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Bewertungen von La Veranda Resort Phu Quoc - MGallery

4.5 out of 5
La Veranda Resort Phu Quoc - MGallery
Tran Hung Dao Street, Duong Dong Beach, Phu Quoc, Kien Giang

Bewertungen

9,6

Außergewöhnlich

166 von insgesamt 212 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
38 von insgesamt 212 Gästebewertungen haben eine Bewertung von 8 - Gut" "
6 von insgesamt 212 Gästebewertungen haben eine Bewertung von 6 - Okay" "
1 von insgesamt 212 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 212 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,8/10

Sauberkeit

9,6/10

Personal & Service

9,6/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Andy

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Sam am 27. Jan. 2024
Dear Andy, We very much appreciate your rating regarding your stay at the La Veranda Resort Phu Quoc - MGallery.It is always a pleasure to receive a positive score. I am sure that this rating will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Team

10/10 – Hervorragend

Thomas, Berlin

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Anlage in wunderschönem französischen Kolonialstil. Erfreulich ruhige Atmosphäre ohne Animationen oder laute Musik. Üppiger Garten mit Dschungelatmospäre. Das Personal extrem umsichtig, freundlich und hilfsbereit. Hoher Restaurantstandard. Hotelstrand einfach perfekt. Vielleicht das angenehmste Hotels, das wir auf unseren vielen Reisen je kennengelernt haben!
Aufenthalt von 5 Nächten im Dezember 2023
Antwort von Sam am 15. Dez. 2023
Dear Thomas,Bonjour! Xin Chao!We are delighted to receive a positive review from you, thank you.We’re thrilled that you enjoyed our rooms so much. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did.Ensuring our guests’ comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey.We are looking forward to welcoming you back in our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us.Sincerely,ShamirGuest Relations ManagerLa Veranda Team

10/10 – Hervorragend

Philipp

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ausgezeichnet und besser wie erwartet
Aufenthalt von 2 Nächten im November 2023
Antwort von Sam am 19. Nov. 2023
Dear Philipp,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We are really delighted to share your feedback with the rest of the team, as it will serve as encouragement to strive for excellence. Bien à vous,La Veranda Team

10/10 – Hervorragend

Daniela, Hamburg

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr gepflegtes Hotel in einem wunderschönen tropischen Garten direkt am Strand mit sehr großem Pool und reichlich Liegen und Schirmen an Strand und Pool. Perfekter Service, auch am Strand.
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Enzo Lepolard, Guest relations officer am 30. Okt. 2018
Sehr geehrte Daniela, Vielen Dank, dass Sie uns Ihre Eindrücke von Ihrem letzten Besuch in La Veranda mitteilen. Wir freuen uns sehr, dass Sie einen ausgezeichneten Aufenthalt hatten und es war uns eine große Freude, Sie in unserem schönen Haus inmitten eines üppigen Gartens begrüßen zu dürfen! In der Tat ist La Veranda ideal gelegen: in der Nähe von Long Beach in einer Umgebung von Stille und Grün und in der Nähe aller notwendigen Annehmlichkeiten. Wir sind auch froh, dass du den Pool und den Strand so sehr genossen hast. Wir freuen uns über all die tollen Kommentare und werden Ihr positives Feedback mit dem gesamten Team teilen. Nochmals vielen Dank für Ihre wunderbaren Worte und wir hoffen sehr, Sie bald wieder in naher Zukunft hier bei uns begruessen zu duerfen. Mit freundlichen Grüßen, La Veranda Management

10/10 – Hervorragend

Rainer

Erholung in paradiesischer Umgebung
Kostenloser Airporttransfer, Upgrade beim Zimmer, paradiesischer tropischer bestens gepflegter Garten, Zimmer in mehreren kleinen Gebäuden mit Terrasse oder Balkon untergebracht, Zimmer blitzsauber, geräumig, nett eingerichtet, gepflegter Pool, eigener Hausstrand mit bestem Service, kostenloser täglicher Shuttle zu einem Sandstrand auf der südöstlich gelegenen Küste, bequeme und offen angelegte Speise- und Aufenthaltsräume, großartiges und reichhaltiges Frühstücksbüffet, zuvorkommendes und reizendes Personal, beste Betreuung im Spabereich
Aufenthalt von 5 Nächten im August 2018
Antwort von Enzo Lepolard, Guest relations officer am 6. Okt. 2018
Dear Rainer, Thank you for sharing your experience of your recent holiday in La Veranda Resort. We are absolutely delighted to see that you enjoyed your stay and it will be a pleasure to share your comments with the team. We strive to ensure that our guests get the absolute highest standard of service possible in the hotel industry and we’re thrilled to hear that our team was able to provide this to you. Once again thank you for your very kind words and we all look forward to welcoming you again to La Veranda. Warm Regards, La Veranda Management Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
stilvolles Hotel im Kolonialstil in traumhafter Parkanlage an wunderschönem Strand nicht zu groß (mehrere Häuser auf der Anlage verteilt, dadurch sehr ruhig und angenehm) super Serviceangebote, sehr gute Restaurants (u.a. BBQ am Strand)

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit

8/10 – Gut

Martin, Wien

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Koloniale Pracht in matter Umgebung
Im im Kolonialstil erbauten La Veranda erlebt man eine Zeitreise in das Indochina der ersten Hälfte des 20.Jahrhunderts. Tolles Ambiente. Leider liegt das Hotel in einer sonst unattraktiven Ecke der Insel Phu Quoc. Im Umfeld gibt es kaum Shops, wenig Kaufangebot und eher Basic Lokale für Alternative Gastronomie außerhalb des Hotels. Das Menüangebot im Hotel ist nicht sehr umfangreich. Das Frühstück ist vielfältig aber jeden Tag ident. Das Freitzeitangebot innerhalb des Geländes ist reduziert und lädt daher zur Erholung durch Ruhen ein. Rund um die Anlage ist der Strand leider ungepflegt und weitflächig verschmutzt.

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr schönes Hotel direkt am Strand
Wir fanden das La Veranda Resort ist das schönste Hotel am gesamten Strandabschnitt. Sehr sauberer Strand, kostenlose Liegen, kostenlose Kajaks, mit denen man am Strand entlang paddeln kann. Das Essen in beiden Restaurants ist sehr gut und das Hotelpersonal sehr nett und aufmerksam

10/10 – Hervorragend

Stefan, Stuttgart, Deutschland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
hier lebt die Kollonialzeit wieder auf
Ein hervorragend geführtes und stilvolles Hotel in einem herrlichen tropischen Garten mit unglaublich engagierten und serviceorientierten, netten Mitarbeitern. Nach 4 Wochen Vietnam-Reise liegt das Hotel kulinarisch für uns ganz weit vorn. Nette Aufmerksamkeiten am sauberen und sehr gepflegten Strand. Eine tolle Band mit breitem Repertoire macht Laune. Einzig aus der Stranddusche könnte mehr Wasser kommen und die Lage neben einem Lokal, in dem ab 22 Uhr Musik läuft könnte stören. Andererseits bieten die umliegenden Strandlokale auch mal eine bodenständige Abwechslung auf dem Speiseplan. Aber die stimmungsvollne Stranddinners und Seefoodgrillabende machen das Wegggehen schwer. Vielleicht, wie auf Phu Quoc generell, etwas schlechteres Preis-Leistungsverhältniss wie Festland. Fühlten uns wohl (6 Tage).

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Sehr positiver Eindruck
Die Anlage ist ausgesprochen schoen und gepflegt. Leider wurde waehrend unseres Aufenthaltes die Anlage gerade erweitert mit dem Bau eines weiteren Hotelgebaeudes, resultierend in doch recht erheblichen Baulaerms.

10/10 – Hervorragend

Thomas, Schweiz

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zur Erholung nach einer Vietnam - Reise
Das Hotel verfügt über sehr freundliches, hilfsbereites Person; der SPA Bereich (Massagen) sind super; die jeweiligen Diner sind vielseitig und das Frühstücksbuffet ist reichhaltig und ausgezeichnet! Während unserem Aufenthalt war es tagsüber sehr windig; leicht störend beim Frühstück. Das Hotel liegt ausserhalb vom Zentrum; ein unentgeltlicher Hotelbus fährt oft ins Zentrum. Die Strandpläzte sind grosszügig angelegt, teilweise unter Palmen! Der Strand ist sauber, gepflegt. Dies trifft auch auf den Pool zu.

10/10 – Hervorragend

Alex, Ottawa

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Februar 2024

10/10 – Hervorragend

Mousab

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing resort with amazing staff and fantastic service
Aufenthalt von 4 Nächten im März 2024

10/10 – Hervorragend

Wing Han Christine

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service. The staff were helpful and attentive. Highly recommended.
Aufenthalt von 6 Nächten im Februar 2024

10/10 – Hervorragend

Ho Ming

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everyone carries a smiling face. They pamper us into a state of total relaxation. The beach is wonderful. We can order drinks anywhere at pool and beach. A letter from the manager is very warm to us. An almond cake and cookies are amazing. Efforts of pest control are noticeable.
Aufenthalt von 2 Nächten im Februar 2024

10/10 – Hervorragend

Jaeseog

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 7 Nächten im Januar 2024

10/10 – Hervorragend

Linn

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The personnel is amazing and make your stay really comfortable! Best beach and hotel in the area!
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sam am 27. Jan. 2024
Dear Linn,Bonjour! Xin Chao!Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud to know you were satisfied with our genuine service.We appreciate your kind recommendation, and we look forward to welcoming you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Sincerely,Shamir Gubot EsperaGuest Expérience ManagerLa Veranda Team

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best hotel we’ve ever stayed at
We absolutely loved our stay at this gorgeous and harmonious hotel! Every aspect was perfect - lovely room, beautiful garden, stunning location right by the hotel’s own private beach. We lounged there every single day - and with white sand, clean beach and lovely calm water - why not? The breakfast was amazing and so was all off the staff we meet - everyone was so welcoming, friendly and helpful. If you want a place to stay where everything is well taken care of and you can just sit back and relax - this is it! After visiting places like Ho Chi Minh City and Hanoi, this was the perfect place for ultimate relaxation. Thank you to all the staff who made our honeymoon such a memorable experience! We already miss it and will definitely come back! 10/10.
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Sam am 27. Jan. 2024
Dear Anonymous,Bonjour! Xin Chao!Thank you for your personal feedback regarding your recent visit here in La Veranda Resort MGallery Hotel Collection.We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary.Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our guests with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays.Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another memorable stay!Bien à vous,La Veranda Team

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel and staff.
great hotel on a nice beach where staff are always trying to make your stay enjoyable. Beds could be a little more comfortable. Staff were absolutely fantastic and we look forward to visiting again.
Aufenthalt von 9 Nächten im Dezember 2023
Antwort von Sam am 27. Jan. 2024
Dear Michael,We very much appreciate your comments regarding your stay at the La Veranda Resort Phu Quoc - MGallery Collection. It is great to see your positive ratings in most of the areas. I have also noted that you're not entirely satisfied with the bed during your stay. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Thank you again for taking the time to share your experience, and we are looking forward to welcoming you again. Sincerely,Shamir Gubot EsperaGuest Experience ManagerLa Veranda Resort MGallery Collection

10/10 – Hervorragend

Raymond

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful hotel, beach, and pool. Nice restaurant with a great breakfast buffet. Very friendly staff with great recommendations and very helpful. Really enjoyed my stay here.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Sam am 19. Nov. 2023
Dear Raymond,Bonjour! Xin Chao!We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea.La Veranda MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us.Your kind review will inspire our team to continuously strive to provide excellent service to our guests.Once again, thank you for your kind words, and we do hope to welcome you to your next tranquil holiday on the Pearl Island.Bien à vous,La Veranda Team

10/10 – Hervorragend

Amy

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
La Veranda was the best property I stayed at while my three weeks in Vietnam. I am definitely recommending this to friends and if I return to the island, I will stay here the staff was above and beyond friendly. Sam, from guest relations made me feel so welcome from the onset of my visit. Luan also made me feel very welcome in explaining the property amenities. I pre-planned a massage and that was an amazing way to start my visit. I didn’t feel like I needed to leave the resort as the beach and pool were so lovely and quiet. The beach waters were safe and I knew the beach staff was looking out. The breakfast buffet was very good, I enjoyed the maid to order eggs and pancakes. The pastry section was very good being a solo traveler. I appreciated how extensive the in room dining menu was and how excellent the food tasted. I didn’t want to leave this property. Everything exceeded my expectations.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Sam am 25. Okt. 2023
Dear Ms. Amy, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that La Veranda Resort Phu Quoc - MGallery was the best property during your three weeks in Vietnam and that you are recommending us to friends. Your kind words about our staff, amenities, beach and pool, breakfast buffet, and in-room dining menu truly make us proud. We are really delighted to share your feedback with the rest of the team specially to Sam and Luan, as it will serve as encouragement to strive for excellence.At La Veranda Resort Phu Quoc - MGallery we strive to make every stay a unique and memorable experience. We take great pride in exceeding our guests’ expectations and are very pleased to hear that we have achieved this goal for you. Once again, thank you for your kind words about our services and we look forward to welcoming you back soon.Best Regards, Shamir EsperaGuest Relations OfficerLa Veranda Resort Phu Quoc - MGallery

10/10 – Hervorragend

Michael, Omaha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I have stayed at La Veranda many times. The staff makes the stay perfect.
Aufenthalt von 4 Nächten im Juli 2023

10/10 – Hervorragend

Aleksios

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel! Every little detail has been attended to; rooms are stylish and spotlessly clean; the staff is extremely attentive, professional, and helpful; the beach is great, clean, and convenient
Aufenthalt von 3 Nächten im Januar 2023
Antwort von La Veranda Team am 2. Feb. 2023
Dear Mr. Aleksios,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Hervorragend

kim

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is easily the best hotel on phu quoc. It is beautifully styled in a French colonial look, it has its own spacious beach area and pool. A great gym and free daily yoga with a wonderful Vietnamese teacher The staff are fantastic, the food is great. If you want to switch off and enjoy some peace and quiet this is the place for you. Please do tip the staff the average wage is $30 a week they work 6 days!! A couple of dollars goes a long way!
Aufenthalt von 12 Nächten im Januar 2023
Antwort von La Veranda Team am 27. Jan. 2023
Dear Ms. Kim,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Hervorragend

Jorgen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best hotel experience ever!
We had a wonderful experience at this hotel and didn’t want to leave. I cannot come up with a single thing with this hotel that is not perfect. It might be seen as highly priced but it is not considering the standard and everything that is included in the price. The transport to the airport is included, sun beds at the beach are included. There are afternoon teas with a wonderful assortment of drinks and snacks a couple of times per week. There are also wine evenings serving wonderful wines a couple of times per week, everything included in the price. Everyone in the staff must have been hand picked as they are so friendly and in a very genuine way. The gardeners will greet you in the morning, the cleaners, the reception, staff in restaurant are all so nice and helpful! The driver picking you up at the airport with a fresh towel and a bottle of water- also so friendly and helpful. Breakfasts are incredibly good. So much tropical fresh fruits and everything else anyone could ever wish for. All served with a wonderful view of the ocean and green garden of the hotel. The hotel rooms are very clean and comfortable. When you walk to the beach the staff will quickly fix the sunbed for you with a mattress, towel and umbrella. The gym was well equipped and clean and open from early morning to late evenings. . There is a yoga class every morning. My wife had the best massage in her life at the hotel. If you are going to Phu Quoc then stay at this hotel.
Aufenthalt von 5 Nächten im Januar 2023
Antwort von La Veranda Team am 18. Jan. 2023
Dear Mr. Jorgen,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Hervorragend

Komura

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
部屋はとても清潔で、快適でした。プライベートビーチも居心地がよく、贅沢な時間を過ごせました。
Antwort von La Veranda Team am 31. Dez. 2022
小村さん、ボンジュール!シンチャオ!M ギャラリー コレクション - ラ ベランダ リゾートをご利用いただき、誠にありがとうございます。植民地時代のインドシナでは、サービスは芸術形式として珍重されていました。細部にまでこだわることで、過ぎ去った時代からこの芸術を復活させるために最善を尽くしています。私たちの本物のサービスに満足していただけたことを誇りに思います。私たちはあなたの親切な推薦に感謝し、M ギャラリー コレクション - ラ ベランダ リゾートに再びお迎えできることを楽しみにしています。Bien à vous、ラベランダチーム

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
An amazing hotel with excellent customer service
Aufenthalt von 6 Nächten im November 2022
Antwort von La Veranda Team am 22. Nov. 2022
Dear Valued Guest,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,

10/10 – Hervorragend

Cindy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We were there for two nights with our daughter and her husband. We stayed at the beachfront suites. The rooms and facilities were clean and well maintained. Loved that we were just a few steps from the sand and can hear the waves. Beach was really nice. Wish we could’ve stayed longer. Maybe next time.
Aufenthalt von 2 Nächten im November 2022
Antwort von La Veranda Team am 14. Nov. 2022
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Hervorragend

Cindy

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
We really enjoyed our stay. The property is beach front and very clean. We will definitely stay there again the next time we are in Phu Quoc!
Aufenthalt von 2 Nächten im November 2022
Antwort von La Veranda Team am 14. Nov. 2022
Dear Mrs. Cindy,Bonjour ! Xin Chao !Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort.In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service.We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury.Bien à vous,La Veranda Team

10/10 – Hervorragend

Stephen

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great getaway place off the beaten track. Excellent staff well trained.
Aufenthalt von 3 Nächten im Juli 2022
Antwort von La Veranda Team am 4. Aug. 2022
Dear Mr. Stephen. Bonjour ! Xin Chao ! Thank you very much for sharing your thoughts of MGallery Collection - La Veranda Resort. In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We appreciate your kind recommendation and we look forward to welcome you back to MGallery Collection - La Veranda Resort for another memorable stay in the finest of French-Indochine luxury. Bien à vous,

10/10 – Hervorragend

Moki, San Francisco

Aufenthalt von 1 Nacht im Mai 2022

8/10 – Gut

Christophe

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
One of the best Boutique Resortson PQ
This was our second stay and yet again we were impressed. Strengths: Price repositioning due to Covid, making this an unbeatable offer. The chef in the restaurant is the secret weapon - offering superb quality and refined meals. Welcome drink is of a high standard Villa's are spacious, and anti mosquito measures available (as you literally live in a jungle) Swimming pool is cozy - well maintained Service is splendid Area's of improvement: Nothing special or lacking, but unfortunately the beach is currently destroyed due to tidal impact while this will be fixed due time. Not under La Veranda control is the next door local resort playing loud music and the construction on the other side. Breakfast is "a la carte" and OK, albeit it lacks a bit of refinement vs the Restaurant experience As a total experience, this is a 4 on 5 star great score in troublesome times. Keep it up !
Aufenthalt von 1 Nacht im März 2021
Antwort von Enzo am 19. Apr. 2021
Dear Chirstophe, Xin Chao! Bonjour! Thank you so much for your loyalty and for your great review about your stay in La Veranda Resort Phu Quoc - MGallery Collection. MGallery Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course knowing that you truly enjoyed your stay is very rewarding for all of us. Indeed it is great to see your positive ratings in most of the areas. However, I have also noted that you're not entirely satisfied with the a la carte breakfast. If you have some specific points you would like to share with me about what were your expectations, I would love to hear them. Anyway, your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next "wonderful" holiday in Pearl Island. Cordialement, La Veranda Team

10/10 – Hervorragend

Helen

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing stay in lovely resort
Really loved our stay at La Veranda - a lovely resort with beautiful gardens. Hope the beach reclamation continues to keep beach presentable. Great service and caring manager Enzo who checked in with guests everyday on at least one occasion.
Aufenthalt von 7 Nächten im Februar 2021
Antwort von Enzo am 29. Sept. 2021
Dear Helen, Xin Chao! Bonjour! Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea. We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc. Kind regards, La Veranda Team

10/10 – Hervorragend

KOCHIYAMA

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Dezember 2020
Antwort von Enzo am 22. Feb. 2021
Dear KOCHIYAMA, Bonjour! Xin Chao! It was a pleasure for us to be your host during your stay in Phu Quoc and are happy to see that we managed to create a perfect stay for you. Your appraisal is much appreciated, especially your kind words on our great service it will be shared with the entire La Veranda team much to their enjoyment. Thank you again for taking the time to share your experience, and we are looking forward to welcome you again. Kind regards, La Veranda Team

10/10 – Hervorragend

Steven, Ho Chi Minh City

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We had a great stay at La Veranda over the Christmas holiday. The facility is top notch and the beach is beautiful. Most of all the staff, everyone from management, to reception, to F&B, to housekeeping, to grounds and security was friendly, proficient, and genuinely focused on making our stay as comfortable and pleasant as possible.
Aufenthalt von 4 Nächten im Dezember 2020
Antwort von Enzo am 22. Feb. 2021
Dear Steven, Xin chao! Bonjour! Thank you so much for this great review, we are delighted to see that your enjoy so much your Phu Quoc getaway in La Veranda Resort MGallery Collection! In colonial-era Indochine, service was prized as an art form. We try our best to resurrect this art from a bygone era by focusing on the finer details and we are proud that to know you were satisfied with our genuine service. We're sure that this wonderful feedback will motivate us to strive harder for providing the best service for our customers. Once again, thank you for staying with us and we look forward to welcome you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 – Hervorragend

SHOZO

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
熱帯植物の緑に溢れたコロニアル調ホテル
熱帯植物が溢れる森のような庭の中に泊まるのが楽しいホテル。森を抜けると白いビーチが待っています。木の温かみがあるバーやライブラリーもあるアットホームなコロニアル調の石造りの家で静かに時間を過ごせます。ホテルの近くにはフレンチコミュニティやアイリッシュバーなどもあります。惜しむらくは夜の隣のホテルの浜辺のDJがちょっと。
Aufenthalt von 2 Nächten im Dezember 2020
Antwort von Enzo am 23. Feb. 2021
Dear SHOZO, Xin chao! Bonjour! What a pleasure it is to read your wonderful review ! We thank you so much for sharing your experience with other fellow travellers here regarding your experience at our hidden oasis. We are pleased to read that you enjoyed your wedding anniversary trip in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection , and once again, thank you for your nice comments! Bien cordialement, La Veranda Team

8/10 – Gut

michae c

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good Place To Relax
Nice and quiet resort with a lot of trees and plants. Staffs are friendly and helpful. Very short walk to the beach and swim there where the water is clean and calm. My room is a bit small with a queen size bed otherwise everything is perfect. The bed is comfortable and the balcony size is good. Just a short ride to the night market, my favorite sea food restaurant Xin Chao and the airport. You can walk easily to the King Kong supermarket to buy snacks and drinks. Buffet breakfast is good with many varieties and sitting area is very comfortable . The TV channels are ok but not the best and I wish the TV screen can be larger. I was there on Christmas eve and I received a little gift from the hotel. That is very nice.
Aufenthalt von 1 Nacht im Dezember 2020
Antwort von Enzo am 22. Feb. 2021
Dear Valued guests, Xin Chao! Bonjour! What a pleasure it is to read your wonderful review on Hotel.com! We thank you so much for sharing your experience with other fellow travelers here regarding your experience at our hidden oasis. We are pleased to read that you enjoyed your stay with us in our hotel and the rest of our services. Please rest assured that your great comment will be shared with our colleagues who will be very motivated. Regarding your feedback on the TV, I'm sorry to hear that you didn't have the best experience. We are currently investing in the refurbishment of our rooms and we will have soon the most up to date equipment. Larger TV are available in our highest room category. We look forward to another opportunity to host you at La Veranda Resort Phu Quoc - MGallery Collection. Bien cordialement, La Veranda Team

10/10 – Hervorragend

Jeppe

Aufenthalt von 6 Nächten im Oktober 2020

10/10 – Hervorragend

Christophe

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A rating re-confirmed
Despite poring rain, we had a great get-away weekend as the overall service and quality of dishes was outstanding. The rooms are obviously a highlight and the colonial setup a gem. We had however some issues with a faulty old airco but the resort provided the possibility for an upgrade to a villa. Overall, we can highly recommend this place as being very convenient and of high standards
Aufenthalt von 2 Nächten im Juli 2020
Antwort von Enzo am 29. Sept. 2021
Dear Christophe, Bonjour! Xin Chao! We are delighted to receive a positive review from you, thank you. We’re thrilled that our upgrade had fulfilled your enjoyment. Our owner, Madame Catherine used her fondest memories as inspiration for its décor and all the little details you see around your room. Her intention was for all our valued guests to make their memories while in La Veranda, as she once did. Ensuring our guest’s comfort is the core of what we do and we are glad that we were able to meet your expectations and offering a real MGallery Magnifique journey. We are looking forward to welcoming you back to our mansion by the sea surrounded by lush tropical gardens, for another amazing vacation with us. Bien à vous, La Veranda Team

10/10 – Hervorragend

Dhini, Hanoi

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The resort is beautifully decorated, best location to the sea dan the staffs are so helpful. They go to extra length to accomodate guess satisfaction. They upgraded our room free charge. Best services, complimentary airport transport both ways, complimentary transport to Sao Beach and amazing Welcome Drink. I definitely would like to come back again. One more thing, they have the best Gourment restaurant for dinner.
Aufenthalt von 3 Nächten im Juli 2020
Antwort von Enzo am 29. Sept. 2021
Thank you very much for your loyalty and sharing your wonderful comments, we are happy to read know that you had you had an overall great experience in our mansion by the sea. We are humbled by your kind words on our location, our rooms, our swimming pool and our staff, rest assured that we will share to the team for the purpose of inspiring them to continuously strive hard in achieving excellence. Thank you for your ongoing supports and we are looking forward to be at your service again on your next trip to Phu Quoc. Kind regards, La Veranda Team

10/10 – Hervorragend

Daniella

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paradise
Truly a spectacular stay — the hotel staff were all wonderful, the beach + pool are lovely, the food is great, the rooms are airy and light and very comfortable, the spa was lovely, I could go on and on. Highly recommend, couldn't find a single fault with the place and absolutely will be coming back.
Aufenthalt von 4 Nächten im März 2020
Antwort von Enzo am 29. Sept. 2021
Dear Daniella, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery by Sofitel is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on the Pearl Island. Cordialement, La Veranda Team

10/10 – Hervorragend

Margaret

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Lovely hotel.
Superb hotel, staff great AOM on front desk provided great service with flight disruption. Spa excellent, Mr Trung yoga classes and spa treatments were perfect. Food in the hotel was very good with local restaurants if you want to eat out.
Aufenthalt von 5 Nächten im März 2020
Antwort von Enzo am 29. Sept. 2021
Dear Margaret, Bonjour! Xin Chao! Thank you for your personal feedback regarding your recent visit here to La Veranda Resort MGallery Sofitel. We are very happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 – Hervorragend

jennifer

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
French colonial fusion of delight
I felt like I’d been transported back in time to a gentler world cushioned by good manners, respect and an eye for detail. From the complimentary drinks upon arrival and departure, a lemon sorbet by the pool to an evening chocolate delivered with a smile.
Aufenthalt von 1 Nacht im März 2020
Antwort von Enzo am 29. Sept. 2021
Dear Jennifer, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island. Cordialement, La Veranda Team

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Helt fantastisk
La Veranda er det skønneste chamerende resort, hvor beliggenhed,service og mad går op i en højere enhed. Trods mange resorts på Phu Quoc's Long Beach oplever man en fred og idyl hos La Veranda, der er helt unik. En sand perle, der får vores varmeste anbefalinger.
Aufenthalt von 5 Nächten im Februar 2020
Antwort von Enzo am 29. Sept. 2021
Dear Anonymous, Bonjour! Xin Chao! We very much appreciate your time spent sharing your “magnifique” experience at our oasis by the sea. MGallery Hotel Collection is designed to bathe our guests in luxury and the French Art de Vivre, with our legendary hospitality and our culinary excellence, and of course, knowing that you truly enjoyed your stay is very rewarding for all of us. Your kind review will inspire our team to continuously strive to provide excellent service to our guests. Once again, thank you for your kind words, and we do hope to welcome you for your next tranquil holiday on Pearl Island. Cordialement La Veranda Team

10/10 – Hervorragend

Anna, Tokyo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
欧米人の多い、落ち着いた雰囲気のリゾートです。大きすぎず、静かで、とても気持ちいい滞在でした。 プライベートビーチも、ホテルゲストのみの利用なのでゆったり。チェアの間隔もゆったりしています。海側から振り返ってみると、左右別のホテルのビーチは混み合っていて、別の空気が流れているようでした。 大人のリゾートですが、レストランには子供用チェアもあり、皆さんとても優しくしてくださいました。 また訪れたいホテルです。
Aufenthalt von 2 Nächten im Januar 2020
Antwort von Enzo am 29. Sept. 2021
Dear Anna, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

10/10 – Hervorragend

Brian, Australia

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
This is probably the best hotel my family and I have ever stayed in. The staff made us feel at home right from our check in. The beach area was for hotel guests only and that limited the number of people and generated a relaxing atmosphere, unlike the hotels either side. Everything my wife and I wanted in a relaxing holiday was at our fingertips. The rooms were well decorated and clean and secluded from other rooms by the wonderfully gardens. The managers were always walking around to make sure guests were happy and all their needs were catered for. The food and restaurants were marvellous although a bit pricey, but I suppose that is worth paying for the quality. The only improvement my sons would suggest is to replace the gym equipment as it was not working. Shops are within walking distance but as you would suspect the main shopping street is very busy at night.
Aufenthalt von 7 Nächten im Januar 2020
Antwort von Enzo am 29. Sept. 2021
Dear Brian, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Regards to gym equipment, thanks for your suggestion, we did transfer the issue to the relevant department and got them checked and replaced. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 3 Nächten im Januar 2020

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Ausstattung
This area is the best i have even been. Good resort
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Enzo am 29. Sept. 2021
Dear customer, Bonjour! Xin Chao! Thank you for your feedback regarding your recent visit here to La Veranda Resort MGallery Hotel Collection. We are happy to read that you have felt our efforts in providing quality and service within our enchanted sanctuary. Our owner, Madame Catherine, purposefully designed and built La Veranda to be a family home, so we try our best to provide a home away from home for our customers with of course the touch of five-star service. That's what makes the difference between holidays and memorable holidays. Once again, thank you for staying with us and we look forward to welcoming you back very soon in our hidden haven for another “fantastique” stay! Bien à vous, La Veranda Team