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Bewertungen von Homewood Suites by Hilton Phoenix Airport South

3 out of 5
Homewood Suites by Hilton Phoenix Airport South
4750 E Cotton Center Blvd, Phoenix, AZ

Bewertungen

9,2

Wunderbar

212 von insgesamt 285 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
44 von insgesamt 285 Gästebewertungen haben eine Bewertung von 8 - Gut" "
11 von insgesamt 285 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 285 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
14 von insgesamt 285 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,4/10

Personal & Service

9,4/10

Ausstattung

9,6/10

Zustand der Unterkunft

9,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Curtis

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ample space. Friendly and helpful staff!
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Michael G.

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For the most part, things were great. Kyndall at the front desk was super nice and helpful. She could tell we were exhausted and did everything she could to make our check in smooth and fast. Overall, would recommend.
Aufenthalt von 6 Nächten im Mai 2024

10/10 – Hervorragend

Charles

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
From the moment we walked in throughout our stay, the entire staff were friendly and helpful and made our stay very comfortable. Would definitely come back when we’re in the area.
Aufenthalt von 2 Nächten im März 2024

6/10 – Okay

Valerie, Newburyport

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
An ok hotel… somewhat tired. An old fashioned shower curtain instead of updated glass shower door - apparently typical of many Hilton properties but a real negative for us.
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Veronica, Wakefield

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Homewood by Hilton is always a great choice! Our room was spacious with very comfortable beds. We loved having a living room and a kitchen! The pool and the hot tup were amazing. The hotel was super clean. Staff was very kind. The breakfast was delicious with options for everyone. The location of the hotel is very convenient. Super close to the Phoenix Zoo and the Dessert Botanical Gardens. There are lot's of dining option just 5 minutes away. We loved eating at the Panda Express nearby. Overall, very happy with our stay!
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

Michael

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were friendly and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. März 2024
I will pass along your kind words to my staff! We are all excited you enjoyed your stay!

8/10 – Gut

zoey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
No thank you
Aufenthalt von 1 Nacht im März 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. März 2024
Thank you for staying with us!

10/10 – Hervorragend

Chelley, Tustin

Mit dem Partner gereist
Gut: Zustand der Unterkunft
great place to stay while going to an angels spring training game!
Aufenthalt von 3 Nächten im März 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 10. März 2024
Thanks for staying with us!

10/10 – Hervorragend

Kenji

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 10. März 2024
Thanks for staying with us!

10/10 – Hervorragend

Nadia

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Easy check-in, clean rooms and an amazing breakfast spread!
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 10. März 2024
Thanks for staying with us!

10/10 – Hervorragend

Rea

Gut: Zustand der Unterkunft
The staff were friendly and helpful.
Aufenthalt von 4 Nächten im Februar 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. Feb. 2024
I appreciate your great review! Thanks for staying with us!

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnite fir PHX
Staff took great care of us. Just miss the welcome reception we enjoyed there at our last stay. Overnite desk mgr ordered us a Lyft driver because their hotel shuttle driver did not show up for work. That’s the kind of service I look for when we travel. Our overnite stay was only for the shuttle service to PHX so glad they could come thru for us.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Shannon D. Hubbard - Guest Services Manager am 10. Jan. 2024
I am certainly glad we were able to help! Thanks for staying with us and see you next time!!

10/10 – Hervorragend

Sharon

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Convenient airport pickup. Clean and nice hotel with great breakfast
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 20. Dez. 2023
We are glad you enjoyed your stay! Thanks again for staying with us!

10/10 – Hervorragend

Scott

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly place to stay in Phoenis
The front desk was very helpful in giving us directions to places and answered all of our questions.
Aufenthalt von 1 Nacht im November 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 22. Nov. 2023
I am glad we could help! Thanks again for staying with us!

10/10 – Hervorragend

vicki

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We always love Homewood Suites......nice to have our own roomy apartment with full kitchen......airport shuttle is always appreciated and you can't beat the wonderful evening meal and full breakfast........the saddest part is checking out......
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 13. Nov. 2023
Thank you for the great review, Vicki! We are glad you enjoyed your stay, and the only thing good about leaving, is it gives us a chance to see you next time!

10/10 – Hervorragend

Andrew

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Oktober 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 25. Okt. 2023
Thank you for the great score. I'm glad we enjoyed your stay.

10/10 – Hervorragend

Robert, Lompoc

Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 23. Okt. 2023
Thanks for the great score! I am glad you enjoyed your stay and can't wait till you visit us again!

10/10 – Hervorragend

Jaime

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 3. Nov. 2023
Thank you for the great review! I am glad you enjoyed your stay and can't wait to your next visit!

10/10 – Hervorragend

Tracey, Chicago

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was extremely nice! Complimentary breakfast was the best! Very friendly staff! Our sweet was just perfect! Will be booking here every chance I get 😍
Aufenthalt von 4 Nächten im August 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 13. Sept. 2023
I told the staff about your heart eyes emoji! We are all excited you enjoyed your stay and can't wait to see you next time!

10/10 – Hervorragend

Jonelle

Aufenthalt von 2 Nächten im August 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 23. Sept. 2023
Thanks for your great score!!

10/10 – Hervorragend

Patricia

Aufenthalt von 1 Nacht im August 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 13. Sept. 2023
Thank you so much Patricia!

4/10 – Schlecht

Erika

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Ok, but the basics are overlooked.
The front-desk professional started our stay off right - we got in late and she was very quick and friendly. We went to sleep, but when we got up in the morning - once already in the shower it was discovered that the big bottles of shampoo and conditioner mounted to the wall were totally empty - that had to have taken more than just a day to happen. Alos, there were not enough towels which required another trip to the front desk. On a time crunch I couldn't reshower so it was not great. We just wanted the bare minimum on our short stay and these little, but very big misses, really made for a stressful morning.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Shannon D. Hubbard, Guest Services Manager am 27. Juli 2023
I appreciate your feedback and apologize for all of those missing items. That is not normally what happens, but I will let housekeeping know that we did miss filling that room. Please email me directly at shannon.hubbard@hilton.com any further questions or issues. Thanks again for staying with us!

10/10 – Hervorragend

Susan

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
There is a lot of construction in the area right now. The Lyft driver negotiated with no problem though. Easy walk to several fast food eateries.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 20. Juli 2023
Thank you for staying with us! See you next time!

10/10 – Hervorragend

Jeff

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
My go to place in Tempe
As always, enjoy staying here. Very friendly staff, awesome breakfast bar, very clean rooms, many amenities, pool area is amazing and it’s very quiet.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 12. Juli 2023
We are always happy to have you here! Thanks for staying with us and see you next time!

10/10 – Hervorragend

dulaya

Aufenthalt von 1 Nacht im April 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 10. Mai 2023
Thanks for the great review!

4/10 – Schlecht

Michael

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Komfort des Zimmers
Cold showers
No hot water in the morning.
Aufenthalt von 1 Nacht im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 28. März 2023
My apologies for the maintenance issue with the cold water. My system was strained because of the occupancy levels, so it affected the water available. I will add 20,000 points to your Hilton Honors account for the inconvenience. Thanks again for staying with us!

4/10 – Schlecht

Mariela

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Zustand der Unterkunft
Our room had no hot water! My kids and I had to shower with freezing water because the hotel could not fix it. We were not moved to another room because they were all booked. I would like a refund because not having hot water is unacceptable.
Aufenthalt von 1 Nacht im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 20. März 2023
I apologize for the water issues. When we talked at the desk before you left, I gave you half off your stay to accommodate for the issues. Thanks for staying with us and we hope this does not deter you form staying with Homewood Suites in the future.

10/10 – Hervorragend

Sara

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great hotel with nice big room and nice pool
Aufenthalt von 1 Nacht im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 17. März 2023
Thanks for that great review! I am happy we could be of service!

2/10 – Ungenügend

Michael

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 5 Nächten im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 17. März 2023
I am sorry we were not able to meet your expectations during your stay. I hope this not sour you from Homewood as a whole. Thanks for staying with us.

2/10 – Ungenügend

Jacqueline

Aufenthalt von 1 Nacht im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 10. Mai 2023
Thank you for staying with us . What was it about your stay that you did not enjoy? Your feedback will help us better serve our guests in the future.

2/10 – Ungenügend

Michelle

Aufenthalt von 1 Nacht im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 5. Apr. 2023
Thank you for your feedback. If you could give me some details about what made your stay a "1", it may help improve our service for the next guests. Thanks again for staying with us and I look forward to your reply.

10/10 – Hervorragend

Emily

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is a fantastic property for families, especially those with young children, as the bedroom has its own door (so baby can go to sleep early than the parents). The room itself is amazing, almost like a studio or 1-bedroom apartment, complete with kitchen (with dishes/utensils), small dining table and full tub and shower in the bathroom. It's clean, modern and cozy inside. Staff was friendly and helpful. Breakfast runs until 10 a.m. and is great. Can't recommend this place enough!!
Aufenthalt von 2 Nächten im März 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. März 2023
Thanks so much for your great review!

10/10 – Hervorragend

Julia

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great front desk staff.
Aufenthalt von 2 Nächten im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 5. März 2023
I am happy we could make your stay a great one! Comr back and see us real soon!

10/10 – Hervorragend

Nathaniel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice place. Very quiet rooms. Great staff. Fabulous breakfast.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 26. Feb. 2023
I am excited to hear you enjoyed your stay! Come back and see us again!

8/10 – Gut

Hosam, TOMS RIVER

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is nice and clean. looks like it was remodeled recently. only things we did not like is the bathroom sink is outside the tub and toilet area and the bed comforter was not good.
Aufenthalt von 4 Nächten im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 16. Feb. 2023
Thanks for your review! We are currently updating are comforters, so our apologies if you got a past dated one. Next time you come thru, we should have all new ones!

10/10 – Hervorragend

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Short stay.
Short trip with late check-in and early departure. Phoned ahead of time about late check-in, no problem upon arrival. When I arrived, I arranged for shuttle to airport for the next morning - no problem. Staff was friendly and professional. Would stay there again.
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 16. Feb. 2023
We are happy we could be of service!

10/10 – Hervorragend

holly

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. März 2023
Glad we could make your stay fantastic

2/10 – Ungenügend

Robert

Aufenthalt von 1 Nacht im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. März 2023
I'm sorry to see you did not enjoy your stay. Next time let us know before you leave, and we'd be happy to help.

10/10 – Hervorragend

Crissy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was friendly and rooms were very clean and had great amentities!
Aufenthalt von 1 Nacht im Februar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 6. Feb. 2023
I am glad you enjoyed your stay! Thanks for staying with us and we can't wait to welcome you "Home" again soon.

10/10 – Hervorragend

Gary

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Overnite
Stayed overnite for an early flight next day. Found out shuttle van was broke down but front desk clerk had already booked us a Lyft ride which was on time for us. Very nice welcome salad and snack bar with complimentary wine and beer. Stayed open a few minutes longer for us to take advantage of it. Clean and well maintained. Would use this property again. Caution is there is not much available to eat nearby
Aufenthalt von 1 Nacht im Januar 2023
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. Jan. 2023
Thanks, Gary! I am glad you enjoyed your stay! Safe travels and see you next time!

10/10 – Hervorragend

Elaine, Lemon grove

Aufenthalt von 1 Nacht im Dezember 2022

10/10 – Hervorragend

Maria

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2022
Antwort von Shannon D. Hubbard - Guest Services Manager am 16. Aug. 2022
Thanks Maria! It makes us happy when we get 10's! Thanks again for staying with us!

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Juli 2022

10/10 – Hervorragend

Ronald

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great Room, good location, very enjoyable stay. Only possible problem was the hotel layout was a little confusing.
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Shannon D. Hubbard- Guest Services Manager am 30. Juli 2022
Thanks for staying with us and for the review. Letr me know next time you're here and I'll see if I can help with the layout!

10/10 – Hervorragend

Elaine, Lemon grove

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I love this hotel each stay is top notch! Very clean and the staff are very accommodating with your needs, highly recommended and will be the only hotel my family and I stay during a trip to Arizona.
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Shannon D. Hubbard - Guest Services Manager am 14. Juli 2022
I am glad you enjoyed your stay! We appreciate your kind words and look forward to seeing you again!

10/10 – Hervorragend

Armando

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Recommend and would stay again!
One night stay, but very friendly staff! Lisa was especially nice! She actually went out of her way to get a snack for my kids for no reason at all but by the kindness of her heart. That meant a lot!! Would definitely recommend and would stay again! Room was clean and spacious!
Aufenthalt von 1 Nacht im Juli 2022
Antwort von Shannon D. Hubbard - Guest Services Manager am 14. Juli 2022
Thanks Armando! Come back and see us again!

10/10 – Hervorragend

Phillip

Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Amy, Waynesboro

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This was a great property for our brief stay near the airport. They must have great management, very professional and friendly and spotlessly clean. Shuttle was convenient from airport, and they even took us to dinner and paid for our Lyft back to the airport when the shuttle was busy with another guest drop off. Very clean spacious suite with kitchen. Pool area was clean and towels available. Breakfast was very convenient. There are a few eating places next door but not much else around. Urban Bricks was a great lunch spot. We were hoping to have a pharmacy or grocery store nearby but closest we came to finding a place to buy travel stuff was a local Dollar Tree. Overall, highly recommend.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Shannon D. Hubbard - Guest Services Manager am 22. Juni 2022
Thanks for staying with us and for your great review! We are glad you enjoyed your stay and cannot wait to welcome you home again soon!

10/10 – Hervorragend

Joellen

Aufenthalt von 1 Nacht im Juni 2022

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Shannon was amazing, very helpful
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Shannon D. Hubbard - Guest Services Manager am 11. Juni 2022
I appreciate your kind words! Enjoy your summer!!