Außenbereich

Bewertungen von Hampton Inn Phoenix-Midtown-Downtown Area

2.5 out of 5
Hampton Inn Phoenix-Midtown-Downtown Area
160 W Catalina Dr, Phoenix, AZ

Bewertungen

8,8

Hervorragend

556 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
301 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 8 - Gut" "
82 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 6 - Okay" "
37 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
24 von insgesamt 1000 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,0/10

Sauberkeit

9,2/10

Personal & Service

7,8/10

Ausstattung

8,6/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im August 2019
Antwort von . am 8. Aug. 2019
Thank you for the 4 stars! Cordially, Eric Mackler General Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Guter Anschluss an Sky-Metro. Guten Frühstück.

8/10 – Gut

Leasa

Mit der Familie gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Carpet seemed dirty. Had to pay to park at the hotel!!!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 26. Mai 2024
Leasa,Thank you for letting us know about your stay. We are working to make improvements to our property in order to address the issue you faced. Additionally, while there is a cost to park, we aim to provide the most affordable parking in our area. We hope this does not deter you form staying with us in the future.

10/10 – Hervorragend

John, San Tan Valley

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 26. Mai 2024
John,Thank you for taking the time to review us. We are glad to hear you enjoyed your stay and hope to see you again soon!

8/10 – Gut

Emmit

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Management am 23. Mai 2024
Emmit,Thank you for the positive review. We aim to make sure every stay is excellent and hope to have the chance to make your next stay perfect.

10/10 – Hervorragend

Mike

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to chase field and close to the rail to the airport.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 19. Mai 2024
Mike,We are happy to hear you enjoyed your stay! We hope you keep us in mind the next time you are looking to stay in the Midtown area.

10/10 – Hervorragend

Ronald

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’ve stayed here before. A coworker told me they stayed here and when I booked room, found out they’re associated with Hilton Program. When I arrived, the staff greeted warmly, with a genuine smile. The facility looked clean and up to date. My room was nicely appointed and there were typical noises from inside and out. They have included buffet breakfast. Check outs a snap. I would recommend this motel. Happy travels to all.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Hotel Management am 11. Mai 2024
Ronald, Thank you for letting us know about your experience. We aim to provide excellent stays just like this, every day!

8/10 – Gut

Laurie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice hotel! Clean and spacious rooms. Just across the street from Barrow which was so convenient. You have to pay for parking David was especially helpful and understanding!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Hotel Management am 11. Mai 2024
Hi Laurie. We are glad you found your stay enjoyable and that our staff were so helpful. We hope you choose to stay with us again!

10/10 – Hervorragend

Jeffrey

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great central location. First time I have had to pay for parking at a hotel though.
Aufenthalt von 3 Nächten im April 2024
Antwort von Hotel Management am 8. Mai 2024
Jeffery, We are glad to hear you enjoyed your stay with us. We hope you choose to stay with us again next time you are in the downtown area.

10/10 – Hervorragend

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the cleanness of the property and friendly staff. The breakfast was very good, too.
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 23. Apr. 2024
Thank you for choosing the Hampton Inn Phoenix Midtown! We value your feedback and are pleased to hear that you enjoyed your stay with us! We look forward to having you back as a guest in the future. have a good day!

10/10 – Hervorragend

Dannie

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I like it, it was easy to get from place to place charging stations are close by too.
Aufenthalt von 2 Nächten im April 2024
Antwort von Hotel Management am 15. Apr. 2024
Dannie, thank you for your great review. We appreciate your business and hope you will return in the future.

6/10 – Okay

Mary

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Hotel Management am 15. Apr. 2024
Mary, thank you for taking a moment to rate your stay with us. We appreciate your staying with us and providing feedback. We look forward to seeing you again.

10/10 – Hervorragend

Kyla

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean & quiet, disappointing that we had to pay to park bc there were no other options.
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 29. März 2024
Kyla, thank you for taking the time to provide feedback on your recent stay with us. We are glad to see that your stay was enjoyable. We appreciate your staying with us and hope to see you again.

2/10 – Ungenügend

Sharon

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
it was so loud it woke all us up at 1:30 in the morning and had a hell of time to go sleep again with noisey booming in the pool area we noticed 4 or 5 firemen go into the pool building with their lights flickering up on the ceiling acouple more booms again then it stopped but we lossed some sleep had to get my wife and sister-in -law to the hospital to Mcdowal rd. & 11th street to university hospital and we were dead tired all day & sleep a little bit on the lounger at the hospital for 12 hour surgery on my wife's oral surgery for cancer in her jaw bone & bone from her leg that cut for more bone to put in her jaw
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 26. März 2024
Dear Sharon. The safety and comfort of our guests are our top priorities, and we sincerely apologize for the disruption caused by the noise from the pool room. We understand how distressing this can be, and we have corrected the matter to ensure that such incidents do not happen in the future. Thank you for bringing this matter to our attention, and we hope to have the opportunity to regain your trust and provide you with a much-improved experience should you choose to stay with us again.

10/10 – Hervorragend

KRis

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
staff are very good and friendly. i wish it has a lot of parking area
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 25. März 2024
KRis, thank you for staying with us and providing feedback. We are happy to hear that you enjoyed your stay and look forward to seeing you again.

10/10 – Hervorragend

MingKun

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 25. März 2024
MingKun, thank you for your recent stay with us. We are happy to hear that your stay was satisfactory. We hope to see you again soon.

10/10 – Hervorragend

Scott

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
friendly, clean,
Aufenthalt von 1 Nacht im März 2024
Antwort von Sarah am 15. März 2024
Thank you for choosing the Hampton Inn Phx Midtown. We are glad to hear that you enjoyed your stay with us and we look forward to having you as a guest in the future!

6/10 – Okay

Stacy

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Barb was awesome and the check-in process was quick and efficient. Walls between rooms and floors are like paper...you hear everything. Breakfast was very nice and kept clean and had alot of options
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 14. März 2024
Stacy, thank you for staying with us and reviewing your stay. We are glad to see that your overall stay was enjoyable and we look forward to seeing you again.

10/10 – Hervorragend

Arabel

Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 1. Apr. 2024
Dear Arabel, thank you for staying with us. We are glad to hear that you enjoyed your stay with us. We appreciate your great rating and look forward to your return visit.

10/10 – Hervorragend

eyal

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly service
Aufenthalt von 1 Nacht im März 2024
Antwort von Hotel Management am 3. März 2024
Thank you for letting us know about your stay with us. We are happy to hear you enjoyed your time here and look forward to seeing you again. Thank you!

8/10 – Gut

Christy, Tucson

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Walking distance to Alamo and River walk friendly staff
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 25. Feb. 2024
Thank you for letting us know about your experience with us. We are glad you enjoyed your stay and hope to see you again soon!

8/10 – Gut

Robert

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Hampton Inn Midtown Phoenix is a nice property but limited dining options. The room was spacious, the bed extremely comfortable and the staff very pleasant. We chose the property because of its proximity to St. Joseph’s Hospital.
Aufenthalt von 5 Nächten im Februar 2024
Antwort von Hotel Management am 15. Feb. 2024
Robert, thank you for staying with us and providing feedback. We are happy to hear that you enjoyed your stay and look forward to seeing you again.

8/10 – Gut

Jonathan

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 23. März 2024
Jonathan, thank you for taking the time to let us know how your stay went. We are glad to hear you enjoyed your time here and look forward to seeing you again.

10/10 – Hervorragend

Nancy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Safe are to stay in
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 12. Feb. 2024
Nancy, thank you for taking a moment to provide feedback and review your stay with us. We are happy to hear that you enjoyed your stay and felt safe. We look forward to seeing you again.

6/10 – Okay

Abeed

Geschäftlich gereist
Verbesserungswürdig: Ausstattung
Place was cozy, but at the time of stay hot tub was not operational.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 26. Jan. 2024
Abeed, thank you for staying with us and providing feedback on your stay. We see that you were not happy with your stay, because the hot tub was not working. We do apologize for the inconvenience. The hot tub has been placed back in service. We hope this does not deter any future visits to our property.

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Brand new and great staff
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 23. Jan. 2024
James, thank you for the great rating. We appreciate your staying with us, while in the Phoenix area.

6/10 – Okay

Linda

Mit der Familie gereist
Gut: Sauberkeit
So-So
Not impressed. I stayed here for the proximity to medical centers/appointments. Positives: Quiet Clean Bed/pillows comfortable Proximity to medical centers. Negatives: Ice machine on 1st floor only. No food close by. We doordashed. Exorbitant prices for bottled water and snacks. Bring your own. Rooms are small. Bath is small. A few smiles would not kill the employees. I used rewards for my stay, otherwise I would have been annoyed at the negatives.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Hotel Management am 23. Jan. 2024
Linda, we are sorry to hear that you were unhappy with your stay. Our ice machines, on floors 2-4, are found at the west end of the hallways; sorry, this was not communicated to you. We thank you for your time in providing feedback on your recent stay with us.

4/10 – Schlecht

Jordan

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
There was no hot water, outlets on only one side of the bed. No free parking, in fact you have to fill out a parking contract with an independent vendor to park. We left after all that and got refunded.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 14. Jan. 2024
Jordan, we are sorry about the experience you had during your time at our hotel. Since then, we have been able to correct the issues you encountered. While our parking is not free, we aim to have the most affordable prices in the Midtown/Downtown area. We hope you are able to give us a chance in the future.

2/10 – Ungenügend

Jesse

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel is falling apart. Wallpaper pealing off the wall, towell rack fell off the wall, soap bottles leaking everwhere, lights flicker like a horror movie, staff was rude, breakfast was exttemely limited.
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 14. Jan. 2024
Jesse, we apologize for the quality of your latest stay. We appreciate your feedback and were able to able to address the issues you encountered. Please know that we aim to ensure all our guest have comfortable stays and we are happy to make any issue right during your stay.

10/10 – Hervorragend

Martha

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Hotel Management am 8. Jan. 2024
Martha, thank you for the great review. We are happy to hear that you enjoyed your stay with us. We hope to see you again soon.

2/10 – Ungenügend

Amanda

Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Worst stay I’ve had by far
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 28. Dez. 2023
Amanda, thank you for taking the time to provide us with feedback. As stated on our hotels information page and at our check in area, we are a non smoking hotel. We are sorry you were not able to enjoy your reservation to the fullest.

8/10 – Gut

Jason

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Hotel Management am 4. Jan. 2024
Jason, thank you for taking a moment to review your recent stay with us. We hope you return in the future.

2/10 – Ungenügend

Marsha

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Don’t stay here
The front desk person was very nice. Once we got into the room it was horrible. It was 80 and never cooled off the blind wouldn’t go all the way down (which would have been fine if you weren’t on the ground floor). The wall paper was falling off the wall the shower pipe was falling off the beds are so hard we could have just slept on the floor. But the worst thing was when I turned the light on at 3 in the morning I found old stains on the sheets. It looked to be old blood stains. It was horrible.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Hotel Management am 4. Jan. 2024
Marsha, thank you for your feedback as we appreciate you taking the time to provide us with ways to improve your experience. We are sorry you did not enjoy your stay with us and do hope we have the opportunity to better serve you in the future.

8/10 – Gut

Siobhan

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 4. Jan. 2024
Siobhan, thank you for staying with us. We are glad to hear your stay was enjoyable. We appreciate your time in reviewing your stay.

8/10 – Gut

Julianna

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 4. Jan. 2024
Thank you, Julianna, for the positive rating. We are happy to hear that your stay was satisfactory. We hope to see you in the future.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 4. Jan. 2024
Richard, we are glad to hear that your overall stay was satisfactory. We hope to see you when your travels bring you back to the Phoenix area.

10/10 – Hervorragend

Lowell

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 4. Jan. 2024
Thank you for staying with us and giving us a great rating. We hope to see you in the future.

8/10 – Gut

Barbara

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 5. Dez. 2023
Barbara, we want to thank you for taking time to rate your stay with us. We see that your overall stay was enjoyable. We look forward to seeing you again.

4/10 – Schlecht

Jennifer

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Poor Quality and Dirty
This was by far the worst quality Hampton Inn we have ever stayed at. The first room we checked into was filthy. There was chunks of random things on the capet, hair in the bathtub, a dirty wash cloth on the floor under the vanity(very visible), and stuff crusted on the night stand surfaces. We complained and they moved us to a second room, again it looked like the floors weren't swept or vacuumed, there was toothpaste or something splattered all over the bathroom mirror and the ironing board was so gross my husband wouldn't use it for his shirt. Both bathtubs had a steady stream of water running constantly because both were broken! And the second room's heater didn't work. Both rooms had a wierd musty smell that wasn't very pleasant. The hallway carpets on all of the floors are atrocious, they are lifted up and wrinkly, creating a tripping hazard, and beyond filthy. The 2 gals we spoke with at the front desk were very polite, but the issues aren't in their control. When we booked the hotel it also said parking included on this website, it has since changed to parking available and states in the fine print that its $10 per night. We were told it recently changed to fee parking and there was nothing they can do about a 3rd party booking. Only positive we can add is that my husband said the breakfast was pretty good.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Hotel Management am 5. Dez. 2023
Jennifer, we appreciate your feedback. We apologize about these issues you experienced. We appreciate you sharing your comments with us as we will use these as a training tool for future guest interactions. We hope you will give us another chance if you are in the area again. Thank you for staying with us.

10/10 – Hervorragend

Mary

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Had a 6:30am appointment at St. Joseph's hospital and wanted something close. This was perfect. The staff was very friendly, our room was clean and although we didn't use a lot of the amenities, if we stay again, I'm sure we will. Check in was quick and easy. Just a very pleasant stay.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 5. Dez. 2023
Mary, thank you for staying with us and providing a great review and rating. We are happy to hear that you enjoyed your stay. We look forward to seeing you when you return to the area.

6/10 – Okay

Larry, South Ogden

Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
This particular building is older and it shows. It would be helpful to have the fitness facility open 24 hours for those whose travel doesn't allow for the leisure hours of a 6:00 am start to workout.
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 28. Nov. 2023
Larry, thank you for the feedback on your recent stay with us. We are in the process up completing upgrades to our property, we hope you will consider joining us once they are complete.

8/10 – Gut

Rae Lynn

Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 23. Nov. 2023
Rae Lynn, thank you for staying with us and rating your stay. We hope that you will consider a return visit.

10/10 – Hervorragend

Lilia, South Pasadena

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im November 2023
Antwort von Hotel Management am 16. Nov. 2023
Lilia, thank you for the great rating. We hope to see you again, soon.

8/10 – Gut

Helen Jane

Gut: Personal & Service
Soap, shampoo, etc. are in wall mounted dispensers, which are mounted so high that top of bottle is almost 5.5 feet high. Due to recent shoulder surgery, almost impossible to reach top of pump dispenser on bottle to get soap, lotion, etc. These should be mounted so product can be dispensed without reaching up. Carpeting in room badly frayed where it meets tile.
Aufenthalt von 8 Nächten im November 2023
Antwort von Hotel Management am 16. Nov. 2023
Helen Jane, thank you for staying with us and providing feedback on your recent stay. We are sorry to hear you had a problem accessing the shower amenities. We appreciate your staying with us and hope this does not deter any future stays.

6/10 – Okay

FAUSTO

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 16. Nov. 2023
Fausto, thank you for rating your recent stay with us. It appears that you were not completely satisfied with your stay, feel free to contact the hotel to discuss your dissatisfaction.

6/10 – Okay

John

Geschäftlich gereist
Gut: Personal & Service
Rooms and hall carpets need upgrading
Aufenthalt von 1 Nacht im November 2023
Antwort von Hotel Management am 8. Nov. 2023
John, thank you for taking the time to rate and provide comments on your recent stay with us. Currently, we are in the process of upgrading our property and hope you will join us once we have completed the process.

10/10 – Hervorragend

Joseph

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very convenient to the hosp
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Management am 8. Nov. 2023
Joseph, thank you for the great rating. We are happy that your stay was enjoyable. We look forward to seeing you again.

10/10 – Hervorragend

MIKE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Hotel Management am 8. Nov. 2023
Mike, thank you rating your stay at our hotel. We are glad to hear that you enjoyed your stay. We hope to see you soon.

8/10 – Gut

Brittany

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Hotel Management am 8. Nov. 2023
Brittany, thank you for taking a moment to rate your stay with us. We appreciate the positive rating and hope you will consider staying with us when your travels bring you back to the area.

8/10 – Gut

Jennie

Mit der Familie gereist
Update TV channels
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Hotel Management am 8. Nov. 2023
Jennie, thank you for your feedback regarding your recent stay with us. We are happy to hear, with the exception of the television channels, your stay was enjoyable.