Unterkunftsgelände

Bewertungen von Hyatt Place Page Lake Powell

3 out of 5
Hyatt Place Page Lake Powell
1126 North Navajo Drive, Page, AZ

Bewertungen

9,2

Wunderbar

698 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
189 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 8 - Gut" "
61 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 6 - Okay" "
34 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
20 von insgesamt 1002 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

9,4/10

Sauberkeit

9,0/10

Personal & Service

9,0/10

Ausstattung

9,4/10

Zustand der Unterkunft

9,0/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Rolf

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 19. Mai 2024
Dear Rolf, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.All the best,Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Andrea

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful rooms, clean and excellent located
Aufenthalt von 1 Nacht im November 2023
Antwort von General Manager am 8. Nov. 2023
Dear Andrea, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our relaxing accommodations along with the convenient location are perfect for exploring all that Page has to offer! Thank you for choosing Hyatt Place Page / Lake Powell, and we hope to have the pleasure of welcoming you back soon.All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Manfred

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Ok, aber auch nicht mehr.
Empfang und Service nicht wirklich freundlich. In einem Hotel dieser Preisklasse sollte Service und Freundlichkeit gegenüber den Gästen mehr Wichtung und auch Schulung erhalten. Die Türen zum Flur sind sehr hellhörig, morgens sogar störend, da sie mit mechanischer Hilfe zuknallen.
Aufenthalt von 1 Nacht im September 2023
Antwort von Nadia Santacruz General Manager am 28. Sept. 2023
Dear Manfred, Thank you for choosing Hyatt Place Page / Lake Powell and for your valuable comments. Our primary focus is on exceptional experiences in all areas; therefore, we are disappointed if we did not meet these expectations. Please accept our apologies for the service issues and how it impacted your stay. We value all of your feedback and look forward to another opportunity so we can show you the outstanding hospitality you deserve. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Marc

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
New(Aug‘23), located at edge of rim with lovely view. Nice atmosphere. Would go again.
Aufenthalt von 3 Nächten im August 2023
Antwort von Nadia Santacruz General Manager am 1. Sept. 2023
Dear Marc, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location with spectacular views is perfect for exploring all that Page has to offer! Thank you for choosing Hyatt Place Page / Lake Powell, and we look forward to having the pleasure of welcoming you back soon.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Tolle Lage, sauber und komfortabel.
Aufenthalt von 1 Nacht im August 2023
Antwort von General Manager am 30. Aug. 2023
Dear Stefanie, Thank you for being our guest and for writing such a great review. We are delighted that our ideal location and well-appointed accommodations exceeded your expectations. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia Santacruz,General Manager

8/10 – Gut

Reto

Mit der Familie gereist
Gut: Sauberkeit, Zustand der Unterkunft und Komfort des Zimmers
Schön aber mit Defiziten
Positive Punkte: -Schöne Lage mit Ausblick -Terrasse nach Westen -Grosse Zimmer -Sauber und modern -Ladestation für E-Autos Negative Punkte: -Extrem laute Klimaanlagen in den Zimmern -Grelle Beleuchtung auf der Terrasse stört beim Sitzen draussen am Abend -Geschirr aus Hartplastik im Restaurant -Wegwerf-Plastikbecher für Wasser in der Bar -Wegwerf-Becher für Kaffee und Saft beim Frühstück. Plastikgeschirr und Wegwerfbecher sind in dieser Hotelkstegorie für uns ein No-Go.
Aufenthalt von 2 Nächten im August 2023
Antwort von General Manager am 9. Aug. 2023
Dear Reto, Thank you for evaluating your recent stay at Hyatt Place Page / Lake Powell. We are glad to know you were pleased with our ideal location, clean accommodations and thoughtful facility. However, we are sorry for the maintenance issues you encountered with the air conditioning unit in your assigned room and have shared your comments appropriately to ensure a much better guest experience moving forward. We also regret your disappointment with the cutlery we use at our breakfast. We appreciate your patience and look forward to welcoming you again.All the best,Nadia Santacruz,General Manager

2/10 – Ungenügend

Regina

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Juli 2023
Antwort von General Manager am 25. Juli 2023
Dear Regina, Thank you for choosing our hotel for your stay. We are sorry we did not live up to your expectations; please accept our apologies for the issues that impacted your rating. We hope you will give us an opportunity to restore your confidence in us on a future visit.All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Jacqueline

Mit der Familie gereist
Gut: Zustand der Unterkunft und Komfort des Zimmers
Gutes Hotel mit Aussicht
Neueres Hotel, grosse Zimmer, gute Betten. Das Hotel ist Top, das Restaurant ist Flop. Es liegt mitten in der Halle ohne jegliche Atmosphäre. Es hat aussen eine wunderschöne Terrasse, diese war auch der Grund für unsere Hotelauswahl. Keine Tische für 5 Personen, Tisch war schmutzig, das Essen nicht geniessbr, Hamburger Kalt, zähes Fleisch, Pommes so versalzten, dass man sie nicht essen konnten. Bitte ja keine Drinks bestellen, die kann leider niemand zubereiten. Das Personal war sehr bemüht und sehr freundlich.
Aufenthalt von 1 Nacht im Juli 2023
Antwort von General Manager am 7. Juli 2023
Dear Jacqueline, Thank you for taking the time to review your stay with us at Hyatt Place Page / Lake Powell. We are pleased that you enjoyed our well-appointed, spacious accommodations and cozy bedding, and we certainly appreciate your kind comments about our courteous associates! However, we hope you will accept our apologies regarding your disappointing experience at our onsite restaurant. We value your feedback as we constantly strive to improve our guest experience. We will address this appropriately, and we thank you for your patience. It was a pleasure hosting your visit, and we hope to accommodate you again soon.All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Marcel

Gut: Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Personal & Service
Aufenthalt von 3 Nächten im Juni 2023
Antwort von General Manager am 9. Juni 2023
Dear Marcel, Thank you for rating your experience at Hyatt Place Page / Lake Powell. It is always our goal to provide a comfortable stay for each guest, and we are glad to see we accomplished this while you were here. We hope to be your hotel of choice whenever you return to the area.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Ingo

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Alles bestens,Preis Leistungsverhältnis passt absolut
Antwort von General Manager am 17. Jan. 2023
Dear Ingo, Thank you for your kind review; we are pleased to read how much you enjoyed your stay at Hyatt Place Page / Lake Powell. It is our goal to deliver an excellent value at a great price so it is wonderful to know this was your experience. We believe that fresh and comfortable accommodations and excellent customer service make us an excellent choice. Thank you once again for your rating, and we invite you to revisit us soon. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Jessica

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
alles war super, man hat sich sehr wohl gefühlt.
Aufenthalt von 1 Nacht im September 2022
Antwort von General Manager am 1. Okt. 2022
Dear Jessica,Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Mandy

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tolle moderne Unterkunft mit toller Lage. Gute Küche im Restaurant.
Aufenthalt von 2 Nächten im August 2022
Antwort von General Manager am 5. Sept. 2022
Dear Mandy, we cannot appreciate you enough for your pleasant feedback for Hyatt Place Page / Lake Powell. Nothing matters more than the satisfaction of our guests, and it is a delight to know you liked our contemporary hotel and the dining experience at Prickly Pear Kitchen. Thank you for selecting us, and we look forward to the next time you are here. All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Verifizierter Reisender

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 2 Nächten im Juli 2022
Antwort von General Manager am 16. Juli 2022
Thank you for sharing the nice rating about your experience at Hyatt Place Page / Lake Powell. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon. All the best, Nadia Santacruz General Manager

8/10 – Gut

Glenda

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Ausstattung
Great hotel with very good and professional staff. Location of the hotel is near everything. For the price paid during stay, breakfast could be better. Not many choices for food during breakfast. It would be nice if waffle maker is added. Exhaust vents for the bathroom need to be cleaned, very dusty.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Glenda, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Hyatt Place Page / Lake Powell. It was a pleasure to read your comments about all that our hotel has to offer visitors, from our convenient location to the many services that guests have come to expect from Hyatt hotels. We have an incredible team, and we thank you for recognizing their professional, attentive service. We will enjoy sharing your compliments with them. However, we are sorry for the cleanliness issue you had in your bathroom and have shared it with our housekeeping team. We all look forward to your return visit!All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Luke

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was all good
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Luke, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Ling

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very good place to stay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Nadia Santacruz General Manager am 16. Mai 2024
Dear Ling, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Lucy

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great hotel in a perfect location for exploring lake Powell and Antelope Canyon. Facilities were all new and clean. Breakfast is included but be good to serve breakfast a little later than 9am.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Nadia Santacruz General Manager am 10. Mai 2024
Dear Lucy, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that Page has to offer! We are also glad you loved our well-equipped property. Thank you for choosing Hyatt Place Page / Lake Powell, and we hope to have the pleasure of welcoming you back soon.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Maria Leticia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Hotel property was great - clean, spacious and friendly. However, its not walkable to restaurants.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Ms. Leticia, Thank you for the nice review of Hyatt Place Page / Lake Powell. We are delighted to read your compliments about our well-maintained property and how much you enjoyed our hospitality. It was a pleasure accommodating you on this trip! We hope to welcome you back soon.All the best, Nadia Santacruz,General Manager

6/10 – Okay

David

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Check in was challenging. They could not find my Expedia reservation and I had to produce extra documentation but after about 30 min, the receptionist was able to figure it out and got my room. Dinner that night was also challenging. There kitchen area went down for about 45 min to an hour. So couldnt eat when we wanted to eat. The breakfast the next morning really made me feel i got my moneys worth. Staff were great. They just need to organize there technology challenges like there phone line and being able to see 3rd party bookings in there system.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear David, Thank you for your review. We hope you will accept our apologies regarding your check-in and dinner experience. We value your feedback as we constantly strive to improve our services and guest experience. We will address this appropriately, and we thank you for your patience. On a pleasant note, we are pleased that you enjoyed our complimentary breakfast. and we certainly appreciate your kind comments about our staff. We hope to have another opportunity to welcome you back to our hotel for the flawless stay you deserve!All the best, Nadia Santacruz,General Manager

8/10 – Gut

Hisashi, Spring Arbor

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 5. Mai 2024
Dear Hisashi, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Olga

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room is very clean, spacious, nice contemporary interior. Restaurant and bar are next to the lobby. You can relax in the quiet atmosphere.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 5. Mai 2024
Dear Olga, Thank you for being our guest and for writing such a great review. We are delighted that our accommodations exceeded your expectations and that you particularly loved your time at the on-site restaurant. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Coastal Design

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von Nadia Santacruz General Manager am 29. Apr. 2024
Dear Guest, Thank you for choosing Hyatt Place Page / Lake Powell. We are dedicated to providing a comfortable and pleasing atmosphere for all of our guests; therefore, we love that you had a pleasant stay. It was our pleasure hosting you, and we look forward to another opportunity to welcome you back soon.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Gabriele

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very clean, good breakfast included in room price. Very comfortable mattress. The restaurant had a small menu but what we ordered was very good.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Gabriele, Thank you for the excellent review of your stay at Hyatt Place Page / Lake Powell. We are pleased to read that you loved our immaculate property along with our relaxing accommodations. We appreciate you mentioning how much you enjoyed our complimentary breakfast and the delicious food we served at our on-site restaurant. It was a pleasure accommodating you, and we look forward to welcoming you back to the area.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Sarju

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff, easy check in. Clean facility.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Sarju, Thank you for the great review of Hyatt Place Page / Lake Powell. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. Thank you again; we look forward to welcoming you back soon.All the best, Nadia Santacruz,General Manager

8/10 – Gut

Frances

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Loved the Navajo storyteller evening program. Hotel is slightly off the beaten track but as we’re driving and only staying a night, location didn’t matter too much. Extremely comfortable bed. Quiet. Good night’s sleep.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 27. Apr. 2024
Dear Frances, Thank you for being our guest and for your wonderful feedback. We are glad to know how much you appreciated our comfortable beds and well-appointed rooms. It is our goal to provide an excellent stay, and we know this starts with a great night's sleep. We are grateful for your feedback and hope to welcome you back again at Hyatt Place Page / Lake Powell.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Yelyzaveta

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Yelyzaveta, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. It was a pleasure accommodating you, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

moishe

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
it was great
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Moishe, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Vivian

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Hyatt Place is a beautiful property. It was clean and comfortable. It has a nice lobby and gathering area. It was great for us because it was convenient and included breakfast. The downside was the staff. They were not necessarily rude but they were not extremely helpful. The first night we were there, we asked for a fire pit to be lit which is supposed to be done anyway for all hotel guests without asking. We wanted to go outside and star gaze but it was cold. They seemed annoyed and the pit was never lit that whole night. The only dining option was the hotel restaurant and it took very long for the food to come out. The food tasted good but I feel may be they are understaffed which could be the problem and not the fault of the employees.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 22. Apr. 2024
Dear Vivian, Thank you for being our guest and for writing such a great review. We are delighted that our accommodations exceeded your expectations and that you particularly loved our delicious, complimentary breakfast. However, we sincerely apologize for the unpleasant interaction you had with some of our associates and for the service shortfalls you experienced while here. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with an exceptional stay whenever your travels bring you to our area.All the best, Nadia SantacruzGeneral Manager

6/10 – Okay

Alina

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
This property was advertised as pet friendly. They did not mention extra $75 charge for the pet. There is no area for the pets to walk to go to the bathroom as it’s all rocks and dirt, my pet could not walk without hurting her paws. Also was supposed to get room with a view and it overlooking a dirty balcony and dirt road with construction. Preety disappointed.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Alina, Thank you for being our guest and for the feedback. We are sorry to hear about the disappointment you experienced during your stay, especially regarding the pet policy and the room view. Your valuable feedback will be shared with our leadership for future improvements. Also, we regret your disappointment with our pet fee and any inconvenience caused. We would like to share that these fees are listed on our hotel website. We hope to host you again whenever your travels bring you back to our area. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Fernando

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Beautiful lobby, great views
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Fernando, We are pleased you chose Hyatt Place Page / Lake Powell for your recent visit to our area. We are thrilled that you loved our resort and that the breathtaking views helped to energize your stay. We will certainly share your generous compliments regarding our thoughtful hospitality with our entire staff. It was a pleasure hosting you, and we hope you will choose to stay with us again the next time you visit the area.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Jodi

Mit dem Partner gereist, Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great service, nice property.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Jodi, Thank you for the great review of Hyatt Place Page / Lake Powell. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. Thank you again; we look forward to welcoming you back soon.All the best, Nadia SantacruzGeneral Manager

6/10 – Okay

Laura

Mit dem Partner gereist
Gut: Sauberkeit
Some young staff at the reception should be trained to be less rude and unfriendly. Amenities in the room should be properly checked and/or refurbished before guests check-in
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 20. Apr. 2024
Dear Laura, Thank you for providing a review of your experience at our hotel. We sincerely apologize for the unpleasant interaction you had with some of our associates and for the service shortfalls you experienced while here. This is not typical of our service, and we certainly understand your frustration and are grateful for your patience. We have addressed these matters with the appropriate team to ensure this is not repeated. We do hope you will revisit so we can provide you with the hospitality and accommodations you deserve.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Alessandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Room very spacious and clean. The breakfast was really good!
Aufenthalt von 2 Nächten im April 2024
Antwort von GENERAL MANAGER am 18. Apr. 2024
Dear Alessandra, Thank you for being our guest and for writing such a great review. We are delighted that our spacious accommodations exceeded your expectations and that you particularly loved our delicious, complimentary breakfast. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Stacey

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
So nice and comfortable
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 21. Apr. 2024
Dear Stacey, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

8/10 – Gut

Susan

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
We checked in at 4:30 and our rooms were not ready. But we understand they have staffing shortages like everyone
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 15. Apr. 2024
Dear Susan, Thank you for the review and for choosing Hyatt Place Page / Lake Powell. While we appreciate your high rating, we apologize that your room was not ready upon your arrival and for any frustration and inconvenience this caused. In times of high occupancy, slight delays may occur, although we do everything possible to keep this from happening. We are grateful for your patience and also your constructive feedback. We look forward to hosting many more!All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Dennis, Newton

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent hotel; well run; friendly staff; very nice breakfast included with room.
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 13. Apr. 2024
Dear Dennis, Thank you for being our guest and for writing such a great review. We are delighted that our hospitality and accommodations exceeded your expectations and that you particularly loved our delicious, complimentary breakfast. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia SantacruzGeneral Manager

6/10 – Okay

Zabby, Dublin

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Great location, poor service
Aufenthalt von 1 Nacht im April 2024
Antwort von GENERAL MANAGER am 10. Apr. 2024
Dear Zabby, Thank you for taking the time to share about your stay and mentioning how much you loved our ideal location. However, we are sorry for the service issues you endured. We appreciate you bringing this to our attention, as we are always grateful for feedback that helps us improve our guest services. We hope to welcome you back the next time you are in the area.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Narce

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manage am 7. Apr. 2024
Dear Narce, We appreciate the time you've taken to share your comments with other travelers regarding your stay at Hyatt Place Page / Lake Powell. We all look forward to your return visit!All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Audrey

Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 24. Apr. 2024
Dear Audrey, Thank you for your outstanding rating! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Sherry Cheng-Hui

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Very comfortable !
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 2. Apr. 2024
Dear Sherry, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Our team will be delighted to hear your feedback. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell.All the best,Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Lena

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice hotel
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 30. März 2024
Dear Lena, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. Thank you again for taking the time to share your experience with others, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

john

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The check in staff was knowledgeable, kind and helpful.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 3. Apr. 2024
Dear John, Thank you for the great review of Hyatt Place Page / Lake Powell. We are thrilled to read about your fantastic stay and how much you enjoyed our hospitality. We work hard to deliver an excellent experience for all of our guests, and we appreciate you recognizing our devoted staff. Thank you again; we look forward to welcoming you back soon.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Sangita

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The hotel was very good and breakfast was very filling and good. But food around this area was not good and very pricey. Suggest you to get food from nearby grocery stores.
Antwort von General Manager am 27. März 2024
Dear Sangita, Thank you for being our guest and for writing such a great review. We are delighted that our accommodations exceeded your expectations and that you particularly loved our delicious, complimentary breakfast. However, we are sorry for any inconvenience you had with the location. Thank you again for choosing the Hyatt Place Page / Lake Powell, and we look forward to providing you with another exceptional stay whenever your travels bring you to our area.All the best, Nadia SantacruzGeneral Manager

6/10 – Okay

A

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
We stay in a lot of resorts . After a long time we surprised to see a very well kept and clean room . The location was excellent with good view ..
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 26. März 2024
Dear Guest, Thank you for taking the time to share your thoughts. Although your rating does not reflect your review, we are pleased to know you enjoyed our spotless and well-appointed accommodations along with the fantastic location and the amazing view. It was a pleasure hosting you, and we look forward to your next visit to the area.All the best, Nadia SantacruzGeneral Manager

10/10 – Hervorragend

Ronald

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very new and well located.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 25. März 2024
Dear Ronald, We appreciate you sharing your thoughtful feedback with other travelers. We couldn't agree with you more; our convenient location is perfect for exploring all that Page has to offer! Thank you for choosing Hyatt Place Page / Lake Powell, and we hope to have the pleasure of welcoming you back soon.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Stephen, Centerville

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Front desk staff is awesome.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 25. März 2024
Dear Stephen, Thank you for the outstanding rating. Your review was a pleasure to read, and we were delighted to learn that the service provided by our front desk associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We hope to welcome you back soon for another outstanding stay at Hyatt Place Page / Lake Powell.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

ivan, winter garden

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 24. März 2024
Dear Ivan, Thank you for your outstanding review! We are delighted that we exceeded all of your expectations and that you loved your time at our hotel. It was a pleasure accommodating you, and we look forward to many more visits to Hyatt Place Page / Lake Powell. All the best, Nadia Santacruz,General Manager

8/10 – Gut

Thomas, Merrimack

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 23. März 2024
Dear Thomas, We are thrilled you had a fantastic stay! Thank you for choosing Hyatt Place Page / Lake Powell during your visit to the area, and we hope to see you again soon.All the best, Nadia Santacruz,General Manager

10/10 – Hervorragend

Laiyong

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 23. März 2024
Dear Laiyong, Thank you for the great rating for the Hyatt Place Page / Lake Powell! We're delighted to have provided you with a satisfying visit. It was our pleasure to have you stay with us, and we hope to host you again soon. All the best, Nadia Santacruz,General Manager

2/10 – Ungenügend

Christopher

Mit der Familie gereist
Gut: Sauberkeit und Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
We were given room 226 which is right next to a room labeled "Maintenance". On the other side of the maintenance room is a staff office so this is the only hotel room right next to the Maintenance room. There was a really loud mechanical hum that cycled up and down that made it very difficult to sleep. When I brought this to the attention of the front desk they told me they would look into it. I asked them to find out if they could turn whatever it is off or move us. After calling their maintenance staff we were told that it could be turned off. The on-site manager at the time told us that she didn't have the authority to move us and that we couldn't get in touch with the Front Office Manager until the next morning, which is when we were leaving. When I asked for the phone number of the Manager I received a card that had a phone number that sent my right back to the front desk. When I came back down later in the evening because I couldn't get to sleep and explained the situation they clearly knew what I was talking about once I told them I was in Room 226. They said that is always the last room (with 2 double beds) that they book....which means they know it is a problem. We had arrived around 1 but they wouldn't check us in until later because we had a schedule tour to get to. In the end, Hyatt rents a room that they know has a problem, they don't give their on-site staff the authority to solve a customer's problem, and they didn't offer us our $$ back.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 22. März 2024
Dear Christopher, Thank you for evaluating your stay. We sincerely apologize for the inconvenience caused due to the noise issues you encountered which disrupted your sleep. We are also sorry that our associates were unable to grant your request regarding the room change. We will discuss your comments appropriately as we are committed to enhancing our services and guest experience on all levels. Thank you again.All the best, Nadia SantacruzGeneral Manager