay with us. We look forward to welcoming you back in the future.

It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

It is great to read your review regarding your recent stay with us. Thank you so much for sharing your positive experience. We hope to see you again during your next visit to Pigeon Forge!

Thank you for choosing Country Cascades as your recent Smoky Mountain home away from home! We hope to be able to welcome you back again on a future visit very soon!

Thank you for sharing your experience with us! We're delighted to hear that despite the weather not cooperating for pool and slide activities, you and your family still had a fantastic stay. It's wonderful to know that our on-site amenities kept everyone entertained and happy throughout your visit. We hope to welcome you back for some sunny poolside fun in the future!

We're sorry to hear about your experience. Ensuring a comfortable stay for our guests is our top priority. Rest assured, we take cleanliness seriously, and our housekeeping team diligently cleans our rooms to maintain a high standard of hygiene. We appreciate your feedback and will address the issue promptly. If there's anything else we can assist you with during your stay, please don't hesitate to let us know.

Thank you for staying with us at Country Cascades and for taking the time to share your experience. The entire team will be pleased to know that we exceeded your expectations with our service and cleanliness. Our goal is to provide a memorable experience for all our guests and have them feel that this is their home throughout their stay. I have shared your feedback with the team, and we are fortunate to have a dedicated team dedicated to service and hospitality.We look forward to seeing you again when your travels bring you back.

Thank you so much for the perfect score! We're delighted to hear that you had such an exceptional experience during your stay with us and look forward to welcoming you back soon!

"Thank you for your kind words! We're delighted that you enjoyed your stay with us. We hope to welcome you back soon!"

Thank you for your wonderful feedback! We're thrilled that you enjoyed your short stay with us and discovered our amenities. We look forward to welcoming you back for a family trip soon. We're sure your children and grandchildren will have an amazing time here!

Thank you so much for sharing your feedback! Your comments have been passed onto our leadership team for review moving forward. Aside from these items, we are happy to hear that you enjoyed your stay.We look forward to welcoming you and your family back sometime soon. Until then, we wish you good health and happiness!

We're delighted that you had a great time with the activities we offer! Providing memorable experiences for our guests is a top priority, and we're thrilled that you enjoyed participating in them. Thank you for staying at Country Cascades!

Thank you for taking the time to share your feedback with us! We're glad to hear that you had an overall positive experience during your stay at Country Cascades. Your satisfaction is important to us, and we appreciate your rating. If there's anything specific you feel we could improve upon to earn a perfect score next time, please don't hesitate to let us know. We hope to have the opportunity to welcome you back for an even better stay in the future.

We're overjoyed to receive a flawless rating from you! It's fantastic to know that you had such a great time at Country Cascades. We hope to have the pleasure of hosting you again soon.

Thank you for your lovely feedback! We're thrilled to hear that you enjoyed our hotel and amenities. We appreciate your suggestion regarding the pool temperature, especially for children during colder weather. We'll take this into consideration for future improvements. We're glad you had a nice stay overall and hope to welcome you back soon!

We are sincerely sorry that you did not enjoy your recent visit. Please accept our apologies and know that we will use your feedback to help improve our service and facilities. Thank you so much for taking the time to share your comments.

Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us and that our clean rooms and friendly staff made your experience memorable. It's fantastic to know that our accommodations were perfect for your family of five.We're excited about the upcoming indoor pool and look forward to welcoming you back so you can experience it on your next visit!

We want to extend our apologies for not meeting your expectations during your stay with us. Thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We hope you give us another chance to really WOW you.