Blick von der Unterkunft

Bewertungen von Sunrise Beach Club and Villas

3 out of 5
Sunrise Beach Club and Villas
Casino Drive, Paradise Island, New Providence

Bewertungen

8,0

Sehr gut

44 von insgesamt 130 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
60 von insgesamt 130 Gästebewertungen haben eine Bewertung von 8 - Gut" "
13 von insgesamt 130 Gästebewertungen haben eine Bewertung von 6 - Okay" "
4 von insgesamt 130 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 130 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,0/10

Sauberkeit

8,2/10

Personal & Service

8,0/10

Ausstattung

7,4/10

Zustand der Unterkunft

Bewertungen

6/10 – Okay

Emilie

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Aufenthalt von 14 Nächten im November 2018
Antwort von Chantisse am 13. Dez. 2018
Thank you for your review. We hope that you enjoyed your stay with us. Have a great day!

8/10 – Gut

Hans-Peter

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Angenehm u. vor allen Dingen sehr sauber
Sehr gut in der Nähe des Atlantis-Areals gelegen (600 Meter Gehweg). Auch mit dem Ferryboat die Altstadt v. Nassau anschauen. Nach den Bond-Filmen ist diese "Seifenblase" allerdings für uns geplatzt. Die Altstadt ist Durchgangsverkehr- überlastet, laut, dreckig u. hat Ballermann- Mallorca-Charakter. Nur ein Besuch im Hilton lohnt. Störend auch die vielen Kreuzfahrt-Massentempel mit ihren "Heuschrecken".
Aufenthalt von 1 Nacht im März 2018
Antwort von Chantisse am 27. März 2018
Dear Hans-Peter, Thank you for taking the time to review your stay with us. We are glad that you enjoyed your vacation. Have a wonderful day!

8/10 – Gut

Michael, München

Gut: Personal & Service
Hübsche Appartments mit privatem Strandzugang
Die Anlage ist für die Kategorie vollkommen zufriedenstellend und für die Anlagen in direkter Nachbarschaft vergleichsweise Günstig. Der Service ist hervorragent. Bereits zwei Tage vor Ankunft habe ich eine Mail erhalten, uns ein Taxi an den Flughafen zu senden (ohne Aufpreis!). Die Anlage selbst liegt sehr schön eingebettet in Palmen und verfügt über einen ausreichend großen Pool. Die Schlafzimmer und das Bad in den Appartements liegen im 1. Stock, Küche und Aufentahaltsraum liegen im Erdgeschoss. Die Zimmer könnten etwas sauberer geputzt werden, sind aber ansich sehr angenehm und geräumig. Leider kosten W-LAN (11,00 $/Tag) und der tägliche Roomservice (7,00 $/Tag) extra. Das Personal war ausnahmslos sehr freundlich und zuvorkommend und immer hilfsbereit. Beim immer wieder mal vorkommenden Stromausfall in Naussau wurden wir auch gleich auf dem Laufenden gehalten und mit Lampen für die Nacht versorgt, falls es länger dauert. Notrstromaggregate wie für das benachbarte Atlantis gibt es aber offenbar nicht, was bei gefülltem Kühlschrank etwas suboptimal ist. Alles in allem ein sehr schöne Aufenthalt im Paradis der Bahamas.

10/10 – Hervorragend

kevin

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
We thoroughly enjoyed the experience. We plan to visit again - for sure
Aufenthalt von 3 Nächten im November 2021
Antwort von Chantisse am 26. Apr. 2022
Thank you for taking the time to write a review. We are glad that you enjoyed your stay with us. Please feel free to visit us in the near future. Once again, thank you for your review. Have a great day!

10/10 – Hervorragend

Frank Lucas

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
My family stayed for a week spread over three units. The folks in the office were extremely helpful... giving advice for food, helping us set up a boat rental, etc. There was live music often at Viola's.
Aufenthalt von 7 Nächten im Dezember 2021
Antwort von ChanticeO am 13. Jan. 2022
Thank you so much for taking the time to write a review. We are happy that you enjoyed your visit with us. We do hope that you would visit us again in the future. Once again, thank you so much for your review. Have a great day!

10/10 – Hervorragend

Simon

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
--Good restaurant on site. --Nice villas, Beautiful and very clean pools. --private beach access with gate/code. --On the beach you can get rides for Jet ski ride, parasailing, banana boat and snorkeling. --Laundry on site. --Security around to help us if we anything needed after hours.
Aufenthalt von 5 Nächten im Dezember 2021
Antwort von Chantisse am 31. Dez. 2021
Thank you for your review. We are happy that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a great stay. Thank you so much for the review. Have a great day!

8/10 – Gut

Eduardo

Gut: Sauberkeit und Komfort des Zimmers
Cabbage beach Gem!!
Aufenthalt von 3 Nächten im Juli 2021
Antwort von Chanticeo am 13. Jan. 2022
Thanks for your review. We hope that you would visit us again in the future. Have a great day!

8/10 – Gut

Verifizierter Reisender

Mit dem Partner gereist
Gut: Zustand der Unterkunft
I liked that my villa was directly in front of the pool, that the villa had a fenced courtyard. Access to the beach and the secondary pool was easy. The on site dinning option was fantastic. Everyone was friendly!
Aufenthalt von 5 Nächten im Juli 2021
Antwort von ChanticeO am 13. Jan. 2022
Thank you for taking the time to write a review. We are happy that you enjoyed your time with us. Our goal is to ensure that all of our guests have a wonderful stay. Once again, thank you for your kind words. Have a great day!

2/10 – Ungenügend

jessica a, New Haven, CT

Mit einer Gruppe gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The grounds were clean and pool area was beautiful. The staff was contradicting each other on what amenities were available.The service was lacking and it seemed random people were walking around (possibly working women) making safety a concern. Not all staff was identifiable and rude. We left after two days of our five day reservation to find an alternate hotel due to an aggressive maintenance man who had been drinking. Will never stay here again, and will not advise anyone else to unless you have a black belt and feel comfortable utilizing your skills if needed.
Aufenthalt von 5 Nächten im Januar 2021
Antwort von ChantisseO am 27. Jan. 2021
Thank you so much for your review. We are saddened to hear that you did not enjoy your visit with us. Our property is the home of a restaurant that is utilized by persons from all over the island. However, it is safe to say we have no “working ladies” here at our hotel. Our property is completely secure as we have security officers’ onsite, coded gates & a state of the art security system along with constant police presence. It’s pretty safe to say that karate knowledge when booking is totally unnecessary. Sunrise Beach Villas has a few staff members that live on property and may not always be in uniform especially after working hours. Our staff is known for their friendly & helpful demeanor. For example, when you reported one of your guests missing our security staff rallied & searched until the individual was found. Once again, thank you for taking the time to write a review of your stay with us. Have a great day!

8/10 – Gut

Jerry, Tennessee

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Beautiful beach, nice pools, excellent restaurent. Rooms could use some updating but were comfortable and large. Some of the staff are not very friendly.
Aufenthalt von 5 Nächten im März 2020
Antwort von ChantisseO am 6. März 2021
Thank you for taking the time to write about your stay with us. We have completed some renovations on our rooms and property. Our property is known for it's friendly staff. We hope that you would visit us again in the future. Have a great day!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I stayed at Sunrise Beach Club and Villas with my 2 teenage (16-17) children late February 2020, it was a great week vacation, the villa staff, beach service and pool accommodations were excellent. (note: beach service closes 3:30pm... which was a little early for me, but was ok, i adjusted in a day) the restaurant food/value and service was excellent. breakfast, lunch, dinner were moderately priced (as compared to my experience with other hotels), so i had no problem letting my family eat all our meals at Viola's restaurant (even though we bought some snacks and sandwiches to our villa and had couple nights dinner off sight... at Atlantis or others). the rooms were clean and as expected. Sunrise is 2 properties away from Atlantis, a fraction of the price, and every bit as pleasant, and its nice to get away from the crazy of Atlantis, but be close enough to walk over in 2 minutes if you want. Overall, it was a great vacation, a great value, and I would definitely go back again or recommend to my friends/family. the staff was "invisible" but at the same time very much aware of guests, and my teenagers comings/goings and made me feel, as a parent of teenagers, that they were also watching and making sure everything was ok... which i very much appreciated, while i was trying to relax! i look forward to seeing the entire Sunrise staff again soon. Oh, and they had great recommendations... make sure to visit Rose Island, snorkeling and swimming with pigs. A great day trip
Aufenthalt von 7 Nächten im Februar 2020
Antwort von ChantisseO am 2. März 2020
Thank you so much for your review! We are very happy that you enjoyed your stay with us and are glad that you would even consider recommending us to others. We just love to hear when persons have an excellent vacation experience when visiting with us. Once again, thank you for your review. Have a wonderful day!

10/10 – Hervorragend

Michelle, Ohio

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property, very peaceful, very clean and great location!!! Highly recommend.
Aufenthalt von 4 Nächten im Februar 2020
Antwort von ChantisseO am 21. Feb. 2020
Thank you so much for your review. We love to get reviews like this one. I staff works very hard to ensure that all of our guests have a wonderful stay with us and based on your review mission accomplished! Once again, thank you so much for taking the time to write about your stay with us. Have a great day!

8/10 – Gut

Lfidi, Boston

Mit dem Partner gereist
Gut: Sauberkeit und Zustand der Unterkunft
This property is right on Cabbage beach not far from the action. They are all villas with separate bedroom. It is a special metal staircase to top floor. Not easy to manage for everyone. Their is a restaurant right on property that is open morning til night.
Aufenthalt von 10 Nächten im Januar 2020
Antwort von ChantisseO am 12. Jan. 2020
Thank you for taking the time to write about your stay with us. Our hotel is conveniently located on the ocean front which is a major plus. Viola's which is our onsite restaurant and bar serves breakfast, lunch and dinner for our guests' convenience. We appreciate you taking the time to post about your visit. Have a wonderful day!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Conveniently located, pool, kitchen, beach. We loved our stay and we where able to walk the island and catch some excursions from the location. The staff was very helpful!
Aufenthalt von 8 Nächten im Dezember 2019
Antwort von ChantisseO am 6. Jan. 2020
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Our staff can assist with anything that our guests may need or desire. Once again, thank you for taking the time to write a review. Have a great day!

8/10 – Gut

Mark, Philadelphia

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
it's clean and beach is right there. Atlantis is at a walking distance if you want to go for a walk to the stores and eat at the restaurants.
Aufenthalt von 9 Nächten im Dezember 2019
Antwort von ChantisseO am 2. Jan. 2020
Thank you for writing about your stay with us. We are happy that you enjoyed your visit. Our housekeeping & maintenance staff work hard to ensure that our grounds & villas are kept clean. As you mentioned, we are within walking distance of the Atlantis Resort & other stores. Once again, we appreciate your review. Have a wonderful day!

10/10 – Hervorragend

Chantal

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 8 Nächten im November 2019
Antwort von ChantisseO am 23. Nov. 2019
Thank you for your rating. We hope to have you as a return guest. Have a great day!

8/10 – Gut

Verifizierter Reisender

Gut: Personal & Service und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit
Trenger helt klart oppussing! Renhold var så som så. Rett på stranda, men kraftige bølger, så ikke noe for barn (knapt for voksne). Restaurant/bar Violas, på området, har utrolig god mat, men de trenger et smilekurs. Damene i resepsjonen derimot, var utrolig blide og hjelpsomme. Vi bodde i villa 115.
Aufenthalt von 6 Nächten im Juli 2019
Antwort von ChantisseO am 12. Aug. 2019
Thank you for taking the time to write a review. Our property is under constant renovation. Our housekeeping staff works hard to ensure that all of our villas are cleaned thoroughly on a daily basis. Our front desk agents take pride in assisting our guests & it shows. Once again, thank you for taking the time to post a review. Have a great day!

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff was very unfriendly especially those in the restaurant
Aufenthalt von 3 Nächten im Juli 2019
Antwort von ChantisseO am 12. Aug. 2019
Thank you for taking the time to post a review. I am surprised by your statement as we are known for our friendly staff. It is unfortunate that you did not have the experience that you desired. Once again, thank you for taking the time to post a review. Have a great day!

8/10 – Gut

Ken, Rocklin, CA

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
GREAT location, but remember your on Island time so everything is just a little slower that you are use too.
Aufenthalt von 7 Nächten im Juli 2019
Antwort von ChantisseO am 12. Aug. 2019
Thank you for taking the time to write a review. Location is everything and our resort could have a better location. We hope that you enjoyed your stay with us. Once again, thank you for taking the time to post a review. Have a great day!

4/10 – Schlecht

Verifizierter Reisender

Aufenthalt von 7 Nächten im Juli 2019
Antwort von ChantisseO am 22. Juli 2019
Thank you for taking the time to give us a rating. It is unfortunate that you did not have the vacation that you desired with us. Enjoy the rest of your day!

2/10 – Ungenügend

Verifizierter Reisender

Geschäftlich gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Personal & Service
the manger was very nice .but we didnt stay at the property anymore , because a security office was very unprofessional. she should not be apart off that beautiful place.
Aufenthalt von 3 Nächten im Juli 2019
Antwort von ChantisseO am 22. Juli 2019
Thank you for taking the time to write a review. It is unfortunate that you were unable to stay at our property as I am certain you would have had a wonderful time. I do hope that you would decide to book with us again in the near future. Once again, thank you for your review. Have a great day!

10/10 – Hervorragend

brad

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 6 Nächten im Juni 2019
Antwort von ChantisseO am 11. Juli 2019
Thank you for your great rating! Please feel free to visit us again! Have a great day!

8/10 – Gut

Shirley

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
I stayed here with my family of 4 and were very comfortable. Bonus that we had 2 full baths. The kitchen had everything we needed to cook our meals. Even provided salt and pepper, coffee and creamers. The resort is on the small side which I like. Did not require a lot of walking. The beach is beautiful but had a hard time getting beach chairs 1 of the 3 days we were there. But overall a great experience! Can walk to Marina Village in 10 mins, so very convenient to other things.
Aufenthalt von 4 Nächten im Juni 2019
Antwort von ChantisseO am 7. Juli 2019
Thank you for taking the time to write a review about your stay with us. We are conveniently located to everything on Paradise Island. We are very glad that you enjoyed your stay with us. The beauty of our property is how small & homey it is. Thank you again for posting your thoughts. Have a great day!

8/10 – Gut

Antoinette, Freeport, Bahamas

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
A nice friendly island experience. Convenient unexpensive bar/restaurant located on the property. Nice sizable pools and located on a beautiful beach
Aufenthalt von 3 Nächten im Juni 2019
Antwort von ChantisseO am 9. Juli 2019
Thank you for such an excellent review. We are very happy that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a wonderful vacation. Once again, thank you for taking the time to write about your visit. Have a great day!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit
Aufenthalt von 5 Nächten im Juli 2019
Antwort von ChantisseO am 7. Juli 2019
Thank you for your great rating! Have a wonderful day!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great access to pool and beach. Very helpful staff
Aufenthalt von 3 Nächten im Juni 2019
Antwort von ChantisseO am 28. Juni 2019
Thank you for taking the time to write a review. We are happy that you enjoyed your stay with us. Location is everything and we are conveniently located close to everything on Paradise Island. Our staff works hard to ensure that all of our guests have a great stay with us. Once again, we appreciate you taking the time to write about your visit. Have a great day!

10/10 – Hervorragend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I loved it cause it was beautiful, spacious, and steps away from the beach. It was calm and relaxing. I felt safe with my family there. My brother n law stayed at the Atlantis so we went for a day and it was just too busy and too much going on. Im from a city and i want to be away from the hustle and bustle. THIS PLACE IS IT!
Aufenthalt von 4 Nächten im Juni 2019
Antwort von ChantisseO am 26. Juni 2019
Thank you for taking the time to write about your stay with us. We love to get reviews like this one. Our property offers a sense of serenity like no other. Although, we are located a few minutes away from the Atlantis Resort our property is not as hectic as their own is. We are very happy that you enjoyed your stay. Once again, thank you so much for your wonderful review. Have a great day!

8/10 – Gut

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The property is about 30 years old but has been remodeled but the bathtub should have been replaced. The shower pressure could have been better.
Aufenthalt von 5 Nächten im Juni 2019
Antwort von ChantisseO am 26. Juni 2019
Thank you for your review of our property. As you stated we have done some renovations to our property. I will pass your suggestion on to the appropriate personnel. Thank you for taking the time to write about your stay with us! Have a great day!

8/10 – Gut

Chris

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I love the cleanliness, the friendliness of the staff and the fully furnished, spacious rooms. I do not like that I have to pay for WiFi in my rooms, Anthony’s have free WiFi and their a restaurant.
Aufenthalt von 1 Nacht im Mai 2019
Antwort von Chantisse am 28. Mai 2019
Thank you for taking the time to post a review of our property. We are glad that you enjoyed your stay with us. Our staff works very hard to ensure that all of our guests have a wonderful vacation experience. Once again, thank you for taking the time write about your visit. Have a great day!

8/10 – Gut

Verifizierter Reisender

Aufenthalt von 7 Nächten im April 2019
Antwort von ChantisseO am 5. Mai 2019
Thank you so much for your writing your review. By your rating it appears as though you had an enjoyable stay. We hope to see you again. Have a great day!

10/10 – Hervorragend

becky

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place to vacation!
We had a lovely stay at Sunrise Beach Club and Villas. Our unit was cozy and had everything we needed for a perfect stay. The staff was helpful and very friendly!
Aufenthalt von 7 Nächten im März 2019
Antwort von ChantisseO am 7. Apr. 2019
Thank you for taking the time to write a review of your stay with us. We are very happy that you had an enjoyable stay with us. Our staff works very hard to ensure that our guests feel at home. Once again, thank you so much for your review. Have a wonderful day!

10/10 – Hervorragend

Jeanne

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Great place!
I really liked this place, very cute! The villa was adorable. I loved the spiral staircase (although probably not good for the elderly or small children) There was a nice porch off of the bedroom and a front patio. Very nice. Having the Bar/restaurant Violas on property was great as well.
Aufenthalt von 3 Nächten im März 2019
Antwort von ChantisseO am 7. Apr. 2019
Thank you so much for taking the time to write a review of our property. All of our villas are individually decorated so no two rooms are the same. We do have one or two one bedroom villas without the spiral staircase. Viola's is a convenient option if you don't want to leave the property to purchase breakfast, lunch or dinner. We are happy that you enjoyed your stay. Have a great day!

10/10 – Hervorragend

Janice

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The stay was awesome viola restaurant was the best staff were so very nice and made us feel so welcome . Villas were nice but need updating .
Aufenthalt von 3 Nächten im Januar 2019
Antwort von ChantisseO am 7. Feb. 2019
Thank you for your review of our property. We are happy that you enjoyed your stay with us. Our property is under constant renovation. We appreciate your wonderful review. We hope that you would visit us again. Have a great day!

2/10 – Ungenügend

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Stay Away- Smoke and Mirrors
We reserved this hotel based on the good reviews & photos. Our experience was much different. We were greeted by a very loud, open bar complete with Bud Light promotion which my family had to walk through to find our room. The room smelled of smoke and was dirty and very worn. The king bed had a worn, dirty sponge for a mattress, complete with cigarette burns in the patio chairs. When we discussed the smoke & condition of the room we were told to wait 20 minutes for the Manager to arrive to the property. After waiting over 1 hr. we decided to leave the property. As we were walking to the office, we were stopped by a security guard and two men. The guard intimidatingly asked for the keys to the room. We finally met with the manager who did nothing but dispute our issues. At no time were we offered a different room or other accommodation. This was surprising as Hotels.com had spoken with the property after we notified them for assistance. The manager and security guard's only concern was securing our payment. Awful family experience. Keep looking!
Aufenthalt von 2 Nächten im Januar 2019
Antwort von ChantisseO am 26. Jan. 2019
Thank you for your review. Our property provides walkways that lead to our villas. Guests do not have walk through the bar to get to the rooms. Our beds are a little over a year old & come equipped with foam mattresses. Upon receiving your complaint management & security went to the room as is customary to verify the nature of your complaint. It was determined that the complaints you made were invalid. We hope that you were able to enjoy your vacation. Have a great day!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Highly recommended
This was an excellent alternative to Atlantis. The private beach was perfect. The two bedroom unit had more space than we expected. The onsite restaurant was very good and reasonably priced. This hotel was an easy walk to Atlantis. There was a little grocery store that you could walk too. This was not a resort with gym or other resort amenities but that did not matter. It was relaxing. The staff was very attentive and the location perfect.
Aufenthalt von 4 Nächten im Januar 2019
Antwort von ChantisseO am 22. Jan. 2019
Thank you for your review. We are happy to hear that you enjoyed your stay with us. We pride ourselves on our location & service. Once again, thank you for taking the time to write a review of our property. Have a good day!

8/10 – Gut

Trevor C.

It was a-okay.
Just as advertised.
Aufenthalt von 7 Nächten im Dezember 2018

2/10 – Ungenügend

Verifizierter Reisender

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Expedia Customer service saved our vacation from this hell. We booked this place after reading most of the reviews. Immediately upon getting there we realized that their beautiful profile picture of their pool is nothing like reality. This "pool" is right by parking lot, a huge trash bin, and their restaurant (see google map picture) Second, the room is straight out of the 80's. Cluttered with old furniture. The bed was upstairs (not written in the description) which was very dangerous for our baby. Bed is made out of smelly foam... Their beach is very tiny, and in its natural state (lots of rocks) and with trees blocking the sunlight (google map picture) They were also very adamant and rude about their no refund policy, and even unwilling to move us to a room with a bed on the same floor. After spending a lot of time over the phone with Expedia, explaining the safety issue with the stairs for our baby, the lack of lifeguards at the pool etc... The supervisor was amazing, and offered to reimbursed us our entire trip. With the money, we booked at the Atlantis Beach for cheaper and so much better. I am writing this review, so people like us don't get fooled by the many fake reviews. Just look up the Atlantis Beach hotel once before you book there.
Aufenthalt von 9 Nächten im Dezember 2018
Antwort von ChantisseO am 2. Jan. 2019
Thank you for taking the time to write a review. Our property is located on one of the more beautiful beaches in The Bahamas. Please be advised that there is nothing fake about the reviews posted on this site. Many of our guests have enjoyed their stay with us. Our photos are an actual representation of our villas. We tried our best to accommodate you however, we were unable to move you as we were completely booked. Our hotel has policies that we must adhere to even though our guests may not always agree with the outcome. Thank you again for taking the time to write your review. Have a great day!

8/10 – Gut

Kimberley K

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 3 Nächten im Dezember 2018
Antwort von Chantisse am 13. Dez. 2018
Thank you for your review of our property. We hope that you enjoyed your stay with us. Have a great day!

2/10 – Ungenügend

Verifizierter Reisender

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Rooms outdated and nothing like picture. Office was closed when we arrived so security gave us keys. Karaoke at the restaurant and kept us up until it closed. You could hear people singing and screaming. Pay too much for little to no relaxation.
Aufenthalt von 1 Nacht im November 2018
Antwort von Chantisse am 9. Dez. 2018
Thank you for taking the time to review our property. Our office hours are 8 am - 7 pm. We do have security in place to show guests who arrive after the office closes to their units. I am sorry to hear that you did not enjoy your accommodations. We will pass your complaint about karaoke on to the appropriate personnel. Have a great day!

10/10 – Hervorragend

Verifizierter Reisender

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great and safe location. Easy walk to explore Atlantis, marina with shopping, restaurants and mega yachts. Easy walk to pier to catch $8 per person round trip to Nassau’s harbourfront with Straw Narket, fish fry shacks, restaurants and shops. Awesome beach. Beautiful water and sand. Sometimes almost calm at other times big waves. The villa itself was very pretty with two great pools. Nice restaurant onsite with entertainment on Thurs., Fri., and Sat. Do buy water, snacks and groceries in Nassau. Very expensive on PD. Two small waters at restaurant run $5 US and a large bottle at nearby convenience store is $5 US.
Aufenthalt von 4 Nächten im November 2018
Antwort von Chantisse O am 29. Nov. 2018
Thank you for your kind review of your stay with us. We pride ourselves on our location. We are located on one of the more beautiful beaches in Nassau & are within walking distance of everything that you mentioned. We are happy that you enjoyed your stay with us. We hope that you visit us again. Once again, thank you for taking the time to have a review. Have a great day!

10/10 – Hervorragend

Maria L.

Excellent stay
We loved our stay. It’s very convenient, close to the beach, restaurant is on the premises, friendly staff. We will definitely return. ML & RT - Canada
Aufenthalt von 4 Nächten im November 2018

10/10 – Hervorragend

Emile

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Relaxing and very clean
Very accommodating reception, relaxing atmosphere, great access to beach. Easy to get to rooms, easy parking... lots of towels in room... very clean
Aufenthalt von 2 Nächten im Oktober 2018
Antwort von Chantisse am 13. Okt. 2018
Thank you for taking the time to write a review of our property. We are happy to hear that your stay with us was comfortable. Have a great day!

10/10 – Hervorragend

Rebecca, Calabasas California

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Loved the service and friendly staff. Location and cleanliness did not disappoint.
Aufenthalt von 5 Nächten im August 2018
Antwort von Chantisse am 28. Aug. 2018
Dear Rebecca, Thank you so much for taking the time to review our property. Our staff works tirelessly to ensure that all of our guests have the best stay possible. We are very happy that you enjoyed your stay with us. Please keep us in mind if you decide to return to the Bahamas. Once again, thank you for the excellent review!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Komfort des Zimmers
Loved the well kept grounds, trees flowers. Very relaxing. Pools nice. Close to beach. Liked the convenience of Violas some meals.
Aufenthalt von 4 Nächten im August 2018
Antwort von Chantisse am 18. Aug. 2018
Thank you for taking the time to review our property. Our maintenance staff works very hard to maintain our grounds and keep the pools clean. We are located on one of the most beautiful beaches in Nassau. Violas Restaurant which is our onsite restaurant is a hidden gem. We are happy that you enjoyed your stay with us. Have a great day!

10/10 – Hervorragend

Phillips, Florida

Gut: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
The property was beautiful and easy access to beach...Pools could be a bit cleaner and housekeeping could clean a bit better...Overall staff is very helpful and friendly. violas is a great place to eat and hangout
Aufenthalt von 4 Nächten im August 2018
Antwort von Chantisse am 9. Aug. 2018
Thank you for taking the time to write us a review. Location is everything & boy do we have it here at Sunrise Beach Club. Our staff works very hard to ensure that all of our guests have a great stay with us. The pools and villas are cleaned daily. We do appreciate your review. Have a wonderful day!

8/10 – Gut

Efthymios

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
The rooms are dated. However, clean.
Aufenthalt von 4 Nächten im Juli 2018
Antwort von Chantisse am 1. Aug. 2018
Thank you for your review of our property. Our staff works very hard to maintain a clean environment for our guests. Our property is under constant renovation. We appreciate you taking the time to write a review. Have a great day!

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Komfort des Zimmers
Good place if you love the beach
would not go there if you plan on using Atlantis water park too much money not a lot to do with kids
Aufenthalt von 5 Nächten im Juni 2018
Antwort von Chantisse am 2. Sept. 2018
Thank you for taking the time to review our property. Our property is located on one of the more beautiful beaches in the Bahamas. Most of the tour companies offer a pickup and drop off service. Suggestions on things to do can be given at the front desk. Thank you so much for your review & have a wonderful day!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Awesome place next to the beach. We really enjoyed our vacation at Sunrise. We will definitely come back there!
Aufenthalt von 5 Nächten im Mai 2018
Antwort von Chantisse am 4. Juni 2018
Thank you for taking the time to write a review of your vacation with us. We are happy that you enjoyed your stay. We are located on one of the more beautiful beaches in The Bahamas. We do hope that you will return to visit us again. Once again, thank you for the review!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 7 Nächten im Mai 2018
Antwort von Chantisse am 4. Juni 2018
Thank you for staying with us! Please keep us in mind for any future vacation plans you may have. Enjoy the rest of your day!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Beautiful place,unfriendly office staff
The staff in the office were VERY stand offish... we ALWAYS felt as if we were putting them out with any and all questions about activities on the island or abroad. You will need to drink bottled water and, although they sell it there, you have to buy it at the office from these people who have to actually get out of their chair to get it for you, boohoo!!! Beautiful place otherwise,great pool and right on the ocean!
Aufenthalt von 9 Nächten im April 2018
Antwort von Chantisse am 30. Apr. 2018
Thank you for your review of our property. Our office staff work very hard to assist guests with any questions or issues that they may have. We are happy that you enjoyed your stay at our hotel. We appreciate your review of our property. Have a great day!