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Bewertungen von Premier Inns Tolleson

2.5 out of 5
Premier Inns Tolleson
8399 W Lynwood St., Tolleson, AZ

Bewertungen

5,6
386 von insgesamt 1834 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
277 von insgesamt 1834 Gästebewertungen haben eine Bewertung von 8 - Gut" "
281 von insgesamt 1834 Gästebewertungen haben eine Bewertung von 6 - Okay" "
281 von insgesamt 1834 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
609 von insgesamt 1834 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,4/10

Sauberkeit

6,4/10

Personal & Service

4,8/10

Ausstattung

5,2/10

Zustand der Unterkunft

5,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Christopher, Fort Collins

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It's appropriate for the price and People were nice to deal with.
Aufenthalt von 7 Nächten im Mai 2024

6/10 – Okay

Heidi

Geschäftlich gereist, Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Many transients staying here. Doors slamming all night, people hanging out in the parking lot, noisy. Hardly slept at all. Filthy room with ripped up carpet and the ceiling falling down over the shower. Horrible experience.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Hello Heidi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 – Hervorragend

Donna

Mit der Familie gereist
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 9. Mai 2024
Hi Donna,Thank you for the 5-stars! Hope to see you again soon!

10/10 – Hervorragend

Lizette, Avondale

Gut: Ausstattung
It was good
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Hi Lizette,Thank you for the 5-stars! Hope to see you again soon!

10/10 – Hervorragend

Bertha

Geschäftlich gereist, Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Good customer service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 4. Mai 2024
Hi Bertha,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 – Okay

Sammy

Gut: Personal & Service
Aufenthalt von 1 Nacht im März 2024

6/10 – Okay

Sara

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Hello Sara, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Yurisa

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The rooms smelled like cigar even thought they were non-smoking rooms it was horrendous, the area wasn’t tooo bad but not a lot of things were walking distance.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Hello Yurisa, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Ricardo, Scottsdale

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
El hotel sumamente olvidado, oscuro y sucio
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Hello Ricardo, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 – Okay

brian

Mit dem Partner gereist
Gut: Personal & Service
Nice and close to desert sky amphitheater $5 Uber to show 1 mile walk back Otherwise - it’s a bed
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Hello Brian, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 – Hervorragend

Jesus

Gut: Sauberkeit
Great Great
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Hi Jesus,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 – Hervorragend

andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cool..cool
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 30. Apr. 2024
Hi Andrew,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

8/10 – Gut

marcos

Gut: Ausstattung
Really respectful
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 28. Apr. 2024
Hi Marcos,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4/10 – Schlecht

Cindi

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Ausstattung
I mean good location but sucked on being clean and safe... neighbors loud and car wash area loud...stain on carpet looked like blood, their was no microwave.
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 28. Apr. 2024
Hello Cindi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 – Gut

Catharine

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 26. Apr. 2024
Hi Catharine,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 – Ungenügend

Betty

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Yhe room smell like crack heads smoking. The tv was like a 19inch. The blankets stunk, the shampoo dispenser was dirty. They ahould of removed it if it was not in use. It look old
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 20. Apr. 2024
Hello Betty, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 – Schlecht

Vaughn

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The exterior looked like a decent place to stay for the price. Once we walked into the room it had been run down and not taken care of very well. Whoever painted got paint all over the carpet instead of having a decent chair in front of the desk, there was a fold-up chair. The bathroom was missing a bunch of tiles. There was a hole in the wall by the bathtub. The toilet took forever to flush and by the time we were leaving would not flush. The towels and wash rags have long dark hair on them and the bathroom and countertop in the bathroom had hairs on it as well so I had not been cleaned. The comforter on the bed was pretty much thin like tissue paper and there were no other blankets provided.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 19. Apr. 2024
Hello Vaughn, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

10/10 – Hervorragend

Claudia

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 19. Apr. 2024
Hi Claudia,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 – Hervorragend

ashleey

Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Mai 2024
Hi Ashley,Thank you for the 5-stars! Hope to see you again soon!

10/10 – Hervorragend

Aika

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Na
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 19. Apr. 2024
Hi Aika,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4/10 – Schlecht

Teo

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
A solid step down from a decrepit motel 6. Door lock didn’t work to get in with card. Toilet loose. No maid service or replacement towels. AC / heat didn’t work. Basically a dump. Swing by Walmart and grab a can of Lysol and some towels before you check in.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Hello Teo, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Juan

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I’m always grateful when I stayed in good places, but this was not the case. Nightmare room with carpet and TV over 30 years old, next day get a newest room but with little cockroach on it, as a guest. The place needs some love.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 14. Apr. 2024
Hello Juan, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Sergio

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Avia cucarachas en los cuartos, los baños en muy malas condiciones, inseguridad,
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 14. Apr. 2024
Hello Sergio, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 – Hervorragend

Victor

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Hi Victor,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 – Hervorragend

Claudia

Mit dem Partner gereist
Gut: Zustand der Unterkunft
Fair price , room good
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Hi Claudia, Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 – Okay

Wycliffe

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 11. Apr. 2024
Hello Wycliffe, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

David

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 11. Apr. 2024
Hello David, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Noel

Mit der Familie gereist
Verbesserungswürdig: Ausstattung
Carpet are too old
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 9. Apr. 2024
Hello Noel, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

8/10 – Gut

Jaime

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Checking in was so easy and fast! Natalia at the front desk was so amazing!! Her customer service and her willingness to help was outstanding, especially after our 5 hour drive! She was killin it up there!! Rooms REALLY need an update! We rented two rooms and both were in really bad shape. Refrigerators didn't work and both had a oders.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 9. Apr. 2024
Hello Jaime, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 – Okay

Javier

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
I booked this hotel room last minute. The only room available was clean and tidy. There was a lot of noise at night around the hotel. but other than that, my stay was good
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Apr. 2024
Hello Javier, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Thania

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was overpriced for a terrible experience. Upon walking into the room we immediately had to prop open the door because the smoke residue was so strong we had difficulty breathing. Visually, the room was revolting. The carpet was so discolored and covered in stains that we were scared to step on it without shoes. Additional we made the mistake of bringing a black light. The sheer amount of anonymous fluids in the walls, the ceiling, and even inside the fridge was beyond words.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 7. Apr. 2024
Hello Thania, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

2/10 – Ungenügend

Pearl

Mit Haustieren gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
In prison and a not so nice people woking and they try to get you for money
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 7. Apr. 2024
Hello Pearl, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Josh

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Worst neighborhood in Arizona Police came multiple times through the night Hellish experience.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 6. Apr. 2024
Hello Josh, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

8/10 – Gut

German

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
All in general was ok
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 5. Apr. 2024
Hi German,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

4/10 – Schlecht

Fernando

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 5. Apr. 2024
Hello Fernando, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 – Hervorragend

linsay

Gut: Sauberkeit und Zustand der Unterkunft
Love it here!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 5. Apr. 2024
Hi Linsay,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

6/10 – Okay

Tadashi

Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 21. Apr. 2024
Hello Tadashi, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

10/10 – Hervorragend

Martha

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 5. Apr. 2024
Hi Martha,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

10/10 – Hervorragend

Leydi

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 31. März 2024
Hi Leydi,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

8/10 – Gut

Corwin

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
I enjoyed it cause we were tired and there were dining available walking distance and very comfortable.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 28. März 2024
Hi Corwin,Thank you for the wonderful review and for taking the time to share your feedback. Our priority is customer service, and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

2/10 – Ungenügend

Adelin

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 28. März 2024
Hello Adelin, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

2/10 – Ungenügend

Stephanie

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Unorganized, tv didn’t work - Incompetent staff - Got a refund and left! Never again
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 28. März 2024
Hello Stephanie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.

10/10 – Hervorragend

Antoinette

Gut: Sauberkeit
Like
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 24. März 2024
Hi Antoinette,Thank you for the 5-stars! Hope to see you again soon!

2/10 – Ungenügend

Ellen

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Pictures on website were of a nice looking room. This room was bare. It had 1 very thin blanket nothing to make the room appealing. There was mold in the shower. The bed was old and lumpy. There was an armed guard and checkin was through a bullit proof glass. DON'T STAY HERE!!!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 24. März 2024
Hello Ellen, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 – Schlecht

Patricia, Seattle

Verbesserungswürdig: Sauberkeit
Place not that great but cheap
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 24. März 2024
Hello Patricia, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 – Okay

Robert

Gut: Personal & Service
Clean and reasonable price
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Hello Robert, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 – Schlecht

Michael

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very dirty and Sheets weren’t changed when we arrived
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Hello Michael, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

6/10 – Okay

Rodney

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
It was your average cheap hotel. But at least it was clean.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Hello Rodney, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

4/10 – Schlecht

Edick

Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Hello Edick, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve. We hope you can give us a second chance soon.

2/10 – Ungenügend

Rodolfo

Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Hello Rodolfo, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we will share your concerns with our team to help us improve.