Would be a lower rating but the unit itself was a good aside from a couple of minor inconveniences (smoke alarm going off in the middle of the night due to battery, flapper chain in toilet breaking, and basically being right in the middle between the two elevator banks and parking garages) but the complex was really disappointing. I can't overstate enough how terrible the elevator situation is at Laketown Wharf, a 20-minute wait was common and the elevator in the garage was broken when we were leaving. Many people would get on an elevator, even if it wasn't going the direction they wanted, just to secure a spot on the elevator, this often led to the elevator always being full when it opened. None of the wristbands in the unit worked so had to get the ones we used reset. Lastly, aside from there being people blackout drunk at the pool, there were far too many 18-22 year olds around for this complex to be considered kid friendly for pre-teens.