Dear Kelvin,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. We will look into this issue and hope to resolve it promptly and accurately. We do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishesThe Management Team

Lieber tobiasVielen Dank für die Bewertung Ihrer Erfahrungen während Ihres Aufenthalts bei THE NATURE PHUKER. Wir freuen uns zu sehen, dass Sie Ihren Aufenthalt genossen haben, wir bemühen uns, jedem Kunden ein erstklassiges Serviceerlebnis zu bieten. Wir freuen uns immer, wenn Sie wiederkommen!Mit freundlichen Grüße,

Lieber Kurt Alois ReschVielen Dank für Ihre großartige Bewertung hier, die unser Team sehr ermutigt und inspiriert, weiterhin großartige Arbeit zu leisten. Wir hoffen, Sie bald wieder hier unterbringen zu könnenMit freundlichen Grüße,

Liebe KarolinVielen Dank für Ihre ehrliche Bewertung. Wir entschuldigen uns dafür, dass Ihr letzter Aufenthalt nicht den Erwartungen entsprochen hat. Wir freuen uns über Ihre Kommentare und werden diese mit unserem Team teilen, damit wir unsere Dienstleistungen weiter verbessern können. Wir hoffen, Sie in Zukunft wieder bei uns begrüßen zu dürfen, damit wir Ihnen ein besseres Erlebnis bieten können.Mit freundlichen Grüße,

Dear Navid,Thank you very much for your great review scores and sharing your recent stay with us here! Your compliments here are very inspiring us to do a great job onwards. We wish your travels will bring you back to The Nature Phuket again in the near future.Kind Regards,

Dear Tobias, Thank you very much for your great review scores and sharing your recent stay with us here! Your compliments here are very inspiring us to do a great job onwards.

Dear Finn, Thank you very very much for your great review scores here of your recent stay with us!! We wish to have a chance to welcome you back here again. Kind regards,

Dear Alois, Thank you very much for your review scores of your recent stay here! The Neon rooftop bar is opened and waiting for you to chill out again with our signature cocktails and beautiful sunset from 5 pm till 11 pm. Wish you coming back to be our valured clients next time for sure! Kind regards

Dear Matheos, Thank you very much for sharing your comment here! We hope to have an opportunity to accommodate and better serve you here again. Kind regards, Audi Front Office Manager

Dear Philip, Thank you very much for sharing your comment here! We hope to have an opportunity to accommodate and better serve you here again. Kind regards, Audi Front Office Manager

Dear Alfred, Warm greetings from “The Nature Phuket”! Thank you for taking a moment to share your experience after your stay at “The Nature Phuket”. I am very happy to read that we met with your expectation during your recent stay. Please rest assured that I will share your comments with our team and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for staying with us and looking forward to welcoming you back to “The Nature Phuket” as our valued guest in the near future. Kind regards, Audi Front Office Manager

Dear Claudio, Thank you very much for choosing to stay with us at “The Nature Phuket” and sharing your great experiences of your recent stay this time! Anyway, your wonderful review scores will be inspired and encouraged us and other team members to do a great job of our hospitality services onwards. Wish to have an opportunity to better serve you here again. Kind Regards, Audi Front Office Manager

Dear Alex - We appreciate your feedbacks, thanks for your review and choosing to stay with us, we look forward to having you back again - Warm regards

Dear Jonatan – Thank you for staying with us! We are truly appreciated that you take the time to share your experience and highlight our cleanliness and modern property. We are in serenity location, yet close enough to go Patong center by our free daily shuttle bus service, it’s just 5 minutes from there. Wishing you have a safe journey and hope to see you next time at The Nature Phuket /Warm regards

Dear Valued Guest -Thanks for taking time to review our property. We are delighted to hear that our staffs and our facilities could impress you as your needs and expectations. Look forward to welcoming you back to the hotel in the near future -Warm Regards

Dear Evelyn - Thank you very much for your review and choosing to stay with us. we look forward to have you back again - Warm regards

Dear Valued Guest, Many thanks for being our guest and for sharing the details of your stay at The Nature Phuket. We are pleased that everything went perfect! for you during your visit, and really appreciate! your highlighting some of our key on- site amenities, facilities, comfortable accommodation with cleanliness, great breast buffet and different choices. Thank you once again! for your kind words to “May” who did a great service at hotel lobby, we will make sure that her professional service is recognized. it is a pleasure having you with us and looking forward to having you as our guests again in the future- kind regards/Alimin/Assistant Front Office Manager

Dear Anonymous, It is a pleasure having you stay with us at The Nature Phuket, and thank you for give us your feedback. We are sorry to hear that your night sleep was inconvenience. However we have a plan designed to solve this issue, some rooms where were located in buildings as you mentioned, had already installed the new rubber seal to be more efficient of soundproofing, we expected to be done it soon. I trust this situation has not affected your overall impression of our property; as well as, other facilities service. The team and myself hope to be of your service in the future. Kind regards Min Assistant Front Office Manager

Thank you very much for sharing your great recent experience to us! We will for sure keep up the great service and hope to better serve you here again.

Dear Simon, Thank you for taking your valued time to share your comments here! We have raised up this issue to review with our team seriously. The construction from the market project he hotel is out of our control. The free shuttle bus is available from 11 am till 8 pm everyday for our In-House guests. (Hotel to Jungceylon to Patong beach) We are very sorry once again if the hotel did not being met your expectation this time. However, we wish that you would give an opportunity to better serve you here next occasion which we would provide a great room for you for sure next time. Kind regards,

Dear Jose,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

Dear Amanda,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

Dear Rammah,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

Dear Claudia,Thank you very much for a great review and we appreciate your feedback. I am very glad to learn that you enjoyed your stay and we look forward to welcoming you back to Phuket! Best wishes,The Management Team

Dear Robert,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was perfect. we look forward to serving you again soon.Best wishes,The Management Team

Dear Kailtyn,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

Dear Christie,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

Dear Tin Yee,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

Dear Larysa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 5/5 we look forward to serving you again soon.Best wishes,The Management Team

Dear Claudiu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this, regarding security deposit was required upon check-in, It refundable and the purpose to require is to cover any potential damages or incidental charges during your stay, however we strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

Dear Arafah,Thank you for taking time to review The Nature Phuket and sharing your perfect 5/5 stay. This feedback allows us an opportunity to share within our team that their hard work is being recognized and your stay was an “Exceptional” one. Thank you Best wishes,The Management Team

Dear Charu,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us;the comment about; stuff from safety box was move, as per our record on 23rd February 2024 you scheduled to change the room to another building as per your requested, you went out for whole day with all luggage was packed and left in the room, then around 15:00 hrs. Bellboy together with front leader went to your room to assist with luggage movement also remove some stuff in safety box and kept in safety box at hotel lobby due to old room need to prepare for new arriving guest, which is information have been provided to the guest before schedule to move the room.the comment about; luggage with shopping bag was given to taxi driver without your consent, I have checked our CCTV footage, and found that on 26th February 2024 you made check-out at 11:30 hrs. And leave all luggage at our store after that you went out with minivan, around 16:28 hrs. There is a taxi driver (plate no.กช 2892) approached us at hotel lobby with presented us with correct information which he was informed to collect all your luggage from hotel and then pick all of you up from the mall (Junceylon) before heading to airport, the information was re-confirmed to make sure everything is correct before loading all luggage to the carWe do hope that you will consider staying at The Nature Phuket again in the future and if you do so please feel free to let us know personally and we will be happy to look after your arrangements personally.Best wishes,The Mangement Team

Dear Hadi,Thank you for taking time to review your stay with us. We are pleased to read that your stay was lovely from start to finish and that our team was able to make your holiday a memorable one. We are also extremely happy to read that you felt our rooms were exactly what you needed as our breakfast was amazing. Thank you! We look forward to seeing you and thanks you for your comments to help us continue The Nature Phuket the best experience we can do for our lovely guests.Best wishes,The Management Team

Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Jennifer,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Natsumi,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Nina,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon.Best wishes,The Management Team

Dear Lan,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

Dear Tamas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

Dear Vanessa,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Joanne,Thank you very much for sharing an excellent review of your stay and wonderful comments complementing the resort facilities, services, friendly and professional attitude of the resort team. We always looking forward to seeing you coming back!Best wishes,The Management Team

Dear Anthony,Thank you very much for your recent stay with us at The Nature Phuket and thank you for the time you took to write this comment. I am disappointed to read that we did not manage to live up to your expectations on this occasion and we would like to express our sincere apologies for this. We strive to provide exceptional experiences to all our guests and hence your feedback is very important to us. Please rest assured that these issues will be looked into and do improvement respectively. We value your comments and welcome the opportunity to serve you again.Best wishes,The Management Team

Dear Kevin,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Sahnd,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Renee,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Thomas,Thank you very much for writing your review scores of your staying here. We hope to have an opportunity to better serve you here again soon. Best wishes,The Management Team

Dear Brent,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team

Dear Akiko,Thank you ever so much for your wonderful feedback. It’s fantastic to review your stay with us was 10/10 we look forward to serving you again soon.Best wishes,The Management Team