Doppelzimmer, 2 Doppelbetten, Raucher | Schreibtisch, Bügeleisen/Bügelbrett, kostenlose Babybetten

Bewertungen von Days Inn by Wyndham Pensacola I-10

2 out of 5
Days Inn by Wyndham Pensacola I-10
8060 Lavelle Way, Pensacola, FL

Bewertungen

5,4
123 von insgesamt 961 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
165 von insgesamt 961 Gästebewertungen haben eine Bewertung von 8 - Gut" "
195 von insgesamt 961 Gästebewertungen haben eine Bewertung von 6 - Okay" "
204 von insgesamt 961 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
274 von insgesamt 961 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

5,2/10

Sauberkeit

6,6/10

Personal & Service

5,0/10

Ausstattung

5,0/10

Zustand der Unterkunft

5,2/10

Umweltfreundlichkeit

Bewertungen

6/10 – Okay

Suad

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Badezimmer sieht schrecklich aus.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Hotel Manager am 2. Juli 2022
Dear Guest, We are really sorry for the inconvenience caused to you as mentioned in your negative feedback and we assure that we would definitely work on it and improvement can be seen during your next stay. Sincerely, Hotel Manager

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Zustand der Unterkunft und Komfort des Zimmers
Das Hotel hat die besten Tage hinter sich
Habe das Hotel sehr kurzfristig gebucht. Es war gut zu erreichen bzw. leicht zu finden. Leider ist das Hotel doch etwas in die Jahre gekommen. Die Klimaanlage erzeugt einen ziemlich üblen Geruch, sodass man diese nicht laufen lassen sollte. Dadurch wird es, an der Golfküste, doch recht warm im Zimmer. Der Hoteleigene Pool ist ungepflegt und nicht sauber. Selbst bei 35°C wurde dieser daher nicht genuzt.
Aufenthalt von 3 Nächten im September 2017
Antwort von dee am 10. Okt. 2017
thank you for your kind remarks regarding the staff. We are planning a remodel within the next few months and we hope that on your next stay with us, you will find the improvements up to your expectations.

8/10 – Gut

Austrians, Ansfelden

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nettes Hotel im Norden von Pensacola
Gerne immer wieder, alles wie im Vorfeld erwartet. Die Lage direkt an der I10 merkt man im Hotel überhaupt nicht

2/10 – Ungenügend

Peter

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Bessere Absteige
Der Aufenthalt war alles andere als schön. Zimmer dreckig, laut da der Highway unmittelbar in der Nähe ist. Frühstücksraum die reinste Katastrophe, noch nicht einmal genug Platz zum sitzen. Das Personal hat auch nicht gerade mit Freundlichkeit geglänzt. Kann ich auf keinem Fall weiter empfehlen.

8/10 – Gut

Andy, Sauerland

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Optimal
Alles was man braucht. Freundiches Personal und saubere Zimmer.

6/10 – Okay

Reisender, Graz

Es war sehr laut im Zimmer wegen der naheliegenden Strasse!

4/10 – Schlecht

Loi

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Great location, the quality of the apartment could be better.
Aufenthalt von 1 Nacht im Mai 2024

4/10 – Schlecht

Lisa

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Ausstattung
The water in the shower was very hard to regulate from cold to hot. The floor was dirty. We had to use toilet paper for Kleenex because the Kleenex holder was empty. There was no ice in the ice machine. We will not be staying there again.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Rick

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
I showed up and it looked like criminals wandering around the outside. At the unstaffed check-in counter there was a sign that said I would have to pay a $50 CASH deposit to make sure I didn't smoke in the room or leave it a mess. I left and found a nicer place to stay.
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

Linda

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

DOROTHY

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The non-smoking room reeked of smoke and there was a cigarette butt on the air-conditioning unit and the security card did not work. Upon complaining, the night manager offered us another room. This second room could not be opened with the security cards. The maintenance person had to come open the door with a screwdriver. Then, we were told that anytime we needed to enter our room we should call the maintenance man to open the door with the screwdriver. We went back to the desk and to the manager that we were leaving, that we would not take either room and to refund our prepaid deposit.
Aufenthalt von 3 Nächten im Mai 2024

2/10 – Ungenügend

Vivek

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I will never ever stay in Days INN. The place was in shambles, the floors were so bad that my wife had to clean the floor before kids could even move. Bathrooms were terrible, water seemed contagious. I am also disappointed with EXPEDIA for even suggesting this place. I understand that Days INN is a two-star hotel, but you would at least expect a decent room with a clean floor, a clean water supply that is just basic any hotel should provide. Expedia should take DAYS INN off from their suggested list. Please DO NOT stay at this facility.
Aufenthalt von 2 Nächten im Mai 2024

4/10 – Schlecht

Travis

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room was decent but they want a CASH ONLY deposit which is pointless because they give it back when you checkout without knowing if anything was broken, stolen, etc. They dont have an atm on site either. "Free Breakfast" was literally nothing but 3-pk mini doughnuts and coffee. Room has no ventilation so theres a lot of rust everywhere. The bed is a matteress (only) on a wire steel frame that sticks out on the sides. Homeless shelter style bed linens...Outside was filthy cigarette butts EVERYWHERE. front desk was actually nice and helpful but I was disappointed with everything else. NOT FOR ME AGAIN
Aufenthalt von 1 Nacht im Mai 2024
Antwort von M am 9. Mai 2024
Dear Travis,We are sorry that you had a substandard experience at our hotel. We realize that neither our property nor our surroundings were close to your expectations. We assure you that we will investigate our facilities and service, take the necessary measures, and make the right changes to prioritize our guests' satisfaction and comfort. We kindly request you give us another chance to compensate for our shortcomings and deliver an excellent guest experience.Sincerely,Management Team

10/10 – Hervorragend

Leslie

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
It’s just an older property, but rooms are updated with flooring beds etc.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von M am 9. Mai 2024
Dear Leslie,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

2/10 – Ungenügend

Jonathan

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Ausstattung und Zustand der Unterkunft
Low Security
Aufenthalt von 1 Nacht im Mai 2024
Antwort von M am 9. Mai 2024
Dear Jonathan,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

6/10 – Okay

Rob

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von M am 9. Mai 2024
Dear Rob,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope to have you back again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

10/10 – Hervorragend

Angela Kaye

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von M am 9. Mai 2024
Dear Angela,Thank you so much for the positive rating. We greatly appreciate your support and are thrilled you had an amazing experience with us. We always strive to provide quality service and satisfaction to the guests, and we are delighted that we could do so for you. We hope to enhance this experience further in the future and we are looking forward to your next visit. See you soon! Best regards,Management Team

4/10 – Schlecht

Karen, Indianola

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im April 2024
Antwort von M am 3. Mai 2024
Dear Karen,Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issues. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

4/10 – Schlecht

Sheldon

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Property was in terrible shape. Carpet torn up, blood in bathtub, dirty rubber gloves in drawer and roaches ‘in the bed’. Front desk apologised repeatedly and made sure we had our charges reversed immediately. Staff excellent, property needs to be closed.
Aufenthalt von 1 Nacht im April 2024
Antwort von M am 9. Mai 2024
Dear Sheldon,We are disappointed that our rooms, furniture, or facilities did not work well for you. We shall investigate your concerns and ensure that our property is adequately upgraded in terms of furnishings and maintenance. We request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

10/10 – Hervorragend

Bryon

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very nice room!
Aufenthalt von 6 Nächten im April 2024
Antwort von M am 26. Apr. 2024
Dear Bryon,Thank you for taking the time to rate us so highly! We are thrilled to know that you enjoyed your stay with us and that we met your expectations. We strive to provide exceptional service and amenities to all our guests, and we are delighted that we could do so for you. We hope to welcome you back in the future for another outstanding stay. Best regards,Management Team

6/10 – Okay

Tony

Gut: Personal & Service
Aufenthalt von 4 Nächten im April 2024
Antwort von M am 12. Apr. 2024
Dear Tony,Your feedback is valuable to us and we appreciate your generous ratings for our hospitality standards. We are happy you liked your stay and hope you choose us again. Thank you for your business, we look forward to seeing you soon.Best regards,Management Team

6/10 – Okay

Edward

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
First hotel i have been to that did not have a coffee pot in the room. Breakfat was a real joke. Coffee was warm and all there was was little Hostess donuts. To me, this was not a free breakfast.
Aufenthalt von 1 Nacht im März 2024
Antwort von M am 5. Apr. 2024
Dear Edward,We are sorry that you felt our breakfast services were also poorly managed. We appreciate you bringing your grievances to our attention, as they will be addressed with our staff from the appropriate departments immediately. On that note, we request you give us another chance to rectify our errors and earn your trust!Sincerely,Management Team

6/10 – Okay

FRANK, Alto

Aufenthalt von 1 Nacht im März 2024
Antwort von M am 29. März 2024
Dear Frank,We are pleased to hear that you found the overall stay comfortable, but we understand that this alone does not compensate for the other issues you encountered. Please feel free to share the areas where we fell short in your case so that we can address the issues promptly. We are committed to providing our guests with exceptional service and accommodations, and we hope to have the opportunity to welcome you back in the future to demonstrate the improvements we have made.Sincerely,Management Team

2/10 – Ungenügend

Katherine, farmington

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We did not even stay we left. Terrible
Aufenthalt von 1 Nacht im März 2024
Antwort von M am 8. März 2024
Dear Katherine,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please feel free to provide more details so that we can address the issue promptly. Regardless, please accept our sincere apologies for failing to exceed your expectations. Thank you for your business and we look forward to seeing you soon. Sincerely,Management Team

6/10 – Okay

Ernest

Mit der Familie gereist
Some updates made but poor workmanship. Thorough cleaning needed. Tv was wobbly on stand. Desk staff was very helpful and accommodating.
Aufenthalt von 1 Nacht im März 2024
Antwort von M am 8. März 2024
Dear Ernest,Thank you for allowing us to recognize our staff for their exemplary work in providing a comfortable experience for our valued guests. We apologize for not meeting our standards of cleanliness and comfort. Our housekeeping team will be informed, and immediate steps will be taken to rectify the situation. We would be grateful if you allow us to make amends and improve your experience during your next stay.Sincerely,Management Team

10/10 – Hervorragend

Craig, Harahan

Mit dem Partner gereist
Gut: Sauberkeit und Personal & Service
T
Aufenthalt von 1 Nacht im Januar 2024
Antwort von M am 8. Feb. 2024
Dear Craig,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Januar 2024
Antwort von M am 25. Jan. 2024
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

6/10 – Okay

Carol Lanette

Gut: Personal & Service
Room smelled like smoke
OK stay but non smoking room reeked of smoke and floor was filthy.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von M am 6. Jan. 2024
Dear Carol Lanette,We appreciate you taking the time to share your review with us. Our entire staff, thank you for your modest rating. We also regret that certain aspects of our property were not up to the mark during your stay with us. We assure you; we are indeed taking gradual steps in upgrading our property and enhancing our hotel rooms to improve our quality services. On that note, we hope you will choose to stay with us again in the future, so we can serve you even better. Sincerely,Management Team

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Only this morning we out the power
Aufenthalt von 2 Nächten im Dezember 2023
Antwort von M am 22. Dez. 2023
Dear Maria,Your feedback is very valuable to us, and we really appreciate your generous ratings for our hospitality standards. We are extremely delighted to know you loved your stay with us and that we were able to exceed your expectations. We have noted your feedback in regard to the power and we will certainly communicate your concerns to our top ownership. We hope you choose to stay with us again in the future. Thank you for your business and we look forward to seeing you soon.Best Regards,Management Team

2/10 – Ungenügend

Lashanta

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von M am 6. Jan. 2024
Dear Lashanta,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

4/10 – Schlecht

John

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von M am 14. Dez. 2023
Dear John,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 – Hervorragend

Leve

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 5 Nächten im November 2023
Antwort von M am 22. Dez. 2023
Dear Leve,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Kenith

Gut: Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Old not running vehicle in parking lot. The breakfast included references are not true, coffee and Debbie Donuts don’t qualify. I do like it is pet friendly and close to Cracker Barrel
Aufenthalt von 1 Nacht im November 2023
Antwort von M am 1. Dez. 2023
Dear Kenith,Thank you for sharing your feedback with us. We sincerely apologize for the outdated vehicle in our parking lot and the disappointing breakfast options. We value your pet-friendly experience. We will strive to improve our breakfast offerings and ensure our parking lot is well-maintained.Best Regards,Management Team

6/10 – Okay

Alicia

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
To say it includes breakfast is not accurate. Gross donuts and coffee is not what I was expecting.
Aufenthalt von 1 Nacht im November 2023
Antwort von M am 1. Dez. 2023
Dear Alicia,Thank you for your feedback. It is unpleasing to know that your recent stay with us was not satisfactory. We understand your disappointment regarding our breakfast selection, and we have addressed your concerns to the top ownership. We will surely look to make the necessary upgrades. We try to accommodate feedback from guests, and we truly understand its value. Having said that, we sincerely hope you will choose to stay with us again, and we will see to it that your future visits are completely satisfactory.Sincerely,Management Team

10/10 – Hervorragend

Kimberly

Aufenthalt von 1 Nacht im November 2023
Antwort von M am 23. Nov. 2023
Dear Kimberly,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

10/10 – Hervorragend

Maria

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im November 2023
Antwort von M am 9. Nov. 2023
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Maria

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von M am 26. Okt. 2023
Dear Maria,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 – Ungenügend

Neysha

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The pictures of the property and rooms are NOT ACCURATE!!! Rented a room and when I got the Key to access the room the door was open. The room smelled very bad. Like cigarette and just dirty. I asked for a non-smoking room . The toilet was dirty and someone had used it . The room was not cleaned at all. Bed sheets smelled bad and it had brown spots for people leaving the cigarette in the bed. I asked for a new room and it was even worst. Receptionist was not helpful. I had to find a different place. I am still waiting for someone to contact me and give me a refund.
Antwort von M am 2. Nov. 2023
Dear Neysha,Thank you for sharing your experience and we are so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an unusual experience, especially with the condition of the hotel. We take this quite highly and your feedback will be shared with management so that appropriate steps can be taken. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

6/10 – Okay

Verifizierter Reisender

At least the bed was comfortable
The bathtub was dirty. The ironing board and iron had been removed. The TV didn't work. The ice machine also didn't work. The A/C controls were also weird because it went down by 2 degrees and took several minutes to respond.
Aufenthalt von 1 Nacht im September 2023
Antwort von M am 29. Sept. 2023
Dear Guest,Thank you for taking the time to share your review with us. We're shocked to learn that you felt the place needed more cleaning. Even though we are renowned for our meticulous attention to detail, we sincerely apologise for falling short this time. In this time of widespread illness, when visitors are more worried than ever about their general safety and well-being, we place a high priority on cleanliness. We deeply regret this time's letdown with you! However, we have the capacity to grow, therefore we kindly ask for another chance to win your business.Sincerely,Management Team

10/10 – Hervorragend

Elijah

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Stores fast food restaurants are near by and environment was great and quite
Aufenthalt von 1 Nacht im September 2023
Antwort von M am 29. Sept. 2023
Dear Elijah,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 – Hervorragend

Keelie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Dont believe all the reviews!
Great bang for your buck, my room was clean and smelled great when I checked in, no carpet too which I like. Tonya at the front desk was amazing and I could not rave about her more, super attentive and just over all kind. If I had a problem she was quick to fix it. I will absolutely be back as long as she is working there. Easy drive to anything, straight shot to down town and plenty of food and gas options right there too.
Aufenthalt von 2 Nächten im September 2023
Antwort von M am 14. Sept. 2023
Dear Keelie,Thank you for your fantastic review! We're thrilled to hear you had a great experience, especially with Tonya's exceptional service. We look forward to welcoming you back on your next visit, and we're delighted you found our location convenient for exploring the area. Safe travels!Best Regards,Management Team

4/10 – Schlecht

Joshua

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Terrible breakfast, just hostess donuts. This place is not for families.
Aufenthalt von 2 Nächten im September 2023
Antwort von M am 2. Nov. 2023
Dear Joshua,We were very disappointed to read about your experience during your stay with us. While an apology will regrettably not alter the outcome of your experience on this occasion, we do extend it with all sincerity. We certainly empathize regarding the points you mention in your review that you experienced. We will look into each issue that you have noted in an attempt to correct and improve our hotel and services.Sincerely,Management Team

10/10 – Hervorragend

Bobby

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im August 2023
Antwort von M am 1. Sept. 2023
Dear Bobby,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

8/10 – Gut

Roger

Mit Haustieren gereist, Mit der Familie gereist
Gut: Personal & Service
Good eal and location
Aufenthalt von 1 Nacht im August 2023
Antwort von M am 24. Aug. 2023
Dear Roger,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

10/10 – Hervorragend

jacqueline

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
It was ok
Aufenthalt von 1 Nacht im August 2023
Antwort von M am 24. Aug. 2023
Dear jacqueline,Thank you for giving us a perfect rating and we appreciate your positive feedback about our hotel. Our entire staff enjoyed catering to your needs as much as you enjoyed your stay. Thank you for your valuable business and we look forward to hosting you again in the soonest time!Best Regards,Management Team

8/10 – Gut

Carolyn

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I would definitely stay there again. Clean,comfy.
Aufenthalt von 6 Nächten im August 2023
Antwort von M am 17. Aug. 2023
Dear Carolyn,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 – Ungenügend

Forrest, Valdosta

Verbesserungswürdig: Sauberkeit
Left went somewhere else
Aufenthalt von 1 Nacht im August 2023
Antwort von M am 17. Aug. 2023
Dear Forrest,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

2/10 – Ungenügend

Amanda

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Juli 2023
Antwort von M am 17. Aug. 2023
Dear Amanda,We appreciate you taking the time to rate our hospitality standards. It is extremely unpleasing to know that your recent stay with us was not up to the mark. We would appreciate it if you can leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. We really value feedback from guests as they help us in bettering our hospitality services. Regardless, on behalf of our entire staff please accept our sincere apologies for we failed to exceed your expectations. Having said that, we earnestly ask for another chance to host you better.Sincerely,Management Team

10/10 – Hervorragend

Truly

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Love the staff there
Aufenthalt von 2 Nächten im August 2023
Antwort von M am 11. Aug. 2023
Dear Truly,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best Regards,Management Team

2/10 – Ungenügend

courteney

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Horrible horrible property
Aufenthalt von 3 Nächten im Juli 2023
Antwort von M am 11. Aug. 2023
Dear Courteney,We are extremely disheartened to see such low ratings from you. Please accept our sincere apologies for your recent stay with us was not up to the mark. We are taking gradual steps to upgrade our property and enhance our quality services, and if given another chance, we will see to it that your future visits are completely satisfactory. Please stay assured that all necessary steps will be taken to ensure no other guest experiences what you did. We really regret the inconvenience, and we sincerely ask for another chance to serve you better in the future.Sincerely,Management Team