Hi Felix.Thank you for your kind words! We hope we can have you again the next time you visit Nusa Penida.Warm regards,

Hi Meike.Thank you for your positive feedback, we are happy to know you have an enjoyable stay with us.We will improve our breakfast and the quality of the live band in our cafe, to make all guests have an enjoyable stay with us.We also look forward to having you again with us.Warm regards,

Hello Alexandra, thank you for your kind reviews! We are also happy to know that you love your stay with us.We hope we can have you again with us the next time you visit Nusa Penida.Warm regards,

Hi Su-Lin. Thank you for your kind review! We are also happy to know that you truly enjoy your stay here, and we are excited to have you with us the next time you visit Nusa Penida!Have a nice day, and we look forward to welcoming you with us.Warm regards,

Dear Joel.Thank you for sharing your feedback about your recent stay at our hotel. We appreciate your comments, and we apologize for the inconvenience you encountered during your stay.We apologize for any discomfort caused by the lack of information from the restaurant staff to the front office staff regarding bills. We understand the repeated request to pay the bill you already paid makes you confused and discomfort for the duration of your stay. We appreciate your feedback, and we will improve our system of keeping track of our guests' orders and bills to ensure an enjoyable experience for our guests.Thank you for bringing these matters to our attention, and please accept our sincere apologies for any inconvenience caused. We value your feedback, as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Best regards,

Hi Mingte.Thank you for staying with us and sharing your feedback about your recent stay at our hotel. We appreciate your comments, and we apologize for the inconvenience you encountered during your stay.We apologize for the WiFi difficulties you had. We regret that it did not live up to your expectations; we intend to offer a dependable and effective internet connection throughout the entire property. We will look into the situation more to address any connectivity problems and make sure that our visitors have a seamless WiFi experience throughout the property.We regret any inconvenience created due to live bands playing until 9:30 p.m. We acknowledge that the music might have been obtrusive and impacted your experience in general. We value your input and will review our entertainment schedule to make sure it reflects the tastes of our visitors and provides a calm and pleasurable atmosphere.We apologize for any disruption caused by construction sounds during your stay. We make an effort to keep a calm and relaxed atmosphere for our visitors, and we sincerely apologize for any disruption brought on by ongoing development. We will try to minimize disturbance and improve communication with our visitors about potential problems during construction times.Thank you for bringing these matters to our attention, and please accept our sincere apologies for any inconvenience caused. We value your feedback, as it helps us identify areas for improvement. We hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.Best regards,