Alle angezeigten Bewertungen beruhen auf Erfahrungen echter Gäste. Nur Reisende, die ihre Unterkunft bei uns gebucht haben, können eine Bewertung abgeben. Wir überprüfen Bewertungen gemäß unseren Richtlinien und veröffentlichen alle Bewertungen, ob positiv oder negativ.Weitere InformationenWird in einem neuen Fenster geöffnet
281 von insgesamt 768 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
10 – Hervorragend
281
294 von insgesamt 768 Gästebewertungen haben eine Bewertung von 8 - Gut" "
8 – Gut
294
128 von insgesamt 768 Gästebewertungen haben eine Bewertung von 6 - Okay" "
6 – Okay
128
49 von insgesamt 768 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
4 – Schlecht
49
16 von insgesamt 768 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "
2 – Ungenügend
16
8,6/10
Sauberkeit
8,2/10
Personal & Service
8,2/10
Ausstattung
8,2/10
Zustand der Unterkunft
8,2/10
Umweltfreundlichkeit
Bewertungen
6/10 – Okay
Ralf
Geschäftlich gereist
5. Nov. 2023
Gut: Sauberkeit
Verbesserungswürdig: Komfort des Zimmers
Eine laute Nacht
Die Nähe zum Bahnhof Osaka war gut, allerdings mit viel Lärm verbunden. Den Zugverkehr kriegt man hautnah mit. In dem Hotel wird sehr auf ein spates checkinn und recht frühes checkout bestanden.
Leider habe die Rezeptionistinnen kein Englisch gesprochen und nur wenig verstanden, Mit google tranlate ging eine rudimentäre Verständigung.
Ralf
Aufenthalt von 1 Nacht im November 2023
Antwort von Receptionist am 6. Nov. 2023
Thank you for staying at APA Hotel Osaka Umeda. Also, thank you very much for taking the time to post your comments. Also, we apologize for the inconvenience caused by the noise. If you let us know before check-in, we may be able to guide you to a room with less noise if there are vacancies, so please let us know. If you have another chance, all the staff will be waiting for your use. Receptionist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Calvin
Aufenthalt von 3 Nächten im April 2024
Antwort von front nagatomo am 15. Apr. 2024
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity.
8/10 – Gut
Carlo
Mit dem Partner gereist
10. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Near the metro transportation but it’s not a busy area. It has construction going on.
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity.
8/10 – Gut
Joshua
Mit dem Partner gereist
6. Apr. 2024
Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Had a good stay
Joshua
Aufenthalt von 2 Nächten im April 2024
Antwort von Receptionist BASHYAL am 7. Apr. 2024
hank you for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comments. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to improve our services to satisfy our customers. If you have another chance, we are looking forward to your visit.
6/10 – Okay
Alan
Mit dem Partner gereist
4. Apr. 2024
Verbesserungswürdig: Ausstattung
Convenient near to the jr loop line and osaka main station.
What i don't like is there are no wardrobes and the mattress was too soft.
Maybe ok for an overnight or 2 stay without unpacking luggage but for us staying there 6 nights as using it as base to do day visits of other cities, it was very inconvenient not to have wardrobe.
Alan
Aufenthalt von 6 Nächten im März 2024
Antwort von Receptionist am 4. Apr. 2024
Thank you very much for using APA Hotel Osaka Umeda. Also, thank you for taking the time to write a review. We apologize for the inconvenience caused regarding the facilities at our hotel. We will share your feedback with our staff and strive to improve our services. If you have another opportunity, we look forward to seeing you again.
10/10 – Hervorragend
Laurent
Mit einer Gruppe gereist
3. Apr. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Accueillant et bien placé
Laurent
Aufenthalt von 1 Nacht im April 2024
Antwort von front am 4. Apr. 2024
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity.
6/10 – Okay
WEIWEI
3. Apr. 2024
Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
WEIWEI
Aufenthalt von 1 Nacht im März 2024
Antwort von Receptionist BASHYAL am 4. Apr. 2024
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post and rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity.
8/10 – Gut
Roy
26. März 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I liked the location
Roy
Aufenthalt von 2 Nächten im März 2024
Antwort von kasai am 26. März 2024
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a high rating. We will continue to strive to improve our services and create hotels that will satisfy our customers. All of our staff look forward to using our hotel again if you have the opportunity. front
2/10 – Ungenügend
SRI REJEKI BT
Mit der Familie gereist
25. März 2024
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very noisy, right next to the railway.
SRI REJEKI BT
Aufenthalt von 1 Nacht im März 2024
Antwort von kasai am 26. März 2024
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post a review. We apologize for any inconvenience caused to our customers due to train noise. Our hotel is conveniently located, just a 3-minute walk from Fukushima Station on the JR Loop Line, with easy access to trains. Depending on the situation of the room, we may be able to prepare a room away from the railroad tracks. In addition, to make your stay as comfortable as possible, we have earplugs and eye masks available at the front desk, so please feel free to use them. Please feel free to contact us the next time you stay. All of our staff look forward to using our hotel again if you have the opportunity. front
6/10 – Okay
Richard
21. März 2024
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Overall was a 4 out of 5 solely on how hot the room was and the only real option was to just open the window because the Cool air was shut off for the time of year. Wouldn’t normally be an issue but with the train station nearby and the window open it was a bit noisy
Lucas
Aufenthalt von 2 Nächten im Februar 2024
Antwort von murakami am 20. Feb. 2024
Thank you for choosing APA Hotel Osaka Umeda. Also, thank you for posting your review. We apologize for the inconvenience that the room was hot. Due to the air conditioning system in our hotel, it was not possible to set the air conditioner to only one room, so the guest had no choice but to turn off the heating or open the window.We apologize for the inconvenience. We look forward to seeing you again.
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Stuff member at check in was excellent.
Yurie
Aufenthalt von 1 Nacht im Februar 2024
Antwort von receptionist am 5. Feb. 2024
Thank you for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comments. We will continue to strive to improve our services based on your feedback. If you have another chance, we are looking forward to your visit.
8/10 – Gut
tsuneo
Geschäftlich gereist
3. Feb. 2024
また、泊まりに行きます。
tsuneo
Aufenthalt von 1 Nacht im Januar 2024
6/10 – Okay
Sangita
Geschäftlich gereist, Mit der Familie gereist
2. Feb. 2024
Gut: Personal & Service und Ausstattung
quite noisy because of train but convinient place to stay
Sangita
Aufenthalt von 1 Nacht im Januar 2024
Antwort von フロント永友 am 2. Feb. 2024
Thank you very much for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comment. However, we apologize for the inconvenience caused by the noise from the equipment. We will share your feedback with our staff and strive to improve our services. If you have another opportunity, we look forward to seeing you again.
10/10 – Hervorragend
Tsuyoshi
31. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
YIFAN
Aufenthalt von 3 Nächten im Januar 2024
Antwort von Receptionist am 31. Jan. 2024
Thank you for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comments. We are very happy to hear that you were satisfied with your stay at our hotel. We will continue to strive to improve our services to satisfy our customers. If you have another chance, we are looking forward to your visit.
6/10 – Okay
Munil
Geschäftlich gereist
29. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Room is dirty, cockroach in the room
Very near the train rail, loud sound in the night and morning
PAK WAH
Aufenthalt von 6 Nächten im Januar 2024
Antwort von フロント 永友 am 21. Jan. 2024
Thank you very much for staying at APA Hotel Osaka Umeda. Also, thank you for taking the time to post your comment. However, we apologize for the inconvenience caused regarding the facilities and breakfast. We will share your feedback with our staff and strive to improve our services. If you have another opportunity, we look forward to seeing you again.
10/10 – Hervorragend
Alex
20. Jan. 2024
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Extremely small rooms! If you dont mind noise then this is the place for you.It is located between 2 rail tracks and very loud. The first night we were there the room was extremely stuffy and warm and were told that they could not turn on the air, heat only and to open a window!! With the rail tracks literally on both sides of the hotel. I also lost the plastic keycard and was charged $10 for another and when i found the old one no refund qas offered! Do not recommend!
Lauren
Antwort von murakami am 9. Jan. 2024
Thank you very much for using APA Hotel Osaka Umeda. Thank you again for taking the time out of your busy schedule to post. We apologize for the inconvenience caused during your stay. Regarding train noise, depending on availability on the day, we may be able to provide you with a room that is far away from the train tracks. Please feel free to contact us the next time you stay. All of our staff look forward to using our hotel again if you have the opportunity.
10/10 – Hervorragend
CHIENJUNG
Mit der Familie gereist
3. Jan. 2024
Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers