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Bewertungen von Citrus Patong Hotel by Compass Hospitality

4 out of 5
Citrus Patong Hotel by Compass Hospitality
222 Ratuthit Songroipi Road, Patong, Phuket

Bewertungen

8,4

Sehr gut

82 von insgesamt 207 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
88 von insgesamt 207 Gästebewertungen haben eine Bewertung von 8 - Gut" "
27 von insgesamt 207 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 von insgesamt 207 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 von insgesamt 207 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,8/10

Sauberkeit

8,6/10

Personal & Service

7,0/10

Ausstattung

8,4/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Kuti

Aufenthalt von 5 Nächten im Dezember 2023

8/10 – Gut

Nadija

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Alles Gut bis auf das Frühstück aber das ist wohl in ganz thailand so ohne käse und nur toastbrot und mini croissant. Besser ohne frühstück buchen und im supermarkt brot und käse kaufen 😁
Aufenthalt von 13 Nächten im November 2023
Antwort von Wanwisa Banjongsiri am 12. Dez. 2023
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerely,Wanwisa BanjongsiriHotel Manager

6/10 – Okay

Clemens, Bonn DE

Gut: Personal & Service
Zimmer zur Straße sehr laut, Pool sehr klein und wird somit nicht genutzt und auch nur gesam 2 Liegen vorhanden. Hatte ohne Frühstück gebucht, zum Glück, da Frühstück viel zu wenig Auswahl und somit zu teuer
Aufenthalt von 20 Nächten im April 2019
Antwort von Dear am 7. Mai 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

6/10 – Okay

Werner, Rumburk, Tschechien

Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Gute Lage, trotzdem enttäuschend
Das Hotel an sich war ganz OK, nur die Mitarbeiter waren es teilweise nicht. Ich habe 1 Zimmer für 2 Personen Besatzung gebucht, trotzdem wollte mann mir 500 Baht in Rechnung stellen, wenn ich mit Begleitung kam. Zimmerservice hat zwar täglich geputzt, das Schampoo sowie Duschgel wurde aber nur 1x in 16 Tagen nachgefüllt, musste es selber kaufen - es geht nicht um die paar Baht, sondern um das Prinzip. Die Mitarbeiter waren zu 75% nicht besonders freundlich und hilfsbereit. Da das Hotel nahe dem Zentrum liegt, ist nachts ziemlich viel Lärm zu hören. Stört mich nicht, trotzdem sollte mann sich es überlegen, bevor mann bucht

8/10 – Gut

Will

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good pool, good breakfast. Staff was friendly and helpful
Aufenthalt von 4 Nächten im Januar 2024

4/10 – Schlecht

Reeveenesh

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The male receptionist is very rude. Take note of that guy. Hotel is in good location. Heater water pressure is bad. Bed quality not that comfortable. Breakfast choices are limited.
Aufenthalt von 4 Nächten im Dezember 2023
Antwort von Wanwisa Banjongsiri am 12. Dez. 2023
Dear Veeneenesh,Thank you for taking the time to tell us about your experience. We appreciate your comments. Firstly please accept my sincere apologies for the lapse in service you experienced at the front desk. I have already shared your feedback with the Hotel manager and corrective action will follow. I hope your next stay will be more pleasant than the previous one. Your feedback gives us the opportunity to work on our shortfalls and enhance our facilities.sincerely,Wanwisa Banjongsiri

10/10 – Hervorragend

Kylee

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel!!
Aufenthalt von 5 Nächten im November 2023
Antwort von Wanwisa Banjongsiri am 12. Dez. 2023
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerelyWanwisa BanjongsiriHotel Manager

10/10 – Hervorragend

Javier

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Muy buen hotel
Buen wifi, personal muy amable, buena zona. Me gusta mucho
Aufenthalt von 7 Nächten im November 2023
Antwort von Wanwisa Banjongsiri am 12. Dez. 2023
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerely,Wanwisa BanjongsiriHotel Manager

2/10 – Ungenügend

Abdulaziz

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
The hotel is classified as 4 stars, but it is not 4 stars, but rather one star. The staff are very unhelpful. The furniture is old. The rooms are very dirty. The quilt and bed have a bad smell. Luggage service is non-existent. You have to carry the bags yourself.

10/10 – Hervorragend

Øistein

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Det eneste negative er at sengene er støvete under lakenet. Den form for støv er helseskadelig for allergikere. Støv inni i senga
Aufenthalt von 13 Nächten im Juni 2023

8/10 – Gut

Jarl

Aufenthalt von 3 Nächten im April 2023

10/10 – Hervorragend

donald

Aufenthalt von 8 Nächten im April 2023

4/10 – Schlecht

jason

Aufenthalt von 2 Nächten im April 2023

8/10 – Gut

Matthew

Aufenthalt von 5 Nächten im April 2023

8/10 – Gut

Dean

Aufenthalt von 5 Nächten im April 2023

8/10 – Gut

Tõnis

Aufenthalt von 2 Nächten im März 2023

8/10 – Gut

Ruben

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
One block from Patong Beach
Citrus is 1 block from Patong Beach, down the street from Hard Rock Cafe, night markets, drug store, 7/11 convenience store. Staff was friendly
Aufenthalt von 7 Nächten im März 2023
Antwort von Wanwisa Banjongsiri Hotel Manager am 21. Mai 2024
Dear Ruben,We are delighted to read that you had an excellent stay and enjoyed staying with us and particularly appreciated the friendliness of our staff and location. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Once again thank you very much for reviewing our property and we look forward to welcoming you back to the hotel soon.Sincerely

4/10 – Schlecht

Oskar

Aufenthalt von 4 Nächten im März 2023

10/10 – Hervorragend

robert

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft

10/10 – Hervorragend

Edward

Aufenthalt von 3 Nächten im Februar 2023

10/10 – Hervorragend

FARID

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 13 Nächten im Januar 2023

10/10 – Hervorragend

Kent

Aufenthalt von 4 Nächten im Januar 2023

8/10 – Gut

Thomas William

Gut: Personal & Service
Rooms adequate size for 1 person. A lot of noise from other rooms. Needs better soundproofing. Tiny tea cups. Staff very nice and helpful.

8/10 – Gut

Martin

Aufenthalt von 4 Nächten im Dezember 2022
Antwort von kai am 17. Jan. 2023
Dear Martin, Thank you for taking the time to share your feedback. Your feedback is valuable as it motivates our associates to provide authentic caring hospitality to our valued guests. Sincerely, Sanya Chookamoltorn General Manager

6/10 – Okay

Jonas

Aufenthalt von 1 Nacht im Dezember 2022
Antwort von kai am 17. Jan. 2023
Dear Jonas, Thank you for taking the time to share your feedback. Your feedback is valuable as it motivates our associates to provide authentic caring hospitality to our valued guests. Sincerely, Sanya Chookamoltorn General Manager

10/10 – Hervorragend

Allan

Aufenthalt von 28 Nächten im Februar 2020

2/10 – Ungenügend

Ray, Sydney

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nothing that I experienced before. Staff was very rude . Did not get what I booked. And did not get any help full help from them. Felt like a rubbish. I will not go there or recommend that place at all .
Aufenthalt von 7 Nächten im Februar 2020
Antwort von Phatcharaphong M. am 10. März 2020
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

8/10 – Gut

Richard

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good place to stay.
Good place to stay, only downside was the bathroom was tired and could do with a refit. Staff are excellent, especially a lady called Nan on the front desk who was very helpful and courteous x
Aufenthalt von 3 Nächten im Januar 2020
Antwort von Dear am 8. Jan. 2020
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Sondre

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good hotel
Never tried the pool or training-room. But the room where perfect for the price and the location on the hotel was great, and easy to show the scooter and tuc tuc drivers.
Aufenthalt von 3 Nächten im Dezember 2019
Antwort von Dear am 8. Jan. 2020
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our room.Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

10/10 – Hervorragend

David

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very nice
Good hotel with nice staff on a good location .Small pool but not many people there.
Aufenthalt von 2 Nächten im Dezember 2019
Antwort von Dear am 8. Jan. 2020
Dear Value customer, Warm greetings from Aspira Prime Patong, Thank you for taking time to reviews our property. Thank you for everything and We hope to welcoming you in next time. For more information and any assistance please do not hesitate to contact us at anytime Best Regards, Hotel Supervisor

10/10 – Hervorragend

Dave, Frankston

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to everything, clean modern rooms ,staff fantastic
Aufenthalt von 9 Nächten im Oktober 2019
Antwort von Dear am 20. Okt. 2019
Dear Customer, Warm greetings from Aspira Prime Patong ! Thank you for your feedback and stay with us.I will give this feedback to our staff and thank you very much for your love our hotel location and staff service. We hope to service you again in the future. Best Regard, Dear

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 4 Nächten im August 2019
Antwort von Dear am 25. Aug. 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Özgür

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 5 Nächten im August 2019
Antwort von Dear am 23. Aug. 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 4 Nächten im Juli 2019
Antwort von Dear am 24. Juli 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Verifizierter Reisender

Aufenthalt von 3 Nächten im Juli 2019

10/10 – Hervorragend

Verifizierter Reisender

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value for the price. Staff was fantastic. Will be back if I am ever in patong again.
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Dear am 22. Juli 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel staff and you like our good location,cleaning. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

8/10 – Gut

Nur Muhammad Adian

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2019
Antwort von Dear am 17. Juli 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit und Personal & Service
Clean good location wonderful staff
Aufenthalt von 7 Nächten im Juli 2019
Antwort von Dear am 16. Juli 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Mr. M G

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Phuket
Very good place and most recommended. Local and all you need is on your doorstep. Only thing is the staff speak barely any English. Like the most of Phuket unfortunately.
Aufenthalt von 2 Nächten im Mai 2019
Antwort von Dear am 29. Mai 2019
Dear Value customer, Warm greetings from Aspira Prime Patong, Thank you for taking time to reviews our property.We really appreciated that you like our location.Thank you for everything and We hope to welcoming you in next time. For more information and any assistance please do not hesitate to contact us at anytime Best Regards, Hotel Supervisor

10/10 – Hervorragend

Virginia Marie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 4 Nächten im Mai 2019
Antwort von Dear am 29. Mai 2019
Dear Value customer, Warm greetings from Aspira Prime Patong, Thank you for taking time to reviews our property.We really appreciated that you like our service. Thank you for everything and We hope to welcoming you in next time. For more information and any assistance please do not hesitate to contact us at anytime Best Regards, Hotel Supervisor

2/10 – Ungenügend

Verifizierter Reisender

Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
We had so many problems with everything in the room.
Aufenthalt von 8 Nächten im April 2019
Antwort von Dear am 7. Mai 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Hervorragend

Younes

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Au top pour un séjour en hors saison !
Nous avons réservé cet hôtel pour 15 joUrs et nous avons était très satisfait Hôtel très bien situé à 1km environ de bangla road. Il est propre les chambres sont nettoyés tous les jours la climatisation fonctionne très bien 2 bouteilles d eau offerte par jour. Attention rue passante donc le bruit a l extérieur s arrêtait vers 1h du matin à voir en pleine saison pas d isolation pour le bruit ... la piscine un peu petite il n y a que deux transats mais Nous avons eu la chance de l avoir que pour nous car peu fréquentée la salle de sport minuscule juste quelques altéres et un tapis de course. Si vous êtes comme nous que vous prenez juste un hôtel pour dormir alors foncez !! Supérette à côté de l hôtel et de réservation d excursion le personnel y est très sympa !
Aufenthalt von 14 Nächten im März 2019
Antwort von Dear am 7. Mai 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel staff and also the service. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

10/10 – Hervorragend

Intan, singapore,

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love the room. Very clean and comfortable. Staff was friendly.. love the location of the hotel, very near to shopping centre and entertainment. Very convenient. Definitely will be back,soon.
Aufenthalt von 2 Nächten im Februar 2019
Antwort von DEAR am 13. Mai 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel staff and also the service. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

8/10 – Gut

Jamie

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very good standard hotel for the value.
Very good stay, hotel was in an ideal location for myself, very clean room with large tv,kettle 2x free water per day & sunbed beach towels.only downsides was no coffee or tea provided & very weak WiFi signal.
Aufenthalt von 3 Nächten im Januar 2019
Antwort von DEAR am 13. Mai 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

10/10 – Hervorragend

Thomas

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Perfekt hotel, but old Windows with Trafiknoise
This hotel is total perfekt with everything, only 1 thing was NOT good, they have NOT good new Windows and there where total much trafik noise in the room, i Needed to sleep with something in my ears. But room, wc, bed, hotel and lokation was perfekt.
Aufenthalt von 2 Nächten im Januar 2019

8/10 – Gut

Ananth

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The best hotel in patong...in the heart of everything...
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von yanika am 2. Jan. 2019
Dear M/M Anonymous, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Manager

10/10 – Hervorragend

GABRIEL

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2018
Antwort von Yanika am 15. Dez. 2018
Dear M/M GABRIEL, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Excellent staff. A big thank you especially to the hotel manager and staff.... Will come back soon!!!!!!
Aufenthalt von 4 Nächten im Dezember 2018
Antwort von Yanika am 15. Dez. 2018
Dear M/M Anonymous, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. We are thrilled that you found our hotel to be wonderful and that you appreciated so many aspects of your stay with great service and your kind feedback is a true testimony to their efforts. I will be sure to recognize them for their efforts. Once again I would like to thank you for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back soon for another memorable stay. Sincerely yours, Aspira Patong Team

6/10 – Okay

Steven

Gut: Zustand der Unterkunft und Komfort des Zimmers
Phuket
Nice hotel with comfy bed and nice room. Pool area also nice. However, kettle and cups provided with no coffee or tea?? Wifi good in room but not in communal areas. Room cleaned everyday but not enough toiletries given, toilet roll etc. Good location.
Aufenthalt von 3 Nächten im November 2018
Antwort von EMMA am 22. Nov. 2018
Dear Customer, Warm greetings from Aspira Prime Patong, Thank you very much for your appreciated in our hotel. we are very sorry that something make you inconvenience. we are pleased to thankyou again for reaching to us. we hope to welcoming you in next future.