Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
1809 von insgesamt 3498 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
1.809
923 von insgesamt 3498 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
923
387 von insgesamt 3498 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
387
206 von insgesamt 3498 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
206
173 von insgesamt 3498 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
173
8,6/10
Sauberkeit
8,8/10
Personal & Service
7,8/10
Ausstattung
8,2/10
Zustand der Unterkunft
8,4/10
Umweltfreundlichkeit
Bewertungen
10/10 – Hervorragend
Christian
Mit einer Gruppe gereist
3. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The room was very quiet and clean. And the location is really nice in the city center.
Christian
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Shantel - Guest Experience Manager am 3. März 2024
Thank you for your review we are looking forward to providing you the same pleasant accommodations and service the next time you are in town
10/10 – Hervorragend
Saverio
Mit der Familie gereist
9. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
War schon zum zweiten Mal da. Die Lage ist in Ordnung viele Einkaufsmöglichkeiten und Sehenswürdigkeiten sind gut zu Fuß zu erreichen. Das Hotel ist zwar schon ein wenig in die Jahre gekommen aber sehr sauber und das Personal ist auch sehr freundlich und hilfsbereit. Würd ich wieder buchen ☺️
Saverio
Aufenthalt von 6 Nächten im Januar 2024
Antwort von Orianna - Guest Experience Manager am 9. Jan. 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location and that you appreciate the efforts take to keep the hotel clean. Looking forward to welcoming you back on your next trip to Philadelphia
8/10 – Gut
Ulrich
4. Dez. 2023
Gut: Sauberkeit und Zustand der Unterkunft
All you need, but not more.
Ulrich
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Shantel - Guest Experience Manager am 5. Dez. 2023
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed our location and that you appreciate the efforts take to keep the hotel clean. Looking forward to welcoming you back on your next trip to Philadelphia
10/10 – Hervorragend
Verifizierter Reisender
26. Nov. 2023
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Schönes Hotel in zentraler Lage. Leider keine Bar oder Minibar mit Alkohol. Trotzdem beste Bewertung von mir.
Verifizierter Reisender
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Quinton - Guest Experience Manager am 28. Nov. 2023
Vielen Dank für die nette Bewertung und schöne Feiertage!
10/10 – Hervorragend
Norbert
10. Aug. 2023
Norbert
Aufenthalt von 1 Nacht im August 2023
Antwort von Dermot - Guest Services am 13. Aug. 2023
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia
8/10 – Gut
Mathias
13. Apr. 2023
Mathias
Aufenthalt von 1 Nacht im April 2023
Antwort von Guest Services am 14. Apr. 2023
Thank you Mathias for your review of our hotel. We will be using your feedback to improve within our hotel to ensure all guest experience is a great one. We appreciate your business. and thank you for choosing Club Quarters Hotel, Philadelphia.
10/10 – Hervorragend
Martin
Mit dem Partner gereist
13. Okt. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Die Unterkunft bietet verschiedene Kaffeesorten, Wasser mit und ohne Kohlensäure kostenlos in der Lobby. Außerdem gibt es widerverwendbare Flaschen zum Auffüllen, Gläser und Keramiktassen.
Martin
Aufenthalt von 2 Nächten im Oktober 2022
Antwort von Anne-Marie Senior Guest Experience Manager am 6. Nov. 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the services and amenities we offer. Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 – Hervorragend
Ingo
Mit der Familie gereist
12. Okt. 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Parkplatz war unverschämt teurer
Ingo
Aufenthalt von 1 Nacht im Oktober 2022
Antwort von Anne-Marie Senior Guest Experience Manager am 6. Nov. 2022
Thank you for the review of Club Quarters Rittenhouse. I am glad you enjoyed your stay but sorry to hear about your issues with the parking. Please contact me directly so I can further assist.
6/10 – Okay
Selina
Mit dem Partner gereist
1. Sept. 2022
Very central.
The Room was very small, especially the bathroom.
The AC was very loud the whole night but without it it was impossible to sleep due to the heat.
Selina
Aufenthalt von 1 Nacht im August 2022
Antwort von Anne-Marie - Senior Guest Experience Manager am 2. Okt. 2022
Thank you for the review of Club Quarters Rittenhouse. I am so sorry to hear you experienced issues during your stay with us. Please contact me directly so I can further assist.
8/10 – Gut
Meike, Radolfzell
10. Juni 2022
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very helpful friendly staff. Very central place.
Meike
Aufenthalt von 5 Nächten im Mai 2022
Antwort von Anne-Marie - Senior Guest Experience Manager am 12. Juni 2022
Thank you for taking the time to review Club Quarters Rittenhouse. I am glad to hear that you enjoyed your stay with us, and I am thankful to hear that you found our team members welcoming. Looking forward to hosting you again.
10/10 – Hervorragend
Atilla
Mit dem Partner gereist
14. Apr. 2022
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fine
Atilla
Aufenthalt von 3 Nächten im April 2022
Antwort von Anne-Marie / Senior Guest Experience Manager am 28. Apr. 2022
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 – Hervorragend
Oliver
27. März 2022
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Zentrale Lage
Zentrale Lage, alles fußläufig zu erreichen
Gute Ausstattung
Oliver
Aufenthalt von 2 Nächten im März 2022
Antwort von Anne-Marie - Senior Guest Experience Manager am 30. März 2022
Thank you for your review of Club Quarters Rittenhouse. We are glad to hear you enjoyed your stay. We look forward to welcoming you back on your next trip to Philadelphia.
10/10 – Hervorragend
Ulrike
24. März 2022
Ulrike
Aufenthalt von 2 Nächten im März 2022
10/10 – Hervorragend
Thomas
Mit einer Gruppe gereist
27. Dez. 2021
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Gutes sauberes zentrales Hotel
Zimmer sind nicht gross, aber sauber mit guter Ausstattung. Bin zum dritten Mal da gewesen und immer zufrieden. Auch schätze ich den gratis Tee und Kaffee in der Eingangshalle sehr.
Thomas
Aufenthalt von 2 Nächten im November 2021
Antwort von Anne-Marie / Senior Guest Experience Manager am 29. Dez. 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed the services and amenities we offer. Looking forward to welcoming you back on your next trip to Philadelphia.
8/10 – Gut
Mario
Geschäftlich gereist
13. Dez. 2021
Gut: Sauberkeit und Personal & Service
Mario
Aufenthalt von 1 Nacht im Dezember 2021
Antwort von Anne-Marie / Senior Guest Experience Manager am 22. Dez. 2021
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay. Looking forward to welcoming you back on your next trip to Philadelphia.
10/10 – Hervorragend
Benjamin
22. Nov. 2021
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Preis-Leistung sind in Ordnung
Benjamin
Aufenthalt von 3 Nächten im November 2021
Antwort von Anne-Marie - Senior Guest Experience Manager am 5. Dez. 2021
Thank you for your review of Club Quarters Rittenhouse. We are glad to hear you enjoyed your stay. We look forward to welcoming you back on your next trip to Philadelphia.
8/10 – Gut
Linda
Mit der Familie gereist
27. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Appreciated the 'green' choices - good, filtered water in reusable bottles, large bottles of shampoo and other amenities to be reused instead of thrown away! Also the opportunity to choose housekeeping every day or not.
Our room was exceptionally quiet and that was great!
Linda
Aufenthalt von 4 Nächten im Mai 2024
10/10 – Hervorragend
Marian
Mit dem Partner gereist
27. Mai 2024
Gut: Sauberkeit und Personal & Service
Lovely property. Bang in the centre of town, great location. Clean, rustic yet modern. Good spot for a couple days
Marian
Aufenthalt von 1 Nacht im Mai 2024
6/10 – Okay
Samuel
26. Mai 2024
Verbesserungswürdig: Ausstattung
Not sure of the trust of employees
Samuel
Aufenthalt von 2 Nächten im Mai 2024
8/10 – Gut
Andrea
Mit der Familie gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
L'albergo di trova tra la città vecchia e la zona dei musei. Complessivamente silenzioso e pulito. Ho apprezzato in particolare la hall con la caffetteria a disposizione degli ospiti
Andrea
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 – Hervorragend
Shanice
Mit dem Partner gereist
26. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great stay & friendly staff, room was comfortable
Shanice
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
6/10 – Okay
Dar-Hsin
Mit der Familie gereist
25. Mai 2024
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
This property is located at a convenient location for shopping and dining.
The facility needs some renovation. The cleanness of the room has a lot to improve.
Dar-Hsin
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 – Hervorragend
Josephus
25. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Josephus
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
8/10 – Gut
Lynn
Mit der Familie gereist
24. Mai 2024
Modern hotel in Center City Philadelphia good location clean and comfortable
Lynn
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 – Hervorragend
Susan
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Susan
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 – Hervorragend
Tonya
24. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I enjoyed the friendly staff and warm atmosphere of the hotel. Dermont was very helpful and made us feel welcome. We enjoyed our stay and will come again.
Best,
Tonya
Tonya
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Guest Services am 26. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 – Hervorragend
Eugene
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient. Great value.
Eugene
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.
8/10 – Gut
Senlin
24. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Room too small
Senlin
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.
10/10 – Hervorragend
Steven
24. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet and clean. Close to Phili center
Steven
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
8/10 – Gut
Kimberly
Geschäftlich gereist, Mit dem Partner gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Ausstattung
Wish the property had a restaurant or at least vending for snacks etc
Kimberly
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.
8/10 – Gut
Karen
Mit dem Partner gereist
23. Mai 2024
Drains were terrible elevators were slow. Coffee machine was broken for a few days as well as the water dispenser on our floor. Positives great location beds were wonderful very quiet area and hotel housekeeping was great. Showers were good but the bathtub drained very slowly.
Karen
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.
8/10 – Gut
Agda
Geschäftlich gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The location was great and staff friendly and helpful. The upgrade to get the mini fridge/kitchen was worth it. I was disappointed the shower temperature was warm (not hot.) However good value.
Agda
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.
4/10 – Schlecht
Stephan
23. Mai 2024
Verbesserungswürdig: Zustand der Unterkunft
Stephan
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 26. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
8/10 – Gut
Michael
Mit dem Partner gereist
23. Mai 2024
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Room 608:
Sink didn’t drain; TV was chipped in the middle of the screen
Michael
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Dermot - Guest Services am 24. Mai 2024
We want to thank you for giving us the opportunity to host you. Thank you for the time you invested in sharing your valuable comments with us, they definitely motivate and inspire us to keep striving to offer memorable experiences to all our dear guest.It has been a pleasure having you stay with us; we hope that come back very soon.
10/10 – Hervorragend
Sandra
Mit der Familie gereist
23. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good hotel. Very conveniently located. Safe
Sandra
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 23. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 – Hervorragend
Xueqin
22. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
very convenient. There are lots of clothes stores, and restaurants.
Xueqin
Aufenthalt von 2 Nächten im Februar 2024
Antwort von Dermot - Guest Services am 23. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
10/10 – Hervorragend
Christopher
22. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best place in rittenhouse
Christopher
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 23. Mai 2024
We would like to thank you for taking the time to complete our online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.Thank you so much for your business and we look forward to seeing you in the future.
10/10 – Hervorragend
Eugene
22. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great.
Eugene
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Dermot - Guest Services am 23. Mai 2024
Thank you for rating our property so highly. We are happy to know that we excelled in the services provided to you during your recent stay with us. We look forward to hosting you the next time you visit Philadelphia.
2/10 – Ungenügend
PAMELA
22. Mai 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Have been trying to Resolve the problem with my credit card & Expedia
PAMELA
Antwort von Dermot - Guest Services am 23. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
10/10 – Hervorragend
David
22. Mai 2024
Gut: Sauberkeit und Personal & Service
David
Aufenthalt von 4 Nächten im Mai 2024
8/10 – Gut
Sarah
21. Mai 2024
Gut: Sauberkeit und Personal & Service
Rooms had thin walls so noise could be an issue.
Also bathrooms were very small.
Location was excellent, very convenient for centre of the city.
Staff excellent and very helpful.
Sarah
Aufenthalt von 6 Nächten im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am happy to hear that you enjoyed the room and location, however I am sorry to hear that your room was not as quiet as we would like for you.
10/10 – Hervorragend
Kelsey
Mit dem Partner gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stayed here for 2 nights and had no issues with anything at this property. The only downside is that they dont have their own parking but there is a parking garage right around the corner so is wasnt too bad. Overall would definitly stay here again.
Kelsey
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am happy to hear that you enjoyed the room and location, however I am sorry to hear that parking was not as easy for you but you were still able to use it.
8/10 – Gut
Joann
Mit dem Partner gereist
21. Mai 2024
Gut: Sauberkeit und Personal & Service
The property is in a great location. The staff were fantastic!
I would have appreciated more specific info from the property about parking. Having my bf drive around while I got the specifics isn’t the best way to handle it.
The room we stayed at was acceptable, but with a little TLC, it could be really charming. Better towels, cleaner windows, nicer bedding would go a long way.
Joann
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.
10/10 – Hervorragend
Khanh
Mit einer Gruppe gereist
21. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It is very central and convenient to walk to famous attractions.
Khanh
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.
10/10 – Hervorragend
Matekisoli
Mit dem Partner gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Staff were so accommodating and the bed was very comfortable
Matekisoli
Aufenthalt von 1 Nacht im Mai 2024
6/10 – Okay
Mike, Irvine
20. Mai 2024
Hotel’s location was a better value then the service received.
Mike
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please feel free to reach me at the hotel with the details of your stay so I can address any issues you experienced.
8/10 – Gut
Gregory
Mit dem Partner gereist
20. Mai 2024
Gut: Personal & Service
The property was okay, and the staff was great. It was a decent value for the money. It was located in central Philly, and there were a lot of people loitering on the sidewalks. It didn't feel like the safest environment.
Gregory
Aufenthalt von 1 Nacht im März 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. We're pleased to hear that you enjoyed your stay with us. Looking forward to having you stay with us again on your next trip to Philadelphia.
6/10 – Okay
Jeffrey
20. Mai 2024
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The service is non-existent. I tried to check in at 3:45 and was told that my room was not ready but would be available in a few minutes. 10 minutes later I was told it still wasn’t ready and could take a half hour. The desk clerk then offered to switch my room. I was then given a key to one of the smallest hotel rooms I have ever seen with an equally small bathroom. While they both were clean and functional, it was not worth $300.00
Jeffrey
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please feel free to reach me at the hotel with the details of your stay so I can address any issues you experienced.
10/10 – Hervorragend
Richard S.
20. Mai 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I found the service to have been extraordinary. The staff was helpful, knowledgeable, and kind. I felt that I was their guest as opposed to a customer. I would happily return to the hotel because of their professionalism. Three individuals stood out in particular, and they were Dermot, Shantel, and Quinton.
Richard S.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for taking the time to review Club Quarters Rittenhouse and for your feedback regarding the service provided by Dermot,Shantel,Quinton. Your kind words will be celebrated with the entire team. Looking forward to welcoming you back on your next trip to Philadelphia.
6/10 – Okay
Marcia
Mit der Familie gereist
20. Mai 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Rooms are really small... big enough for one person.
Marcia
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Shantel - Guest Experience Manager am 22. Mai 2024
Thank you for the review of Club Quarters Rittenhouse. I am sorry to hear that we did not meet your expectations. Please feel free to reach me at the hotel with the details of your stay so I can address any issues you experienced.