Außenpool

Bewertungen von VM Hotel

4 out of 5
VM Hotel
No. 1679, Phnom Penh, Russia Avenue

Bewertungen

9,0

Wunderbar

12 von insgesamt 18 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
4 von insgesamt 18 Gästebewertungen haben eine Bewertung von 8 - Gut" "
1 von insgesamt 18 Gästebewertungen haben eine Bewertung von 6 - Okay" "
0 von insgesamt 18 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
1 von insgesamt 18 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

9,6/10

Ausstattung

9,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Jerry

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice , good staff - great breakfast!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von OTA Operation: Luna am 15. Mai 2024
Dear Jerry, we're thrilled to read your kind words about our hotel, attentive staff, and delicious breakfast. Your satisfaction is our ultimate goal. We look forward to your next visit!

10/10 – Hervorragend

Bopha

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Super modern, clean and spacious room. Everything we needed to stay for the night before heading back home. Great breakfast options! Like the gym equipments. The fact that it’s close to the airport was a plus for us. Will definitely stay again.
Aufenthalt von 1 Nacht im April 2024
Antwort von OTA Operation: Luna am 30. Apr. 2024
Dear Guest, we are thrilled to read your fantastic review that our modern, clean, and spacious rooms met all your needs for a comfortable stay before your journey home. We're particularly pleased that you enjoyed our diverse breakfast offerings and found our gym facilities to your liking. The proximity of our hotel to the airport being an added bonus for you is truly gratifying. We look forward to welcoming you again and providing yet another exceptional experience upon your next visit. Until then, safe travels!

10/10 – Hervorragend

kenta

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
空港から近く便利
Aufenthalt von 1 Nacht im April 2024
Antwort von OTA Operation: Luna am 25. Apr. 2024
親愛なるゲストの皆様、貴重なご意見をいただきまして誠にありがとうございます。 ホテルから空港までお迎え5分。 私たちは今後も優れたロケーションサービスを提供し続け、近い将来に再びリラックスして安心できる旅体験を提供できることを楽しみにしています。GM:Mark Ma

10/10 – Hervorragend

Karman, surprise

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is close to the airport and has shuttle services that picked me up at the airport. The driver was waiting inside the airport right outside baggage with a sign having my name on it. Walking into the hotel you are greeted by several hotel workers. The front desk was super nice and helpful. They walked with me to my upgraded room. The front desk assisted me at the restaurant in ordering a meal and had it delivered to my room. They have Excellent customer service and I highly recommend this hotel for Cambodia visitors. Don’t miss the opportunity to feel special as a guest of VM Hotel.
Aufenthalt von 2 Nächten im April 2024
Antwort von OTA Operation: Luna am 6. Apr. 2024
Dear Guest, Thrilled you enjoyed our airport transfer, warm welcome, and attentive front desk service, including the room upgrade and meal delivery. Your high praise of our customer service is cherished. We look forward to hosting you again at VM Hotel for another special stay. Highly recommended!Best regards

10/10 – Hervorragend

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I was impressed with the property as well as the top notch staff. Very accommodating including small detail. Will be back
Aufenthalt von 1 Nacht im März 2024
Antwort von OTA Operation: Luna am 29. März 2024
Dear Michael, thank you for your flattering review! Thrilled you enjoyed our property and commended our staff's attentiveness to detail. We're eager to welcome you back soon! Best regards.

10/10 – Hervorragend

JUNICHI

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This hotel is close to the airport. Convenient as they provide transportation to and from the airport. The facilities are new and comfortable, but the air conditioning is not very effective. Breakfast is delicious.
Aufenthalt von 3 Nächten im Februar 2024
Antwort von OTA Operation: Luna am 28. Feb. 2024
Dear guest, thank you for choosing our hotel. The hotel has comfortable hardware facilities and personalized warm services. We hope that through our considerate and meticulous services, you can relieve yourself from the fatigue of the journey and enjoy a comfortable and relaxing experience. The hotel All staff sincerely invite you to visit again in the near future and wish you a happy life!

10/10 – Hervorragend

Alexander G

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Februar 2024
Antwort von OTA Operation: Luna am 28. Feb. 2024
Dear guest, thank you for choosing our hotel. The hotel has comfortable hardware facilities and personalized warm services. We hope that through our considerate and meticulous services, you can relieve yourself from the fatigue of the journey and enjoy a comfortable and relaxing experience. The hotel All staff sincerely invite you to visit again in the near future and wish you a happy life!

8/10 – Gut

Amanda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We stay at this property mainly because of its proximity to the Phnom Penh airport. The front desk staff are warm & welcoming. Consistency of service is not evident. We asked for a car to pick us up at the airport. It never arrived because “our driver went for dinner, sorry”. In the end we took a tuk tuk for the 5 minute journey which worked out well. Last time we visited we were advised to “take a taxi because the hotel car is busy”. Their swimming pool is beautiful and the pool bar staff are gracious & well-trained.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von OTA Operation: Luna am 22. Feb. 2024
First of all, VM Hotel would like to sincerely say sorry to you. It is our problem that we did not deploy vehicle dispatch personnel well and caused inconvenience to you. From now on, we must do a good job in training and dispatch management. This is very important to us. Also thank you for your encouragement to the pool and poolside bar staff, thank you for your feedback.

8/10 – Gut

Rosanna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
A great airport option
Overall this is a great hotel and very convenient for the airport. It is very new and very well appointed rooms-spacious and clean. We had one glitch as upon check-in the reception could not find our reservation but Mr Savin (sp) went online and found it and then was very kind and generous with us. He definitely saved the situation and our staff was very pleasant. It is also handy to have the mini centre with various eateries right in front of the hotel.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von OTA Operation: Luna am 16. Feb. 2024
Thank you for booking our hotel and your high praise for the service of our front desk staff. We have conveyed your praise to our Savin. The service enthusiasm of one employee will encourage all hotel employees to feel the same for each other. Especially for the encouragement from our guests, the hotel happens to be not far from Phnom Penh Airport. If you are lucky enough to come again, free airport pick-up service can be provided by making an appointment in advance. There is a lifestyle community shopping center in front of the hotel, which is convenient for different dining and life conveniences. For your leisure shopping needs, there is a buffet restaurant, Japanese restaurant, swimming pool, and bar on the 1st floor of the hotel. The elevator is directly accessible, and you can experience a one-stop resort life within walking distance. Welcome to come again.

8/10 – Gut

Siu Ping

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
the staff is very nice and they can communicate in English and some Mandarin too
Aufenthalt von 2 Nächten im Januar 2024
Antwort von GM-keery feng am 2. Feb. 2024
Thank you very much for you support and we look forward to serving you again

10/10 – Hervorragend

LI WEI

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von OTA Operation: Luna am 20. Feb. 2024
Welcome you back to VM Hotel again.

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Best hotel ever
The VM is the nicest place we ever stayed. Beautiful property and the staff was amazing. The owner is very friendly and very down to earth. Thanks so much, 5 stars
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von OTA Operation: Luna am 16. Feb. 2024
Dear guest, thank you for choosing our hotel. The hotel has comfortable hardware facilities and personalized warm services. We hope that through our considerate and meticulous services, you can relieve yourself from the fatigue of the journey and enjoy a comfortable and relaxing experience. The hotel All staff sincerely invite you to visit again in the near future and wish you a happy life!

2/10 – Ungenügend

SeungJun

Geschäftlich gereist
Aufenthalt von 2 Nächten im September 2023

8/10 – Gut

hyechan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im August 2023

6/10 – Okay

hyechan

Geschäftlich gereist
Gut: Sauberkeit und Zustand der Unterkunft
단기체류엔 좋은 곳임.
깨끗하고 청결한 호텔이였으며, 서비스등도 다 좋았음. 다만 식당이외 운동공간 이 완공이 되었으면 더 좋았을 것임.
Aufenthalt von 8 Nächten im Juli 2023
Antwort von Phalin am 17. Juli 2023
Thank you for choosing our VM HOTEL for your destination in Phnom Penh . Your comments are a very good motivation for us to keep working to achieve our guest’s satisfaction.Best Regards, Phalin ( Reservation Executive )

10/10 – Hervorragend

Wante

Aufenthalt von 4 Nächten im Juli 2023
Antwort von Phalin (Ms) am 17. Juli 2023
Thank you for choosing our VM Hotel for your destination in Phnom Penh and leaving us a wonderful review.Best Regards,Phalin ( Reservation Executive )