Rating Details:
The property manager was more than helpful.
The vacation rental was spotless.
I was very happy with the location.
I was more than satisfied with the condition of the vacation rental.
Overall, I recommend this vacation rental.
Reviewer Comments:
First of all, let me start off by saying that upon arrival I thought we were in unit 110 which I booked in March. But was told AT CHECK IN that the owner of that unit took it off of the rental program. A heads up would have been nice, Aqua you dropped the ball on this one. So we were then given unit 204 which did not have a washer or dryer big enough (small capacity) and the ocean view was partially blocked by palm trees, so we were then moved to unit 507. This until was nice and spacious, the only negatives that I can point out was the lack of extra pillows and blankets for the pull out couch and nook area, lack of hangers, the TV in the master bedroom would not work, and also the blinds in the master bedroom would not close, they were very frustrating. My boys LOVED the nook area that consisted of two chaise lounges and a TV, this was their happy place while not on the beach. We prefer a ground level unit so we do not have to use elevators so it was very upsetting to find out at CHECK IN that our room had changed. Side note-I was told by the front desk that the owner of unit 110 said to take it and her other units off the rental program and that she may or may not use the rooms, and that Aqua was given very short notice of this. (a call should have still been made. I am a paying customer and I did not get what I paid for which was a room on the ground level) If this is case, that the owner of owner of unit 110 does not think that paying customers are as important as their agenda, then shame on you. If what I have stated is not true then you can take that up with the front desk.Will we stay at Aqua again, I guess time will tell. I was also told that we would be compensated for being 'shuffled' from room to room, it's been over a week since check in and still no refund on my end. Other than the room mishap, we love the location and the property is always clean and well kept. Located near the pier for fishing and Pier Park for eating and shopping.