Dear Winay,Thank you for bringing this to our attention. I am having a meeting with our team to address your concerns, as these are not our standards. We thrive to give all our guests a wonderful experience and we also apologize for not meeting your expectations. We hope that you will give us another chance in the future as we take your review very seriously to implement improvements.

Dear Thomas,thank you for taking your time and leaving us your review. Maryia

Hi Katrin, Thank you for taking the time to write this review and share your experience. We're sorry to hear that you did not enjoy your stay and apologize for the awful experience you endured. We strive to provide the best guest experience and would love to further discuss this matter. Please contact a member of management when time allows. We look forward to hearing from you and hope you'll consider returning to see how much we improve.

Dear Guest, I would like to apologize for any inconvenience during your stay. We are working very hard to please all of our guests and clearly our effort was not enough. We will be more focused in our goal to offer better experience to all of our guests. Thank you for staying with us.

Hi Sumughan,Thank you for your positive feedback. We are glad to hear you had a pleasant stay and found our location convenient and well-maintained. We look forward to welcoming you back on your next visit to Center City Philadelphia!

Hi Gail,We are delighted to hear that our hotel met all your requirements during your one-night stay. We're glad to know that you found the property clean and conveniently located, and that you had a positive interaction with our staff during check-in. Thank you for choosing to stay with us, and we look forward to welcoming you back again in the future.

Hi Rafael,We highly value your business and appreciate your feedback. Your comments about the aspects of your stay that you enjoyed, as well as areas where we can improve, will help us enhance the experience for you and other guests in the future. We hope to have the pleasure of welcoming you back soon.

Hi Herbert,Your favorable rating is highly appreciated, and we are dedicated to achieving complete guest contentment. Your input and suggestions for your upcoming visits are always encouraged, as they contribute to enhancing our offerings. We eagerly anticipate the chance to assist you once more on your next stay.

Dear Guest,It's wonderful to hear that you had a great experience with our hotel staff and enjoyed our prime location. We look forward to welcoming you back again soon!

Hi Chevela,We appreciate your feedback and value your perspective. Thank you for choosing to stay with us, and we hope to have the opportunity to improve your experience and earn a higher rating in the future.

Thank you for taking the time to rate your experience. We're sorry your stay was less than great. We hope you'll return to see how we improve.

•Thank you for taking the time to write this review and share your experience. I’m sorry to hear that you did not enjoy your stay and the awful experience you had to endure. Reviews like yours are extremely helpful in our ambition to continuously improve. We are still undergoing renovations and I hope you’ll return to see how we grow.

•Thank you for taking the time to write this review and share your experience. I’m sorry to hear that you did not enjoy your stay and the awful experience you had to endure. Reviews like yours are extremely helpful in our ambition to continuously improve. We are still undergoing renovations and I hope you’ll return to see how we grow.

Thank you for taking the time to rate your experience. We're sorry your stay was less than great. We hope you'll return to see how we improve.

Dear Peter,We genuinely appreciate your great feedback, and we are delighted to hear that we have exceeded your expectations with our amazing customer service and glad to know that you are happy with your accommodation. Great guests like you make our jobs worthwhile. Thank you so much for the 5 stars.

Thank you for choosing us for your recent stay. We are incredibly grateful for your business, but it was quite saddening to hear that we failed to meet or exceed your expectations. We hope that you will give us another chance in the future as we take your review very seriously to implement the necessary improvements.

Dear Sharon,I am so sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback and for your business. We are currently working on making the necessary changes and improvements and hope you can give us another chance in the future to make it right.

Thank you for taking the time to rate your experience. We're sorry your stay was less than great. We hope you'll return to see how we improve.

Dear Michael,Thank you for taking the time to share your feedback and for highlighting your concerns. We would like to apologize for not meeting or exceeding your expectations. We are currently working on ways to improve and offer every guest a memorable stay in a favorable way, so all feedback are taken very seriously to learn from and use for improvements. Please give us another chance to earn your trust and to make it right in the future.

Dear Marius,Thank you for the great review and the 5-star rating! Your review was spot on! We are very pleased to learn you had a pleasant experience while visiting us. We thank you for your business and would love to host you again in the future.

Dear Jennifer,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback.

Dear Claudia,Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short. I can assure you that we do our best to give all our guests a great experience that so many of our guests have grown so fond of. Thanks again for being our guest.

Dear Julia,Thank you for taking the time to share your feedback and for highlighting the helpfulness and friendliness of our front desk employee. We would like to apologize for not meeting or exceeding your experience. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short, because comfort is very important to our brand. Please give us another chance to earn your trust, I can assure you that we will implement favorable improvements to give you the exceptional hotel experience that so many of our guests have grown so fond of.

Dear Julie,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback.

Dear Liang,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback.

Dear Gail,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback. We would use it to implement changes for a better experience for all our future guests.

Dear David,Thank you for bringing this to our attention. I am having a meeting with our team to address your concerns, as these are not our standards. We thrive to give all our guests a wonderful experience and we also apologize for not meeting your expectations. We hope that you will give us another chance in the future as we take your review very seriously to implement improvements.

Dear Tevis,I am sorry to hear that you did not have a pleasant experience during your recent stay. Usually all downtown hotels have paid parking. Thank you for your valuable feedback.

Dear Raymond,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback.

Dear Adelson,Thank you for taking the time to share your feedback. We would like to apologize for not meeting or exceeding your experience. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short, because comfort is particularly important to our brand. Please give us another chance to earn your trust, I can assure you that we will implement favorable improvements to give you the exceptional hotel experience that so many of our guests have grown so fond of.

Dear Bridget,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback.

Dear Mariam,I am sorry to hear that you did not have a pleasant experience during your recent stay. Thank you for your valuable feedback.

Dear Aimee,Thank you for taking the time to share your feedback and for highlighting the helpfulness and friendliness of our front desk employee. We would like to apologize for not meeting or exceeding your experience. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it is apparent in this case that we fell short, because comfort is particularly important to our brand. Please give us another chance to earn your trust, I can assure you that we will implement favorable improvements to give you the exceptional hotel experience that so many of our guests have grown so fond of.

Dear Elizabeth,I am sorry to hear that you did not have a pleasant experience during your recent stay. We will use your review to implement improvement. Thank you for your valuable feedback.

Dear Abdul,Thank you for choosing us for your recent stay in Center City Philadelphia. We are incredibly grateful for your business and delighted that we exceeded your expectations. We hope we get to welcome you back on your next visit.

Dear Malcolm,Thank you for your review and the 5-star rating! We hope to see you back soon!

Dear Tyre,Thank you for taking your time and leaving us your review.Please accept my apologies if you stay wasn't up to your expectations.Kind regards,Maryia

Dear Helen,Thank you for taking you time and leaving us your review.We are always encouraging our guests to give us a call at the front desk which is available 24/7 and let us know how we can make you stay better or provide you any additional items you might need.When it comes to the separate bathroom, indeed we do have few rooms with the separate bathroom, but it is clearly mentioned on the booking platform.Please accept my sincere apologies for inconveniences you've experienced during your stay.Kind regards,Maryia

Dear Cindy,I am sorry to hear that you did not have a pleasant experience during your recent stay. We will use your review to implement improvement. Thank you for your valuable feedback.

HI Ashley,Thank you for taking your time and leaving us your review.My sincere apologies if your rooms was cold, we always encouraging our gusts to give us a call at the front desk and we can make sure to adjust the temperature, provide additional blankets or heaters.As per the breakfast is it available from 6AM till 9AM during the weekdays and from 6AM till 10AM during the weekend.Kind regards,Maryia

Dear Selena,Thank you for taking your time and leaving us your review.Im very sorry that you haven't found our hotel up to your expectations, ill make sure that all the issues will be addressed and rectified immediately.Kind regards,Maryia

Dear Erica,Thank you for taking your time and leaving us your review.Im very sorry that you haven't found our hotel up to your expectations, ill make sure that all the issues will be addressed and rectified immediately.Kind regards,Maryia