Innenhof
Verfügbarkeit prüfen

Bewertungen von Grand Hotel Kissimmee at Celebration

2.5 out of 5
Grand Hotel Kissimmee at Celebration
3104 Parkway Boulevard, Kissimmee, FL

Bewertungen

7,4

Gut

323 von insgesamt 882 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
234 von insgesamt 882 Gästebewertungen haben eine Bewertung von 8 - Gut" "
135 von insgesamt 882 Gästebewertungen haben eine Bewertung von 6 - Okay" "
83 von insgesamt 882 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
107 von insgesamt 882 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,8/10

Sauberkeit

8,0/10

Personal & Service

7,6/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,4/10

Umweltfreundlichkeit

Bewertungen

4/10 – Schlecht

Robert

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit
Verbesserungswürdig: Personal & Service
Für eine Übernachtung ganz ok. Frühstück bietet nicht viel. Kostet mit dem Parkplatz zusätzlich 16$. Shuttle ging leider nicht ins Disney Magic Kingdom.
Aufenthalt von 2 Nächten im Juli 2023
Antwort von NOEL am 30. Juli 2023
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know. We look forward to your next visit. Sincerely,The Hotel Management

10/10 – Hervorragend

Ali

Aufenthalt von 3 Nächten im Juli 2023
Antwort von NOEL am 1. Sept. 2023
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Angel

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Ecelente trato
Aufenthalt von 1 Nacht im Mai 2024

8/10 – Gut

Vanessa, miami

Mit dem Partner gereist
Gut: Personal & Service und Zustand der Unterkunft
The staff at the property make the difference….
Aufenthalt von 2 Nächten im April 2024

8/10 – Gut

Nathaniel

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Thank You
Aufenthalt von 1 Nacht im Mai 2024
Antwort von NOEL am 22. Mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Hervorragend

Santos

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Mai 2024
Antwort von NOEL am 23. Mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

4/10 – Schlecht

Brian

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
They had dehumidifiers everyone as opposed to it being integrated to their central ac. It made the place seem tacky. There was a lot of stains around the lights. It was not just noticeable but very apparent. The bathroom was poorly lit, taking a bath/shower was not pleasant because of it. The main room only had 3 small lamps making the main room also very poorly lit. The TV had the worst channels available and the worst quality I have ever seen in a 3 star hotel. This place should be advertised as a dirty 2 star hotel.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von NOEL am 21. Mai 2024
Dear Guest, Thank you for taking the time to give us feedback on your stay experience. We are sorry to hear that we did not meet the requirements during your stay. We have taken this up strongly with the concerned team. We assure you that this was not a true reflection of our commitment to making guests smile. Sincerely,The Hotel Management

10/10 – Hervorragend

Joseph

Gut: Sauberkeit, Personal & Service und Ausstattung
coming into the property it was very hot and you can see maintenance have placed portable humidifier but the hallway was still warm. everything else was great there. i certainly will returned there, staff was very helpful
Aufenthalt von 2 Nächten im Mai 2024
Antwort von NOEL am 21. Mai 2024
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Awesome as usual
Aufenthalt von 2 Nächten im Mai 2024
Antwort von NOEL am 20. Mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

10/10 – Hervorragend

karen

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von NOEL am 20. Mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

8/10 – Gut

jeannette

Mit der Familie gereist
Gut: Sauberkeit und Zustand der Unterkunft
Verbesserungswürdig: Personal & Service
Bueno
Aufenthalt von 2 Nächten im Mai 2024
Antwort von NOEL am 14. Mai 2024
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Affordable clean friendly staff
Aufenthalt von 2 Nächten im März 2024
Antwort von NOEL am 14. Mai 2024
Dear Guest, We are extremely pleased to have you write such a wonderful review for us. Thank you so much and we sincerely appreciate your time and effort. I have personally shared your kind words of appreciation with my colleagues who will feel more motivated. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Close to Disney. Clean
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 14. Mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Very close to Disney. Affordable
Aufenthalt von 1 Nacht im Mai 2024
Antwort von NOEL am 14. Mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Natália

Mit der Familie und kleinen Kindern gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Limpo
Aufenthalt von 1 Nacht im Mai 2024
Antwort von NOEL am 13. Mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Okay

Alexis

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
It’s ok for the price
Aufenthalt von 3 Nächten im Mai 2024
Antwort von NOEL am 13. Mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Hervorragend

Antonio

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Buena limpieza y buena atención al cliente. En las mañanas buen desayuno. Todo me gusto.
Aufenthalt von 6 Nächten im April 2024
Antwort von NOEL am 13. Mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

10/10 – Hervorragend

Kaitlyn

Aufenthalt von 4 Nächten im Februar 2024
Antwort von NOEL am 13. Mai 2024
Dear Guest, are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Oscar

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Wayyy better than expected! Three renovations definitely threw me as they look better than a holiday inn
Aufenthalt von 2 Nächten im Mai 2024
Antwort von NOEL am 6. Mai 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.SincerelyThe Hotel Management

6/10 – Okay

Joe

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
While certainly more affordable than many other options in the area, I probably wouldn’t come back. Our room was not very clean, with stains on the bed and carpet, as well as hair still in the bathtub. They charge an amenity fee per day, which I knew about before hand, but I don’t see how they can justify it. Sure they offer on site laundry, for $6 per load their “gym” has barely any equipment or weights, and no sanitizing cloths to wipe down equipment. Not sure I would recommend this hotel.
Aufenthalt von 7 Nächten im April 2024
Antwort von NOEL am 4. Mai 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

6/10 – Okay

joel, Henderson

Mit dem Partner gereist
Gut: Sauberkeit
Lights out and no hot water on day of departure with no explanation or compensation given. Also no maid service after 3rd night as promised. You had to fend for yourself on getting clean towels
Aufenthalt von 4 Nächten im April 2024
Antwort von NOEL am 2. Mai 2024
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management

10/10 – Hervorragend

Nikki

Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 21. Mai 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Okay

Natalie

Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 2. Mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

2/10 – Ungenügend

Brynna

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 30. Apr. 2024
Dear Guest,Thank you for taking part in our satisfaction survey.I see you scored us 1/5 and I was hoping you could tell me a little bit more about your experience and whether anything had led you to give us this rating?I look forward to hearing from you soon.Sincerely,The Hotel Management

4/10 – Schlecht

Arian

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von NOEL am 30. Apr. 2024
Dear Guest,Thank you for taking part in our satisfaction survey.I see you scored us 2/5 and I was hoping you could tell me a little bit more about your experience and whether anything had led you to give us this rating?I look forward to hearing from you soon.Sincerely,The Hotel Management

10/10 – Hervorragend

?

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 30. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

linda

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Great location
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 28. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

2/10 – Ungenügend

Julius Ivan

Aufenthalt von 2 Nächten im April 2024
Antwort von NOEL am 16. Mai 2024
Dear Guest,Thank you for taking part in our satisfaction survey.I see you scored us 1/5 and I was hoping you could tell me a little bit more about your experience and whether anything had led you to give us this rating?I look forward to hearing from you soon.Sincerely,The Hotel Management

2/10 – Ungenügend

Laurie-Anne

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Ce n’était vraiment pas propre et il avait des coquerelles sur le plancher… J’ai quitté l’hôtel avant d’y passer la nuit et j’ai demandé un remboursement.
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 28. Apr. 2024
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management

10/10 – Hervorragend

Obed

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 25. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

2/10 – Ungenügend

Alexander

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
They double charged my room when I got there to make more money claiming it was a refundable deposit.
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 24. Apr. 2024
Dear Guest,Thank you for staying with us. Please note that the deposit amount will be refunded back after 7 business days. We look forward to welcoming you again. SincerelyThe Hotel Management

8/10 – Gut

Shedar

Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 13. Mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

8/10 – Gut

Alize

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
It was a clean room, the pool wasn’t anything fancy but they had free breakfast and everyone was very kind & polite. I would stay again for a quick stay.
Antwort von NOEL am 19. Apr. 2024
Dear Guest, We are very thankful for your kind words and review of our hotel during your stay. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Okay

Justin

Mit dem Partner gereist
Gut: Ausstattung
Verbesserungswürdig: Zustand der Unterkunft
The hotel was well appointed, but you can tell the maintenance it receives is minimal and very cost conscious. drywall repairs are patched with spackling but the texturing is not matched or painted. The walls are white, so I guess they think that is adequate. The poorly installed shower curtain bars hanging on a thread. rust vents painted over rather than being replaced. Not sure what the $22.70 resort fee is for, since it isn't a resort and they don't offer anything a similar property has. They aren't using it for repairs! Expedia needs to factor in "resort fees" in upfront pricing for sorting purposes. The party doors are very loose fitting and jiggle loudly when the main doors are opened. The adjoining neighbor heard his party door jiggling from us entering our room and he thought we were shaking his party door in an attempt to get in his unit and he started swearing at us. They need a tighter fit/ seal.
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 17. Apr. 2024
Dear Guest, We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.Sincerely,The Hotel Management

10/10 – Hervorragend

Heather

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love it again!
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 15. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Okay

Alexis

Mit dem Partner gereist
Gut: Ausstattung und Zustand der Unterkunft
Verbesserungswürdig: Sauberkeit und Personal & Service
Hotel room was ok. We (my boyfriend and I) got there and checked in, the door was broken. We know it wasn’t the key because we tried it on another room and the door lit up, but our door was not lighting up at all. We notified the desk 3 different times about it and sat in the hallway of our room for about 30 minutes waiting for someone to help us. Finally someone showed up but did not speak english so was hard to communicate. Once we got into our room i noticed a certain spot on the carpet was wet, no clue what it was but quite disgusting stepping on an unknown liquid mushed into the carpet. There was gum stuck in the sink. There is no sleeping in. Both mornings woke up to neighbors slamming the door or kids YELLING and running down the hallway at 7 in the morning. Pool was infested with ants and other bugs. It was cheap and probably would stay again, but these were just our issues for our 2 night stay.
Aufenthalt von 2 Nächten im April 2024
Antwort von NOEL am 15. Apr. 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Eduardo

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 15. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Okay

Mahmood

Aufenthalt von 3 Nächten im April 2024
Antwort von NOEL am 15. Apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Hervorragend

Irish

Gut: Ausstattung
Clean comfortable great staff
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 13. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

6/10 – Okay

Matthew, Southampton

Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 2. Mai 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

6/10 – Okay

Joseph

Geschäftlich gereist
Gut: Personal & Service
Stayed here but ended up checking out a day earlier than expected. At first glance it looks like a newer place but it shows its age. Some rust around the room on various metallic objects. Dehumidifiers to correct the dampness. I get it, it’s Florida. However the shower pressure was terrible. On my second day I had a dinner lined up with several friends and I went to take a shower. Absolutely no hot water. I notified the front desk and they seemed apathetic. I ended up having to take a cold shower in order to get ready in time. I was turned off by that and ended up staying at a friend’s house for the remainder of my Florida trip. It’s sad when they charge you a “resort” fee and yet they can’t produce hot water for bathing. Money down the drain, no pun intended. I’ll definitely be looking at other options for my next stay, as I’m down there quite often.
Aufenthalt von 2 Nächten im April 2024
Antwort von NOEL am 10. Apr. 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

4/10 – Schlecht

Eleana

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Ausstattung
Upon arrival, I was under the impression that I paid everything through the Expedia app, and only needed to pay the $20/day resort fee upon checking into the property. Be advised that you will also be charged a $100 fee, that will be on ‘hold’ for any possible damages to the room, and will be returned to you after you checkout. Staff was nice, and room was clean! We didn’t take a vehicle, nor did we utilize the shuttle service the hotel offers but Uber was convenient and non-expensive to travel to/from the Disney Parks & Universal Studios! Growing up traveling, hotel breakfast was always one of my favorites, but this truly was NOT it. Stale eggs and stale sausage patties, although the waffles and toast were great. There’s no variety when it comes to what is served, but I guess it’s a plus to not having to pay daily for breakfast, as one would at other hotels. If you’re looking for a room to ‘just sleep,’ in while you spend the entirety of your day at a park, I would recommend this property to you! Other than that, invest in your hospitality stay.
Aufenthalt von 4 Nächten im April 2024
Antwort von NOEL am 10. Apr. 2024
Dear Guest, We sincerely apologize if we were unable to meet your expectations during your stay. Please be assured that we take your comments very seriously and have shared them with our team to investigate and resolve. We hope to welcome you again. Sincerely,The Hotel Management

8/10 – Gut

Rachel

Aufenthalt von 2 Nächten im April 2024
Antwort von NOEL am 10. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Amanda

Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 28. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

10/10 – Hervorragend

Shamecka

Aufenthalt von 4 Nächten im April 2024
Antwort von NOEL am 28. Apr. 2024
Dear Guest, We are very thankful to you for such a good score, and you found our hotel to your liking. We look forward to welcoming you again. Sincerely,The Hotel Management

8/10 – Gut

KEVIN

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Good. Some slight rust on fixtures.
Aufenthalt von 4 Nächten im März 2024
Antwort von NOEL am 6. Apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

10/10 – Hervorragend

Manager

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
EXCELLENT CUSTOMER SERVICE, CLEAN ROOMS
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 6. Apr. 2024
Dear Guest, Thank you for your review and for choosing our hotel. We are happy to hear that you enjoyed your stay with us, and we are looking forward to having you again in our hotel.Sincerely,The Hotel Management

8/10 – Gut

Shannon

Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 25. Apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

8/10 – Gut

Beverly, Calgary

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lots of restaurants near by.
Aufenthalt von 4 Nächten im März 2024
Antwort von NOEL am 6. Apr. 2024
Dear Guest, Thanks for staying with us. We appreciate your feedback & look forward to welcoming you again.Sincerely,The Hotel Management

6/10 – Okay

Juan, Charlotte

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Zustand der Unterkunft
It’s ok. Needs to replace the Carpet “hallway “ and rooms
Aufenthalt von 1 Nacht im April 2024
Antwort von NOEL am 4. Apr. 2024
Dear Guest, We are delighted to receive your kind words and that you found our hotel to your liking. Regarding your concerns, trust that we are continuously doing the needful to improve. We look forward to your next visit. Sincerely,The Hotel Management