Rating Details:
The property manager was very unhelpful.
The vacation rental was clean.
I was very happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
This property gets to call itself a “resort” because of the building it’s in, but the lack of room amenities they don’t provide on your stay make you never want to go back. No paper towels, 1 trash bag in the small trash can for 10 people for 5 days, no toilet paper beyond the one roll set up in each bathroom. No broom, no sponge for the KITCHEN SINK. I The view and location are great, but how much does that outweigh that their only concern for you upon arrival seems to be that they WILL charge you if anything is broken, so you better let them know if anything is broken when you arrive or they’ll charge you for it. And they don’t give you contact information for it. You have to dig through the 10 emails they’ve sent you since booking your stay to find the property manager’s email? So, forget settling in! You’ve gotta do a walk-through of your “resort” spot and go buy basic home necessities. You would think everything would be in proper order but as soon as we arrived and I went to the bathroom, the toilet paper holder flew off the wall, already broken, just gently but not securely placed. A shelf in one of the master showers is gone, but the hinges are still there, so do you report? The entire spout in the shower of another bathroom is barely hanging to the wall. Very much broken, but lightly staying in place. A knob from a dresser, off and just sitting on top of the dresser. You surely don’t want to be charged for damages you haven’t done, so how far do you go out of your way to address it when you should be able to peacefully be settling in. Check out is at 9 AM. Which is abnormally early. And on top of that, the “check-out list” includes a request you strip all the sheets from beds, fold blankets? Strip pillow cases off the pillows?! Take out your own trash to a receptacle who knows where? These are not “resort” vibes. I could go on, but out of