Tagungsbereich
Verfügbarkeit prüfen

Bewertungen von Nobu Hotel Palo Alto

5 out of 5
Nobu Hotel Palo Alto
180 Hamilton Ave, Palo Alto, CA

Bewertungen

9,2

Wunderbar

240 von insgesamt 348 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
70 von insgesamt 348 Gästebewertungen haben eine Bewertung von 8 - Gut" "
21 von insgesamt 348 Gästebewertungen haben eine Bewertung von 6 - Okay" "
8 von insgesamt 348 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
9 von insgesamt 348 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,6/10

Sauberkeit

9,2/10

Personal & Service

8,2/10

Ausstattung

9,4/10

Zustand der Unterkunft

8,8/10

Umweltfreundlichkeit

Bewertungen

10/10 – Hervorragend

Arndt

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Nobu Team am 25. Okt. 2023
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers

10/10 – Hervorragend

Anoop

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful property with Japanese influences. Zen like feeling in the room, bright and cheery. Rooms however need more mirrors!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Alyssa L am 18. Mai 2024
Dear Anoop,Thank you for your 5 stars review! I am glad that you enjoyed the Japanese influences that we have at our hotel. The Zen room is definitely one of our popular rooms which provides an extra space for privacy. I appreciate your feedback regarding additional mirrors in the room. Rest assure that I have passed this message to our team for improvement. I hope your travels will bring you back to Palo Alto soon and for us to once again, welcome you to our home. Thank you again for staying at Nobu Hotel Palo Alto.

10/10 – Hervorragend

Bradley

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Alyssa L am 18. Mai 2024
Dear Bradley,Thank you for your review! I am glad you had an enjoyable stay with us. I will make sure to share your review with the team. I hope your travels bring you back to us in the near future. Thank you again for staying at Nobu Hotel Palo Alto.

10/10 – Hervorragend

Susan

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nobu is a truly lovely hotel. We Particularly loved the Zen Garden, and of course the fabulous restaurant. Our only difficulty was with understanding the lighting and blinds system in our room, which was a bit complicated.
Aufenthalt von 1 Nacht im April 2024
Antwort von Front Desk am 29. Apr. 2024
Hello Susan,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. Our Zen Garden is one of our favorite features to enjoy and we're so glad you were able to experience it! We completely understand the difficulty with the lighting/shades systems and we are currently having them re-programmed to make them easier to use for our guests. Thank you again for sharing your feedback, we hope to see you again soon!Kindest regards-

10/10 – Hervorragend

Maya, London

Gut: Personal & Service und Zustand der Unterkunft
Outstanding place to stay. Minimalist, tranquil and chic — ideal for recovering from jet lag.
Aufenthalt von 3 Nächten im April 2024
Antwort von Front Office am 18. Apr. 2024
Hello Maya,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. We are particularly happy that you liked our Zen atmosphere and would love to have the opportunity host you again in the future. Thank you again for your feedback!Kindest regards,-Frannie BeierAssistant Director of Front Office

10/10 – Hervorragend

Robert

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Palo Alto train and Stanford
Aufenthalt von 5 Nächten im März 2024
Antwort von Hotel Management am 30. März 2024
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

10/10 – Hervorragend

Don

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Hotel Management am 30. März 2024
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

8/10 – Gut

Katarzyna

Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
The hotel is great but the staff could be nicer...
Aufenthalt von 1 Nacht im Februar 2024

6/10 – Okay

Paola

Aufenthalt von 1 Nacht im Februar 2024
Antwort von Mel am 18. Feb. 2024
Hello Paola,We appreciate you taking the time to review. I apologize that your experience with us fell short of your expectations. We would greatly appreciate any additional feedback or comments about your stay to help us identify areas for improvement. please feel free to reach out to us at nhpal guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.Kindest regards,-Melenaite UmufukeFront Office ManagerTel: +1 650 531 8888Email: mumufuke@nobuhotels.com

10/10 – Hervorragend

James

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Frannie Beier, Assistant Director of Front Office am 22. Jan. 2024
Hello James,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. If you have any further feedback or comments, please feel free to reach out to us at nhpal-guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.

10/10 – Hervorragend

Gary, Philadelphia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good bar and restaurant
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Frannie Beier, Assistant Director of Front Office am 22. Jan. 2024
Hello James,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. If you have any further feedback or comments, please feel free to reach out to us at nhpal-guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.

10/10 – Hervorragend

Say

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im Dezember 2023
Antwort von Frannie Beier, Assistant Director of Front Office am 22. Jan. 2024
Hello James,We appreciate you taking the time to review and we are so glad you've enjoyed your stay. If you have any further feedback or comments, please feel free to reach out to us at nhpal-guestservices@nobuhotels.com. We look forward to an opportunity to host you again in the future.

10/10 – Hervorragend

Benjamin

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 1 Nacht im November 2023
Antwort von Nobu Team am 28. Nov. 2023
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

4/10 – Schlecht

Ying chih

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Over price…. Not so good. Full of the smell of restaurant.
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Nobu Team am 25. Okt. 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Thank you for your feedback, it has been noted and we hope to welcome you back in the future to give you a better experience.

10/10 – Hervorragend

edward

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
top notch
Aufenthalt von 3 Nächten im Oktober 2023
Antwort von Nobu Team am 25. Okt. 2023
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

8/10 – Gut

Michael

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Desk am 16. Okt. 2023
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

6/10 – Okay

Hyun Woo, New York

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Oktober 2023
Antwort von Front Desk am 3. Nov. 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

6/10 – Okay

Verifizierter Reisender

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Nah
Poor service 5-stars-motel
Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Desk am 3. Okt. 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

10/10 – Hervorragend

Brett

Aufenthalt von 1 Nacht im Oktober 2023
Antwort von Front Desk am 13. Okt. 2023
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again soon!

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
インテリアがとても良かったが夜音楽の騒音がひどかった。水圧が弱くシャワーに苦労した。ベッドサイドにUSBでの携帯充電4箇所あるがコンセントが少なく故障していた。唯一最大の長所はロケーションが良いところ。治安も良くレストランが周囲にたくさんある。
Aufenthalt von 2 Nächten im September 2023
Antwort von Nobu Team am 27. Sept. 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Thank you for your feedback, it has been noted and we hope to welcome you back in the future to give you a better experience.

8/10 – Gut

Xinxin

Aufenthalt von 1 Nacht im September 2023
Antwort von Front Desk am 3. Okt. 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

10/10 – Hervorragend

Jin Tian, Monrovia

Aufenthalt von 1 Nacht im August 2023
Antwort von Nobu Team am 6. Sept. 2023
Thank you for staying at Nobu Palo Alto. We are happy to hear that you had an enjoyable stay. We hope to see you again in future visits.

2/10 – Ungenügend

Ketal

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Customer service at checkout is some of the worst Ive ever seen!
Aufenthalt von 1 Nacht im Juli 2023
Antwort von Front Desk am 23. Juli 2023
Thank you for staying with us. If you would be so inclined we'd like to hear more about your experience to ensure we can assist better. Thank you for your feedback.

6/10 – Okay

Muhanad

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
The hotel is new .. but definitely overpriced.. and it’s not 5 stars at all .. they have a huge problem at the door and with Vale .. welcoming clients at the door is the worse, we were asking the vale guy as he was the only person at the door to help with the bags and imagine .. he answered it’s not my business ..
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Front Desk am 11. Juli 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied.Thank you for your feedback!

2/10 – Ungenügend

Nanthiya, Bangkok

Mit dem Partner gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
No laundry service. Very slow food (50 minutes to an hour) from ordering food to getting served - breakfast & lunch.
Aufenthalt von 5 Nächten im Juni 2023
Antwort von Front Desk am 11. Juli 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. We are working to contract with a new drycleaner in the area after our previous one closed down. We sincerely apologize for the inconvenience it has caused. Thank you for your feedback!

8/10 – Gut

Lynda

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Juni 2023
Antwort von Front Desk am 11. Juli 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

4/10 – Schlecht

David

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2023
Antwort von Front Desk am 4. Juni 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

10/10 – Hervorragend

Quienna

Aufenthalt von 1 Nacht im Mai 2023
Antwort von Nobu Team am 13. Juni 2023
Thank you for staying at Nobu Palo Alto. We are also happy to hear that you had an enjoyable stay. We hope to see you again in future visits.

6/10 – Okay

eva, Torrance

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2023
Antwort von Nobu Team am 18. Mai 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

10/10 – Hervorragend

Buzz

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Best Palo Alto location and top services.
Aufenthalt von 1 Nacht im April 2023
Antwort von Nobu Team am 6. Apr. 2023
Thank you for staying at Nobu Palo Alto. We are also happy to hear that you had an enjoyable stay. We hope to see you again in future visits.

4/10 – Schlecht

Chloe, North Narrabeen

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im März 2023
Antwort von Nobu Team am 11. Apr. 2023
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

8/10 – Gut

Roxanne

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Nobu Team am 11. März 2023
Thank you for staying at Nobu Palo Alto and for sharing your feedback! We hope to see you again soon!

8/10 – Gut

Jorge R

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Januar 2023
Antwort von Nobu Team am 30. Jan. 2023
Thank you for staying at Nobu Palo Alto.We hope to have you visit again soon!Thank you as well for sharing your feedback!

10/10 – Hervorragend

Candy

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Nobu Team am 17. Jan. 2023
Thank you for staying at Nobu Palo Alto. We are also happy to hear that you had an enjoyable stay. We hope to see you again in future visits.

10/10 – Hervorragend

Susan

Aufenthalt von 1 Nacht im Januar 2023
Antwort von Nobu Team am 11. Jan. 2023
Thank you for staying at Nobu Palo Alto! Thank you for your feedback and we hope to see you again soon. Happy New Year!

10/10 – Hervorragend

Julieta, Los Angeles

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean
Antwort von Nobu Team am 1. Jan. 2023
Thank you for staying at Nobu Palo Alto! Thank you for your feedback and we hope to see you again soon. Happy New Year!

10/10 – Hervorragend

Michele

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Modern luxury with great decor
Upscale, clean, comfortable. Bed was great, but bed pillows were not firm enough. On the 3rd floor closer to street was somewhat a little noisy from workers very early at 5:30 am. But overall a great stay!
Aufenthalt von 1 Nacht im Dezember 2022
Antwort von Nobu Team am 12. Dez. 2022
Thank you for staying at Nobu Palo alto. We are happy to hear that you had an enjoyable stay. We hope to see you again in future visits.

8/10 – Gut

Naghmeh

Mit einer Gruppe gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
This hotel did not meet my expectations, especially considering the rates. The service was not good at all.
Aufenthalt von 2 Nächten im September 2022
Antwort von Nobu Team am 19. Okt. 2022
Thank you for staying at the Nobu Palo Alto. I am sorry that you did not have an enjoyable stay. We strive to ensure all our guests are extremely satisfied and disappointed to hear that you did not have an enjoyable stay. I would love to hear more feedback as we want to ensure we improve on our services and look into what happened. If you have the moment to share please share to dsalamanca@nobuhotels.com our Director of Front Office would love to connect with you. Thank you!

10/10 – Hervorragend

Martin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Clean, Japanese hotel, Great Service
Clean, soft floor, favorite was advanced bidet toilet, doors, lighting, and large TV, service was very professional and elegant too
Aufenthalt von 1 Nacht im September 2022
Antwort von Nobu Team am 6. Sept. 2022
Thank you for staying at Nobu Palo alto. We are also happy to hear that you had an enjoyable stay. We hope to see you again in future visits.

4/10 – Schlecht

Maggie

Geschäftlich gereist, Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
I was disappointed for staying NOBU HOTEL.when I checked in ,the front desk don't according the hotels deposit usd150/night,she taken the USD300/night,i booked 2 rms, tally USD600/NIGHT. after I check out, the front dest account wrong the deposit number return them, and don't know when my deposit will be return?so it's unhappy experience
Aufenthalt von 1 Nacht im August 2022
Antwort von Nobu Team am 29. Aug. 2022
Hello and thank you for staying at Nobu Palo Alto. I'm so sorry that occurred. I will look into this immediately and ensure to see the deposit is returned. Thank you!

10/10 – Hervorragend

Robert

Aufenthalt von 2 Nächten im August 2022

4/10 – Schlecht

Verifizierter Reisender

Mit der Familie gereist
Verbesserungswürdig: Personal & Service
Aufenthalt von 2 Nächten im Juli 2022
Antwort von Nobu Team am 22. Juli 2022
Thank you for staying with us. We strive to ensure all our guest experience is extremely satisfied. Can you provide any information that we could have done to have improved your stay? Thank you for your feedback!

6/10 – Okay

Jacqueline

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel is nice but waaayy overpriced for what it is. I’ve stayed at “luxury” hotels for half the price around the Bay Area and this one was no different from the others. The room is nice with decent amenities, but there’s no ice machine/water fountain in the hallway and just overall is nothing impressive. I thought the restaurant would be amazing but was completely unimpressed and found it to also not justify the price, either. Overall would not recommend staying here because once again, there’s nothing really wrong with this hotel but it’s just way too expensive.
Aufenthalt von 1 Nacht im Juni 2022
Antwort von Nobu Team am 22. Juli 2022
Thank you for staying at Nobu Palo Alto and appreciate your feedback.

10/10 – Hervorragend

Navin

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
pure luxury
Aufenthalt von 4 Nächten im Juni 2022
Antwort von Debby Salamanca- Director of Front Office am 15. Juni 2022
Thank you so much for your feedback. We are delighted to hear that you had a pleasant stay. We hope to see you return to Nobu in the future!!

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome property and perfect location in Palo Alto.
Aufenthalt von 5 Nächten im Juni 2022
Antwort von Sergio am 9. Juni 2022
Hello Joseph! We appreciate your feedback and look forward to welcoming you back to our home.

2/10 – Ungenügend

Ethan Yik Sau, Storm Lake

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Ausstattung
The service is so bad
Aufenthalt von 1 Nacht im Mai 2022
Antwort von Front Desk am 23. Juli 2023
Thank you for staying with us. If you are so inclined, we'd like to hear more about your stay to ensure we can assist better. Thank you for your feedback.

10/10 – Hervorragend

James

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
The facility is very clean. We loved the Wooden Floor, Mattress, Sheets, Towels, Bigger than standard size refrigerator space and the quality of all the Vanity products. Our rooms came with the Most amazing complimentary breakfast. Esthetically Beautiful balcony door was very heavy and difficult to close right, so cold air was constantly seeping in all night. There are no dressers. Closet Doors are also very hard to open and close. The only full length mirror is attached to the inside of the bathroom sliding door, so mirrors are only accessible inside the bathroom. Which makes it longer time to get ready for two people at the same time. Hotel charged for the complimentary breakfast, so we had to call to request for refund the charges.
Aufenthalt von 3 Nächten im Mai 2022
Antwort von Nobu Team am 15. Juni 2022
Thank you for your feedback, and we are happy to hear you had a delightful stay. We will look into the closet doors to ensure it's easier to open and close, so thank you for letting us know. We hope to see you again at Nobu Palo Alto.

10/10 – Hervorragend

Michael

Aufenthalt von 1 Nacht im Mai 2022

10/10 – Hervorragend

Kathleen

Geschäftlich gereist
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Very zen. Shades lighting toilet all automated.
Aufenthalt von 1 Nacht im April 2022
Antwort von Sergio am 19. Apr. 2022
Thank you for your positive feedback! We really appreciate it. We look forward to welcoming you back!