Außenpool, geöffnet von 09:00 Uhr bis 21:00 Uhr, Sonnenschirme

Bewertungen von Garnet Inn & Suites, Orlando

2 out of 5
Garnet Inn & Suites, Orlando
8820 South Orange Blossom Trail, Orlando, Orlando, FL

Bewertungen

6,6
460 von insgesamt 1608 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
371 von insgesamt 1608 Gästebewertungen haben eine Bewertung von 8 - Gut" "
247 von insgesamt 1608 Gästebewertungen haben eine Bewertung von 6 - Okay" "
189 von insgesamt 1608 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
341 von insgesamt 1608 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

6,4/10

Sauberkeit

7,2/10

Personal & Service

6,4/10

Ausstattung

6,2/10

Zustand der Unterkunft

6,4/10

Umweltfreundlichkeit

Bewertungen

8/10 – Gut

Stefan

Geschäftlich gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Positiv: Das Zimmer war sauber, sowie der Rest der Anlage. Es war ruhig, das Bett war bequem, und ich konnte entspannt schlafen. Negativ: Der Geruch von Desinfektionsmittel dass zur Reinigung benutzt wurde, war etwas heftig, und hat in der Nase gebrannt. Das Frühstück war nicht was ich erwartete. Man sollte seine Waffeln selber machen, und die Anwendung des Teigspenders war nicht vorhanden. Der Rest der Auswahl war sehr dürftig und nicht einladend.
Antwort von management am 6. Feb. 2023
Dear guest,We apprecaite your feedback. We will keep into consideration your concern with the breakfast. Thank you for staying with us.

2/10 – Ungenügend

Irelix

Mit der Familie gereist
Gut: Personal & Service und Ausstattung
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
No me gusto . Laprimera habitación ,tenia las sabanas sucias. Luego nos cambiaron y olia muy feo. Y el segundo día vimos cucarachas en la habitación. No lo recomiendo
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Team Garnet am 28. Mai 2024
Querido huesped, lamentamos mucho escuchar sobre tu experiencia. Nos tomamos muy en serio el confort de nuestros huéspedes. Investigaremos inmediatamente estos problemas para asegurarnos de que no vuelvan a ocurrir. Agradecemos tus comentarios y esperamos tener la oportunidad de demostrarte una experiencia mejor en el futuro.

2/10 – Ungenügend

Maddie

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Left right after they showed us to our room, place smelled like cigarettes and was dirty!!! Blood stains were all over our sheets, staff was rude and never helped us to get a refund
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 28. Mai 2024
Dear guest, We're truly sorry to hear about your disappointing experience. Please accept our apologies, and we'll do everything we can to make it right.

2/10 – Ungenügend

Milagros

Mit dem Partner gereist
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place is horrible, it smells bad from the moment you walk in. The room smelled, the sheets had hair on it and a dead bug. There was an extension cord for the lamp with another plug which is a fire hazard as it liked like it was chewed on by a rat. The mattress itself was actually like just springs and it felt horrible to sleep on it and the mattress made noise when you moved on it. We lost our money as we had to leave and get a Hotel elsewhere. I give this place zero stars. I would not recommend it to anyone.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Team Garnet am 28. Mai 2024
We're deeply sorry for the terrible experience you had at our establishment. Your feedback is crucial for us to improve, and we'll address these issues immediately.

8/10 – Gut

Yesenia

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Check in took longer than expected, there was only one person working but she was amazing! Room was big loved that part of it! Room floor was dirty. The pool area looked very nice even tho I didn’t have time to go! I was given a second floor room which would have been nice if the balcony was bigger so that sitting out there was possible. Tv was too small the bath tub wasn’t too pleasant to look at. And the cleaning person came into the room when we were not there replaced our towels and only left 2. Other than that it was great. They also charged a fee because it was Orlando and it’s a popular destination according to the lady but doubt it I stayed at a hotel down the road from there and they didn’t charge me that fee.
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Team Garnet. am 27. Mai 2024
Dear guest, we appreciate that you have taken the time to leave us a review, we loved receiving your feedback, we will certainly work on your suggestions to improve. We hope to see you soon and offer you better service Thank you for choosing Garnet Inn and Suites

10/10 – Hervorragend

Lynda

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love Mirna, Valerie, Steven and other Spanish lady (forgot her name sorry) they go above and beyond. I feel like I am at my place of business here. Was great to be remembered as a previous guest as well 😀 10 stars
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Team Garnet. am 27. Mai 2024
Dear Lynda we appreciate you for taking the time to leave us a review, we are happy to know you had an excellent service during your stay

10/10 – Hervorragend

Lynda

Mit Haustieren gereist, Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Love Mirna Valerie and Steven along with the other Spanish lady forgot her name sorry...they go above and beyond their job duties. Was great to be recognized as a previous guest as well. Highly recommend the establishment 10 stars
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet. am 27. Mai 2024
Dear Lynda, we love to know you enjoyed your stay with us, and is great to have you as a guest! We appreciate your feedback and appreciate you for choosing garnet inn and suites.

2/10 – Ungenügend

Orlando

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
THIS PLACE HAS COCKROACHES ALL OVER THE ROOMS STAY AWAY THERES ROACHES
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 27. Mai 2024
We will be addressing your concerns with our managers

10/10 – Hervorragend

Jorge

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 28. Mai 2024
Dear guest ,Thanks for the top-notch rating! We appreciate your support and will keep up the great work. Looking forward to serving you again soon!

10/10 – Hervorragend

Rayner

Gut: Sauberkeit und Zustand der Unterkunft
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 27. Mai 2024
Thank you for staying with us and for your feedback

10/10 – Hervorragend

Genevieve, Houston

Gut: Personal & Service
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 26. Mai 2024
Dear guest thank you for choosing garnet inn and suites we hope to see you soon. Your feedback is valuable to us

8/10 – Gut

Natalie

Good
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 25. Mai 2024
Good morning,We grately appreciate you taking from your time and scoring us.

10/10 – Hervorragend

Calm

Awesome
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 26. Mai 2024
Thank you for staying with us and for your feedback

4/10 – Schlecht

Yulianela

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 26. Mai 2024
Thank you for staying with us. We are sorry your visit was not satisfactory

4/10 – Schlecht

reeree

Aufenthalt von 4 Nächten im Mai 2024
Antwort von Team Garnet. am 25. Mai 2024
Dear guest we appreciate your feedback, we are sorry we did not met your expectations.

6/10 – Okay

Mark

It was okay
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 24. Mai 2024
Dear guest we appreciate your feedback

4/10 – Schlecht

Sandra Liliana

Mit der Familie und kleinen Kindern gereist
Breakfast was included but it was so bad, cereal but no milk, no eggs, bread no butter, the breakfast was only waffles, bread, cereal and coffee. No more
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 23. Mai 2024
Dear guest, we are sorry to hear you had a bad experience with us.

10/10 – Hervorragend

ivan

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Perfect
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet. am 23. Mai 2024
Dear guest,We're thrilled to see your perfect rating! Thank you for choosing Garnet Inn and Suites, and we hope to welcome you back soon.

8/10 – Gut

angie

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Team Garnet am 22. Mai 2024
Thank you for staying with us

6/10 – Okay

Lawrence

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 21. Mai 2024
Dear guest we appreciate your feedback

10/10 – Hervorragend

Zaida

Mit der Familie gereist
It was very lovely stay all front desk staff were very friendly and helpful.Hotel and room super clean. We enjoyed breakfast Thank you. I recommend it
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Team Garnet. am 20. Mai 2024
We're genuinely touched by your glowing review! It's wonderful to hear that you had such a lovely stay with us and that our team made a positive impact on your experience. We take great pride in maintaining a clean and comfortable environment for our guests, and we're thrilled that you enjoyed our breakfast offerings. Thank you for recommending us! We can't wait to welcome you back for another fantastic stay.

2/10 – Ungenügend

Dailyn

Verbesserungswürdig: Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet. am 20. Mai 2024
We apologize that we fell short of meeting your expectations. Your feedback is valuable to us as we strive to improve our services. Thank you for choosing Garnet inn and suites.

6/10 – Okay

Dayana

Mit dem Partner gereist
Verbesserungswürdig: Personal & Service
Mal servicio y le hace falta mantenimiento, pésimo desayuno
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Equipo Garnet am 20. Mai 2024
Querido huesped,lamentamos no cumplir con tus expectativas. Valoramos tu opinión y trabajaremos para mejorar

8/10 – Gut

Michael

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
B
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 19. Mai 2024
Thank you for taking the time to rate us! We're glad you had a positive experience overall. We value your feedback and hope to exceed your expectations on your next visit.

10/10 – Hervorragend

Carlos, Cabo Rojo

Mit Haustieren gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Clean, pet friendly, good customer service!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 19. Mai 2024
Dear Carlos, thank you for your kind words! We're thrilled to hear that you enjoyed your experience with us. Providing a clean and pet-friendly environment, along with excellent customer service, is always our top priority. We appreciate your feedback and hope to welcome you back again soon!

8/10 – Gut

Paola

Gut: Personal & Service, Ausstattung und Zustand der Unterkunft
La atención al cliente fue buena, pero las sábanas del cuarto me dieron alergia en la piel.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 17. Mai 2024
Estimado huesped,Agradecemos sus comentarios.

2/10 – Ungenügend

Serena

Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 17. Mai 2024
Dear Serena, Thank you for taking the time to leave us feedback. We're genuinely sorry to see that your experience didn't meet expectations.However, upon reviewing our records, it appears that while there was a reservation under your name, there is no record of your stay with us. It seems that you may not have arrived as scheduled. It's possible that there was a misunderstanding or a change in plans. Please feel free to reach out to our team directly so we can better understand your situation. Thank you for considering us, and we hope to have the chance to welcome you in the future under more favorable circumstances.Warm regards

2/10 – Ungenügend

stephanie

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit, Ausstattung und Zustand der Unterkunft
This place was gross and nothing like the pics posted online. Its out dated and needs alot of fixing. I held my breath walking thru halls cuz it smelled awful. There were no towels because noone washed them. I didnt see any housekeepers. The hallway floor had spills that sat there all weekend, not cleaned up. I didn’t even wanna shower. The shower curtain was fabric and it was all stained. The last night I refused to sleep there so I stood out all night just not to go back. I only went back to turn in my key. I didn’t use the pool because I didn’t trust and I didn’t eat the free breakfast in the morning because I didn’t trust it. I was so Disappointed because the pictures online made it look so nice. It was supposed to be Mother’s Day for me. Just awful.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 14. Mai 2024
Thank you for staying with us although your visit was so unsatisfactory. We will be meeting with housekeeping manager and supervisor about your concerns.

4/10 – Schlecht

Ernesto D

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
No mal
Aufenthalt von 1 Nacht im Januar 2024
Antwort von Team Garnet am 14. Mai 2024
Thank you for staying with us and for your feedback

2/10 – Ungenügend

Amber

Mit der Familie gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The reason for my 1 star rating. I was told at check in they do not allow people who live in the Orange County to stay in the hotel but since I made the reservation online they would honor it. I was offended the check in person even saying to me “Not here for trouble” like how the nerve of someone who I had trouble understanding due to a language barrier tell me as a resident of the city I can’t patronize that business. Resorts are better. It was not listed on the website or check in reminder so. NEVER
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 13. Mai 2024
Dear guest we apologize for any situation you may have encounter during your stay.

10/10 – Hervorragend

Kirby A, Leavenworth

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Easy access. Good value. Standard b-fast. All enjoyable. 😁
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 13. Mai 2024
Thank you for staying with us and for your feedback, Kirby

10/10 – Hervorragend

Yomara

Mit der Familie und kleinen Kindern gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
I Love the personal, I like the treatment of the staff, they are very friendly, the rooms are spacious and comfortable. I highly recommend it
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 12. Mai 2024
We're delighted to hear that you enjoyed your stay with us! Providing exceptional service and comfortable accommodations is our top priority, and we're thrilled that you found our staff friendly and our rooms spacious and comfortable. Thank you for your recommendation—we look forward to welcoming you back in the future!

2/10 – Ungenügend

Dalton, Orlando

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 13. Mai 2024
We are sorry your visit was not up to your expectations

2/10 – Ungenügend

JENNIFER

Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 13. Mai 2024
We are sorry your visit was unsatisfactory

4/10 – Schlecht

Mark

Geschäftlich gereist
Verbesserungswürdig: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Shortage on wash clothes sheets not the cleanness bathroom doors need to painted, need to be cleaned up
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 10. Mai 2024
Dear guest, we sincerely apologize for the inconvenience caused. We strive to meet and exceed our guests' expectations, and we regret falling short in this instance. Your feedback is valuable to us, and we will address these issues promptly to ensure a more enjoyable experience for future guests. Thank you for bringing this to our attention.

6/10 – Okay

Marvin

Gut: Personal & Service
.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von team garnet am 9. Mai 2024
Dear guest,Thank you for taking from your time and scoring us.

8/10 – Gut

Leonid, Brooklyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Not bad place for this many
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 9. Mai 2024
Thank you for staying with us, Leonid and for your feedback

10/10 – Hervorragend

David

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Lovely check in lady . Originally from Venezuala, very helpful.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Manager am 8. Mai 2024
Dear David,We happy to see you had a great time with us! We hope to see you back soon! Thank you on behalf of the staff mention.

4/10 – Schlecht

Alyssa

Gut: Ausstattung
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The pool was great but staff was rude breakfast wasn’t good at all no napkins butter etc room was clean and ok
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Garnet am 8. Mai 2024
Dear Alyssa,We apologize for any situation encounter during your stay. We have address the situation to the Manager for further actions.

6/10 – Okay

Darrell

Geschäftlich gereist
Gut: Sauberkeit und Personal & Service
Internet connection is weak/slow and not available in parts of the room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 7. Mai 2024
Dear guest we apprecite your feedback. We will work in your comments to improve our service

2/10 – Ungenügend

Jamie

Mit einer Gruppe gereist
Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
We arrived at the location to find that it looked nothing like the pictures. It is extremely dated and not clean. When we went into the room there were yellow stains on the sheets and the comforter as well as the bathroom being gross conditioned. The room smelled like bleach and all of the furniture was in bad condition.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von team garnet am 7. Mai 2024
Dear Jaime,We are sorry we couldn't meet your expectations at this time. We continue to work hard to strive better next time.

10/10 – Hervorragend

Fartun

Gut: Personal & Service und Ausstattung
It was decent nothing too extreme reasonable prices the only thing that threw me off was the charge for transportation or whatever they call it would come book again!!!!
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet. am 7. Mai 2024
We really appreciate you taking the time to leave us a review. It means a lot to us. We’re here to serve you anytime.

10/10 – Hervorragend

Kenneth

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Everything was clean and neat except the sofa bad was really dirty.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 7. Mai 2024
Thank you for staying with us and for your feedback. It helps to know where we are failing and also where we are succeeding

8/10 – Gut

Edward

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Nice pool very clean hotel and room.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 7. Mai 2024
Thanks, Edward for staying with us and for your feedback

8/10 – Gut

Kenneth Engstrom

Gut: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 7. Mai 2024
Thank you for staying with us and for your feedback

10/10 – Hervorragend

SHEMA

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
I never have a problem with Garnett. It’s convenient and affordable. Staff is always accommodating.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Team Garnet am 6. Mai 2024
Thank you for staying with us and for your feedback, Shema

8/10 – Gut

Tara

Mit der Familie gereist
Gut: Ausstattung
Room was large and spacious, it was updated but still had some older features. I felt it had value for the fee payed. Good location with access to main routes for Disney, airport and exploring Orlando. Would stay again.
Aufenthalt von 5 Nächten im April 2024
Antwort von Team Garnet am 5. Mai 2024
Thank you, Tara for staying with us and for your feedback

10/10 – Hervorragend

Gilmarys

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Excelente servicio en todos los aspectos! Personal extremadamente atento y amable!!!!! Hasta hoy era nuestra estadía y decidimos quedarnos unos días más 😍 El laundry,muy limpio. Nos sentimos como en casa🙌
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Team Garnet am 5. Mai 2024
Thank you for staying with us and for your feedback, Mr Gilmarys

6/10 – Okay

Jessica

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Convenient being so close to airport at a great price. Stayed here multiple times. The last time they gave us a room that hadn't been fully cleaned. The bathroom was nasty and had dried pee on the toilet. As well as shampoo on the bathtub floor. The staff is very nice though. The oldest lady at night always is nice to have a talk with.
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Garnet am 4. Mai 2024
Thank you Jessica jfor staying with us and for your review. We will let the night lady, Naomi, know of your feedback

8/10 – Gut

Brianna

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
For the price this was a great place to stay.
Aufenthalt von 1 Nacht im April 2024
Antwort von Team Garnet am 2. Mai 2024
Thank you Brianna for staying with us and for your feedback