Innenpool

Bewertungen von Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
2310 W Kings Highway, Paragould, AR

Bewertungen

7,4

Gut

140 von insgesamt 372 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
111 von insgesamt 372 Gästebewertungen haben eine Bewertung von 8 - Gut" "
38 von insgesamt 372 Gästebewertungen haben eine Bewertung von 6 - Okay" "
35 von insgesamt 372 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
48 von insgesamt 372 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,0/10

Personal & Service

7,4/10

Ausstattung

7,0/10

Zustand der Unterkunft

8,0/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Vonnie, Camden

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
This is my go-to stay for this area. My grands like the indoor pool and breakfast. It is convenient to shopping and dining options. The indoor room and key card outside door access make me feel safe and everyone is so helpful. I highly recommend this location.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Guest Relations Manager am 14. Mai 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Please visit us again soon!

8/10 – Gut

Ignacio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Muy buena . Cumplio mis expectativas
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Guest Relations Manager am 6. Mai 2024
We are happy to hear that you enjoyed your stay with us. Thank you for your business. We hope to have you back soon.

10/10 – Hervorragend

Mike

Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 14. Mai 2024
thank you for your business. We hope to have you back soon.

10/10 – Hervorragend

Cassidy

Enjoyed the stay
Aufenthalt von 2 Nächten im April 2024
Antwort von Guest Relations Manager am 16. Apr. 2024
Thank you so much for your business. We hope to have you back soon.

10/10 – Hervorragend

Matthew, Arab

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
🙂
Aufenthalt von 1 Nacht im April 2024
Antwort von Guest Relations Manager am 9. Apr. 2024
Thank you so much for your business. We hope to have you back soon.

2/10 – Ungenügend

Andrew

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Manager am 29. Feb. 2024
I do apologize that we were not able to meet your expectations during your recent visit. We will continue to use our guest feedback to make improvements.

2/10 – Ungenügend

Valerie

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Discrimination
I have never had to seek a refund from Hotels.com but this time I will. I had to leave before I could fully check in! The clerk and the owner began yelling at me about my service dog. I had one small dog plus one service dog. They were asking me personal questions which is against the law and making me uncomfortable, but they were yelling at me. I have never been treated like that before. You do not have to prove your disability! They said they would refund my money but they have not. I’m trying to find a way to contact Hotels.com and I sure hope I can. I do not want to be stuck with this since I had to leave.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Manager am 19. Feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with our pet policy and the friendliness of our hotel staff. Your feedback will be shared with upper management so we can better handle these types of situations in the future. We did refund your account as soon as we cancelled the reservation. You will now have to contact Hotel.com to receive your refund from them.

8/10 – Gut

Michael

Gut: Sauberkeit und Personal & Service
Older hotel that has been bought and refurbished to a degree that is acceptable for a less expensive night stay. I felt safe. Walls seemed slightly thin when it came to sound.
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Manager am 20. Feb. 2024
Thank you for your business, we hope to have you back soon.

2/10 – Ungenügend

Cathy

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Manager am 6. Feb. 2024
Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. We would like to know what the issue was so that we can fix the problem. We value our guest and want you to keep coming back.

10/10 – Hervorragend

Kenneth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great place to be i would recommend to everyone
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Guest Relations Manager am 6. Feb. 2024
Thank you so much for the kind words and thank you for your business.

2/10 – Ungenügend

Belinda

Verbesserungswürdig: Personal & Service
Aufenthalt von 1 Nacht im Januar 2024
Antwort von B am 29. Jan. 2024
Dear Guest, Please allow me to apologize for any inconvenience.On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your reservation. Your satisfaction is important to us as a valued guest. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.Sincerely,Quality Inn & Suites

2/10 – Ungenügend

Nicole

Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Charged a smoking fee for not smoking. This is ridiculous I am pregnant and have never smoked in my life. DO NOT STAY HERE.
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bethany am 19. Dez. 2023
Dear Valued guest,Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our smoking policy on your recent visit. I have shared your feedback with management to better handle these types of situations differently in the future. Again, thank you for your time and valuable feedback. Kind regards,BETHANY TANNERQuality Inn & Suites

8/10 – Gut

Patti

Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Bethany am 29. Dez. 2023
Dear Valued Customer,Thank you for your business, and positive feedback.Rest assured we will continue to work for a better guest experience. We hope to see you again.Thank you,Quality Inn & Suites

6/10 – Okay

Rick

Mit dem Partner gereist
Verbesserungswürdig: Ausstattung
No one at the desk upon arrival. We weren’t even sure if they were open because no one was around. Pool closed for maintenance with no advanced notice (we were looking forward to using it). Cost more than Expedia said and required $100 deposit which we better get back. The room is okay, but smells funky/old and the shower knob doesn’t work very well. We will not be staying here again. Paid same amount for another hotel last night in Dallas that was really nice. I will add that there were 2 professional attendants at the desk this morning and breakfast was just okay.
Aufenthalt von 1 Nacht im November 2023
Antwort von Guest Relations Manger am 13. Nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding your recent visit. I have shared your feedback with upper management to better handle these types of situations differently in the future. Thank you for your time, we hope for another opportunity to properly host you in the future.

6/10 – Okay

Susan

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Friendly staff. But overall the hotel needs some TLC.
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Relations Manager am 2. Nov. 2023
Thank you for your business.

10/10 – Hervorragend

Ruth

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Atmosphere
They set an atmosphere of distrust by demanding an extra 100.00 for possible damage . I will not ever stay at another of the QualyInns for that reason. The accommodation was wonderful. The atmosphere set my teeth on edge
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 2. Nov. 2023
We hate to hear that you do not agree with our incidental hold policy. Most hotels these days do put a hold on your card at check-in they just don't inform you of it. Don't let this issue keep you from coming back. We do appreciate your business and hope to see you back again.

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 26. Okt. 2023
Thank you for your business. We hope to see you again soon.

8/10 – Gut

Susan

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 24. Okt. 2023
Thank you for your business, we hope to have you back soon.

8/10 – Gut

Kenneth

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Quiet and Relaxing
It appears there has been some updating but you can tell it is an older hotel. All in all good. We would stay again.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Guest Relations Manager am 24. Okt. 2023
Thank you for your business. We hope to have you back soon.

10/10 – Hervorragend

Joanna

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was clean.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 20. Okt. 2023
Thank you for your business and we hope to have you back soon.

10/10 – Hervorragend

Ronda

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Guest Relations Manager am 20. Okt. 2023
Thank you for your business and we hope to have you back soon.

6/10 – Okay

Stephania

Geschäftlich gereist
Just fine for a Night
This is really a hotel for 1 night stay, it's basic, and the lot was filled with work trucks. There was an issue with their machines on our check in. I'm watching my credit card to make sure the secondary charge falls off, and while it was clean, the smell of the cleaning agents was so strong it actually gave me a head ache. It was just fine for a night.
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 13. Okt. 2023
Thank you for your business. We hope to have you back.

8/10 – Gut

Vaskell

Gut: Personal & Service und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 12. Okt. 2023
We thank you for your business and we hope to have you back soon.

10/10 – Hervorragend

Heather

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Guest Relations Manager am 9. Okt. 2023
Thank you for your business. We hope to have you back soon.

2/10 – Ungenügend

Amanda

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Unfair unadvertised pet fee & additional deposit!
The hotel was fine. My family has chose the same hotel in the past. This stay was horrible. The hotel says they are pet friendly and gives absolutely no indication of a pet fee until after you arrive and have already paid on hotels.com. I was not able to be refunded for the hotel stay and could not stay unless I paid an additional unadvertised $70 pet fee. PLUS an additional $100 deposit. That is insane. 1 late night stay band early morning checkout cost almost $300 in a 2 maybe 3 star hotel. It would be different if the fee had been advertised to if I had the option to choose not to stay and be refunded for the night. Unfair.
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 2. Okt. 2023
Allow me to apologize on behalf of our hotel for failing to meet your expectations regarding our pet policy on your recent visit. When you get a free moment, I would like for you to go back to hotels.coms website and if you read all the information about our hotel our pet policy is clearly stated under the Fees & Policies section. We are sorry that there was a misunderstanding, but we have to stand by our polices to help maintain order. You were offered a refund at the beginning of check-in, but it was refused. I have shared your feedback with upper Management to better handle these types of situations in the future. Your satisfaction is important to us.

10/10 – Hervorragend

Patricia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Paragould stay
The staff very nice. Requested handicapped room due to my grandmother needing a bigger space for walker and room was clean and spacious even had hand rails in the bathroom. The indoor pool was a little chilly but inside as well as outside the property was overall clean and well kept.
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 26. Sept. 2023
Thank you so much for your kind words. We take pride in our hotel. We strive to make sure every guest has an exponential experience during each and every stay. Thank you for your business. We hope to have you back soon.

2/10 – Ungenügend

Steven

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im September 2023
Antwort von Guest Relations Manager am 19. Sept. 2023
We would like to know what the issue was with your recent visit. So can do our best to avoid the problem in the future.

10/10 – Hervorragend

Kamran

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Greatest Stay
hotel was super clean smells very nice. all room and bathroom looks new and no spot of dirty. staf was courteous friendly and rapid response if need any help.
Aufenthalt von 3 Nächten im September 2023
Antwort von Guest Relations Manager am 12. Sept. 2023
Thank you so much for the kind words. We take pride in our hotel so we do everything we can to take care of the place so our guests can have an enjoyable stay each and every time.

10/10 – Hervorragend

Jesse

Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Manager am 19. Sept. 2023
Thank you for your business we hope to see you back soon.

8/10 – Gut

Laura, Denton

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Nice but cobweb near the ceiling.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Manager am 29. Aug. 2023
Thank you so much for your review. We will definitely take care of the cobweb issue. Thank you for letting us know and thank you for your business. We hope to have you back soon.

6/10 – Okay

Doug

Mit der Familie gereist
Gut: Personal & Service und Komfort des Zimmers
Razorback
First trip to Arkansas. Visiting my son as he starts his new job in Paragould. My trip was a total cold call..I knew nothing about the area. As for the hotel stay. Room was big and the bed was comfortable. Room was very dusty on arrival, but once I let the staff know, it was quickly cleaned. Slept good all three nights. Morning breakfast and coffee was average, no complaints. Pool was OK, no complaints. Fitness room was one of the worst I've ever been in. Tiny, limited machine use & the dumbbells only went up to 15 pounds. On my next visit, I may stay at Quality Inn, very convenient location for my visit. Staff was friendly. Solid 7 is my rating out of 10.
Aufenthalt von 3 Nächten im August 2023
Antwort von Guest Relations Manager am 18. Aug. 2023
Thank you for taking the time to fill out our survey. Your feedback about your recent stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. Thank you for your business. We hope to have you back soon.

10/10 – Hervorragend

sandra

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location and clean. Staff was extremely friendly
Aufenthalt von 3 Nächten im August 2023
Antwort von Guest Relations Manager am 14. Aug. 2023
Thank you for your business. We hope to have you back soon.

2/10 – Ungenügend

Joshua

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The property seemed nice at check in pool area was ok staff check in was kinda rude a nosey price changed at check in from what site said was up by 20 something stayed two nights kids got ate up with bed bugs after complaining they just moved are room down 3 doors had to go to store and buy bags to put all our laundry in so not to contaminated the car also forgot something of the kids when switching rooms at 2 am went back to get it before check out and was refused to be let back in room to get belongings didn't even get an apology from the manager worst trip ever having to take my daughter home covered in bite and explain to my ex why her clothes are bagged like that an were here bites came from
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Manager am 11. Aug. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Quality Inn & Suites. Your feedback about your stay is important to us. We do apologize about your recent experience you had during your last stay with us. Rest assured that we use your feedback to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 – Okay

Tricia

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Housekeeping needs some work but overall ok
At first glance the room was awesome. However, there were dead roaches beside the bed, a shirt behind the chair and a spider got in my granddaughters hair at the pool. The pool was supposed to open at 9am and after going to the front desk 3 times asking about it we were finally able to get in it at 935am. The breakfast buffet is by far the best of any hotel we have stayed at.
Aufenthalt von 1 Nacht im August 2023
Antwort von Guest Relations Manager am 11. Aug. 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with the cleanliness of our rooms. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 – Gut

David A

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Manager am 31. Juli 2023
Thank you for your business. We hope to have you back soon.

2/10 – Ungenügend

Jessica

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Worst waste of money ever
Person at the counter when I first checked in was high the lady the next day told me I’d be in the same room then when I got back to my room it was stripped nothing put back wrinkled sheets and pillow cases shower curtain laid on the chair trash still in the room no new towels we had to make our own bed and then when I went to check out they already knew nothing was done before I could tell them what happened
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Manager am 25. Juli 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your recent visit. Your satisfaction is important to us.We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Once again we do apologize we must of had a miscommunication between our frontdesk and housekeeping. Do give us another chance to show you that we can provide a superior experience for each and every guest.

8/10 – Gut

Bryan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Relations Manager am 25. Juli 2023
Thank you for your business we hope to have you back soon.

10/10 – Hervorragend

CATHERINE

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very friendly staff.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Manager am 25. Juli 2023
Thank you for you business we hope to have you back soon.

4/10 – Schlecht

Jessica

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Relations Manager am 21. Juli 2023
I apologize that we did not meet your expectations during your recent visit with us. Please let us know what we can do in the future to make sure each of our guest has an enjoyable stay.

8/10 – Gut

Gaylon

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Manager am 21. Juli 2023
Thank you for our business. We hope to have you back soon.

10/10 – Hervorragend

Vonnie

Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Manager am 11. Aug. 2023
Thank you for your business. We hope to have you back soon.

10/10 – Hervorragend

Jana

Aufenthalt von 2 Nächten im Juli 2023
Antwort von Guest Relations Manager am 21. Juli 2023
Thank for you business.

8/10 – Gut

Amanda

Mit der Familie gereist
Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Nice stay.
Stay was nice. There was a child’s baseball team staying in the hotel and the children ran through the halls knocking on doors. Also the children were allowed to come to breakfast without supervision and that made guests uncomfortable because the crowed in large groups around the waffle maker making it difficult to get breakfast. My children actually found an open, nearly full beer bottle left in the room. It was in the window sill. Other than those few issues the room was nice and cool and seemed otherwise clean. The staff was very pleasant.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Guest Relations Manger am 3. Juli 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations during your recent stay at our hotel. Your satisfaction is important to us. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

8/10 – Gut

galine

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Guest Relations Manager am 3. Juli 2023
Thanks for your business. We hope to have you back soon.

10/10 – Hervorragend

Pamela

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Guest Relations Manager am 3. Juli 2023
Thanks for your business. We hope to have you back soon.

8/10 – Gut

Robert

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Good stay. Friendly staff that wanted to accommodate me. I got the room that I wanted.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Relations Manager am 27. Juni 2023
Thank you for your business. We hope to have you back soon.

6/10 – Okay

Stacy

Aufenthalt von 2 Nächten im Juni 2023
Antwort von Guest Relations Manager am 27. Juni 2023
Thank you for your business.

10/10 – Hervorragend

Robert

Aufenthalt von 4 Nächten im Juni 2023
Antwort von Guest Relations Manager am 20. Juni 2023
Thank you for your business. We hope to see you again soon.

6/10 – Okay

Eric

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
Place needs repairs and updating. It is clear that ownership isnt interested. Power outlets dont work, shower curtain rod is about to fall out of the wall, faucets are severely corroded
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Relations Manager am 13. Juni 2023
On behalf of the entire hotel we do apologize that we failed to meet your expectations. We will use your feedback to make some improvements to our hotel. We do thank you for your business and hope to have you back.

8/10 – Gut

Don

Mit der Familie gereist
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Looks like recent updates to the facility.
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Guest Relations Manager am 13. Juni 2023
We have been remodeling our hotel. We hope you enjoyed your stay and we hope to see you again. Thank you for your business.