Außenbereich

Bewertungen von Red Roof Inn Pensacola – I-10 at Davis Highway

2 out of 5
Red Roof Inn Pensacola – I-10 at Davis Highway
7340 Plantation Rd, Pensacola, FL

Bewertungen

5,6
161 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
193 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 8 - Gut" "
189 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 6 - Okay" "
188 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
273 von insgesamt 1004 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,8/10

Sauberkeit

6,6/10

Personal & Service

5,0/10

Ausstattung

5,6/10

Zustand der Unterkunft

5,8/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Isabell

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von GM am 18. Feb. 2019
Thank you for your review

6/10 – Okay

Rhyiel

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Front desk was rude.
Aufenthalt von 1 Nacht im April 2024
Antwort von Linton RediResponse Specialist am 22. Apr. 2024
Dear Rhyiel,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We value you as our guest and welcome your 3/5 score. However, you indicated that your staff encounter was less than ideal. Please know that feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Makayla

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Sashauna RediResponse Specialist am 18. Apr. 2024
Hello Makayla,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

6/10 – Okay

Sarah

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Ausstattung
No fridge or microwave in room. Room was clean. Diesel trucks lined the road every night so it was a tight squeeze getting in the hotel parking lot. You get what you pay for. For the price it was good overall. Would I stay again? Maybe if I was on a low tight budget like this time.
Antwort von Sashauna RediResponse Specialist am 17. Apr. 2024
Dear Sarah,Thank you for taking the time to tell us about your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was thrilled to see you were pleased with the cleanliness of the room, prompting your 3/5 score. However, it's truly disheartening to see you highlight that you had difficulty getting in the parking lot. Nevertheless, we continually work to improve our hotel, so I really appreciate you providing us with your feedback. In regards to the amenities mentioned, I saw where you booked a standard two full beds which does not have a microwave or refrigerator. In the future, should you require such amenities, I would recommend that you book one of our deluxe 2 full beds or superior king room. Please know that at Red Roof we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

8/10 – Gut

Victoria

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Quiet and clean, good room temperature but bed a little worn down. Overall, a pleasant stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Sashauna RediResponse Specialist am 17. Apr. 2024
Dear Victoria,Thank you for taking the time to share your feedback regarding your stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quietness of the location, the good room temperature and the cleanliness. However, it's truly disheartening to see you highlight that you were disappointed with the condition of the bed. Nevertheless, I am so glad you still had a pleasant stay, resulting in your 4/5 score. Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 – Okay

crystal

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It was okay staying at this hotel
Aufenthalt von 1 Nacht im April 2024
Antwort von Sashauna RediResponse Specialist am 12. Apr. 2024
Dear Crystal,Thank you for taking the time to complete our guest survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

matthew

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im April 2024
Antwort von Linton RediResponse Specialist am 9. Apr. 2024
Hello Matthew, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were disappointed to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Linton Red Roof Management RediResponse Specialist

8/10 – Gut

Sam

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von Olivia RediResponse Specialist am 8. Apr. 2024
Hello Sam, The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

Jace

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Terrible. It was so disgusting I turned my key back in and went to another hotel. I would NEVER recommend this hotel to anyone at any price. The receptionist refused to give me a refund. Would not even give it one star. I’m dissapointed.
Aufenthalt von 1 Nacht im April 2024
Antwort von Linton Rediresponse Specialist am 3. Apr. 2024
Dear Jace,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's regrettable to read that you had a less than desirable experience. Please know guest feedback enlightens us in areas of opportunity so that we can make improvements. As such, we will be utilizing the information provided to limit such occurrences in the future.Thank you for sharing your concerns and our team at Red Roof wishes you all the best in your future travels.Sincerely,LintonRed Roof ManagementRediresponse Specialist

2/10 – Ungenügend

Taylor

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The outside was very dirty and even the sign was not in good condition.
Aufenthalt von 1 Nacht im April 2024
Antwort von Linton RediResponse Specialist am 3. Apr. 2024
Dear Taylor,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was disappointed to read that the appearance of the outside was less than ideal. Your feedback is important to Red Roof and we’ll take your comments into consideration to make changes to improve our customer experience.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,LintonRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Raul

Aufenthalt von 5 Nächten im März 2024
Antwort von Sashauna RediResponse Specialist am 28. März 2024
Hello Raul,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

8/10 – Gut

Collette

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
wish they had better TV channel options. All of the kid options were pay per view
Aufenthalt von 2 Nächten im März 2024
Antwort von Linton RediResponse Specialist am 24. März 2024
Dear Collette,Thank you for telling us about your recent visit at RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your 4/5 score. However, you indicated that you wish we had better TV channel options. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist

6/10 – Okay

Falon

Aufenthalt von 2 Nächten im März 2024
Antwort von Sashauna RediResponse Specialist am 10. Apr. 2024
Hello Falon,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 3/5 score following your stay. We aim to deliver a positive experience for all our guests, so in the future please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 – Okay

molly

Mit Haustieren gereist
Verbesserungswürdig: Zustand der Unterkunft
The bed was extremely thin and uncomfortable, the flipping seat in the bath was not able to be moved upright and was rusted, and the tv guide was not functioning. I have had positive experiences at other Red Roof Inns and was disappointed in this one along with no information shared prior regarding pet policies where I was traveling for plans to include a night out without my dog but was unable to leave him unattended in the room.
Aufenthalt von 2 Nächten im März 2024
Antwort von Olivia RediResponse Specialist am 19. März 2024
Thank you, Molly, for telling us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am disappointed that your experience was less than ideal due to the bed you found to be thin and uncomfortable, the bath seat was not able to move and all the other concerns mentioned. Please accept our sincerest apologies for the impact this had on your stay and can assure you that this is not reflective of our usual standards. While Red Roof's goal is to provide clean and comfortable accommodations for all guests, it seems we have fell short with you, so your comments will be reviewed by staff in an effort to ensure your experience is not repeated in the future. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,OliviaRed Roof Management RediResponse Specialist

6/10 – Okay

Steve

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Good value and able to travel with medium size dog. Room was older but clean. Minimal amenities. Easy location surrounded by restaurants and retail choices. Okay for a quick, overnight stay.
Aufenthalt von 1 Nacht im März 2024
Antwort von Kerry-Lee RediResponse Specialist am 16. März 2024
Dear Steve,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was happy to read though your room was older, it was clean, we were close to restaurants, and you were able to bring your pet. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist

6/10 – Okay

Patricia

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Very hard to locate from Davis. Communication with desk clerk difficult. Room satisfactory for rate
Aufenthalt von 1 Nacht im März 2024
Antwort von OnielRediresponse Specialist am 13. März 2024
Hi Patricia,Thank you for taking the time to write a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's really nice that you took liking to our prices, however, we strive to provide guests with the best customer service and all the comforts of home, so I am disappointed to read the encounter you described.Please note that your feedback is appreciated and will be taken into consideration to makes changes to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,OnielRedRoof ManagementRediresponse Specialist

8/10 – Gut

Juan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I liked it . It was good . But it was clean but it could of been more cleaner . But it was nice !
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sashauna RediResponse Specialist am 26. Feb. 2024
Dear Juan,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad you liked your stay and it was good, prompting your 4/5 score. We will take your comments about the cleanliness into consideration to make changes to improve our customer experience.Please know that at Red Roof we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Jim

Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Needs updating
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Linton RediResponse Specialist am 22. Feb. 2024
Dear Jim,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. We thank you for your perfect scoring. However, you stated that our hotel needs updating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 – Hervorragend

Brian

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I like the location
Aufenthalt von 7 Nächten im Februar 2024
Antwort von Linton RediResponse Specialist am 21. Feb. 2024
Dear Brian,Thank you for sharing your thoughts on your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's good to read that you were fond of our location, which resulted in your 5/5 score. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Red Roof Management

10/10 – Hervorragend

Gary, Littleton

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Sashauna RediResponse Specialist am 20. März 2024
Hello Gary,Thank you for taking a moment to complete our survey regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I'm so glad we earned your 5/5 score. We aim to deliver a positive experience for all our guests and we're happy you were satisfied with your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,SashaunaRed Roof Management RediResponse Specialist

6/10 – Okay

david

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
Just a room. They required a $50.00 cash deposit, so if you do not carry cash you will be in trouble. Stayed 4 nights and no maid service during the stay. Room had a iron but no ironing board. No fridge, no microwave, and tiny bathroom. At check out had to wait for them to inspect the room to get my deposit back. Will not be going back.
Aufenthalt von 4 Nächten im Januar 2024
Antwort von Recordo Rediresponse Specialist am 3. Feb. 2024
Hello David,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. It's disheartening to hear that your stay fell short due to the size of our bathroom not to your liking, a missing iron board, a required deposit, along with other highlighted concerns. Red Roof apologize for the highlighted poor experience.Please consider exploring our room option to select the one that best suits your needs. Sincerely,RecordoRed Roof ManagementRediresponse Specialist

10/10 – Hervorragend

Vincent

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were very friendly and did all they could to make my stay the best! It is in a wonderful and safe area with plenty of restaurants and shops nearby. Right off the interstate.
Aufenthalt von 2 Nächten im Januar 2024
Antwort von Sashauna RediResponse Specialist am 31. Jan. 2024
Dear Vincent,Thank you for taking the time to share your feedback regarding your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our friendly staff, the safe area, the proximity to the interstate and the other kind remarks you mentioned. At Red Roof, positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please know that we value you as our guest and appreciate your business. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.Sincerely,SashaunaRed Roof Management RediResponse Specialist

2/10 – Ungenügend

Quejuanakeii

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Linton RediResponse Specialist  am 21. Jan. 2024
Hello Quejuanakeii, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you for choosing to stay under our roof. We hope we have the opportunity to see you again in the future. Sincerely, Red Roof Management

10/10 – Hervorragend

Kevin

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Linton RediResponse Specialist am 11. Jan. 2024
Hello Kevin, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 – Hervorragend

Dejanae

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Linton RediResponse Specialist am 10. Jan. 2024
Hello Dejanae, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I were delighted to see your perfect score following your stay. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, Red Roof Management

10/10 – Hervorragend

Anessia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very Convenient
Clean room, friendly staff with great customer service. This was an overnight stay during our travel. Close to I-10, restaurants and shopping centers.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Linton Rediresponse Specialist am 30. Dez. 2023
Hi Anessia,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It's rewarding to read that our clean room, friendly staff and close proximity to stores met your needs. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.Sincerely,Red Roof Management

2/10 – Ungenügend

Vera

Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
I had to leave an hour after leaving. My skin started breaking out.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Linton Rediresponse Specialist am 30. Dez. 2023
Dear Vera,Thank you for telling us about your recent visit to RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. I was saddened to hear about your stay been cut short. We continually work to improve our hotel, so I really appreciate you providing us with your feedback.I do hope that you will return to our hotel, or any of our other Red Roof brand locations in the future. Regards,Red Roof Management

10/10 – Hervorragend

Kindric

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nice and quite hotel recommend if your visiting for small time
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Antonio,RediResponse Specialist am 27. Dez. 2023
Dear Kindric,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. It’s great to hear that you found our property to be conveniently located and tranquil. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Antonio,Red Roof ManagementRediResponse Specialist

8/10 – Gut

Jerry W.

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very convenient to the freeway and dinning. Everyone was really nice
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Carla RediResponse Specialist am 26. Dez. 2023
Dear Jerry, Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with our staff and the convenience of our location to the free way as well as dinning areas. At Red Roof, feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thanks again and we hope you’ll visit us again on your next trip! Sincerely, CarlaRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Tameko

Geschäftlich gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Unhappy camper
No heat, no fridge, no microwave, tv didn’t work to remotes, and had a musty smell or pet smell 3rd attempt and overall not satisfied at all!!!
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von LaTunde Murrant. Rediresponse Specialist am 23. Dez. 2023
Dear Tameko,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof sincerely appreciates your comments and we're very sorry you were unhappy with your experience. You indicated that you were unsatisfied with the odor you encountered, having no heat and all other concerns that you mentioned. We ultimately aim for all our guests to have a positive, clean and comfortable stay, so disheartened to hear this was not the impression left with you. We will take your comments into consideration and shared with management to make changes to improve our customer experience. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area.Sincerely,LaTundeRed Roof Management RediResponse Specialist

10/10 – Hervorragend

Lashanta

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Gabrielle RediResponse Specialist am 11. Jan. 2024
Thank you for taking a moment to leave a review, Lashanta. The staff and I at the Red Roof Inn Pensacola – I-10 at Davis Highway appreciate your 5/5 score following your stay. At Red Roof, we aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit. In the future, please consider adding comments to your review to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area. Sincerely, Red Roof Management

8/10 – Gut

Jason

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
The management was extremely friendly
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Adraine RediResponse Specialist am 18. Dez. 2023
Hello Jason,Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY and I appreciate your 4/5 score following your stay. I am happy to read that you found the management team to be extremely friendly. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip at Red Roof.Sincerely,AdraineRed Roof ManagementRediResponse Specialist

6/10 – Okay

james

Gut: Sauberkeit und Komfort des Zimmers
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von Chevanese RediResponse Specialist am 7. Dez. 2023
Thank you, James, for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 6/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Ashante

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice and clean also great staff members
Aufenthalt von 4 Nächten im November 2023
Antwort von Chevanese RediResponse Specialist am 28. Nov. 2023
Hello Ashante,Thank you so much for posting a review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am glad to read that you were pleased with with the cleanliness of our hotel and the impression our staff members left with you, as you stated they were great. At Red Roof, our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit. Thank you again, Ashante, for your kind words. The staff and I would love to provide you with another comfortable stay in the future.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 – Gut

David

Geschäftlich gereist
Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Chevanese RediResponse Specialist am 19. Nov. 2023
Thank you, David for being our guest at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

2/10 – Ungenügend

Rafael

Geschäftlich gereist
No hot water.
Aufenthalt von 1 Nacht im November 2023
Antwort von Sashauna Red Roof Management am 15. Nov. 2023
Dear Rafael,Thank you for taking the time to tell us about your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I am sorry that your experience did not meet your expectations, prompting your 1/5 score. The situation you described regarding the lack of hot water is truly regrettable. We are very sorry for your experience. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. I have shared your feedback with management in an effort to address your concerns.Please know that we value you as our guest and appreciate your business. We do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience.Very truly yours,SashaunaRed Roof Management RediResponse Specialist

4/10 – Schlecht

Amya

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im November 2023
Antwort von Dannielle Rediresponse Specialist am 6. Nov. 2023
Hello Amya, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY are saddened to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip.Sincerely,Dannielle Red Roof Management Rediresponse Specialist

2/10 – Ungenügend

Salvador

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Very rude and prejudice place to be at, the hotel is also very hazardous and unsafe environment I wouldn’t recommend staying here.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Chevanese RediResponse Specialist am 24. Okt. 2023
Dear Salvador,Thank you for your recent review of your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. The situation you described regarding the less than ideal encounter you had at our hotel and the unsafe environment is truly regrettable. I sincerely apologize for your experience.Thank you for sharing your concerns and I wish you all the best in your future travels.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 – Okay

Yvette, Tallahassee

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Every towel I had was dirty/stained, bedding was tattered somewhat dirty
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Chevanese RediResponse Specialist am 24. Okt. 2023
Dear Yvette,Thank you for taking the time to tell us about your experience at the Red Roof Inn Pensacola – I-10 at Davis Highway. We appreciate your 3/5 rating. However, please accept our sincerest apologies for the uncleaned, and stained towels and the condition of the bedding you described. At Res Roof, your feedback is important to us and will be taken into consideration to make changes to improve our customer experience.Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 – Gut

Philip

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
stayed here during parent's final days
Used to be we'd have a small fridge & microwave in the room. I was here for almost a week and really needed these amenities.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Chevanese RediResponse Specialist am 1. Nov. 2023
Hi Philip,The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway thanks you for your 8/10 rating. We certainly take missing amenities very seriously as we ensure our guests satisfaction. Upon investigation, I saw where a Standard King room was reserved and the listed amenities are a part of the package. I sincerely apologize if this wasn't disclosed prior to check-in. On your next stay should you require a microwave or refrigerator, please consider one of our Deluxe or Superior room. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

4/10 – Schlecht

Esteban

Room had a smell the bed you could feel the springs very uncomfortable and the crowd outside smoking weed and drinking not satisfied at all
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Chevanese RediResponse Specialist am 21. Okt. 2023
Dear Esteban,We are sorry to hear your recent experience at the Red Roof Inn Pensacola – I-10 at Davis Highway did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We appreciate your business and truly value your feedback. Sincerely,ChevaneseRed Roof Management RediResponse Specialist

4/10 – Schlecht

uma vasu ravi

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Needs to improve a lot, toilet, flush out not in good condition, staff are good, night lots of shoutings from neighbors
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Koki am 16. Okt. 2023
Thank you for your feedback.

8/10 – Gut

Allen

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good location
Good location
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von koki am 11. Okt. 2023
Thank you

8/10 – Gut

Preston

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Chevanese RediResponse Specialist am 27. Okt. 2023
Thank you for being our guest, Preston, at the Red Roof Inn Pensacola – I-10 at Davis Highway. We value you as a our guest and welcome your 8/10 score. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. We would love to see you again, should your travels bring you back to our area.Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

8/10 – Gut

Donald

Aufenthalt von 1 Nacht im August 2023
Antwort von Chevanese RediResponse Specialist am 13. Sept. 2023
Hello Donald, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 4/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof Management RediResponse Specialist

8/10 – Gut

Tracy

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
There were suspicious people hanging around the properties.
Aufenthalt von 3 Nächten im August 2023
Antwort von Chevanese RediResponse Specialist am 13. Sept. 2023
Dear Tracy,Thank you for taking a moment to complete our survey following your stay at the Red Roof Inn Pensacola – I-10 at Davis Highway. I'm so glad we earned your 4/5 score. However, I was saddened to read that our clientele wasn't to your liking. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

6/10 – Okay

Ruben

Mit der Familie gereist
Aufenthalt von 1 Nacht im September 2023
Antwort von Chevanese RediResponse Specialist am 27. Okt. 2023
Hello Ruben,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 6/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. At Red Roof, your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,ChevaneseRed Roof ManagementRediResponse Specialist

10/10 – Hervorragend

Tim

Aufenthalt von 2 Nächten im September 2023
Antwort von Abigail RediResponse Specialist am 8. Sept. 2023
Hello Tim,Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Pensacola – I-10 at Davis Highway and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Abigail RediResponse Specialist

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Decent budget inn, will stay again.
Lot Surrounded by Beautiful, mature trees. Affordable, bug free, pay nonrefundable fee to save to save even more. There was also a $50 deposit, and it was refunded at site at check out. Reasonably clean. Floors in every budget motel I’ve stayed in will get feet dirty, so I just wear dark socks and or sandals, but mostly nothing visibly dirty except in some corners, but I’m a house cleaner, so I look for that on a job And not a big deal to me if I’m not on a job. updated, comfortable beds. Tiny square refrig and microwave for more ,courteous Staff. ground floor as requested, parking right outside exterior room enterance,minor things that didn’t bother me: sink drained slower due to sink stopper not unengaging. Mentioned at checkout just so management knew and work order for scheduled repair already, musty room smell, due to heat, humidity if doors to rooms are open for any significant time. I didn’t notice the odor after in there for a few minutes and it didn’t bother my family at all. Kids stay free and one pet which is nice. stressful to get out off since we had to cross a lot of lanes to go where we wanted or make an u turn, but there was a back way in as well. Left message to get earlier checkin which they didn’t get but 2 pm checkin was no problem. ice, vending machine and room coffee maker. Waffle House within stones throw and a sports bar nearby. Door used easy card, deadbolt work? Chain lock broken, quiet, fans on. Will stay again.
Aufenthalt von 4 Nächten im August 2023
Antwort von LaTunde Murrant. Rewards Specialist am 7. Sept. 2023
Dear Valued Guest,Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN PENSACOLA - I-10 AT DAVIS HIGHWAY. Red Roof value you as our guest and welcome your 8/10 score. It's great to know that you appreciate that the lot is surrounded by beautiful, mature trees, our comfortable beds and all the positive comments that you highlighted. However, regarding your comment that the sink drained slower, musty room smell and any other concerns stated. These will be taken into consideration. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LaTundeRed Roof ManagementRediResponse Specialist

8/10 – Gut

Rudolph

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im September 2023
Antwort von koki am 5. Sept. 2023
Tank you for your feedback.