Terrasse/Patio

Bewertungen von Ramada Plaza Resort & Suites by Wyndham Orlando Intl Drive

3 out of 5

Bewertungen

7,0

Gut

766 von insgesamt 2438 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
541 von insgesamt 2438 Gästebewertungen haben eine Bewertung von 8 - Gut" "
455 von insgesamt 2438 Gästebewertungen haben eine Bewertung von 6 - Okay" "
302 von insgesamt 2438 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
374 von insgesamt 2438 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,2/10

Sauberkeit

7,6/10

Personal & Service

6,8/10

Ausstattung

7,0/10

Zustand der Unterkunft

7,2/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Frank

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
Breakfast needs to be improved. There used to be a extra breakfast room for the Club Rooms. Not many choices, most of mediocre quality.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 12. Apr. 2024
Dear Frank,It was a pleasure welcoming you back to Ramada Plaza Resort and Suites International Drive Orlando, and we appreciate you sharing your valuable feedback. While we hope you had an enjoyable stay overall, we're sorry you weren't quite as impressed with breakfast during this stay. We will review your concerns with our food services team and look forward to impressing you further on future visits.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

susann

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Wir waren kurz nach der Eröffnung des zweiten Towers schon einmal hier und haben Aufgrund der guten Erfahrungen wieder hier gebucht. Es lohnt sich, die bessere Kategorie (Club Level) zu wählen, um auch die Dachterrasse nutzen zu dürfen. Alles war sauber und das gesamte Personal war wieder sehr freundlich. Das Frühstück ist allerdings sehr einfach. Ein paar aufgeschnittene Früchte neben dem Joghurt würden sich gut machen! Es wäre für die Umwelt besser, wenn alle Hotels in Amerika endlich das Plastikeinweggeschirr im Hotel weglassen würden.
Aufenthalt von 2 Nächten im Juni 2023
Antwort von General Manager am 9. Juni 2023
Dear Susann,We're proud to include you among our returning guests. It's great to know that our clean rooms and relaxing terrace helped make your visit memorable. Thank you for your feedback about breakfast. We'll keep your comments in mind, and we look forward to hosting you again at Ramada Plaza Resort and Suites International Drive Orlando!Best,Guest Services Assistant General Manager

8/10 – Gut

Verifizierter Reisender

Mit einer Gruppe gereist
Gut: Personal & Service
Lage und Ausblick sind toll. Hotel ist gepflegt, hier und da könnte noch mehr Schliff rein. Sauberkeit ist ok, Frühstück sehr minimalistisch und viel Kunststoffe und Plastik.
Aufenthalt von 1 Nacht im Januar 2020
Antwort von Ramada am 31. Jan. 2020
Thanks for staying with us. We appreciate your feedback.

4/10 – Schlecht

Verifizierter Reisender

Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
shabby room, lack of cleanliness, Plastic disposable tableware???!!!
Aufenthalt von 3 Nächten im Oktober 2019
Antwort von Ramada am 3. Nov. 2019
Thanks for staying with us. We appreciate your feedback.

6/10 – Okay

Verifizierter Reisender

Mit der Familie gereist
Gut: Personal & Service
Das Personal war sehr freundlich, die Zimmer eher durchschnittlich, das Frühstück...naja...für ein paar Tage geht es schon aber einen ganzen Urlaub würden wir dort nicht verbringen wollen
Aufenthalt von 1 Nacht im Juli 2019
Antwort von ramada am 21. Juli 2019
I can assure that we take our reviews very seriously and have been working on all the guest complaints and concerns to assure that we will not have repeated issues and guarantee that the guest experience will be to the best that we can offer.Thanks for staying with us. We appreciate your feedback.We will address this directly

2/10 – Ungenügend

lorenzo, playa del carmen

Mit der Familie gereist
Gut: Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
3 dias y no limpiaron la habitación un solo día no hay servicio para nada muy sucias las áreas en general desayuno muy malo y n general deben mejorar mucho en atención. Y en todo limpieza y servicio gracias
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 26. Mai 2024
Estimado Lorenzo,Lamentamos saber que su visita no estuvo a la altura de sus expectativas. Si bien nuestro equipo de limpieza limpia cada habitación cada tres días, queremos que nuestros huéspedes tengan habitaciones limpias y cómodas, y nos disculpamos por no haber logrado este estándar para usted. Le agradecemos sus comentarios, que nos ayudan a crecer como destino. Buen viaje y esperamos que haya disfrutado su estadía en Orlando.Atentamente,Subgerente General de Servicios al Huésped

10/10 – Hervorragend

riya

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Amazing stay and service
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 25. Mai 2024
Dear Riya,Thank you for your review of Ramada Plaza Resort and Suites International Drive Orlando. We're thrilled to hear you had an amazing stay and experienced exceptional service from our team! That's exactly what we strive for. We look forward to welcoming you back again soon.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Julio

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
La habitacion que recibimos tiene una vista maravillosa. Nos encanto la propiedad. Volveremos!!!
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 23. Mai 2024
Estimado julio,¡Gracias por tu reseña de cinco estrellas! Estamos encantados de que haya disfrutado de la impresionante vista desde su habitación y haya tenido una estadía excepcional. Fue un placer que se uniera a nosotros y esperamos darle la bienvenida nuevamente al Ramada Plaza Resort and Suites International Drive Orlando para otra estadía fantástica.Mejor,Subgerente General de Servicios al Huésped

6/10 – Okay

Katisa

Aufenthalt von 5 Nächten im April 2024

10/10 – Hervorragend

Diego

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The Ramada hotel is always a nice property to stay . Good rooms and dedicated services . There are some fun store and food options in the area and it’s relatively close to the Universal parks if you like that . Breakfast was included in the hotel which already made this a bonus for me .
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 23. Mai 2024
Dear Diego,Thank you for taking a moment to leave your fantastic review! We are delighted that our comfortable rooms, friendly service, and perfect location near some of Orlando's greatest attractions all helped make your stay one to remember. It's fantastic that you were able to enjoy our delicious Continental Breakfast as well. It was a pleasure having you here, and we look forward to welcoming you back to Ramada Plaza Resort and Suites International Drive Orlando for another terrific experience in the future.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Dulce

Gut: Sauberkeit und Zustand der Unterkunft
I love the ladies in front desk they are so wonderful helping people .
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 22. Mai 2024
Dear Dulce,Thank you so much for the high rating. We're so happy to know that our amazing team members were the highlight of your visit and that you had a great time with us overall. Please come back and join us again soon. Best,Guest Services Assistant General Manager

8/10 – Gut

Suzanna

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 6 Nächten im Mai 2024

8/10 – Gut

Farid

Mit der Familie gereist
Gut: Ausstattung und Zustand der Unterkunft
I would like a better breakfast
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 21. Mai 2024
Dear Farid,Thank you for taking the time to share your thoughts with our team. Your feedback about our Continental Breakfast is important to us and we will be sure to share it with our team members. We look forward to welcoming you back for an even better stay. Best,Guest Services Assistant General Manager

8/10 – Gut

Tiffany

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The view of the big lake was Beautiful. The breakfast options needs work.
Aufenthalt von 5 Nächten im Mai 2024
Antwort von General Manager am 17. Mai 2024
Dear Tiffany,Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando. We're delighted you enjoyed our spectacular view during your stay. However, we're concerned to hear that our Continental Breakfast options did not meet your expectations. Your feedback is valuable to us, and we'll be sure to address this to enhance your future visits. Best,Guest Services Assistant General Manager

6/10 – Okay

Vipin

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Not as per the expected. Property was not clean and staff were not friendly.
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 15. Mai 2024
Dear Vipin,While we thank you for being our guest and sharing your feedback, we are sorry you had a disappointing visit. We assure you that cleanliness and great hospitality are among our highest priorities. Rest assured, your comments will be shared with the team to ensure we are meeting our high standards going forward. It was a pleasure having you here, and we hope to have the opportunity to change your perceptions in the future.Sincerely,Guest Services Assistant General Manager

6/10 – Okay

Asif

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Rooms are pathetic. Wifi not working. Everytime i have to put my sign in & password. Toilet door not opening properly, mini fridge was not working, they gave me 2 room keys & one of them was not working.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Asif,Thank you for your feedback. Our team is committed to positive change, so we will reflect upon your concerns and work together to address them. We will also ensure that we're always putting our best foot forward and presenting our property, accommodations, and all we offer in the best light. It is our hope to welcome you back someday for an experience that is nothing short of seamless.Sincerely,Guest Services Assistant General Manager

4/10 – Schlecht

FRANCISCO JAVIER

Gut: Sauberkeit
Verbesserungswürdig: Zustand der Unterkunft
Beds are old and bad problems to open the door Bathtub need to unplug
Aufenthalt von 1 Nacht im Mai 2024
Antwort von General Manager am 15. Mai 2024
Dear Francisco,Thank you for taking the time to share your thoughts with us. We are disheartened that we were unable to meet all of your expectations. Your feedback will be shared with our team for improvement purposes. What you have described is not typical of a stay with us, and we will be sure that this does not occur again. We hope you will consider giving us another chance to change your perceptions in the future.Sincerely,Guest Services Assistant General Manager

10/10 – Hervorragend

Julio

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The service was great they were all eager to help, ready to say hi and make you feel like a special guest. The room was big and comfortable, it had everything that we needed. The location was perfect, really close to Universal Studios
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Julio,Thank you for the fantastic review of Ramada Plaza Resort and Suites International Drive Orlando! We are thrilled to hear that our team's service exceeded expectations. It is also wonderful that you found the room spacious, comfortable, and well-equipped and that the location near Universal Studios was perfect for your trip. We look forward to welcoming you back soon.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Juan

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Best hotel in Orlando
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Juan,What a great review! With so many options to choose from in Orlando, we're honored to be your go-to destination! From all of us at Ramada Plaza Resort and Suites International Drive Orlando, thank you for taking the time to share your thoughts, and we hope to have the opportunity to welcome you back soon.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Jose

Mit einer Gruppe gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everything perfect the pool the location is good
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Jose,Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando. We're thrilled you enjoyed our pool and appreciated our convenient location. Our team is delighted to know you had a great stay, and we look forward to welcoming you back for another fantastic visit.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Paulo, nicoya

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Soo good but breakfast is bad
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 14. Mai 2024
Dear Paulo,Thank you for staying with us at Ramada Plaza Resort and Suites International Drive Orlando. Although we're glad you had a fantastic stay, we apologize for any disappointment you felt regarding our Continental Breakfast offerings. Rest assured, we will share your concerns with our team to ensure any opportunity to make improvements is seized. We're grateful for your generous review, and we hope to welcome you back soon for a truly exceptional experience.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Jacksony Petit

Gut: Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

6/10 – Okay

Stevenson

Mit dem Partner gereist, Mit einer Gruppe gereist
Verbesserungswürdig: Zustand der Unterkunft
Wasn’t that clean
Aufenthalt von 3 Nächten im Mai 2024
Antwort von General Manager am 10. Mai 2024
Dear Stevenson,Thank you for your feedback. We're concerned to hear that the cleanliness did not meet your expectations. Rest assured, our team is addressing this concern to ensure our standards are upheld. We value your comments and hope to welcome you back for a more satisfactory experience in the future.Sincerely,Guest Services Assistant General Manager

6/10 – Okay

Emerly

Aufenthalt von 4 Nächten im April 2024

4/10 – Schlecht

Gabriela

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
Pésimo hotel. El personal de recepción poco amable a excepto de una Sra. Bertha que fue la única cordial y atenta. Limpieza cada 3 días es pésimo, habría que pedirle que nos saquen la basura y nos provean de útiles de limpieza. El desayuno sin variedad, básico y pésimo para ser un hotel de una cadena internacional de nombre. Y acceder a los espacios con las tarjetas electrónicas era frustrante, siempre se des configuraban y el acceso a internet pésimo. En general mal servicio del hotel. No volveré JAMÁS…
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Querida Gabriela,Nos alegra saber que Bertha fue una presencia acogedora durante su visita, aunque es lamentable que nuestras políticas no fueran las de su preferencia. Tenga la seguridad de que tendremos en cuenta sus comentarios a medida que mejoremos y esperamos que considere visitarnos nuevamente en el futuro.Atentamente,Subgerente General de Servicios al Huésped

10/10 – Hervorragend

Miss

Gut: Ausstattung und Zustand der Unterkunft
They could have done better with cleaning but other than that great stay!
Aufenthalt von 1 Nacht im März 2024
Antwort von General Manager am 8. Mai 2024
Dear Miss,Thank you for leaving us a review. We are honored to have earned a perfect rating for your time with us. While we are delighted that you had a great stay, your input is just as valuable to us. We will be sure to share it with our team to ensure we do not fall short. It was a pleasure having you as a guest, and we look forward to welcoming you back for another great experience.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Edward

Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
A nice comfortable place with great views of the local area. Staff is friendly and make guest feel comfortable. Pool and complementary breakfast are just icing on the cake.
Aufenthalt von 4 Nächten im Mai 2024
Antwort von General Manager am 8. Mai 2024
Dear Edward,Thank you for taking the time to provide your review of Ramada Plaza Resort and Suites International Drive Orlando. We are thrilled you found our hotel comfortable and relaxing, with stunning local views! It means a lot that our friendly staff made you feel right at home. Our great Continental Breakfast and refreshing pool help provide the experience we strive for. We look forward to your next stay with us.Best,Guest Services Assistant General Manager

8/10 – Gut

Wendy

Gut: Zustand der Unterkunft
👌
Aufenthalt von 5 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Wendy,Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando and for sharing your kind review. We are happy you enjoyed your stay and look forward to welcoming you back on future trips to the Orlando area.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Cesar L

Mit dem Partner gereist
Gut: Sauberkeit und Ausstattung
Buen servicio instalaciones muy limpias las habitaciones muy confortables lo volveria a repetir me encanto y a mi esposa tambien
Aufenthalt von 2 Nächten im Mai 2024
Antwort von General Manager am 7. Mai 2024
Estimado César,Gracias por tomarse el tiempo para brindar su reseña sobre Ramada Plaza Resort and Suites International Drive Orlando. Estamos encantados de saber que usted y su esposa tuvieron una experiencia tan positiva con nuestro servicio, limpieza y cómodas habitaciones. ¡Su recomendación significa mucho para nosotros y esperamos su próxima estadía con nosotros pronto!Mejor,Subgerente General de Servicios al Huésped

2/10 – Ungenügend

Isabella, Doral

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024

2/10 – Ungenügend

David

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
No house keeping until last day there Dirty Pool closes at 8pm Staff weee rude Hardly no English with the staff
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear David,Thank you for taking the time to share your honest thoughts. We sincerely regret to learn that your experience fell short of expectations. Your feedback will be shared with the respective teams to ensure our high standards of hospitality and cleanliness are being met. It was a pleasure having you here, and we hope you will give us another chance in the future to change your lasting impression and deliver a seamless stay worthy of a perfect rating.Sincerely,Guest Services Assistant General Manager

10/10 – Hervorragend

Tiffany

Gut: Sauberkeit und Zustand der Unterkunft
Feeling safe and secure . Your room key is the only way to get in the lobby and on the elevator to your room . I had the Lakeview which was amazing. However my card was charged several times and I'm still waiting for my second refund. The breakfast options needs to be upgraded . NO BACON !!!! I WAS DISAPPOINTED THERE WAS NO BACON.
Aufenthalt von 17 Nächten im April 2024
Antwort von General Manager am 7. Mai 2024
Dear Tiffany,Thank you for choosing Ramada Plaza by Wyndham Orlando Resort & Suites Intl Drive! We're glad our safe accommodations and beautiful views added to your experience, and we appreciate your suggestion about breakfast. However, we apologize for any confusion with the duplicate charges, and we encourage you to reach out to us offline if this is not quickly resolved. If you're in the area again, please come back to see us.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Vanessa

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Great customer service
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 4. Mai 2024
Dear Vanessa,Thank you for your glowing review of Ramada Plaza Resort and Suites International Drive Orlando. We're delighted to hear you appreciated our top-notch service. Come back and see us anytime!Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Andral

Aufenthalt von 2 Nächten im April 2024

2/10 – Ungenügend

SIVA NAGA RAJU

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024

6/10 – Okay

Abul

Mit dem Partner gereist
Verbesserungswürdig: Zustand der Unterkunft
There was no Wi-Fi connection in the room for entire time of my stay
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 4. Mai 2024
Dear Abul,Thank you for sharing your experience. We're sorry to hear about the Wi-Fi issue during your stay and understand how important connectivity is. We are addressing this to prevent similar situations in the future. We hope to have the opportunity to provide you with a more seamless experience on your next visit.Sincerely,Guest Services Assistant General Manager

8/10 – Gut

JIN DE

Mit der Familie gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
The pool and spy is very clean, I love it. The breakfast is good, but they don't have meat, such as ham or sausage.
Aufenthalt von 7 Nächten im April 2024
Antwort von General Manager am 29. Apr. 2024
Dear Jin,We always enjoy hearing from our guests. It's great to know that our clean pool area impressed you, and we appreciate your suggestion about breakfast. If you're in the area again, please come back to see us.Best,Guest Services Assistant General Manager

10/10 – Hervorragend

Jose Ramiro Arriaga

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
Se me cortó el chat
Aufenthalt von 4 Nächten im April 2024

10/10 – Hervorragend

Heriberto

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Lugar muy bueno. Muy limpio
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Heriberto,Thank you for staying with us and for your feedback! We're glad you had a five-star experience with us at Ramada Plaza Resort and Suites International Drive Orlando. We hope to welcome you back soon for another great stay.Best,Guest Services Assistant General Manager

2/10 – Ungenügend

Vann, Dunnelon

Mit dem Partner gereist
It was old and outdated. Also the staff wasn’t the friendliest and for breakfast, they had hardly anything to eat. For water, they put out an employee type tug. Which was empty. I informed this to the staff, they responded with, go to the front desk because we can’t help here in the breakfast area
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 26. Apr. 2024
Dear Vann,Thank you for taking the time to leave a review. We are disappointed to hear your stay did not meet your expectations and would like to take this opportunity to apologize for any inconvenience or lapse in service. Rest assured, we'll use your feedback to help us improve the comfort and service of future guests, and we appreciate you sharing your feedback with us. We hope to welcome you back and go above and beyond for you in the future.Sincerely,Guest Services Assistant General Manager

10/10 – Hervorragend

Martha

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Excelente y confiable. Excelentes desuyuno .buenas las habitaciones
Aufenthalt von 2 Nächten im März 2024
Antwort von General Manager am 25. Apr. 2024
Querida Martha,¡Gracias por tu revisión positiva! Nos alegra que haya disfrutado de nuestro desayuno y haya encontrado nuestras habitaciones de su agrado. ¡Apreciamos su reconocimiento de nuestra confiabilidad y esperamos su próxima visita al Ramada Plaza Resort and Suites International Drive Orlando!Mejor,Subgerente General de Servicios al Huésped

10/10 – Hervorragend

henry

Aufenthalt von 3 Nächten im April 2024

8/10 – Gut

Kendra

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit und Zustand der Unterkunft
The beds were very comfortable, the front desk and guest services were very helpful . They offered exceptional customer service.
Aufenthalt von 2 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Kendra,Thank you for taking a moment to leave a review. It is an honor to learn that you enjoyed your stay, particularly highlighting our beds and service. We understand how important these standards are! Thank you for choosing Ramada Plaza Resort and Suites International Drive Orlando to host your stay, and we look forward to your return.Best,Guest Services Assistant General Manager

6/10 – Okay

Robert

stayed for a week and they only come to room once and since my door was not closed all the way they never went in. Was contacted later saying they would be there the next day and did not show
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 25. Apr. 2024
Dear Robert,We are sorry to hear that you didn't have a good experience with us overall. Please accept our apologies for any disappointment in our housekeeping service during your visit. Your feedback is gratefully received and will be discussed internally so that improvements can be made for the future. Thank you, and we hope you will consider giving us another chance soon. Sincerely,Guest Services Assistant General Manager

6/10 – Okay

Dave

Aufenthalt von 5 Nächten im April 2024

8/10 – Gut

AIBI MARISSA

Gut: Sauberkeit und Zustand der Unterkunft
Breakfast isn’t what the picture shows
Aufenthalt von 6 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Aibi,Thank you for being our guest and sharing your feedback. While we hope you had a wonderful stay overall, we are sorry you were disappointed with the morning offerings. Please know that our website shows that we offer a complimentary Continental Breakfast. We want to ensure our guests have something quick and easy to grab before heading out on their busy day, and we apologize if this didn't meet your expectations. We look forward to welcoming you back on future trips to the Orlando area.Best,Guest Services Assistant General Manager

2/10 – Ungenügend

Mohammad

Mit der Familie und kleinen Kindern gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
3 days no housekeeping, Reception wasn't helpful. Pool wasn't working and no access to Exercise room.
Aufenthalt von 4 Nächten im April 2024
Antwort von General Manager am 22. Apr. 2024
Dear Mohammad,Thank you for your review. We sincerely regret to learn of your disappointment with your experience. Please know that housekeeping is only performed every three days, and we apologize if this was not communicated to you. Your feedback will be shared with our internal team for further consideration and to seize any opportunity to improve. It was a pleasure having you here, and we hope you will give us another chance in the future to deliver a seamless stay worthy of a perfect rating.Sincerely,Guest Services Assistant General Manager

4/10 – Schlecht

fred

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit
I was placed in a room that was not clean and was not what i paid for. Then i was moved to a supposedly suite that was a little better, however the tub drain was clogged and the sink was clogged. The room had a sink, a fridge and burner the burner is just for sppearance i think which i dont understand why, what is the purpose of having two burners when you can't use it, there were no pots, dishes, utensils, an empty kichen wanna be. No housekeeping service, i guess i wasn' n paying enough i expected were no pots or
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear Fred,We're sorry to hear that you didn't have a good time with us overall. Your feedback regarding the accommodations and amenities you received will be discussed internally, as our team is always looking to improve. Thank you, and we hope you'll join us again soon for a more exceptional stay!Sincerely,Guest Services Assistant General Manager

10/10 – Hervorragend

Milagrosa

Mit dem Partner gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
One of the best in International Drive all clean, bathroom good supply, carpet clean, microwave, fridge and tv the best view in International drive.
Aufenthalt von 3 Nächten im April 2024
Antwort von General Manager am 17. Apr. 2024
Dear Milagrosa,Thank you for choosing to stay with us at Ramada Plaza Resort and Suites International Drive Orlando. We are happy to hear you thoroughly enjoyed our location as well as our clean and comfortable accommodations. Your feedback is appreciated, and we hope to welcome you back very soon.Best,Guest Services Assistant General Manager

4/10 – Schlecht

Erin

Aufenthalt von 3 Nächten im April 2024