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Bewertungen von Delta Hotels by Marriott Philadelphia Airport

3.5 out of 5
Delta Hotels by Marriott Philadelphia Airport
500 Stevens Dr, Philadelphia, PA

Bewertungen

8,0

Sehr gut

821 von insgesamt 1595 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
336 von insgesamt 1595 Gästebewertungen haben eine Bewertung von 8 - Gut" "
171 von insgesamt 1595 Gästebewertungen haben eine Bewertung von 6 - Okay" "
125 von insgesamt 1595 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
142 von insgesamt 1595 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,6/10

Sauberkeit

8,6/10

Personal & Service

8,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,2/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Roland

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel will need some renovation. Very creative furniture in the lobby
Aufenthalt von 1 Nacht im August 2022

10/10 – Hervorragend

Donte

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Good place
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Paul, Nazareth

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Was good overall
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Randy, Lake Placid

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Amazing customer service!!!!
Aufenthalt von 3 Nächten im Mai 2024

8/10 – Gut

Karen

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay if you need to be close to PHL.
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Warren

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Close to airport. Shuttle didn’t actual run 24 hours
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 27. Mai 2024
Warren...Thank you for being my guest. We offer 24 hour complimentary shuttle service 7 days a week to and from Philadelphia International Airport. We look forward to welcoming you back again soon.

2/10 – Ungenügend

Helal

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room paint have been peeling. Shower heads had red blood like stains. Sink and bathtub clogged. Manager was unprofessional. Beyond loud environment till 12 AM when you are trying to sleep and have morning international flight. Food was terrible. Bought breakfast and the eggs was rotten. I told the staff and they didn’t do anything but to charge me.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Carl Brown, General Manager am 27. Mai 2024
Helal...It sounds as if things did not go as well as we planned. I am very sorry to hear we fell short in delivering a excellent stay to you. Please contact me offline as I would like to redeem ourselves and make this right.

6/10 – Okay

Yalonda

Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
The property was nice but my room wasn’t as clean as it should be when I arrived! But they called someone up to clean it and spray it because it had a little smell.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 26. Mai 2024
Yalonda...Thank you for being my guest. Please accept my sincere apology for the unpleasant smell you experienced in you room. Thank you for bringing this to my attention. I hope you will consider us again in the future when you travels bring you to Philadelphia.

4/10 – Schlecht

Gwendolyn

No water upon check in in rooms. 1 poor person at the desk. No access to even bottled water only access to snacks are vending machines. Restaurant was dark and 1 person overwhelmed. Fridge in room not cold even hot. Worst Marriott in a long time
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 24. Mai 2024
Gwendolyn...Thank you for your feedback. I am very sorry to hear of the various concerns regarding your stay and assure you that we will make the changes needed to deliver better during your next stay.

10/10 – Hervorragend

Richard

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I didn't like the $25 parking fee
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 24. Mai 2024
Richard...Thank you for choosing us.

10/10 – Hervorragend

Peter

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Fresh outside airc
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 24. Mai 2024
Peter...Our guests love our scenic location nestled in the John Heinz National Wildlife refuge! I am glad to hear you did as well. See you soon.

10/10 – Hervorragend

Roman

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to stay if you need easy and quick access to the airport. It was very quiet especially given proximity to the airport. Airport shuttle was great - took 5 min to get to the terminal
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 24. Mai 2024
Roman...Thank you for the wonderful review! I look forward to seeing you again soon.

10/10 – Hervorragend

Felicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, clean common areas as well as rooms and quick, free airport transportation.
Aufenthalt von 1 Nacht im April 2024
Antwort von TW am 22. Mai 2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

8/10 – Gut

Phillip Alfred

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von TW am 22. Mai 2024
Good Afternoon,Thank you so much for staying with us at the Delta Hotel Philadelphia. We value and appreciate your feedback. We look forward to your returned visit. Have a wonderful day.

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect place to stay I would definitely recommend
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 21. Mai 2024
Robert...Thank you for the excellent review! We enjoyed having you as our guest.

6/10 – Okay

Gary, Somerville

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 21. Mai 2024
Gary...Thank you for being my guest! I look forward to welcoming you back again soon.

10/10 – Hervorragend

Jerry

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 21. Mai 2024
Jerry, Thank you for the excellent rating! See you again soon.

10/10 – Hervorragend

Jasmine

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
The staff went over & beyond. Everyone was extremely helpful & polite.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TW am 20. Mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 – Hervorragend

Shernette

Gut: Sauberkeit und Ausstattung
Nice
Aufenthalt von 1 Nacht im Mai 2024
Antwort von TW am 20. Mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 – Hervorragend

Christel

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
Great hotel Friendly staff
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Carl Brown, General Manager am 14. Mai 2024
Christel...Thank you for the wonderful review! We look forward to welcoming you back again soon.

8/10 – Gut

jaleel

Aufenthalt von 1 Nacht im März 2024
Antwort von TW am 14. Mai 2024
Good Day,Thank you so much for staying with us at the Delta Airport Hotel. We appreciate your feedback and look forward to your return. Have a great day.

8/10 – Gut

Dennis, Dallas

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von JayFrink am 14. Mai 2024
Thank you for providing feedback about your stay. We look forward to seeing you again.

10/10 – Hervorragend

Ruth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von TW am 20. Mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

8/10 – Gut

michel

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Overall nice hotel - great value for your money
Aufenthalt von 1 Nacht im Mai 2024
Antwort von TW am 13. Mai 2024
Good Morning,Thank you for staying with us at the Delta Philadelphia Airport. We appreciate you taking the time to provide your feedback and we value your opinion. We look forward to your next visit. Have a wonderful day.

10/10 – Hervorragend

Raquel

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved our room!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von TW am 10. Mai 2024
Good morning, Thank you for staying with us. We excited to hear that you enjoyed your stay. We look forward to seeing you again. Have a great day.

6/10 – Okay

Ebony

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von TW am 10. Mai 2024
Good morning,Thank you for staying with us. We value your feedback and look forward to seeing you again. Have a wonderful day.

10/10 – Hervorragend

Susana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were patient and friendly. Lounge was clean and spacious. Well supplied.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 8. Mai 2024
Susan...I am happy to hear you enjoyed your stay with us. See you again n soon,

6/10 – Okay

Daniel

Same as last recview
Aufenthalt von 1 Nacht im April 2024
Antwort von Carl Brown, General Manager am 8. Mai 2024
Daniel, Thank you for being my guest. We look forward to seeing you again soon!

6/10 – Okay

Daniel

The hotel was decent. The restaurant was terrible (service wise) we went in around 8pm waited for a table. Once available we waited for first table to be cleaned off…nothing. We then went and sat down at another table the older waitress said she would be over soon they are short then proceeded ignore us never came back over. In the meantime sat other people and served them. We left and used DoorDash. Front desk service great for most part. The only negative was we got a room for three of us the “sofa bed” was extremely small but no other rooms available (busy weekend understandable) but when we asked for blankets sheets and pillow for it we were told that stuff gets locked up until the morning. The room we had was decent but there were shards of glass in the carpet. Everything else was clean though.
Aufenthalt von 1 Nacht im April 2024
Antwort von Carl Brown, General Manager am 8. Mai 2024
Daniel, Thank you for for candid review. We consider your voice and concerns to be very critical to our ability to improve. Your voice has been heard and I will make sure to engage the F&B team and deliver a improved experience.

10/10 – Hervorragend

Daneida

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 10. Mai 2024
Daneida...Thank you for the wonderful 5 out of 5 review!

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff was nice, really like the guy whom checked me in, really cool guy.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 8. Mai 2024
Robert, Thank you for the wonderful review. We look forward to seeing you again soon.

10/10 – Hervorragend

Sarah

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very clean and spacious. Very kind staff and good food options.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 6. Mai 2024
Sarah...Thank you for the wonderful review! We look forward to seeing you again soon.

8/10 – Gut

Derrick

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Carl Brown, General Manager am 7. Mai 2024
Derrick...Thank you for being our guest. We look forward to welcoming you back soon.

2/10 – Ungenügend

Oksana

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very dirty place. Bad service!!!
Aufenthalt von 4 Nächten im April 2024
Antwort von Carl Brown, General Manager am 6. Mai 2024
Oksana...I am sorry to hear that things did not go as well as we expected. Please contact me offline s I would like to redeem ourselves in your eyes and make this right.

10/10 – Hervorragend

kerrell

This hotel was super clean and the staff was great. We had a slight billing hiccup that was taken care of in a super timely manner. I will definitely be back, the bed was so comfortable, bedding super clean and bathrooms clean as well
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

6/10 – Okay

Linda Wagner

Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 24. Mai 2024
Linda...Thank you for being my guest. We look forward to your return visit and earning your 5 out of 5 star review.

4/10 – Schlecht

Kun

long waiting time
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the extended waiting times you experienced. Please know that we're taking steps to address this issue to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 – Hervorragend

Denise, Chagrin Falls

Aufenthalt von 2 Nächten im April 2024
Antwort von Carl Brown, General Manager am 24. Mai 2024
Denise...Thank you for the 5 star review!

8/10 – Gut

Raquel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.

10/10 – Hervorragend

Susan

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Easy from airport. Very friendly and comfortable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Carl Brown, General Manager am 8. Mai 2024
Susan, Thank you for choosing us! We look forward to seeing you again soon.

6/10 – Okay

scott

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Missing faucet cover in bath tub. no hair dryer reading light over bed did not work. windows dirty
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

6/10 – Okay

Alix

Gut: Sauberkeit
Aufenthalt von 1 Nacht im April 2024
Antwort von TW am 20. Mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 – Hervorragend

VICTORIA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Would stay here again
Aufenthalt von 2 Nächten im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 – Hervorragend

TYLISHA

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Ausstattung
Front desk staff very pleasant, rooms are beautifully clean, no disappointments. I would definitely stay here again
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 – Hervorragend

Leona

It was excellent
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

10/10 – Hervorragend

Jennifer

Aufenthalt von 1 Nacht im April 2024
Antwort von TW am 20. Mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im April 2024
Antwort von TW am 20. Mai 2024
Good Morning,Thank you so much for being our guest. We value and appreciate your feedback. We look forward to your return.Have a wonderful day.

10/10 – Hervorragend

Neil

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great
Aufenthalt von 1 Nacht im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you so much for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us at Delta Hotels by Marriott Philadelphia Airport.We look forward to welcoming you back on your next visit to Philadelphia!

6/10 – Okay

reginald

Gut: Sauberkeit und Zustand der Unterkunft
The property was clean but the customer service could have been better. The parking situation is poor!
Aufenthalt von 3 Nächten im April 2024
Antwort von Heather Miller am 4. Mai 2024
Thank you for sharing your experience with us. However, we sincerely apologize for the inconveniences you experienced during your stay. Please know that we're taking steps to address these issues to prevent similar occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a seamless and enjoyable stay.

10/10 – Hervorragend

Joshua

Aufenthalt von 1 Nacht im April 2024
Antwort von Carl Brown, General Manager am 15. Mai 2024
Joshua../.Thank you for the 5 out of 5 review! I look forward to seeing you again soon.