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Bewertungen von Best Western Orlando Gateway Hotel

2.5 out of 5
Best Western Orlando Gateway Hotel
7299 Universal Blvd, Orlando, FL

Bewertungen

7,8

Gut

1002 von insgesamt 2312 Gästebewertungen haben eine Bewertung von 10 - Hervorragend" "
548 von insgesamt 2312 Gästebewertungen haben eine Bewertung von 8 - Gut" "
312 von insgesamt 2312 Gästebewertungen haben eine Bewertung von 6 - Okay" "
204 von insgesamt 2312 Gästebewertungen haben eine Bewertung von 4 - Schlecht" "
246 von insgesamt 2312 Gästebewertungen haben eine Bewertung von 2 - Ungenügend" "

7,6/10

Sauberkeit

8,4/10

Personal & Service

7,8/10

Ausstattung

7,4/10

Zustand der Unterkunft

7,8/10

Umweltfreundlichkeit

Bewertungen

2/10 – Ungenügend

Michael

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
Antwort von Best Western am 17. März 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Stephanie

Gut: Sauberkeit und Personal & Service
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best Western am 17. Feb. 2024
Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Hayman

Aufenthalt von 3 Nächten im Dezember 2023
Antwort von Reservations am 11. Dez. 2023
Thank you for the positive feedback!We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.

8/10 – Gut

Katrin

Gut: Sauberkeit, Personal & Service, Zustand der Unterkunft und Komfort des Zimmers
Very friendly staff, convenient for visiting the parks, all in all a good place
Aufenthalt von 2 Nächten im Juli 2023
Antwort von Best Western am 31. Juli 2023
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 – Schlecht

Marina

Mit dem Partner gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit
Das Einzige was mir an der Unterlunft gefallen hat, war die Nähe zu den Universal Studios
Aufenthalt von 2 Nächten im April 2022
Antwort von Dave C. am 4. Mai 2022
Wir bedauern, dass Ihnen unser Hotel nicht mehr gefallen hat. Wir entschuldigen uns.

2/10 – Ungenügend

Myia, Miami

Verbesserungswürdig: Sauberkeit, Personal & Service und Zustand der Unterkunft
The hotel smelled of mildew and sewage. Tried checking out 10 mins after checking in and management would not provide a refund. Didnt have any remorse or understanding that the smells affected my niece asthmatic problems. I would NOT recommended this hotel. Im thankful for Expedia staff who assisted me in placing me in another hotel. I spoke with two different representatives and they were both AMAZING
Aufenthalt von 2 Nächten im Mai 2024

10/10 – Hervorragend

huo

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 26. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Edgar

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great location Comfortable beds and pillows
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best Western am 25. Mai 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Wylmar

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 26. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Maykelson

Aufenthalt von 4 Nächten im April 2024
Antwort von Best Western am 26. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Johnson

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 25. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Demetria

Gut: Sauberkeit, Personal & Service und Ausstattung
Easy check in, easy parking. Room needed a little work (paint on door not matching, closet door looked like it was missing one of the sliders), smelled musty, otherwise clean and comfortable bed.
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 24. Mai 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Fahd

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Goog
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best Western am 24. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Holanda

Gut: Sauberkeit und Personal & Service
Nice customer service/staff. Excellent location. Ice machine was not working
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 24. Mai 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 – Schlecht

Robert

Mit der Familie gereist
Gut: Personal & Service
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Multiple roaches in room and in bathroom toilet would only flush if you kept you hand down on the handle. Funny thing is I’ve stayed at this hotel multiple times over the years and they even upgraded the entire hotel. Was disappointed this time and will consider other venues in the future.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi Robert,Thank you for taking your time to provide us with feedback regarding your most recent stay with us. We regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.

6/10 – Okay

Rosette

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Place is clean and very comfortable, staff is friendly.
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi Rosette,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

2/10 – Ungenügend

Tyler

I paid for this reservation through Expedia prior to midnight had confirmation number was trying to help a friend who was stranded in Orlando after securing the room. I said an Uber to pick him up and take him to the hotel. He arrives shortly after midnight at which time the hotel refused the booking and stated that the room is no longer available. Nor was there another room available My friend ended up sleeping on the street I had informed the hotel prior to making this booking through Expedia and was told to follow this process Have to be returned
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi Tyler,We want you to know that the comments of our guests are taken seriously. A review of our concerns log does not indicate any abnormalities resembling what you have described. Please, feel free to contact a member of our management team should you desire to provide a clearer understanding so that we can improve.Thanks again and safe travels.Best Regards.

10/10 – Hervorragend

Jennifer

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Excelente
Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi Jennifer,Thank you for the positive feedback! We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 – Ungenügend

ANDERSON

Mit dem Partner gereist, Mit der Familie gereist
Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
The room was not clean at all. A lot of noises
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi AndThank you for taking your time to provide us with feedback regarding your most recent stay with us. We regret that your stay was less than stellar. We hope you brought the concerns to our attention, so we had an opportunity to fix the problem or offer a room move. It is always our pleasure to assist our guests when issues arise. We hope you will consider staying with us again during your next visit to Orlando. Best Regards.erson,

10/10 – Hervorragend

Luz

Gut: Ausstattung
Everything was clean
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi Luz,Thank you for the positive feedback and the 5 out of 5 review! We appreciate your support, and we look forward to hosting your next trip to the Orlando area. Best Regards.

8/10 – Gut

Claudia

Verbesserungswürdig: Zustand der Unterkunft
Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western am 17. Mai 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Jesus m

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Cayado
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Best Western am 17. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Ollie

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 17. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Andrea

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Everything was fantastic!
Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western am 12. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 – Schlecht

Santiago

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Muy viejas las instalaciones
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Best Western am 17. Mai 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Maquino, Brooklyn

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Perfect spot to be at
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 12. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 – Ungenügend

Troy

Verbesserungswürdig: Sauberkeit und Zustand der Unterkunft
Aufenthalt von 4 Nächten im Mai 2024
Antwort von Best Western am 11. Mai 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Roxanne

Mit dem Partner gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Liked my stay and very convenient
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 – Schlecht

Richard

Geschäftlich gereist
Verbesserungswürdig: Personal & Service
Al llegar espere más de 2 horas porque aceptaron una reserva que hizo mi epsoso para mi y querían que él estuviera presente
Aufenthalt von 3 Nächten im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Diana

Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Todo bien
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Daniel

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Gregorio

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

6/10 – Okay

Joshua

Gut: Personal & Service und Zustand der Unterkunft
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for your feedback. Please, accept our apologies for any short-comings you encountered during your stay with us.We hope to welcome you back during your next visit to Orlando.Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Lídia

Gut: Sauberkeit, Personal & Service und Zustand der Unterkunft
Staff was great, super friendly and helpful.
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Wesner

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
It was great
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Norberto

Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff is amazing.
Aufenthalt von 1 Nacht im Mai 2024
Antwort von Best Western am 10. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Norberto

Geschäftlich gereist, Mit einer Gruppe gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Carol, Rachael and Evelyn from front desk were amazing....very proffesional attentive.....Ill be back for sure
Aufenthalt von 2 Nächten im Mai 2024
Antwort von Best Western am 4. Mai 2024
Thanks for scoring us a perfect 5 for location and staff. We appreciate the compliments. We look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel Management Team

10/10 – Hervorragend

JAMES E.

Geschäftlich gereist
Gut: Ausstattung und Zustand der Unterkunft
John the Sunday manager was beyond helpful. I am so grateful for his support and help.
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 3. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Claudia

Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 24. Mai 2024
Thank you for the positive feedback!We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Claudia

Gut: Sauberkeit, Personal & Service und Ausstattung
Muy buena estadía para el precio
Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western am 3. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

2/10 – Ungenügend

Alfrede

Gut: Sauberkeit
Aufenthalt von 1 Nacht im Februar 2024
Antwort von Best Western am 3. Mai 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Deivy

Geschäftlich gereist
Gut: Sauberkeit, Ausstattung und Zustand der Unterkunft
Everting good service nice days
Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western am 3. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 – Schlecht

Don't Underestimate

Verbesserungswürdig: Sauberkeit und Personal & Service
Aufenthalt von 3 Nächten im April 2024
Antwort von Best Western am 3. Mai 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

10/10 – Hervorragend

Steven, Westbrook

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Great value hotel close to Universal.
Aufenthalt von 4 Nächten im April 2024
Antwort von Best Western am 3. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

4/10 – Schlecht

Helya

Aufenthalt von 2 Nächten im April 2024
Antwort von Best Western Orlando Gateway Hotel am 21. Mai 2024
Hi Helya,Thank you for your feedback. We look forward to hosting your next trip to the Orlando area. Best Regards.

10/10 – Hervorragend

Moradi

Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
The staff were friendly and helpful
Aufenthalt von 4 Nächten im April 2024
Antwort von Best Western am 3. Mai 2024
Thank you for the positive feedback and the 5 out of 5 review! We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel

6/10 – Okay

Stacy

Mit der Familie gereist
Gut: Sauberkeit und Personal & Service
Power was out for over 7 hours our first evening. The sink drained extremely slow. The exhaust fan was noisy and only worked half the time. You had to run the shower water for 5-10 minutes to get it hot or you took a cold shower.
Aufenthalt von 4 Nächten im April 2024
Antwort von Best Western am 30. Apr. 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

6/10 – Okay

Bobby

Mit der Familie gereist
Location is convenient but the property is a little dirty
Aufenthalt von 1 Nacht im April 2024
Antwort von Best Western am 17. Mai 2024
Thank you for your feedback. We apologize that our property did not meet your expectations. We will address the issues you are reporting immediately, with the appropriate departments.Best Regards.Best Western Orlando Gateway Hotel

8/10 – Gut

Vanessa

Mit dem Partner gereist, Mit einer Gruppe gereist
Gut: Personal & Service
Nice hotel the staff was very helpful and friendly. Location was perfect would stay there again.
Aufenthalt von 2 Nächten im April 2024

10/10 – Hervorragend

WESLEY, MARLBOROUGH

Mit der Familie und kleinen Kindern gereist, Geschäftlich gereist, Mit dem Partner gereist, Mit einer Gruppe gereist, Mit der Familie gereist
Gut: Sauberkeit, Personal & Service, Ausstattung und Zustand der Unterkunft
Good place safe and convenient
Aufenthalt von 3 Nächten im März 2024
Antwort von Best Western am 29. Apr. 2024
Thank you for the positive feedback and the 5 out of 5. We appreciate the support, and we look forward to hosting your next trip to the Orlando area. Best Regards.Best Western Orlando Gateway Hotel