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Bewertungen von Red Carpet Inn & Suites

2 out of 5
Red Carpet Inn & Suites
11580 Roosevelt Blvd, Philadelphia, PA

Bewertungen

5,6
116 von insgesamt 747 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
155 von insgesamt 747 Gästebewertungen haben eine Bewertung von 8 - Gut" "
151 von insgesamt 747 Gästebewertungen haben eine Bewertung von 6 - Okay" "
109 von insgesamt 747 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
216 von insgesamt 747 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,8/10

Sauberkeit

6,6/10

Personal & Service

4,8/10

Ausstattung

5,4/10

Zustand der Unterkunft

5,4/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Andrea

Aufenthalt von 1 Nacht im August 2023
Antwort von S. Stevens am 9. Okt. 2023
Thank you for taking the time to share your recent experience, please contact property manager.

6/10 – Okay

Michaela, Füssen Bayern

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Güstiges Hotel
Wir haben in Philadelphia Sehenswürdigkeiten angeschaut z. B Rockystatue usw und einen Einkausbummel gemacht.

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gefährliche Gegend. Dreckiges Bad und dreckiges Bett.

6/10 – Okay

Roger

Verbesserungswürdig: Personal & Service

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit und Zustand der Unterkunft
Weit entfernt von philly City
hotel mit Pool sehr gut, Lage sehr schlecht, dieses Hotel in philly City wäre perfekt, Frühstück ausbaufähig, zimmer gut,

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ramada - never again!
The hotel needs a complete overhaul! The rooms have a weird old smell, the sliding doors towards the balcony on the 2nd floor cannot be locked (we needed to change our room twice because of that). The entire service staff seemed to be totally uninspired how to deliver a good service quality. They appeared as if they altogether had given up the fight for making the customer's stay worth the money spent. Nobody seemed to be willing to live up to the customer's expectations (or how else would you explain a breakfast room where the bread display is messy). If that is the standard of Ramada then I have to say: never again!

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit
Akzeptables Hotel/Motel
- 2 Zimmer gebucht, davon eins ok, das zweite leider nicht wirklich zumutbar(Fäulnisgeruch)

6/10 – Okay

Verifizierter Reisender

Verbesserungswürdig: Personal & Service
Für eine Nacht und für den Preis OK

8/10 – Gut

Sarah

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Reception service very slow! But easy to find !
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Jay

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
This property is rundown, The outer doors dont lock. It is not a sage building. The halls were dirty. The comforters were paper thin The soapas sheets. Thin pillows doors
Aufenthalt von 2 Nächten im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Jay, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 – Ungenügend

Dibin

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Not clean and the smell of marijuana
Aufenthalt von 2 Nächten im April 2024
Antwort von Brand Experience Team am 18. Apr. 2024
Hi Dibin,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 – Okay

Regla

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service und Ausstattung
There was a lot of trash in the hallway, went through obstacles to get 2 pillows and no covers. The electrical plugs didn’t work no did the nightstand lamps.
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 27. März 2024
Hi ReglaThanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

10/10 – Hervorragend

Roberto Dias

Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 29. März 2024
Hi Roberto, Thank you for the 5-star rating!Natalie #Team6

8/10 – Gut

Mark

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 29. März 2024
Hi Mark, Thank you for the perfect rating!Natalie #Team6

2/10 – Ungenügend

Cindy

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
前台态度恶劣，前进房间味道很差，也很脏，我们要求换房他们不愿意，还说只有一间了，要加钱才可以，总之体验非常差
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 20. März 2024
Hi Cindy, We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Natalie #Team6

2/10 – Ungenügend

Mony

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Bad
Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 20. März 2024
Hi Mony, We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

10/10 – Hervorragend

Jasurbek

Aufenthalt von 1 Nacht im März 2024
Antwort von Brand Experience Team am 12. März 2024
Hi Jasurbek,Thank you for the perfect rating!Lilith#Team6

2/10 – Ungenügend

Tsira

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
They enter the rooms one hour before the end of the time. Very cheap, terrible service. Hotel guests are not treated well. They have bad working staff. 0-⭐️
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Nancy Y. am 6. März 2024
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

2/10 – Ungenügend

Tiffany

Aufenthalt von 2 Nächten im Februar 2024
Antwort von Brand Experience Team am 7. März 2024
Hi Tiffany, We hope for the opportunity to improve your experience with us. Please visit again.Natalie#Team6

2/10 – Ungenügend

Mony

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The other guest were horrible
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Brand Experience Team am 28. Feb. 2024
Hi Mony,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

8/10 – Gut

Tatianna

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Nancy Y. am 14. Feb. 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 – Hervorragend

khatuna

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 7. Feb. 2024
Hi Khatuna,Thank you for the 5-star rating!Lilith#Team6

10/10 – Hervorragend

Mony

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect get away
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Brand Experience Team am 6. Feb. 2024
Hi Mony,Thank you for the perfect rating!Lilith#Team6

10/10 – Hervorragend

Lynne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024

10/10 – Hervorragend

Tatianna

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Just A Pleasure Trip
Nice and quiet.
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Brand Experience Team am 8. Jan. 2024
Hi Tatianna,Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Lilith #Team6

2/10 – Ungenügend

Estela

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The place is very unsafe room have a strong sm3 of cigarettes, I have never smoked,and I saw people drugged in the hallway l don't know I recommend it to anyone my stay was very bad.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Nancy Y. am 21. Dez. 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Hervorragend

Rosny

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft

8/10 – Gut

Regla

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023

4/10 – Schlecht

Gary

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The location is the best thing about it.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nancy Y. am 7. Nov. 2023
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 – Ungenügend

Oscar G Cabrera

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We paid for a non smoking room which reeked of smoke and they refused to put us in a different room
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Brand Experience Team am 31. Okt. 2023
Hi Oscar,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 – Gut

waleska

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Oktober 2023

2/10 – Ungenügend

Antwan

Aufenthalt von 1 Nacht im Oktober 2023

10/10 – Hervorragend

Rosny

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Brand Experience Team am 26. Okt. 2023
Hi Rosny,Thank you for the excellent review! Maz K.#Team6

10/10 – Hervorragend

A J Interrante Jr

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice room w slide glass door
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von S. Stevens am 9. Okt. 2023
We appreciate you taking the time to share your recent stay survey.

10/10 – Hervorragend

Gerard

Aufenthalt von 3 Nächten im Oktober 2023
Antwort von S. Stevens am 9. Okt. 2023
Thank you for your survey.

6/10 – Okay

Morgan

Mit Haustieren gereist, Mit dem Partner gereist
Verbesserungswürdig: Personal & Service, Ausstattung und Zustand der Unterkunft
Overall, it’s a good place to stay if you’re on a budget/need somewhere to stay last minute. It was pretty nice except there were a couple of cigarette burn holes through the sheets. The toilet seat was messed up, and the water didn’t drain very quickly. As it was decent, I’ll stay somewhere else next time.
Aufenthalt von 2 Nächten im September 2023
Antwort von S. Stevens am 9. Okt. 2023
Thank you for your recent survey, we have spoken to our team regarding your comments.

2/10 – Ungenügend

Yunbao

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von S. Stevens am 9. Okt. 2023
Thank you your survey.

4/10 – Schlecht

Dan

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
I found it to be very dirty to the point that I was not comfortable using the shower, or walking around bare foot.
Aufenthalt von 1 Nacht im September 2023
Antwort von Brand Experience Team am 2. Okt. 2023
Hi Dan,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 – Okay

Valerie

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
Hotel room in which I switched to was dirty The sheets were stained, food was left in the microwave from previous guest. Bathroom shower was dirty. Jacuzzi tub was not working properly. Call down to front desk just to ask for one clean top sheet never received it. Outside doors leaving from the parking lot into the hotel was easily accessed you didn't even need a card to open up the doors all you had to do was pull the handles and the door popped open. Cleaning staff was unable to answer questions in English because they were of Hispanic or other ethic background that did not understand English too well. This hotel has such potential I hope the manager will upgrade it because it is a nice area where you can stay at a reasonable rate. The main problem I had when I arrived I had booked a queen size sweet and was told there was only two bed standard hotel room available and I had to stay in it for that night. In the morning I got in contact with management at the front desk and I was able to change over to the queen size room which I paid for from Expedia.
Aufenthalt von 2 Nächten im September 2023
Antwort von Brand Experience Team am 2. Okt. 2023
Hi Valerie,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 – Schlecht

Denise

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
They don’t offer enough towels to begin with, cleaning staff is absent or not there, no complimentary breakfast not even water for the price. First and last time staying at this hotel.
Aufenthalt von 2 Nächten im September 2023
Antwort von Brand Experience Team am 19. Sept. 2023
Hi Denise,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ungenügend

William

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst experience EVER
Had to wait in lobby for half an hour to check in because the attendant was "out", then was told our reservation wasn't in the system, and then I was told we couldn't use the pool even though that was the only reason we chose that particular hotel. We stuck it out, but the next morning the housekeepers followed us down the hall begging for tips, and when we got back that night there were people parked in the entrance to the parking lot partying and we had to drive over the curb to get in. Front desk staff ignored our concerns and complaints, and an hour before check out the housekeepers wouldn't quit knocking and begging us to check out early and leave them tips. Worst experience ever.
Aufenthalt von 2 Nächten im September 2023
Antwort von Brand Experience Team am 19. Sept. 2023
Hi William,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

10/10 – Hervorragend

KIMBERLY

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im September 2023
Antwort von S. Stevens am 9. Okt. 2023
Kimberly thank you for your survey score from your recent stay.

8/10 – Gut

Alexandre

Gut: Personal & Service
Aufenthalt von 1 Nacht im August 2023
Antwort von S. Stevens am 9. Okt. 2023
Thank you for your survey score, please feel free to share you stay experience with the property manager.

10/10 – Hervorragend

Bianca, Bergenfield

Geschäftlich gereist, Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It was ok! Found the mysterious black hair others mentioned on our towels as well. Cleaning Lady came at 10:30am to tell us to leave money if we liked it. Bed and sheets were clean and soft, nice sleep. If you love a hot shower and an ice cold fridge as well as a good AC, you are at the right place. We had ketchup on the wall and floor area on one spot. But overall we would come again for a one night stay. Its a two star, therefor it was pretty good. Thank you.
Aufenthalt von 1 Nacht im August 2023
Antwort von Brand Experience Team am 13. Sept. 2023
Hi Bianca, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 – Hervorragend

Rosny

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I’ll recommend it
Aufenthalt von 2 Nächten im August 2023
Antwort von Brand Experience Team am 29. Aug. 2023
Hi Rosny,Thank you for the perfect rating!Lilith#Team6

4/10 – Schlecht

Amanda

Mit einer Gruppe gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
The room was overall in decent condition except there were blood stains on both the beds and the curtains. The floor was dirty and stained our socks while walking around. The bathroom, specifically the shower, was unusable and unclean. The fridge worked, thankfully, but the freezer was disgusting. The front desk staff was very pleasant and helpful but the housekeeping staff harassed us when we were trying to check out. While there were posters for cameras, I still did not feel very safe there. Also the lights by the bed didn’t work and there were no batteries in the tv remote, but neither of those things would have prompted a bad review on their own, everything else was just not good.
Aufenthalt von 1 Nacht im August 2023
Antwort von Brand Experience Team am 29. Aug. 2023
Hi Amanda,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

2/10 – Ungenügend

Sharna

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im August 2023

6/10 – Okay

Donte

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Juli 2023

2/10 – Ungenügend

Patrick

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
I was just staying the after being at an event all day. After I checked I immediately feel asleep. I tried to use the bathroom in the middle of the night and it was clogged up the sink was also clogged up. I should have checked everything as soon as I got into the room. I could have made a call at a decent hour to have it fixed. But how was an overflowed toilet overlooked.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von S. Stevens am 11. Juli 2023
Afternoon Patrick,We recognize your survey and presently working to improve our property with a full renovation of our guest rooms. While we up our training for our staff on the basic hospitality skills to improve future guest visits.

8/10 – Gut

Ebony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von S. Stevens am 11. Juli 2023
Hello Ebony,Thank you for your recent survey.