I am extremely disappointed with my experience at this hotel, which claims to offer high-class service but failed to ensure even basic guest security.
Upon check-in, I was informed by the front desk that I could not take the room key with me when leaving, as they only had one available. I respected their policy, left the key with them, and went out for dinner. When I returned, a man (not the receptionist I dealt with earlier) handed me the key.
To my shock, when I entered my room, I found my bag open. I immediately checked and discovered that $900 was missing. I had left the room locked, and only hotel staff had access to the key.
This is unacceptable. I trusted this establishment with my belongings, only to be robbed. I am in the process of filing a police report and will take all necessary legal steps to identify and hold accountable those responsible.
I strongly caution anyone considering this hotel: your security and valuables may not be safe here.