Ausstattung der Unterkunft

Bewertungen von SpringHill Suites Orlando Lake Buena Vista Marriott Village

3 out of 5

Bewertungen

8,2

Sehr gut

566 von insgesamt 1123 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
276 von insgesamt 1123 Gästebewertungen haben eine Bewertung von 8 - Gut" "
140 von insgesamt 1123 Gästebewertungen haben eine Bewertung von 6 - Okay" "
73 von insgesamt 1123 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
68 von insgesamt 1123 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

8,4/10

Sauberkeit

8,4/10

Personal & Service

8,2/10

Ausstattung

8,2/10

Zustand der Unterkunft

8,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Michaela

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Aufenthalt von 17 Nächten im November 2023

10/10 – Hervorragend

Alexandra

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very Familyfrindly
Aufenthalt von 1 Nacht im September 2023
Antwort von General Manager am 5. Okt. 2023
Dear Alexandra,Thank you so much for choosing to stay with us at SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. We are thrilled to learn you had such a pleasant stay and appreciated our family-friendly environment. Your kind words are very welcome. We hope to see you again soon, as it was a pleasure having you.

8/10 – Gut

Martina

Aufenthalt von 1 Nacht im November 2022

10/10 – Hervorragend

Yureivi

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent service
Aufenthalt von 1 Nacht im Mai 2024

10/10 – Hervorragend

Blanca

Mit dem Partner gereist
Gut: Ausstattung
Todo muy bien
Aufenthalt von 2 Nächten im Mai 2024

8/10 – Gut

Isaias

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was ok looking forward for a second time.
Aufenthalt von 5 Nächten im Mai 2024

10/10 – Hervorragend

Christina, Philadelphia

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Friendly staff! Check in was the fastest and most efficient that ive ever seen
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

James K

Mit dem Partner gereist
Did not like ducks swimming in the pool!
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 26. Mai 2024
Dear James,Thank you for your feedback. We're happy to see your overall stay was pleasant. However, we apologize for any concerns about the pool. We ensure that our amenities are safe for guests to utilize, and we will keep your feedback about the pool in mind. If you're in the area again, we hope you'll consider coming back to see us.

6/10 – Okay

ELANPERUMAGE

Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Bathroom was not wolf. Water from the shower get flooded in the bathroom. Draining was not good
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Elan,Guest satisfaction is important to us, so we're happy to see aspects of your stay were pleasant. However, we apologize for any issues with the shower, and we'll look into this further. If you're in the area again, please come back to see us.

8/10 – Gut

Rafael Augusto

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect location near Disney parks, Springs, Outlets and also Universal zone. There was an issue with the paymeny that cost us a few hours of the stay.
Antwort von General Manager am 21. Mai 2024
Dear Rafael,Our prime location is perfect for any traveler looking to maximize their time in Orlando, and we are happy you found it beneficial! Regarding payment, we apologize for any inconvenience or frustration caused by the issue encountered, and we hope the matter was resolved to your satisfaction. Thanks for choosing SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village, and we hope to see you again!

4/10 – Schlecht

Andreina

La habitación olio terrible
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Andreina,Thank you for taking the time to share your experience. We're disappointed to learn about the odor concern in your room. Rest assured, our team will address this promptly to ensure every guest enjoys a fresh and comfortable stay. We hope to have the opportunity to welcome you back for an improved experience.

10/10 – Hervorragend

Candice

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
😊
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Candice,Thank you for taking a moment to leave a rating. Based on your smile and five stars, we understand that you enjoyed your stay. Thank you for staying with SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village and we look forward to welcoming you back again next time.

8/10 – Gut

Fernando

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Personal & Service und Ausstattung
The hotel si convinient for families, close to malls and parks
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Fernando,Thank you for choosing to stay with us at SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. Our goal is to provide every guest with a wonderful experience, so we're thrilled that was the case for you. It's great to read you were able to take advantage of our convenient location. The pleasure was all ours, and we hope you'll choose to visit us again in the future.

6/10 – Okay

Ashley

Mit der Familie und kleinen Kindern gereist, Mit einer Gruppe gereist
Gut: Sauberkeit und Personal & Service
Although outdated the room was clean. Had a bit of a weird smell though Shower and bathroom water pressure were not the greatest. Complimentary breakfast was great and staff was friendly and approachable
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Ashley,Thank you for staying with us and taking the time to share your thoughts. We're glad our friendly staff, clean rooms, and tasty breakfast impressed you. However, we apologize for any issues with the bathroom and for any concerns about odor. We'll pass your comments along to the appropriate staff members, and we hope to see you again should you be back in the area.

8/10 – Gut

GABRIELA, Pomona

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was great and convenient I would of given five stars, but the breakfast was very doll. I stood there for five days and it was the same thing every day, eggs and sausage patties. They didn’t change it up. They might’ve just added salsa they should consider changing menus every day or every couple days so when you stay there long-term, you don’t get bored of the food.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Gabriela,We always appreciate hearing from our guests, and we're glad your overall stay was pleasant. Thank you for your suggestions about breakfast. We'll keep your comments in mind, and we hope to see you again soon.

10/10 – Hervorragend

Yvonne

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Can’t wait to stay again. Our family loved staying here, we had the best time and never even had to leave the resort!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 16. Mai 2024
Dear Yvonne,Thank you for taking the time to provide your review of SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. We are thrilled to hear you and your family had an incredible stay! That is precisely the kind of experience we strive to create for our guests. Knowing you can't wait to stay again makes our day. We look forward to welcoming you back soon!

10/10 – Hervorragend

Daphne

Aufenthalt von 2 Nächten im Mai 2024

6/10 – Okay

Tyler

Gut: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im Mai 2024

4/10 – Schlecht

Apryle

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
My husband and I stayed here for 2 nights and 3 days. We checked in, they gave us a handicap accessible room and I informed them that we didn’t real need that room and they wouldn’t change us.i booked this room because of the pools and the hot tubs and breakfast .. the hot tin was broken .. no one fixed it even after asking.. we walked over 20 miles in a day and just wanted to relax in a hot tub.. nope .. instead filthy dirty and and broken jets.. breakfast is until 9:30 we had to make sure we were up really early to even have a chance at getting breakfast.. I have never seen so many people fighting over food and lines like that. They should be ashamed of how many people are in there and by the time you get to the food the yogurts and stuff like that are gone .the room had ants all over the bathroom floor and our mattress looked really worn and dirty. We will never stay here again.. too many people and not enough staff to accommodate. Not worth what we paid.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 8. Mai 2024
Dear Apryle,Thank you for your review. We appreciate that you took the time to share your recent experience; however, we do find it very disappointing. Our primary goal is always to provide our guests with an enjoyable experience. Your feedback will be forwarded to the respective teams so improvements can be made. In the future, we hope you consider returning and giving us another chance to impress you.

8/10 – Gut

Ana Mercedes

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The hotel is conveniently located 5 minutes from outlets and no more than 20 from the parks. The hotel is clean, the staff is friendly, the breakfast buffet has good food choices
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Ana,Our goal is to ensure we always have high marks on the three "C's" that are so important to all of our guests: clean accommodations, convenient location, and courteous service. We are thrilled to know you were impressed with all we have to offer, and we hope to welcome you back to SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village the next time you're in the area.

6/10 – Okay

Alexander

Gut: Sauberkeit und Personal & Service
Dated interior. Limited storage space. No room safe. Bathroom basin had multiple cracks
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Alexander,Thank you so much for the feedback. The upkeep of our accommodations is one of our top priorities, so it's unfortunate to hear that this wasn't reflected during your recent visit. All of your comments will be discussed internally and we'll work to make improvements where necessary. Please consider giving us another chance soon; we're confident that we can impress you.

4/10 – Schlecht

mariano

Mit der Familie gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
The bed was broke and they didn’t fix it, they proposed me change the room instead fix it. In Orlando usually is not easy change the room because I am outside
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Mariano,Thank you for sharing your feedback. We're disappointed to hear about the bed issue and the inconvenience it caused. Offering a room change was intended as a quick solution, but we understand this was not ideal for your circumstances. We appreciate your understanding and hope to provide a smoother experience on your next visit.

6/10 – Okay

ERIN

Room need to be updated
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Erin,Thank you for your feedback about our property; we will keep it in mind for future improvements. During your next visit, we hope to provide you with an even better stay.

10/10 – Hervorragend

Alicia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were incredibly nice and helpful. The hotel and rooms were very clean! The pool was great and the shuttle to the parks made the trip wonderful! Definitely would stay again.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Alicia,Thank you for sharing your positive experience with us! We're thrilled to hear that our staff were incredibly nice and helpful, and that you found the hotel and rooms very clean. We're grateful for your kind words and look forward to welcoming you back to SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village for another wonderful stay!

8/10 – Gut

lachapelle

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Tout près de Walt Disney , transport accessible!
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 3. Mai 2024
Dear Lachapelle,Thank you for sharing your comments with us. We are happy to see that you enjoyed your visit and appreciated our proximity to Disney. It was a pleasure serving you, and we hope to see you again soon!

10/10 – Hervorragend

Rebeca

Aufenthalt von 6 Nächten im September 2023

8/10 – Gut

Kevin

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good breakfast
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 23. Apr. 2024
Dear Kevin,We are thrilled to hear you enjoyed our delicious breakfast. Thank you for leaving us a review at SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. We look forward to your next visit.

6/10 – Okay

charlea marie

Mit der Familie und kleinen Kindern gereist
stayed for 5 nights, our linens were not changed at all, it was supposed to be changed on the 3rd day. on our 3rd day/night we stayed at another hotel in Daytona so there’s no reason at all why it would not be changed since we left the room that we paid for vacant for an entire day. The beds are made but the linens are super dirty, i can tell because my daughter’s apple juice stain is still there. also, the face towels were rearranged but not changed, it was still wet and dirty. the little jacuzzi by the pool don’t work, the water is hot and stagnant. the showers are super hard to adjust to the right temperature, either it’s too cold or scalding hot. i tried to call the front desk a couple of times at around 5pm, no one picked up. the continental breakfast every morning is the same every single day (eggs, round pork sausage, oatmeal, 1 lond of cereal, breads), after a couple of days of eating the same thing it’s not appetizing anymore., always a long line at the mickey mouse waffle maker, staff in the dining however is super nice & helpful.
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 19. Apr. 2024
Dear Charlea,Thank you for taking the time to share your experience. We apologize for the inconvenience regarding the linens and the concerns you had with the jacuzzi and shower temperatures. Rest assured, your feedback is invaluable, and we will address these matters with our housekeeping and maintenance teams to ensure we are meeting our high standards of hospitality. We appreciate your feedback and hope to have the opportunity to offer you a more satisfying stay in the future.

10/10 – Hervorragend

Azucena

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excellent opcion very clean the area pool was wonderful
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 19. Apr. 2024
Dear Azucena,Thank you for the kind review. We're glad our dedication to cleanliness impressed you and that you enjoyed our relaxing pool. The next time you're in Central Florida, please come see us again at SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village for another terrific experience!

10/10 – Hervorragend

Gretchen

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Loved the hotel had a nice breakfast buffet the hotel was clean the room where great the stuff was so nice very helpful
Aufenthalt von 3 Nächten im Dezember 2023
Antwort von General Manager am 16. Apr. 2024
Dear Gretchen,Thank you for choosing SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village and for sharing your delightful five-star review. Our team works hard to ensure our guests have all they need for a perfect stay, so they will be delighted to know you were impressed with our clean accommodations, delicious breakfast, and kind service. We look forward to welcoming you back on future trips to Orlando.

10/10 – Hervorragend

Cathlyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Yelenni

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
El hotel muy limpio, las habitaciones con buen espacio, pero el desayuno no tiene mucha variedad
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Yelenni,Thank you for choosing SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village and for sharing your valuable review. While we are sorry breakfast didn't quite meet your needs, we are happy you enjoyed your stay thanks to our clean, spacious accommodations. We look forward to welcoming you back and impressing you further.

4/10 – Schlecht

Michael

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024

6/10 – Okay

Laura Guadalupe

No hacen la cama todos los días, es terrible llegar cansado de los parques y ver la cama revuelta, nunca regresará a este hotel
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 16. Apr. 2024
Querida Laura,Gracias por compartir sus comentarios. Estamos comprometidos a brindar alojamiento cómodo y acogedor, y es decepcionante saber que no logramos alcanzar esta marca durante su estadía. Sus comentarios son apreciados ya que nos ayudan a mejorar la experiencia de nuestros huéspedes. Esperamos tener la oportunidad de darle la bienvenida nuevamente y superar sus expectativas en el futuro.

8/10 – Gut

Rafael

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great choice to get out and have fun!
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 16. Apr. 2024
Dear Rafael,It was a pleasure to have you as our guest, and we are delighted you enjoyed your stay. Thank you for sharing your kind review. We look forward to welcoming you back to SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village on future trips to Orlando.

6/10 – Okay

Leah

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Rooms are small
Aufenthalt von 1 Nacht im April 2024
Antwort von General Manager am 10. Apr. 2024
Dear Leah,Thank you for being our valued guest. While we hope you had a comfortable night's sleep, we're sorry your room wasn't as spacious as you had expected. Please know you can always review descriptions and photos of our accommodations online. Your feedback is appreciated, and we hope to see you again.

8/10 – Gut

Brittany, Punta Gorda

Gut: Sauberkeit und Personal & Service
Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

Tyeisha

Aufenthalt von 3 Nächten im März 2024

10/10 – Hervorragend

Ellynore

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything is perfect
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Dear Ellynore,Thank you for reviewing your stay at SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. We are delighted to hear that you had a wonderful time. Our goal is to provide a flawless experience and your feedback lets us know we are on the right track. We hope you will come to stay with us again in the future.

6/10 – Okay

Ramona

Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Celynda

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
I paid for a balcony room and upon arrival, they were sold out, so we were given a pool view room. They also refused to refund the extra I paid for a balcony room. The housekeeper didn’t clean well at all but she did give us new towels and wash cloths every day. The area was convenient. Be aware there is a timeshare personnel that legit stalks you upon arrival and your entire stay, even wanting me to spend less time with my family who live here or to not go to a Disney park, just to go see properties with her. She was also rude to the concierge whom was helping me with shuttle info and giving my kids stickers/candy - she legit forced us over to her and dismissed the concierge. The shuttle system isn’t that good and the drivers can be very rude.
Aufenthalt von 5 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Dear Celynda,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with exceptional service, and we offer our sincere apologies if you received anything short of that. Your comments will be promptly addressed with our team to ensure our high standards of guest hospitality are being met. Also, we're very sorry if we weren't able to put you into the type of room you originally reserved. Unfortunately, when booking through a third party, room reservations are subject to availability upon arrival. We hope you understand and know that we appreciate your feedback. It was our pleasure hosting you, and we hope you'll consider giving us a chance to change your perceptions in the future.

8/10 – Gut

Kara

Gut: Personal & Service und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit
Aufenthalt von 4 Nächten im Januar 2024

10/10 – Hervorragend

Veronica Leticia

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great budget friendly hotel. The breakfast was good and had many options. The $10 destination fee could be used as store credit so we got some snacks. Close to Disney and the outlet mall. It was clean and felt very safe. Great option for families.
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 8. Apr. 2024
Dear Veronica,Thank you for taking a moment to share your experience at SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be just what you needed. Receiving recognition for our delicious breakfast offerings, fantastic location, and family-friendly atmosphere is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!

8/10 – Gut

Hector

Aufenthalt von 4 Nächten im März 2024

6/10 – Okay

Yadira

Aufenthalt von 2 Nächten im März 2024

10/10 – Hervorragend

Janice

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lobby smells good
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 29. März 2024
Dear Janice,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed the pleasant aroma in our lobby. Providing a welcoming ambiance is a top priority for us. We look forward to welcoming you back to SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village for another enjoyable experience.

2/10 – Ungenügend

shilp

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
I would not visit this property rcer again! I had 2 double beds hoping family of 4 with 2 kids10 and under. The beds are too small and even 2 kids on 1 bed cant sleep! The sofa bed is horrible. No One can sleep because its of auper poor quaility. I didnt get $10 as well ( which eveyrone got). Oh yes, check your final checkout bill carefully as i was charged for 5 nites parking for a 4 nite stay! Breakast is just medicore!
Aufenthalt von 4 Nächten im März 2024
Antwort von General Manager am 26. März 2024
Dear Shilp,We're saddened to learn you did not enjoy your stay. Please accept our apologies for any issues with the beds. They are the usual queen-size, but can feel crowded for those used to extended queen or king-sized beds. In addition, we apologize for any confusion about the final bill. We encourage you to reach out to us offline for additional assistance with this, and we hope to see you again should you be back in the area.

6/10 – Okay

Carmen Guadalupe

Mit der Familie gereist
Verbesserungswürdig: Zustand der Unterkunft
Las instalaciones son muy viejas, la alfombra sucia y muy poca luz en la habitación
Aufenthalt von 3 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Dear Carmen,We appreciate your feedback, and we're happy to see aspects of your stay were pleasant. However, we apologize for any concerns about cleanliness and lighting. Your comments will be shared with our team for improvement. The next time you're in the area, please come see us again.

8/10 – Gut

Salam

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Outdated
Aufenthalt von 7 Nächten im März 2024
Antwort von General Manager am 22. März 2024
Dear Salam,We appreciate you taking the time to share your thoughts with us. It is disappointing to read that we were unable to meet all of your expectations. Please consider giving us another chance to host you the next time you're in the area so that we can offer you a stay that is more representative of our true value.

10/10 – Hervorragend

Samantha

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was very nice and safe. The service was very friendly and I enjoy the cleanliness.
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 14. März 2024
Dear Samantha,Thank you for visiting SpringHill Suites by Marriott Orlando Lake Buena Vista in Marriott Village. We are pleased you enjoyed our hotel's secure premises, clean accommodations, and friendly service. Thank you for taking a moment to let us know about your experience. We cannot wait to see you again soon!