2/10 – Ungenügend
Amy C.
11. Juli 2025
Verbesserungswürdig: Sauberkeit
We had several issues during our stay that were never resolved. A wasp nest on the balcony made it unusable for our son who is allergic,despite calling on day one, no one ever came to remove it. We were told to just knock it down ourselves.Inside, we killed over a dozen spiders, found dirty clothes in drawers, and had to sweep up sand even after the cleaners came. I also stepped on glass twice. The top bunk beds were unsafe, no rails at all. Dryer took 3–4 cycles to dry clothes. The fridge/freezer smelled like bleach so badly we had to air it out before use and buy baking soda. We had no internet the entire week, which also meant no working TVs. When we called, we were told to contact the service provider ourselves. Someone eventually came but couldn’t fix it, and we never got an update. We had to call for an update and they couldn’t do anything.Parking was also an issue, someone parked under the house on the property without notice. We received only a 200 refund for all the problems. Would not stay here again.
Amy C.
Aufenthalt von 7 Nächten im Juni 2025